Voices of eCommerce
Do you want understand how eCommerce works? I’m professor John Drake of East Carolina University. My podcast “Voices of eCommerce” wants to build that understanding in the area I love most - eCommerce. In this podcast, I interview the people behind the scenes of eCommerce - the people that design, build, market, and run online, mobile, and social initiatives. These interviews ask about their careers, job roles, and the current state of eCommerce in business today.
Voices of eCommerce
Ep. 5 - Daniel Barber, CEO of DataGrail, on privacy and tech startups
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John Drake
Daniel Barber, CEO and co-founder of DataGrail, joins us to talk about his career and the need for companies to manage customer privacy amid new regulations. Specifically, we discuss:
- How living and working around the world impacted his ability to lead diverse teams
- The merging of marketing and technology
- Why continuous learning is critical for success
- The hardest part of running a startup is finding the right talent
- How DataGrail provides transparency and control to eCommerce companies
- Why new privacy laws, specifically EU's GDPR and California's CCPA, have created huge regulatory demands on business.
- Creating technology excellence to ensure the customer experience works every time, the first time
- How transparency provides ethical excellence in privacy
- Gaining faster time to value for your customer through a "no code" experience
- Using strategic corporate capital partnerships for 10x multipliers
Books mentioned in this podcast:
- "The World is Flat" by Thomas Friedman
- "Measure What Matters" by John Doerr
- "Why We Sleep" by Matthew Walker
- "The Lean Startup" by Eric Ries
- "eCommerce: A Stakeholder Approach" by John Drake