65 And Counting

S1E24 - 65andCounting Success Story March 2018

November 14, 2020 American Retirement Advisors Season 1 Episode 24
65 And Counting
S1E24 - 65andCounting Success Story March 2018
Show Notes Transcript

This success story is about a client who was stressed and confused about Medicare coverage for an upcoming medical procedure and was calmed by having a team of experts readily available to answer his questions. We can help!

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Hello Happy People! Welcome back to another episode of 65 and Counting! I’m your host, Adam Frye. I’m a Certified Medicare Planner and I’m here to ask the important questions that you want answered by industry professionals. This show is for anyone and everyone coming up on that important milestone of 65 years old. That means retirement, it means medicare eligibility, or it means that you’re just plain interested in the world of retirement planning. Whatever it is, on this show, you’ll hear from the people that know it best.


Welcome back! Here we are, with only a short amount of time left to review your plans for next year! Myself and our advisors have been working tirelessly to ensure that all our happy people are on the most appropriate plan for 2021! Time is running out, so give us a call and make sure you’re on the right plan! Remember, we’re here to help!


Today we’ve got a great episode! Mr. Edge is back to read one of our many thrilling Success Stories! This month we’ll jump into “Can I Go?”. A story in which we’ll hear about one man’s struggle with a heart attack and his need for triple bypass surgery! And how Certified Medicare Planners at American Retirement Advisors were able to ease his mind and layout his many options!


Without further ado, here’s David Edge reading “Can I Go”, an American Retirement Advisor Success Story….

George, a longtime client, had called us in a bit of a panic about what to do. We asked him to be a bit more specific, so we could determine how best to help. “I had a heart attack and the pulmonary doctor has indicated that I might need triple bypass heart surgery!” He was obviously alarmed, in an excited state, and was worried all at the same time. “George, take a deep breath and tell me how I can help,” I requested as calmly as possible. I was concerned that he might have a heart attack while we were simply trying to answer his question over the phone. “I want to know what my options are for where to go for my heart bypass surgery if I have to have it!” he exclaimed, still somewhat loudly. “Well, where do you want to go?” I asked in a way to continue to calm him down. “Can I go to the Houston Heart Center for my surgery if I want to?” he inquired. “Of course, you can.” We double-checked what Medicare coverage plan he had and found that he was on a Medigap plan to go with his Medicare A&B. “Any doctor, any hospital, anywhere in the USA,” we explained to remind him of what coverage he had selected a few years before. George, you must remember that Medicare is your health coverage. Medicare gets the bill, processes the claim, and pays its portion of the bill. Medicare then sends an electronic message to your Medigap carrier and the Medigap (supplement) carrier has one job, pay the balance of the bill as instructed by Medicare. “What if the doctor doesn’t take Medicare?” he inquired. Ultimately, you are responsible to pay the provider (doctor or hospital) in a situation where the provider does not participate in Medicare. That just means that you, as the recipient of the services, must send the bill to Medicare. Medicare will still process the claim and pay its portion, then will bill your Medigap for the unpaid portion, and the Medigap still pays the difference. In other words, when you pay the bill, you file the claim with Medicare. Medicare will send you a check and the Medigap will send you a check and you get reimbursed. If the doctor’s office files the paperwork, the checks go to the doctor. When you file, the checks come to you. Over 90% of providers participate in Medicare, so in most cases, the doctor’s office will handle the billing paperwork. So, it’s rare that members must submit a bill to Medicare themselves. There is a claim form available at www.Medicare.gov. Just enter medical claim form in the search box, or click on the forms section of options. Success Story of the Month By David S. Edge C 

Wow! Thanks, Mr. Edge. It was great news that George found out he was not limited to network providers and hospitals when he needed a “freedom of choice” the most. If you remember back to my educational spotlight on Medicare Supplements, you’ll recall that one of the most popular reasons people select a Medicare Supplement plan, is because it comes with that “freedom of choice” to go to any doctor, any hospital, in the United States! For more information on Medicare Supplement plans check out our Educational Spotlight episode!


Thanks for tuning in this week! Don’t forget to like the video, subscribe to our page, and share with all your friends! Have a great week!