{"version":"1.0.0","segments":[{"speaker":"Victoria Wright","startTime":0.24,"endTime":2.52,"body":"Welcome back,"},{"speaker":"Victoria Wright","startTime":0.24,"endTime":2.52,"body":"Victoria and Ellie, how are we"},{"speaker":"Victoria Wright","startTime":2.52,"endTime":3.42,"body":"doing today?"},{"speaker":"Victoria Wright","startTime":4.56,"endTime":5.88,"body":"Doing well."},{"speaker":"Tara Thurber","startTime":7.62,"endTime":11.37,"body":"Awesome. I'm"},{"speaker":"Tara Thurber","startTime":7.62,"endTime":11.37,"body":"really excited to have this chat"},{"speaker":"Tara Thurber","startTime":11.37,"endTime":16.95,"body":"today. Let's talk about employee"},{"speaker":"Tara Thurber","startTime":11.37,"endTime":16.95,"body":"attraction, retention and"},{"speaker":"Tara Thurber","startTime":16.95,"endTime":21.09,"body":"engagement. Just to put first"},{"speaker":"Tara Thurber","startTime":16.95,"endTime":21.09,"body":"question out there, what are the"},{"speaker":"Tara Thurber","startTime":21.09,"endTime":24.24,"body":"tactics that are out there"},{"speaker":"Tara Thurber","startTime":21.09,"endTime":24.24,"body":"nowadays for attraction,"},{"speaker":"Tara Thurber","startTime":24.24,"endTime":25.62,"body":"retention and engagement?"},{"speaker":"Victoria Wright","startTime":27.06,"endTime":28.89,"body":"I think there's"},{"speaker":"Victoria Wright","startTime":27.06,"endTime":28.89,"body":"quite a few."},{"speaker":"Tara Thurber","startTime":29.13,"endTime":29.64,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":29.82,"endTime":31.86,"body":"New ones are"},{"speaker":"Victoria Wright","startTime":29.82,"endTime":31.86,"body":"popping up all of the time."},{"speaker":"Victoria Wright","startTime":31.86,"endTime":34.32,"body":"First and foremost, like the"},{"speaker":"Victoria Wright","startTime":31.86,"endTime":34.32,"body":"first initial representation is"},{"speaker":"Victoria Wright","startTime":34.32,"endTime":35.73,"body":"always your job description."},{"speaker":"Victoria Wright","startTime":35.0,"endTime":37.43,"body":"Right. Okay."},{"speaker":"Victoria Wright","startTime":37.43,"endTime":40.52,"body":"You need to have a careers page,"},{"speaker":"Victoria Wright","startTime":37.43,"endTime":40.52,"body":"it drives me nuts when I can't"},{"speaker":"Victoria Wright","startTime":40.52,"endTime":43.91,"body":"find the careers page on"},{"speaker":"Victoria Wright","startTime":40.52,"endTime":43.91,"body":"somebody's website, if I can"},{"speaker":"Victoria Wright","startTime":43.97,"endTime":47.27,"body":"learn everything about what you"},{"speaker":"Victoria Wright","startTime":43.97,"endTime":47.27,"body":"do, but I can't figure out like"},{"speaker":"Victoria Wright","startTime":47.42,"endTime":49.79,"body":"the company values, where I can"},{"speaker":"Victoria Wright","startTime":47.42,"endTime":49.79,"body":"apply for a job, what jobs you"},{"speaker":"Victoria Wright","startTime":49.79,"endTime":54.17,"body":"have open, you need to fix it,"},{"speaker":"Victoria Wright","startTime":49.79,"endTime":54.17,"body":"it's very simple. They make ATS"},{"speaker":"Victoria Wright","startTime":54.17,"endTime":57.32,"body":"systems that can basically build"},{"speaker":"Victoria Wright","startTime":54.17,"endTime":57.32,"body":"it for you, that has to happen."},{"speaker":"Victoria Wright","startTime":57.56,"endTime":61.58,"body":"The job description is that like"},{"speaker":"Victoria Wright","startTime":57.56,"endTime":61.58,"body":"trailer of the movie, so to"},{"speaker":"Victoria Wright","startTime":61.58,"endTime":63.98,"body":"speak, of what it's like to work"},{"speaker":"Victoria Wright","startTime":61.58,"endTime":63.98,"body":"here."},{"speaker":"Tara Thurber","startTime":63.98,"endTime":64.07,"body":"Right."},{"speaker":"Victoria Wright","startTime":64.0,"endTime":65.92,"body":"But also just"},{"speaker":"Victoria Wright","startTime":64.0,"endTime":65.92,"body":"how your job description is"},{"speaker":"Victoria Wright","startTime":65.92,"endTime":68.98,"body":"worded. I'm seeing more and more"},{"speaker":"Victoria Wright","startTime":65.92,"endTime":68.98,"body":"people putting emojis in job"},{"speaker":"Victoria Wright","startTime":68.98,"endTime":71.29,"body":"descriptions, which I love,"},{"speaker":"Victoria Wright","startTime":68.98,"endTime":71.29,"body":"because it just like makes it"},{"speaker":"Victoria Wright","startTime":71.35,"endTime":75.25,"body":"feel more like personable, and"},{"speaker":"Victoria Wright","startTime":71.35,"endTime":75.25,"body":"like a conversation, which is"},{"speaker":"Victoria Wright","startTime":75.25,"endTime":80.35,"body":"how people want to feel, I think"},{"speaker":"Victoria Wright","startTime":75.25,"endTime":80.35,"body":"really emphasizing on that page,"},{"speaker":"Victoria Wright","startTime":80.68,"endTime":83.71,"body":"all of your people, your values,"},{"speaker":"Victoria Wright","startTime":80.68,"endTime":83.71,"body":"the career opportunities,"},{"speaker":"Victoria Wright","startTime":83.71,"endTime":85.51,"body":"learning and development"},{"speaker":"Victoria Wright","startTime":83.71,"endTime":85.51,"body":"opportunities, all of that"},{"speaker":"Victoria Wright","startTime":85.51,"endTime":88.09,"body":"that's like the first and"},{"speaker":"Victoria Wright","startTime":85.51,"endTime":88.09,"body":"foremost most tried and true"},{"speaker":"Victoria Wright","startTime":88.09,"endTime":92.95,"body":"method. Beyond that, I think"},{"speaker":"Victoria Wright","startTime":88.09,"endTime":92.95,"body":"it's really getting into social"},{"speaker":"Victoria Wright","startTime":92.95,"endTime":95.98,"body":"media to actually attract the"},{"speaker":"Victoria Wright","startTime":92.95,"endTime":95.98,"body":"talent, whether it be through"},{"speaker":"Victoria Wright","startTime":95.98,"endTime":100.21,"body":"LinkedIn and your company pages,"},{"speaker":"Victoria Wright","startTime":95.98,"endTime":100.21,"body":"or actually through organic like"},{"speaker":"Victoria Wright","startTime":100.21,"endTime":101.53,"body":"social media posts."},{"speaker":"Tara Thurber","startTime":101.53,"endTime":101.59,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":101.62,"endTime":104.2,"body":"I think"},{"speaker":"Victoria Wright","startTime":101.62,"endTime":104.2,"body":"producing LinkedIn content with"},{"speaker":"Victoria Wright","startTime":104.2,"endTime":106.18,"body":"your marketing team, that's not"},{"speaker":"Victoria Wright","startTime":104.2,"endTime":106.18,"body":"just about growing your"},{"speaker":"Victoria Wright","startTime":106.18,"endTime":109.03,"body":"business. But that's also"},{"speaker":"Victoria Wright","startTime":106.18,"endTime":109.03,"body":"targeted towards why somebody"},{"speaker":"Victoria Wright","startTime":109.03,"endTime":111.1,"body":"would want to work for your"},{"speaker":"Victoria Wright","startTime":109.03,"endTime":111.1,"body":"business, right? Because the two"},{"speaker":"Victoria Wright","startTime":111.1,"endTime":113.53,"body":"go hand in hand as much as you"},{"speaker":"Victoria Wright","startTime":111.1,"endTime":113.53,"body":"should be pushing out content."},{"speaker":"Victoria Wright","startTime":113.83,"endTime":116.47,"body":"That's like, you know, target"},{"speaker":"Victoria Wright","startTime":113.83,"endTime":116.47,"body":"customer, here's why you should"},{"speaker":"Victoria Wright","startTime":116.47,"endTime":121.21,"body":"come join our pool of customers,"},{"speaker":"Victoria Wright","startTime":116.47,"endTime":121.21,"body":"you also need, here's why we"},{"speaker":"Victoria Wright","startTime":121.21,"endTime":123.1,"body":"need more people to work here"},{"speaker":"Victoria Wright","startTime":121.21,"endTime":123.1,"body":"and why you should want to work"},{"speaker":"Victoria Wright","startTime":123.1,"endTime":125.23,"body":"here because look at all the"},{"speaker":"Victoria Wright","startTime":123.1,"endTime":125.23,"body":"cool things that we're doing."