Voices of eCommerce
Do you want understand how eCommerce works? I’m professor John Drake of East Carolina University. My podcast “Voices of eCommerce” wants to build that understanding in the area I love most - eCommerce. In this podcast, I interview the people behind the scenes of eCommerce - the people that design, build, market, and run online, mobile, and social initiatives. These interviews ask about their careers, job roles, and the current state of eCommerce in business today.
Voices of eCommerce
Ep. 3 - Daniel Boone, technical support engineer at NetApp, on cloud computing and technical support
•
John Drake
•
Season 1
•
Episode 3
Daniel Boone, a technical support engineer at NetApp, shares his experience working with cloud computing infrastructure products. We talk about:
- What is NetApp
- What is the Cloud computing
- The difference between on and off premise storage and public, private and hybrid cloud
- Day in the life of a technical support engineer
- Solving technical problems in cloud computing
- Getting started in technical support
To learn more about e-commerce, buy my textbook:
Learn more about me at ProfessorDrake.com