25. Post-Covid lessons for retailers with Dominique Lamb

It's crossover time!

This episode of SHOPOLOGY is Part 2 of a conversation between Dr Jason Pallant and Dominique Lamb, CEO of the National Retail Association and host of the Retail Smarts podcast.  Jason and Dominique discuss the resilience and innovativeness of Aussie retailers, the NRAs role in advocating and educating the industry, and things to look forward to through Christmas and beyond.

After an extremely challenging two years, it was nice to reflect and think about what retailers can learn from the Covid pandemic, and the big questions going forward. While it was a very challenging time, there is a lot retailers can learn heading into a post-Covid future. Catch part Part 1 of this conversation on the Retail Smarts podcast, where Dominique interviewed Jason about the science of consumer behaviour. 

SHOPOLOGY is a show about retail and the science of shopper behaviour, hosted by Dr Jason Pallant, Senior Lecturer and retail expert at Swinburne University of Technology. Join Jason as he dives deep into big retail topics with a range of guests including retailers, consultants, and academic thought leaders.