},{"speaker":"Victoria Wright","startTime":125.26,"endTime":128.98,"body":"And maybe it's a sit down chat"},{"speaker":"Victoria Wright","startTime":125.26,"endTime":128.98,"body":"with the CEO or somebody in a"},{"speaker":"Victoria Wright","startTime":128.98,"endTime":132.16,"body":"really niche department or a"},{"speaker":"Victoria Wright","startTime":128.98,"endTime":132.16,"body":"woman in leadership, right?"},{"speaker":"Victoria Wright","startTime":132.16,"endTime":135.07,"body":"Whatever it is something that's"},{"speaker":"Victoria Wright","startTime":132.16,"endTime":135.07,"body":"going to be really appealing to"},{"speaker":"Victoria Wright","startTime":135.34,"endTime":138.64,"body":"the candidate markets that you"},{"speaker":"Victoria Wright","startTime":135.34,"endTime":138.64,"body":"want to pull in, but also posts"},{"speaker":"Victoria Wright","startTime":138.64,"endTime":143.02,"body":"that are just really important"},{"speaker":"Victoria Wright","startTime":138.64,"endTime":143.02,"body":"to the values and the culture. I"},{"speaker":"Victoria Wright","startTime":143.02,"endTime":148.69,"body":"think empowering the people at"},{"speaker":"Victoria Wright","startTime":143.02,"endTime":148.69,"body":"the business to be active on"},{"speaker":"Victoria Wright","startTime":148.72,"endTime":149.11,"body":"LinkedIn."},{"speaker":"Tara Thurber","startTime":149.11,"endTime":151.12,"body":"Yes absolutely."},{"speaker":"Victoria Wright","startTime":151.87,"endTime":154.3,"body":"Yeah, there's"},{"speaker":"Victoria Wright","startTime":151.87,"endTime":154.3,"body":"horror stories of managers who"},{"speaker":"Victoria Wright","startTime":154.3,"endTime":158.41,"body":"actually get mad when their"},{"speaker":"Victoria Wright","startTime":154.3,"endTime":158.41,"body":"teams are putting content out"},{"speaker":"Victoria Wright","startTime":158.41,"endTime":161.65,"body":"there. And they say, Oh, you're"},{"speaker":"Victoria Wright","startTime":158.41,"endTime":161.65,"body":"taking time away from your job,"},{"speaker":"Victoria Wright","startTime":161.65,"endTime":164.32,"body":"or like, Hey, I didn't agree"},{"speaker":"Victoria Wright","startTime":161.65,"endTime":164.32,"body":"with the post that you just put"},{"speaker":"Victoria Wright","startTime":164.32,"endTime":168.4,"body":"out and you work here. So that's"},{"speaker":"Victoria Wright","startTime":164.32,"endTime":168.4,"body":"a problem. You don't understand"},{"speaker":"Victoria Wright","startTime":168.4,"endTime":172.09,"body":"the power of a personal brand is"},{"speaker":"Victoria Wright","startTime":168.4,"endTime":172.09,"body":"going to carry you so far. But"},{"speaker":"Victoria Wright","startTime":172.12,"endTime":175.06,"body":"if I Victoria, I have a really"},{"speaker":"Victoria Wright","startTime":172.12,"endTime":175.06,"body":"strong personal brand, and I"},{"speaker":"Victoria Wright","startTime":175.06,"endTime":179.14,"body":"work for X company, and somebody"},{"speaker":"Victoria Wright","startTime":175.06,"endTime":179.14,"body":"loves my posts, they might want"},{"speaker":"Victoria Wright","startTime":179.14,"endTime":181.18,"body":"to come work with me an x"},{"speaker":"Victoria Wright","startTime":179.14,"endTime":181.18,"body":"company."},{"speaker":"Tara Thurber","startTime":181.259,"endTime":182.189,"body":"Absolutely."},{"speaker":"Victoria Wright","startTime":182.72,"endTime":184.73,"body":"And so I think"},{"speaker":"Victoria Wright","startTime":182.72,"endTime":184.73,"body":"it's important to really"},{"speaker":"Victoria Wright","startTime":184.73,"endTime":188.09,"body":"encourage that even to like have"},{"speaker":"Victoria Wright","startTime":184.73,"endTime":188.09,"body":"people attend webinars on like"},{"speaker":"Victoria Wright","startTime":188.09,"endTime":190.97,"body":"content creation, it's really"},{"speaker":"Victoria Wright","startTime":188.09,"endTime":190.97,"body":"simple. And it's really easy to"},{"speaker":"Victoria Wright","startTime":190.97,"endTime":193.82,"body":"be able to push those things,"},{"speaker":"Victoria Wright","startTime":190.97,"endTime":193.82,"body":"that is the most organic thing"},{"speaker":"Victoria Wright","startTime":193.82,"endTime":197.96,"body":"that you can find. It has to"},{"speaker":"Victoria Wright","startTime":193.82,"endTime":197.96,"body":"come naturally. My biggest issue"},{"speaker":"Victoria Wright","startTime":197.99,"endTime":201.68,"body":"with a lot of companies out"},{"speaker":"Victoria Wright","startTime":197.99,"endTime":201.68,"body":"there is when they try to force"},{"speaker":"Victoria Wright","startTime":201.68,"endTime":206.33,"body":"values or force a culture out"},{"speaker":"Victoria Wright","startTime":201.68,"endTime":206.33,"body":"there that isn't actually"},{"speaker":"Victoria Wright","startTime":206.33,"endTime":211.7,"body":"authentic. I interviewed for a"},{"speaker":"Victoria Wright","startTime":206.33,"endTime":211.7,"body":"role over two years ago, I"},{"speaker":"Victoria Wright","startTime":211.7,"endTime":213.86,"body":"think, and one of the questions"},{"speaker":"Victoria Wright","startTime":211.7,"endTime":213.86,"body":"I asked was like, talk to me"},{"speaker":"Victoria Wright","startTime":213.86,"endTime":215.99,"body":"about how the values actually"},{"speaker":"Victoria Wright","startTime":213.86,"endTime":215.99,"body":"show up in the business every"},{"speaker":"Victoria Wright","startTime":215.99,"endTime":219.56,"body":"day. And I loved the answer that"},{"speaker":"Victoria Wright","startTime":215.99,"endTime":219.56,"body":"one of the leaders gave me and"},{"speaker":"Victoria Wright","startTime":219.56,"endTime":223.61,"body":"he said, we built the values and"},{"speaker":"Victoria Wright","startTime":219.56,"endTime":223.61,"body":"then we built the business. That"},{"speaker":"Victoria Wright","startTime":223.61,"endTime":225.92,"body":"is our everyone should be"},{"speaker":"Victoria Wright","startTime":223.61,"endTime":225.92,"body":"thinking about this. And that's"},{"speaker":"Victoria Wright","startTime":225.92,"endTime":229.01,"body":"what you need to message to the"},{"speaker":"Victoria Wright","startTime":225.92,"endTime":229.01,"body":"talent because that's going to"},{"speaker":"Victoria Wright","startTime":229.01,"endTime":232.55,"body":"feel authentic. I think"},{"speaker":"Victoria Wright","startTime":229.01,"endTime":232.55,"body":"candidates can sense when"},{"speaker":"Victoria Wright","startTime":233.42,"endTime":238.28,"body":"something is disingenuous or"},{"speaker":"Victoria Wright","startTime":233.42,"endTime":238.28,"body":"like phony."