Building Sustainably

Consumer Insights Customer Satisfaction

Tim O'Brien Season 1 Episode 31

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 34:54

In this episode, Tim is joined by Vice President of Customer Success and Sales at Avid Ratings, Zach Buehl, to discuss the importance of third-party surveys for homebuilders. Zach explains how the data collected from Avid Surveys is used by companies to gather consumer insights on all aspects of their business, including products, processes, and people.