},{"speaker":"Tara Thurber","startTime":238.46,"endTime":238.73,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":238.51,"endTime":240.52,"body":"And they want"},{"speaker":"Victoria Wright","startTime":238.51,"endTime":240.52,"body":"to know that you treat them"},{"speaker":"Victoria Wright","startTime":240.52,"endTime":243.19,"body":"well. And then from there, it's"},{"speaker":"Victoria Wright","startTime":240.52,"endTime":243.19,"body":"really just about like, making"},{"speaker":"Victoria Wright","startTime":243.19,"endTime":247.54,"body":"them feel good in the process. I"},{"speaker":"Victoria Wright","startTime":243.19,"endTime":247.54,"body":"think from a talent acquisition"},{"speaker":"Victoria Wright","startTime":247.54,"endTime":250.06,"body":"perspective, like if I'm"},{"speaker":"Victoria Wright","startTime":247.54,"endTime":250.06,"body":"reaching out to a candidate, I"},{"speaker":"Victoria Wright","startTime":250.06,"endTime":251.89,"body":"want to let them know exactly"},{"speaker":"Victoria Wright","startTime":250.06,"endTime":251.89,"body":"why I think that they're"},{"speaker":"Victoria Wright","startTime":251.89,"endTime":254.32,"body":"qualified, exactly what I'm"},{"speaker":"Victoria Wright","startTime":251.89,"endTime":254.32,"body":"excited by them. But even if"},{"speaker":"Victoria Wright","startTime":254.32,"endTime":256.87,"body":"they're just applying and"},{"speaker":"Victoria Wright","startTime":254.32,"endTime":256.87,"body":"they're reaching out to me, I"},{"speaker":"Victoria Wright","startTime":256.87,"endTime":259.42,"body":"don't care if they get the job"},{"speaker":"Victoria Wright","startTime":256.87,"endTime":259.42,"body":"or not. I want that person"},{"speaker":"Victoria Wright","startTime":259.42,"endTime":262.18,"body":"walking away and saying, oh my"},{"speaker":"Victoria Wright","startTime":259.42,"endTime":262.18,"body":"gosh, whether it's just me"},{"speaker":"Victoria Wright","startTime":262.18,"endTime":265.45,"body":"personally, or the business"},{"speaker":"Victoria Wright","startTime":262.18,"endTime":265.45,"body":"itself, like that made me feel"},{"speaker":"Victoria Wright","startTime":265.45,"endTime":268.27,"body":"great. Even though I didn't get"},{"speaker":"Victoria Wright","startTime":265.45,"endTime":268.27,"body":"the job. They were so"},{"speaker":"Victoria Wright","startTime":268.27,"endTime":271.93,"body":"communicative, so transparent. I"},{"speaker":"Victoria Wright","startTime":268.27,"endTime":271.93,"body":"actually got some constructive"},{"speaker":"Victoria Wright","startTime":271.93,"endTime":275.08,"body":"feedback. Maybe I learned"},{"speaker":"Victoria Wright","startTime":271.93,"endTime":275.08,"body":"something about myself. So even"},{"speaker":"Victoria Wright","startTime":275.08,"endTime":278.56,"body":"if I'm not going to be there, I"},{"speaker":"Victoria Wright","startTime":275.08,"endTime":278.56,"body":"would recommend it to a friend."},{"speaker":"Victoria Wright","startTime":278.56,"endTime":280.87,"body":"Maybe there's different roles"},{"speaker":"Victoria Wright","startTime":278.56,"endTime":280.87,"body":"six months from now that I'm a"},{"speaker":"Victoria Wright","startTime":280.87,"endTime":284.8,"body":"fit for like, that's what I"},{"speaker":"Victoria Wright","startTime":280.87,"endTime":284.8,"body":"love. And I think so many"},{"speaker":"Victoria Wright","startTime":284.8,"endTime":288.67,"body":"companies overlook that"},{"speaker":"Victoria Wright","startTime":284.8,"endTime":288.67,"body":"candidate experience when it's"},{"speaker":"Victoria Wright","startTime":288.7,"endTime":292.48,"body":"actually the first indicator of"},{"speaker":"Victoria Wright","startTime":288.7,"endTime":292.48,"body":"employee experience. If people"},{"speaker":"Victoria Wright","startTime":292.48,"endTime":296.23,"body":"are communicating with you so"},{"speaker":"Victoria Wright","startTime":292.48,"endTime":296.23,"body":"much and so well before you work"},{"speaker":"Victoria Wright","startTime":296.23,"endTime":299.65,"body":"there. You're probably going to"},{"speaker":"Victoria Wright","startTime":296.23,"endTime":299.65,"body":"have really great communication"},{"speaker":"Victoria Wright","startTime":299.65,"endTime":304.03,"body":"experiences once you're already"},{"speaker":"Victoria Wright","startTime":299.65,"endTime":304.03,"body":"there, and that is what you"},{"speaker":"Victoria Wright","startTime":304.03,"endTime":304.3,"body":"need."},{"speaker":"Tara Thurber","startTime":304.69,"endTime":306.7,"body":"Absolutely. An"},{"speaker":"Tara Thurber","startTime":304.69,"endTime":306.7,"body":"experience. Experience."},{"speaker":"Tara Thurber","startTime":306.7,"endTime":311.26,"body":"Experience. Experience. It's all"},{"speaker":"Tara Thurber","startTime":306.7,"endTime":311.26,"body":"about how somebody experiences"},{"speaker":"Tara Thurber","startTime":311.26,"endTime":316.39,"body":"something, whether it's speaking"},{"speaker":"Tara Thurber","startTime":311.26,"endTime":316.39,"body":"with somebody, even the response"},{"speaker":"Tara Thurber","startTime":316.39,"endTime":317.62,"body":"from an email."},{"speaker":"Victoria Wright","startTime":317.98,"endTime":318.4,"body":"Yeah."},{"speaker":"Tara Thurber","startTime":318.46,"endTime":320.65,"body":"And getting a"},{"speaker":"Tara Thurber","startTime":318.46,"endTime":320.65,"body":"response, I mean, getting a"},{"speaker":"Tara Thurber","startTime":320.65,"endTime":327.37,"body":"response is huge, let alone just"},{"speaker":"Tara Thurber","startTime":320.65,"endTime":327.37,"body":"the experience that somebody"},{"speaker":"Tara Thurber","startTime":327.37,"endTime":335.23,"body":"has, from the very first touch"},{"speaker":"Tara Thurber","startTime":327.37,"endTime":335.23,"body":"point. Is where it all begins."},{"speaker":"Victoria Wright","startTime":335.47,"endTime":335.92,"body":"Yeah."},{"speaker":"Ellie Bright","startTime":337.09,"endTime":338.11,"body":"I -"},{"speaker":"Tara Thurber","startTime":339.0,"endTime":339.33,"body":"Yeah."},{"speaker":"Tara Thurber","startTime":339.13,"endTime":339.55,"body":"Go ahead, Ellie."},{"speaker":"Ellie Bright","startTime":339.15,"endTime":342.18,"body":"I was gonna say"},{"speaker":"Ellie Bright","startTime":339.15,"endTime":342.18,"body":"going some of your points, I"},{"speaker":"Ellie Bright","startTime":342.18,"endTime":345.87,"body":"think we and - I talked to, I've"},{"speaker":"Ellie Bright","startTime":342.18,"endTime":345.87,"body":"been working on a lot of"},{"speaker":"Ellie Bright","startTime":345.87,"endTime":348.96,"body":"marketing roles recently. And"},{"speaker":"Ellie Bright","startTime":345.87,"endTime":348.96,"body":"I've talked to so many people"},{"speaker":"Ellie Bright","startTime":348.96,"endTime":352.92,"body":"that are like, we are moving"},{"speaker":"Ellie Bright","startTime":348.96,"endTime":352.92,"body":"away from this professional"},{"speaker":"Ellie Bright","startTime":352.92,"endTime":358.2,"body":"straight jacket, like branding,"},{"speaker":"Ellie Bright","startTime":352.92,"endTime":358.2,"body":"and messaging and company voice"},{"speaker":"Ellie Bright","startTime":358.23,"endTime":362.31,"body":"to being more human, having"},{"speaker":"Ellie Bright","startTime":358.23,"endTime":362.31,"body":"personality and your company"},{"speaker":"Ellie Bright","startTime":362.31,"endTime":365.7,"body":"that reflects, like you said,"},{"speaker":"Ellie Bright","startTime":362.31,"endTime":365.7,"body":"your values, what you all bring"},{"speaker":"Ellie Bright","startTime":365.7,"endTime":369.27,"body":"to the table, the culture, and I"},{"speaker":"Ellie Bright","startTime":365.7,"endTime":369.27,"body":"think that's so - I remember"},{"speaker":"Ellie Bright","startTime":369.27,"endTime":372.69,"body":"kind of when I first came into,"},{"speaker":"Ellie Bright","startTime":369.27,"endTime":372.69,"body":"you know, the corporate world,"},{"speaker":"Ellie Bright","startTime":372.69,"endTime":377.1,"body":"like having my own voice, and"},{"speaker":"Ellie Bright","startTime":372.69,"endTime":377.1,"body":"messaging was kind of like,"},{"speaker":"Ellie Bright","startTime":377.7,"endTime":381.69,"body":"cliche or like looked down on"},{"speaker":"Ellie Bright","startTime":377.7,"endTime":381.69,"body":"and I think it's become so"},{"speaker":"Ellie Bright","startTime":382.14,"endTime":387.12,"body":"popular in marketing and"},{"speaker":"Ellie Bright","startTime":382.14,"endTime":387.12,"body":"branding, that I love that there"},{"speaker":"Ellie Bright","startTime":387.12,"endTime":392.19,"body":"is the more human and real"},{"speaker":"Ellie Bright","startTime":387.12,"endTime":392.19,"body":"connection and just voice. I"},{"speaker":"Ellie Bright","startTime":392.19,"endTime":395.46,"body":"would say to again, talking"},{"speaker":"Ellie Bright","startTime":392.19,"endTime":395.46,"body":"about like values on your page."},{"speaker":"Ellie Bright","startTime":395.46,"endTime":400.05,"body":"That is huge for me I remember"},{"speaker":"Ellie Bright","startTime":395.46,"endTime":400.05,"body":"when I was interviewing for just"},{"speaker":"Ellie Bright","startTime":400.05,"endTime":402.66,"body":"so many jobs like, and I"},{"speaker":"Ellie Bright","startTime":400.05,"endTime":402.66,"body":"wouldn't see that I was like, I"},{"speaker":"Ellie Bright","startTime":402.66,"endTime":405.09,"body":"don't want to work for a company"},{"speaker":"Ellie Bright","startTime":402.66,"endTime":405.09,"body":"that doesn't know what they"},{"speaker":"Ellie Bright","startTime":405.09,"endTime":408.87,"body":"stand for. And I think in my"},{"speaker":"Ellie Bright","startTime":405.09,"endTime":408.87,"body":"interview with Tara, like, we"},{"speaker":"Ellie Bright","startTime":408.87,"endTime":412.35,"body":"never even talked about my"},{"speaker":"Ellie Bright","startTime":408.87,"endTime":412.35,"body":"experience, to be honest, we"},{"speaker":"Ellie Bright","startTime":412.35,"endTime":416.55,"body":"just talked about what we were"},{"speaker":"Ellie Bright","startTime":412.35,"endTime":416.55,"body":"passionate about, and what we"},{"speaker":"Ellie Bright","startTime":416.55,"endTime":419.82,"body":"valued and how we wanted to"},{"speaker":"Ellie Bright","startTime":416.55,"endTime":419.82,"body":"change recruiting. And that to"},{"speaker":"Ellie Bright","startTime":419.82,"endTime":424.35,"body":"me was like, more beneficial"},{"speaker":"Ellie Bright","startTime":419.82,"endTime":424.35,"body":"than talking about my nitty"},{"speaker":"Ellie Bright","startTime":424.35,"endTime":427.05,"body":"gritty experience. Because we"},{"speaker":"Ellie Bright","startTime":424.35,"endTime":427.05,"body":"were aligned, we already knew"},{"speaker":"Ellie Bright","startTime":427.05,"endTime":431.52,"body":"where we wanted to go. And like"},{"speaker":"Ellie Bright","startTime":427.05,"endTime":431.52,"body":"the getting there. You know, in"},{"speaker":"Ellie Bright","startTime":431.52,"endTime":435.06,"body":"my experience didn't matter as"},{"speaker":"Ellie Bright","startTime":431.52,"endTime":435.06,"body":"much as long as we cared about"},{"speaker":"Ellie Bright","startTime":435.06,"endTime":438.24,"body":"what we were doing and how we"},{"speaker":"Ellie Bright","startTime":435.06,"endTime":438.24,"body":"were building something."},{"speaker":"Ellie Bright","startTime":438.3,"endTime":441.87,"body":"So that was,"},{"speaker":"Ellie Bright","startTime":438.3,"endTime":441.87,"body":"again, having values and being"},{"speaker":"Ellie Bright","startTime":441.87,"endTime":445.89,"body":"able to ask questions, like you"},{"speaker":"Ellie Bright","startTime":441.87,"endTime":445.89,"body":"said in an interview and say,"},{"speaker":"Ellie Bright","startTime":445.92,"endTime":449.79,"body":"What do you guys do every day"},{"speaker":"Ellie Bright","startTime":445.92,"endTime":449.79,"body":"that is in line with your"},{"speaker":"Ellie Bright","startTime":449.79,"endTime":454.8,"body":"values? Or how do you see your"},{"speaker":"Ellie Bright","startTime":449.79,"endTime":454.8,"body":"values at work in everything you"},{"speaker":"Ellie Bright","startTime":454.8,"endTime":459.84,"body":"do every day? I think too, going"},{"speaker":"Ellie Bright","startTime":454.8,"endTime":459.84,"body":"along with the careers page,"},{"speaker":"Ellie Bright","startTime":459.84,"endTime":463.35,"body":"being realistic about your job"},{"speaker":"Ellie Bright","startTime":459.84,"endTime":463.35,"body":"descriptions, being realistic"},{"speaker":"Ellie Bright","startTime":463.35,"endTime":466.77,"body":"about the positions and the"},{"speaker":"Ellie Bright","startTime":463.35,"endTime":466.77,"body":"budget that you have. If a"},{"speaker":"Ellie Bright","startTime":466.77,"endTime":471.24,"body":"candidate reads a job"},{"speaker":"Ellie Bright","startTime":466.77,"endTime":471.24,"body":"description is like this is a"},{"speaker":"Ellie Bright","startTime":472.29,"endTime":475.38,"body":"one title but seven positions."},{"speaker":"Tara Thurber","startTime":475.38,"endTime":475.41,"body":"(laughs)"},{"speaker":"Ellie Bright","startTime":475.44,"endTime":477.3,"body":"They're not going"},{"speaker":"Ellie Bright","startTime":475.44,"endTime":477.3,"body":"to want to work for a company"},{"speaker":"Ellie Bright","startTime":477.3,"endTime":480.0,"body":"where they're, they're like,"},{"speaker":"Ellie Bright","startTime":477.3,"endTime":480.0,"body":"clearly they don't have the"},{"speaker":"Ellie Bright","startTime":480.0,"endTime":483.15,"body":"budget to hire the three people"},{"speaker":"Ellie Bright","startTime":480.0,"endTime":483.15,"body":"they need. And so they've"},{"speaker":"Ellie Bright","startTime":483.54,"endTime":489.18,"body":"smushed the puddy into this one"},{"speaker":"Ellie Bright","startTime":483.54,"endTime":489.18,"body":"job description. Just be"},{"speaker":"Ellie Bright","startTime":489.18,"endTime":494.01,"body":"realistic about what you need,"},{"speaker":"Ellie Bright","startTime":489.18,"endTime":494.01,"body":"what the priorities are, because"},{"speaker":"Ellie Bright","startTime":494.04,"endTime":498.03,"body":"people are understanding of the"},{"speaker":"Ellie Bright","startTime":494.04,"endTime":498.03,"body":"market right now. And knowing"},{"speaker":"Ellie Bright","startTime":498.03,"endTime":502.44,"body":"that companies are doing that"},{"speaker":"Ellie Bright","startTime":498.03,"endTime":502.44,"body":"mash, and they don't want to"},{"speaker":"Ellie Bright","startTime":502.44,"endTime":507.72,"body":"work in that position. I think"},{"speaker":"Ellie Bright","startTime":502.44,"endTime":507.72,"body":"continuing on to kind of"},{"speaker":"Ellie Bright","startTime":507.72,"endTime":512.94,"body":"retention and how to keep"},{"speaker":"Ellie Bright","startTime":507.72,"endTime":512.94,"body":"retention. I have seen so many"},{"speaker":"Ellie Bright","startTime":512.94,"endTime":517.71,"body":"times companies promote and"},{"speaker":"Ellie Bright","startTime":512.94,"endTime":517.71,"body":"offer leadership opportunities,"},{"speaker":"Ellie Bright","startTime":517.74,"endTime":522.96,"body":"but there's no leadership"},{"speaker":"Ellie Bright","startTime":517.74,"endTime":522.96,"body":"training. And I think that is"},{"speaker":"Ellie Bright","startTime":522.96,"endTime":526.83,"body":"where we lacked so much in these"},{"speaker":"Ellie Bright","startTime":522.96,"endTime":526.83,"body":"corporate roles, and you miss"},{"speaker":"Ellie Bright","startTime":526.83,"endTime":530.79,"body":"out on the opportunity to grow"},{"speaker":"Ellie Bright","startTime":526.83,"endTime":530.79,"body":"our people professionally,"},{"speaker":"Ellie Bright","startTime":530.79,"endTime":534.9,"body":"financially and personally. You"},{"speaker":"Ellie Bright","startTime":530.79,"endTime":534.9,"body":"have to teach someone how to"},{"speaker":"Ellie Bright","startTime":534.9,"endTime":539.31,"body":"lead or else you will not be"},{"speaker":"Ellie Bright","startTime":534.9,"endTime":539.31,"body":"successful in keeping the team"},{"speaker":"Ellie Bright","startTime":539.31,"endTime":542.43,"body":"under them and helping them"},{"speaker":"Ellie Bright","startTime":539.31,"endTime":542.43,"body":"grow. And I think there's so"},{"speaker":"Ellie Bright","startTime":542.43,"endTime":546.36,"body":"many times where we've talked"},{"speaker":"Ellie Bright","startTime":542.43,"endTime":546.36,"body":"about work life balance, and"},{"speaker":"Ellie Bright","startTime":546.39,"endTime":551.04,"body":"just being a good boss and being"},{"speaker":"Ellie Bright","startTime":546.39,"endTime":551.04,"body":"human in that role. And that all"},{"speaker":"Ellie Bright","startTime":551.04,"endTime":554.46,"body":"goes back to building"},{"speaker":"Ellie Bright","startTime":551.04,"endTime":554.46,"body":"thoughtful, emotionally"},{"speaker":"Ellie Bright","startTime":554.46,"endTime":555.54,"body":"intelligent leaders."},{"speaker":"Tara Thurber","startTime":555.78,"endTime":556.05,"body":"Yeah."},{"speaker":"Ellie Bright","startTime":557.2,"endTime":561.64,"body":"And I think that,"},{"speaker":"Ellie Bright","startTime":557.2,"endTime":561.64,"body":"again, goes into the idea of"},{"speaker":"Ellie Bright","startTime":561.64,"endTime":565.84,"body":"investing in your employees,"},{"speaker":"Ellie Bright","startTime":561.64,"endTime":565.84,"body":"you're going to retain them,"},{"speaker":"Ellie Bright","startTime":565.84,"endTime":567.61,"body":"you're not going to have"},{"speaker":"Ellie Bright","startTime":565.84,"endTime":567.61,"body":"turnover, you're not going to"},{"speaker":"Ellie Bright","startTime":567.61,"endTime":572.71,"body":"have to keep hiring and spending"},{"speaker":"Ellie Bright","startTime":567.61,"endTime":572.71,"body":"all this money on starting over"},{"speaker":"Ellie Bright","startTime":572.74,"endTime":576.19,"body":"when you just spend the money to"},{"speaker":"Ellie Bright","startTime":572.74,"endTime":576.19,"body":"invest in the individuals that"},{"speaker":"Ellie Bright","startTime":576.19,"endTime":582.25,"body":"you have. I think that is so"},{"speaker":"Ellie Bright","startTime":576.19,"endTime":582.25,"body":"crucial to retention, making"},{"speaker":"Ellie Bright","startTime":582.25,"endTime":585.94,"body":"your people feel valued. And"},{"speaker":"Ellie Bright","startTime":582.25,"endTime":585.94,"body":"again, going back to that"},{"speaker":"Ellie Bright","startTime":586.09,"endTime":590.56,"body":"emotionally intelligent"},{"speaker":"Ellie Bright","startTime":586.09,"endTime":590.56,"body":"leadership. It all is a cost"},{"speaker":"Ellie Bright","startTime":590.56,"endTime":594.91,"body":"benefit from start to finish,"},{"speaker":"Ellie Bright","startTime":590.56,"endTime":594.91,"body":"basically so sorry, that was my"},{"speaker":"Ellie Bright","startTime":594.94,"endTime":598.81,"body":"brain dump. But those are"},{"speaker":"Ellie Bright","startTime":594.94,"endTime":598.81,"body":"definitely places I think are"},{"speaker":"Ellie Bright","startTime":598.81,"endTime":600.01,"body":"super valuable."},{"speaker":"Victoria Wright","startTime":600.54,"endTime":603.81,"body":"You sparked a"},{"speaker":"Victoria Wright","startTime":600.54,"endTime":603.81,"body":"couple ideas that I have"},{"speaker":"Victoria Wright","startTime":603.81,"endTime":607.47,"body":"actually seen in my own"},{"speaker":"Victoria Wright","startTime":603.81,"endTime":607.47,"body":"professional experience as well,"},{"speaker":"Victoria Wright","startTime":607.74,"endTime":612.36,"body":"when it comes to just hiring for"},{"speaker":"Victoria Wright","startTime":607.74,"endTime":612.36,"body":"a skill set, you don't want to"},{"speaker":"Victoria Wright","startTime":612.36,"endTime":615.81,"body":"just hire because they have five"},{"speaker":"Victoria Wright","startTime":612.36,"endTime":615.81,"body":"years of experience that you"},{"speaker":"Victoria Wright","startTime":615.81,"endTime":619.11,"body":"needed. And they've worked with"},{"speaker":"Victoria Wright","startTime":615.81,"endTime":619.11,"body":"this software, like you're"},{"speaker":"Victoria Wright","startTime":619.11,"endTime":624.03,"body":"hiring somebody who is going to"},{"speaker":"Victoria Wright","startTime":619.11,"endTime":624.03,"body":"enhance or should be enhancing"},{"speaker":"Victoria Wright","startTime":624.36,"endTime":627.66,"body":"your culture. I have a love hate"},{"speaker":"Victoria Wright","startTime":624.36,"endTime":627.66,"body":"relationship with the word like"},{"speaker":"Victoria Wright","startTime":627.66,"endTime":631.41,"body":"culture fit. Because the culture"},{"speaker":"Victoria Wright","startTime":627.66,"endTime":631.41,"body":"should be ever-changing."},{"speaker":"Tara Thurber","startTime":631.41,"endTime":631.47,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":631.5,"endTime":632.97,"body":"It should be"},{"speaker":"Victoria Wright","startTime":631.5,"endTime":632.97,"body":"iterative, it should be"},{"speaker":"Victoria Wright","startTime":632.97,"endTime":635.64,"body":"something that as your business"},{"speaker":"Victoria Wright","startTime":632.97,"endTime":635.64,"body":"grows, evolves."},{"speaker":"Tara Thurber","startTime":635.64,"endTime":635.7,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":635.67,"endTime":637.815,"body":"Because the"},{"speaker":"Victoria Wright","startTime":635.67,"endTime":637.815,"body":"state of the world is doing"},{"speaker":"Victoria Wright","startTime":637.87,"endTime":641.115,"body":"that. And so if your culture"},{"speaker":"Victoria Wright","startTime":637.87,"endTime":641.115,"body":"can't keep up, that's going to"},{"speaker":"Tara Thurber","startTime":640.22,"endTime":640.52,"body":"Yup."},{"speaker":"Tara Thurber","startTime":641.17,"endTime":644.195,"body":"be a huge impact on your"},{"speaker":"Tara Thurber","startTime":641.17,"endTime":644.195,"body":"turnover. And so I always like"},{"speaker":"Victoria Wright","startTime":642.73,"endTime":706.78,"body":"Or is this"},{"speaker":"Victoria Wright","startTime":642.73,"endTime":706.78,"body":"really make or break because"},{"speaker":"Victoria Wright","startTime":644.25,"endTime":647.275,"body":"to think about culture"},{"speaker":"Victoria Wright","startTime":644.25,"endTime":647.275,"body":"enhancement. So yes, this person"},{"speaker":"Victoria Wright","startTime":647.33,"endTime":650.795,"body":"on paper might have everything"},{"speaker":"Victoria Wright","startTime":647.33,"endTime":650.795,"body":"that they need, but how are they"},{"speaker":"Victoria Wright","startTime":650.85,"endTime":654.205,"body":"actually going to enhance what"},{"speaker":"Victoria Wright","startTime":650.85,"endTime":654.205,"body":"we already have? I've actually"},{"speaker":"Victoria Wright","startTime":654.26,"endTime":657.45,"body":"worked for businesses where"},{"speaker":"Victoria Wright","startTime":654.26,"endTime":657.45,"body":"senior leaders were hired, who"},{"speaker":"Victoria Wright","startTime":657.505,"endTime":660.916,"body":"categorically just did not align"},{"speaker":"Victoria Wright","startTime":657.505,"endTime":660.916,"body":"with the company culture. And"},{"speaker":"Victoria Wright","startTime":660.971,"endTime":664.271,"body":"they were hired because, well,"},{"speaker":"Victoria Wright","startTime":660.971,"endTime":664.271,"body":"their resume was amazing. And"},{"speaker":"Victoria Wright","startTime":664.326,"endTime":667.351,"body":"you know, they have all these"},{"speaker":"Victoria Wright","startTime":664.326,"endTime":667.351,"body":"connections. Awesome. But"},{"speaker":"Victoria Wright","startTime":667.406,"endTime":670.486,"body":"everyone was miserable, who"},{"speaker":"Victoria Wright","startTime":667.406,"endTime":670.486,"body":"worked alongside them, cross"},{"speaker":"Victoria Wright","startTime":670.541,"endTime":673.951,"body":"functionally with them, under"},{"speaker":"Victoria Wright","startTime":670.541,"endTime":673.951,"body":"them. And eventually, the senior"},{"speaker":"Victoria Wright","startTime":674.006,"endTime":677.581,"body":"leadership finally caught up and"},{"speaker":"Victoria Wright","startTime":674.006,"endTime":677.581,"body":"said, Enough is enough. And from"},{"speaker":"Victoria Wright","startTime":677.636,"endTime":680.881,"body":"an HR perspective, and a TA"},{"speaker":"Victoria Wright","startTime":677.636,"endTime":680.881,"body":"perspective, when you're trying"},{"speaker":"Victoria Wright","startTime":680.936,"endTime":684.457,"body":"to give that person feedback and"},{"speaker":"Victoria Wright","startTime":680.936,"endTime":684.457,"body":"say, Mr. or Mrs. Hiring Manager"},{"speaker":"Victoria Wright","startTime":684.512,"endTime":687.702,"body":"like, this is how the business"},{"speaker":"Victoria Wright","startTime":684.512,"endTime":687.702,"body":"is trying to operate from a"},{"speaker":"Victoria Wright","startTime":687.757,"endTime":691.057,"body":"cultural perspective, when it"},{"speaker":"Victoria Wright","startTime":687.757,"endTime":691.057,"body":"comes to hiring and retention."},{"speaker":"Victoria Wright","startTime":691.112,"endTime":694.412,"body":"And you're just straying from"},{"speaker":"Victoria Wright","startTime":691.112,"endTime":694.412,"body":"the narrative, I don't want to"},{"speaker":"Victoria Wright","startTime":694.467,"endTime":697.767,"body":"tell you that because it didn't"},{"speaker":"Victoria Wright","startTime":694.467,"endTime":697.767,"body":"work. Like it worked for you"},{"speaker":"Victoria Wright","startTime":697.822,"endTime":701.287,"body":"somewhere else. It doesn't work"},{"speaker":"Victoria Wright","startTime":697.822,"endTime":701.287,"body":"here. But you also have to give"},{"speaker":"Victoria Wright","startTime":701.342,"endTime":704.312,"body":"and take. And so I think, from"},{"speaker":"Victoria Wright","startTime":701.342,"endTime":704.312,"body":"the top down, executive"},{"speaker":"Victoria Wright","startTime":704.367,"endTime":707.778,"body":"leadership really need to think"},{"speaker":"Victoria Wright","startTime":704.367,"endTime":707.778,"body":"about not just hiring somebody"},{"speaker":"Victoria Wright","startTime":707.833,"endTime":711.188,"body":"because their resume is really"},{"speaker":"Victoria Wright","startTime":707.833,"endTime":711.188,"body":"bright and shiny. But are they"},{"speaker":"Victoria Wright","startTime":711.243,"endTime":714.543,"body":"as a person going to actually"},{"speaker":"Victoria Wright","startTime":711.243,"endTime":714.543,"body":"bring something different? And"},{"speaker":"Victoria Wright","startTime":712.84,"endTime":716.26,"body":"that also then leads into"},{"speaker":"Victoria Wright","startTime":712.84,"endTime":716.26,"body":"inclusive hiring? Which only"},{"speaker":"Victoria Wright","startTime":714.598,"endTime":718.008,"body":"that also then leads into how we"},{"speaker":"Victoria Wright","startTime":714.598,"endTime":718.008,"body":"set our expectations with our"},{"speaker":"Victoria Wright","startTime":716.26,"endTime":721.0,"body":"boosts your culture only"},{"speaker":"Victoria Wright","startTime":716.26,"endTime":721.0,"body":"enhances your employee"},{"speaker":"Victoria Wright","startTime":718.063,"endTime":721.583,"body":"job descriptions. Especially in"},{"speaker":"Victoria Wright","startTime":718.063,"endTime":721.583,"body":"today's situation, the amount of"},{"speaker":"Victoria Wright","startTime":721.21,"endTime":748.3,"body":"retention, and gives you a"},{"speaker":"Victoria Wright","startTime":721.21,"endTime":748.3,"body":"better competitive edge at"},{"speaker":"Victoria Wright","startTime":721.638,"endTime":724.608,"body":"roles out there that have been"},{"speaker":"Victoria Wright","startTime":721.638,"endTime":724.608,"body":"reposted for months for"},{"speaker":"Victoria Wright","startTime":724.663,"endTime":727.523,"body":"receiving four or 500"},{"speaker":"Victoria Wright","startTime":724.663,"endTime":727.523,"body":"applications. And I personally"},{"speaker":"Victoria Wright","startTime":727.578,"endTime":730.879,"body":"have seen people say, Well, I"},{"speaker":"Victoria Wright","startTime":727.578,"endTime":730.879,"body":"didn't have the exact industry"},{"speaker":"Victoria Wright","startTime":730.934,"endTime":734.234,"body":"experience. You're telling me"},{"speaker":"Victoria Wright","startTime":730.934,"endTime":734.234,"body":"that you got 500 applications,"},{"speaker":"Victoria Wright","startTime":734.289,"endTime":737.754,"body":"and you're reposting it, because"},{"speaker":"Victoria Wright","startTime":734.289,"endTime":737.754,"body":"not one of them had that exact"},{"speaker":"Victoria Wright","startTime":737.809,"endTime":741.274,"body":"niche specific thing. Well, then"},{"speaker":"Victoria Wright","startTime":737.809,"endTime":741.274,"body":"maybe it's time to think about"},{"speaker":"Victoria Wright","startTime":741.329,"endTime":744.519,"body":"the other transferable skills"},{"speaker":"Victoria Wright","startTime":741.329,"endTime":744.519,"body":"that you're not including on"},{"speaker":"Victoria Wright","startTime":744.574,"endTime":747.874,"body":"your resume. Or maybe you need"},{"speaker":"Victoria Wright","startTime":744.574,"endTime":747.874,"body":"to have a really deep look at"},{"speaker":"Victoria Wright","startTime":747.929,"endTime":751.449,"body":"what actually matters to get the"},{"speaker":"Victoria Wright","startTime":747.929,"endTime":751.449,"body":"job done. Can we train somebody"},{"speaker":"Victoria Wright","startTime":751.504,"endTime":752.22,"body":"on something?"},{"speaker":"Victoria Wright","startTime":765.28,"endTime":769.9,"body":"attracting more talent. It's a"},{"speaker":"Victoria Wright","startTime":765.28,"endTime":769.9,"body":"cycle. And if you have a"},{"speaker":"Victoria Wright","startTime":769.9,"endTime":773.2,"body":"bottleneck somewhere, it's only"},{"speaker":"Victoria Wright","startTime":769.9,"endTime":773.2,"body":"going to affect the rest of it."},{"speaker":"Victoria Wright","startTime":773.2,"endTime":777.1,"body":"And so I think everything that"},{"speaker":"Victoria Wright","startTime":773.2,"endTime":777.1,"body":"you said, Ellie, like, perfectly"},{"speaker":"Victoria Wright","startTime":777.1,"endTime":779.35,"body":"ties into a lot of that. And"},{"speaker":"Victoria Wright","startTime":777.1,"endTime":779.35,"body":"that's where people miss the"},{"speaker":"Victoria Wright","startTime":779.35,"endTime":783.82,"body":"mark is like, it takes one bad"},{"speaker":"Victoria Wright","startTime":779.35,"endTime":783.82,"body":"apple not to be cliche, but to"},{"speaker":"Victoria Wright","startTime":783.82,"endTime":787.75,"body":"spoil the bunch, and people"},{"speaker":"Victoria Wright","startTime":783.82,"endTime":787.75,"body":"leave bad management. They don't"},{"speaker":"Victoria Wright","startTime":787.75,"endTime":790.93,"body":"necessarily leave bad companies."},{"speaker":"Victoria Wright","startTime":787.75,"endTime":790.93,"body":"So if it's not coming from the"},{"speaker":"Victoria Wright","startTime":790.93,"endTime":793.84,"body":"top down, and if executive"},{"speaker":"Victoria Wright","startTime":790.93,"endTime":793.84,"body":"leaders will say well, he's"},{"speaker":"Victoria Wright","startTime":793.84,"endTime":796.81,"body":"driving revenue, or oh my god,"},{"speaker":"Victoria Wright","startTime":793.84,"endTime":796.81,"body":"like she's just producing so"},{"speaker":"Victoria Wright","startTime":796.81,"endTime":800.71,"body":"well. Okay, but what is she"},{"speaker":"Victoria Wright","startTime":796.81,"endTime":800.71,"body":"doing that's outside of that"},{"speaker":"Victoria Wright","startTime":800.71,"endTime":803.53,"body":"that's also affecting somebody"},{"speaker":"Victoria Wright","startTime":800.71,"endTime":803.53,"body":"else's ability to drive revenue"},{"speaker":"Victoria Wright","startTime":803.53,"endTime":805.3,"body":"or somebody else's ability to"},{"speaker":"Victoria Wright","startTime":803.53,"endTime":805.3,"body":"work well?"},{"speaker":"Ellie Bright","startTime":805.0,"endTime":809.56,"body":"I love what you"},{"speaker":"Ellie Bright","startTime":805.0,"endTime":809.56,"body":"said about the culture fit"},{"speaker":"Ellie Bright","startTime":809.56,"endTime":813.85,"body":"versus culture enhancement. I"},{"speaker":"Ellie Bright","startTime":809.56,"endTime":813.85,"body":"think that is that is so"},{"speaker":"Ellie Bright","startTime":813.85,"endTime":817.9,"body":"beautifully sad, because you're"},{"speaker":"Ellie Bright","startTime":813.85,"endTime":817.9,"body":"right, it's so many times"},{"speaker":"Ellie Bright","startTime":817.9,"endTime":821.68,"body":"they're like, We want this"},{"speaker":"Ellie Bright","startTime":817.9,"endTime":821.68,"body":"person to fit the mold. But how"},{"speaker":"Ellie Bright","startTime":821.68,"endTime":827.14,"body":"could that person explode the"},{"speaker":"Ellie Bright","startTime":821.68,"endTime":827.14,"body":"mold and add value to the team"},{"speaker":"Ellie Bright","startTime":827.14,"endTime":830.65,"body":"in new ways? Like what are we"},{"speaker":"Ellie Bright","startTime":827.14,"endTime":830.65,"body":"looking for? There are so many"},{"speaker":"Ellie Bright","startTime":830.65,"endTime":835.45,"body":"things where, you know, they"},{"speaker":"Ellie Bright","startTime":830.65,"endTime":835.45,"body":"could be a good fit and offer"},{"speaker":"Ellie Bright","startTime":835.45,"endTime":841.63,"body":"new strengths and views and"},{"speaker":"Ellie Bright","startTime":835.45,"endTime":841.63,"body":"mindsets to the team that don't"},{"speaker":"Ellie Bright","startTime":841.63,"endTime":845.41,"body":"fit the mold, but doesn't mean"},{"speaker":"Ellie Bright","startTime":841.63,"endTime":845.41,"body":"they aren't a good candidate."},{"speaker":"Victoria Wright","startTime":845.71,"endTime":847.48,"body":"I love that"},{"speaker":"Victoria Wright","startTime":845.71,"endTime":847.48,"body":"incredible."},{"speaker":"Tara Thurber","startTime":847.0,"endTime":851.8,"body":"I do too. Culture"},{"speaker":"Tara Thurber","startTime":847.0,"endTime":851.8,"body":"enhancement that's like, top"},{"speaker":"Tara Thurber","startTime":851.8,"endTime":854.8,"body":"notch. I think one of the"},{"speaker":"Tara Thurber","startTime":851.8,"endTime":854.8,"body":"biggest things even as a"},{"speaker":"Tara Thurber","startTime":854.8,"endTime":860.62,"body":"recruiting agency, like we're"},{"speaker":"Tara Thurber","startTime":854.8,"endTime":860.62,"body":"working to meet every single"},{"speaker":"Tara Thurber","startTime":860.62,"endTime":864.13,"body":"candidate to learn about their"},{"speaker":"Tara Thurber","startTime":860.62,"endTime":864.13,"body":"hard skills, whatever those"},{"speaker":"Tara Thurber","startTime":864.13,"endTime":869.29,"body":"skills are, you know, it's often"},{"speaker":"Tara Thurber","startTime":864.13,"endTime":869.29,"body":"the blueprint to their resume."},{"speaker":"Tara Thurber","startTime":869.62,"endTime":874.69,"body":"But we want to we I want, our"},{"speaker":"Tara Thurber","startTime":869.62,"endTime":874.69,"body":"team wants the soft skills. I"},{"speaker":"Tara Thurber","startTime":874.69,"endTime":877.84,"body":"want to know who you are, what"},{"speaker":"Tara Thurber","startTime":874.69,"endTime":877.84,"body":"are your passions? What are your"},{"speaker":"Tara Thurber","startTime":877.84,"endTime":884.98,"body":"joys? What makes you wake up in"},{"speaker":"Tara Thurber","startTime":877.84,"endTime":884.98,"body":"the morning? Because that then"},{"speaker":"Tara Thurber","startTime":885.01,"endTime":892.24,"body":"as who we are in partnership"},{"speaker":"Tara Thurber","startTime":885.01,"endTime":892.24,"body":"with our clients, we as their"},{"speaker":"Tara Thurber","startTime":892.24,"endTime":896.17,"body":"recruiters should have the"},{"speaker":"Tara Thurber","startTime":892.24,"endTime":896.17,"body":"finger on the pulse of what's"},{"speaker":"Tara Thurber","startTime":896.17,"endTime":901.3,"body":"happening internally. And and"},{"speaker":"Tara Thurber","startTime":896.17,"endTime":901.3,"body":"know what drives that business."},{"speaker":"Tara Thurber","startTime":901.3,"endTime":905.32,"body":"What drives that team culture?"},{"speaker":"Tara Thurber","startTime":901.3,"endTime":905.32,"body":"Because and what are the"},{"speaker":"Tara Thurber","startTime":905.32,"endTime":909.31,"body":"enhancements that as a team"},{"speaker":"Tara Thurber","startTime":905.32,"endTime":909.31,"body":"where do you see this team"},{"speaker":"Tara Thurber","startTime":909.31,"endTime":913.69,"body":"going? Where do you see your"},{"speaker":"Tara Thurber","startTime":909.31,"endTime":913.69,"body":"company going? Because we want"},{"speaker":"Tara Thurber","startTime":913.69,"endTime":918.22,"body":"to hire those enhancers. Right?"},{"speaker":"Tara Thurber","startTime":913.69,"endTime":918.22,"body":"It's not about just fitting into"},{"speaker":"Tara Thurber","startTime":918.22,"endTime":920.95,"body":"the current culture of how it"},{"speaker":"Tara Thurber","startTime":918.22,"endTime":920.95,"body":"is."},{"speaker":"Victoria Wright","startTime":921.0,"endTime":921.6,"body":"Yeah."},{"speaker":"Tara Thurber","startTime":921.0,"endTime":926.64,"body":"I hands down, the"},{"speaker":"Tara Thurber","startTime":921.0,"endTime":926.64,"body":"best two words that I've heard"},{"speaker":"Victoria Wright","startTime":921.1,"endTime":921.58,"body":"Yeah."},{"speaker":"Tara Thurber","startTime":923.1,"endTime":923.64,"body":"Go ahead."},{"speaker":"Tara Thurber","startTime":923.91,"endTime":939.69,"body":"Go ahead - I was gonna say."},{"speaker":"Tara Thurber","startTime":926.7,"endTime":932.46,"body":"is culture enhancement in"},{"speaker":"Tara Thurber","startTime":926.7,"endTime":932.46,"body":"regards to attraction, retention"},{"speaker":"Tara Thurber","startTime":932.49,"endTime":935.25,"body":"and engaging internally as well."},{"speaker":"Tara Thurber","startTime":941.4,"endTime":944.43,"body":"I was -"},{"speaker":"Ellie Bright","startTime":944.43,"endTime":946.56,"body":"Gosh we've got to"},{"speaker":"Ellie Bright","startTime":944.43,"endTime":946.56,"body":"stop meeting like this."},{"speaker":"Ellie Bright","startTime":947.0,"endTime":952.85,"body":"It's interesting"},{"speaker":"Ellie Bright","startTime":947.0,"endTime":952.85,"body":"thinking about employee"},{"speaker":"Tara Thurber","startTime":947.25,"endTime":947.43,"body":"(laughs loudly)"},{"speaker":"Tara Thurber","startTime":952.85,"endTime":956.36,"body":"experience and the interview"},{"speaker":"Tara Thurber","startTime":952.85,"endTime":956.36,"body":"process. And we kind of touched"},{"speaker":"Tara Thurber","startTime":956.36,"endTime":960.83,"body":"on this a little bit earlier."},{"speaker":"Tara Thurber","startTime":956.36,"endTime":960.83,"body":"But I do think, as recruiters or"},{"speaker":"Tara Thurber","startTime":960.83,"endTime":965.48,"body":"as HR we have the responsibility"},{"speaker":"Tara Thurber","startTime":960.83,"endTime":965.48,"body":"to share with our hiring"},{"speaker":"Tara Thurber","startTime":965.48,"endTime":969.02,"body":"managers and our leaders, the"},{"speaker":"Tara Thurber","startTime":965.48,"endTime":969.02,"body":"market, and like you said, I"},{"speaker":"Tara Thurber","startTime":969.02,"endTime":974.33,"body":"think so many times we have"},{"speaker":"Tara Thurber","startTime":969.02,"endTime":974.33,"body":"teams that think that their jobs"},{"speaker":"Tara Thurber","startTime":974.33,"endTime":979.79,"body":"and their companies are the best"},{"speaker":"Tara Thurber","startTime":974.33,"endTime":979.79,"body":"thing ever, because their mommy"},{"speaker":"Tara Thurber","startTime":979.79,"endTime":983.3,"body":"told them, they look good in a"},{"speaker":"Tara Thurber","startTime":979.79,"endTime":983.3,"body":"tux or in a in a prom dress. And"},{"speaker":"Tara Thurber","startTime":983.3,"endTime":988.4,"body":"I think we have to, I hate to"},{"speaker":"Tara Thurber","startTime":983.3,"endTime":988.4,"body":"say humble, but it is such a"},{"speaker":"Tara Thurber","startTime":988.4,"endTime":991.88,"body":"competitive market right now."},{"speaker":"Tara Thurber","startTime":988.4,"endTime":991.88,"body":"And you have to get serious"},{"speaker":"Tara Thurber","startTime":991.91,"endTime":996.05,"body":"about competing and about"},{"speaker":"Tara Thurber","startTime":991.91,"endTime":996.05,"body":"understanding that there are"},{"speaker":"Tara Thurber","startTime":996.05,"endTime":999.71,"body":"other offers and other companies"},{"speaker":"Tara Thurber","startTime":996.05,"endTime":999.71,"body":"that are doing incredible things"},{"speaker":"Tara Thurber","startTime":999.71,"endTime":1006.55,"body":"and being competitive that just"},{"speaker":"Tara Thurber","startTime":999.71,"endTime":1006.55,"body":"because you are great, and you"},{"speaker":"Tara Thurber","startTime":1006.55,"endTime":1009.64,"body":"are doing good things does not"},{"speaker":"Tara Thurber","startTime":1006.55,"endTime":1009.64,"body":"mean another company that the"},{"speaker":"Tara Thurber","startTime":1009.64,"endTime":1012.82,"body":"candidate is interviewing with"},{"speaker":"Tara Thurber","startTime":1009.64,"endTime":1012.82,"body":"isn't doing those same things."},{"speaker":"Tara Thurber","startTime":1013.06,"endTime":1016.21,"body":"And to be attractive, you have"},{"speaker":"Tara Thurber","startTime":1013.06,"endTime":1016.21,"body":"to have these things to stand"},{"speaker":"Tara Thurber","startTime":1016.21,"endTime":1021.04,"body":"out. You know? And I think"},{"speaker":"Tara Thurber","startTime":1016.21,"endTime":1021.04,"body":"sometimes we, we forget about"},{"speaker":"Tara Thurber","startTime":1021.04,"endTime":1025.48,"body":"that in the hiring process and"},{"speaker":"Tara Thurber","startTime":1021.04,"endTime":1025.48,"body":"how to sell that. But I do think"},{"speaker":"Tara Thurber","startTime":1025.48,"endTime":1030.58,"body":"that there is an aspect of how"},{"speaker":"Tara Thurber","startTime":1025.48,"endTime":1030.58,"body":"can we be better? Are we the"},{"speaker":"Tara Thurber","startTime":1030.58,"endTime":1037.12,"body":"best? And how can we close that"},{"speaker":"Tara Thurber","startTime":1030.58,"endTime":1037.12,"body":"gap to be the best? Because you"},{"speaker":"Tara Thurber","startTime":1037.12,"endTime":1040.0,"body":"have to humble yourself and"},{"speaker":"Tara Thurber","startTime":1037.12,"endTime":1040.0,"body":"understand that maybe you aren't"},{"speaker":"Tara Thurber","startTime":1040.0,"endTime":1044.59,"body":"doing everything that you can to"},{"speaker":"Tara Thurber","startTime":1040.0,"endTime":1044.59,"body":"be the attractive company. So"},{"speaker":"Tara Thurber","startTime":1044.62,"endTime":1046.36,"body":"it's very interesting."},{"speaker":"Victoria Wright","startTime":1048.16,"endTime":1049.93,"body":"Sorry, yeah,"},{"speaker":"Victoria Wright","startTime":1048.16,"endTime":1049.93,"body":"it's -"},{"speaker":"Ellie Bright","startTime":1049.96,"endTime":1050.8,"body":"No, go ahead."},{"speaker":"Victoria Wright","startTime":1050.83,"endTime":1054.67,"body":"If you're"},{"speaker":"Victoria Wright","startTime":1050.83,"endTime":1054.67,"body":"saying if you're combining just"},{"speaker":"Victoria Wright","startTime":1054.67,"endTime":1057.85,"body":"a culture fit, it's so"},{"speaker":"Victoria Wright","startTime":1054.67,"endTime":1057.85,"body":"exclusive, because all it takes"},{"speaker":"Victoria Wright","startTime":1057.85,"endTime":1061.09,"body":"is one person having one wrong"},{"speaker":"Victoria Wright","startTime":1057.85,"endTime":1061.09,"body":"thing. Well, they don't fit now."},{"speaker":"Victoria Wright","startTime":1062.02,"endTime":1065.14,"body":"And that doesn't mean that my"},{"speaker":"Victoria Wright","startTime":1062.02,"endTime":1065.14,"body":"back candidate, you said it so"},{"speaker":"Victoria Wright","startTime":1065.14,"endTime":1068.38,"body":"beautifully of like being able"},{"speaker":"Victoria Wright","startTime":1065.14,"endTime":1068.38,"body":"to explode and challenge. I"},{"speaker":"Victoria Wright","startTime":1068.38,"endTime":1072.64,"body":"think creating a space where"},{"speaker":"Victoria Wright","startTime":1068.38,"endTime":1072.64,"body":"people can manage downwards, but"},{"speaker":"Victoria Wright","startTime":1072.64,"endTime":1077.11,"body":"also manage upwards and have the"},{"speaker":"Victoria Wright","startTime":1072.64,"endTime":1077.11,"body":"autonomy to say, hey, having"},{"speaker":"Victoria Wright","startTime":1077.11,"endTime":1082.15,"body":"been here 3/6/9, however many"},{"speaker":"Victoria Wright","startTime":1077.11,"endTime":1082.15,"body":"months, we tried it this way."},{"speaker":"Tara Thurber","startTime":1082.15,"endTime":1082.21,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":1082.27,"endTime":1084.37,"body":"I'm getting"},{"speaker":"Victoria Wright","startTime":1082.27,"endTime":1084.37,"body":"feedback, or I'm noticing a"},{"speaker":"Victoria Wright","startTime":1084.37,"endTime":1086.98,"body":"trend that like maybe is the"},{"speaker":"Victoria Wright","startTime":1084.37,"endTime":1086.98,"body":"reason it's not working, or"},{"speaker":"Victoria Wright","startTime":1087.01,"endTime":1090.25,"body":"here's how we can make it"},{"speaker":"Victoria Wright","startTime":1087.01,"endTime":1090.25,"body":"better. Why don't we try doing"},{"speaker":"Victoria Wright","startTime":1090.25,"endTime":1093.1,"body":"it? And to have leadership"},{"speaker":"Victoria Wright","startTime":1090.25,"endTime":1093.1,"body":"that's receptive to that, and"},{"speaker":"Victoria Wright","startTime":1093.1,"endTime":1095.92,"body":"that can say, oh, my gosh, we"},{"speaker":"Victoria Wright","startTime":1093.1,"endTime":1095.92,"body":"never even thought about that"},{"speaker":"Victoria Wright","startTime":1095.92,"endTime":1099.49,"body":"idea. That's amazing. That's how"},{"speaker":"Victoria Wright","startTime":1095.92,"endTime":1099.49,"body":"somebody enhances it. If the"},{"speaker":"Victoria Wright","startTime":1099.49,"endTime":1103.75,"body":"second somebody feels like they"},{"speaker":"Victoria Wright","startTime":1099.49,"endTime":1103.75,"body":"can't do that, you failed,"},{"speaker":"Victoria Wright","startTime":1103.78,"endTime":1106.39,"body":"you've made it harder for them"},{"speaker":"Victoria Wright","startTime":1103.78,"endTime":1106.39,"body":"to do anything, you've put the"},{"speaker":"Victoria Wright","startTime":1106.39,"endTime":1108.79,"body":"marker that like, you will not"},{"speaker":"Victoria Wright","startTime":1106.39,"endTime":1108.79,"body":"advance here, or we're gonna"},{"speaker":"Victoria Wright","startTime":1108.79,"endTime":1111.61,"body":"make it harder for you to"},{"speaker":"Victoria Wright","startTime":1108.79,"endTime":1111.61,"body":"advance here, because you just"},{"speaker":"Victoria Wright","startTime":1111.61,"endTime":1114.55,"body":"can't speak your mind or"},{"speaker":"Victoria Wright","startTime":1111.61,"endTime":1114.55,"body":"challenge. If it's, well, this"},{"speaker":"Victoria Wright","startTime":1114.55,"endTime":1116.71,"body":"is how we've done it for 20"},{"speaker":"Victoria Wright","startTime":1114.55,"endTime":1116.71,"body":"years. It's not broken, don't"},{"speaker":"Victoria Wright","startTime":1116.71,"endTime":1119.08,"body":"fix it. Well, maybe it isn't"},{"speaker":"Victoria Wright","startTime":1116.71,"endTime":1119.08,"body":"broken, but maybe it can be"},{"speaker":"Victoria Wright","startTime":1119.08,"endTime":1120.13,"body":"better. Right?"},{"speaker":"Victoria Wright","startTime":1120.0,"endTime":1123.69,"body":"And I think on"},{"speaker":"Victoria Wright","startTime":1120.0,"endTime":1123.69,"body":"top of that, too, it's"},{"speaker":"Tara Thurber","startTime":1120.13,"endTime":1120.19,"body":"Yeah."},{"speaker":"Ellie Bright","startTime":1120.19,"endTime":1120.34,"body":"Right."},{"speaker":"Ellie Bright","startTime":1123.72,"endTime":1127.65,"body":"recognizing that like, you said"},{"speaker":"Ellie Bright","startTime":1123.72,"endTime":1127.65,"body":"it so beautifully. Somebody once"},{"speaker":"Ellie Bright","startTime":1127.65,"endTime":1131.4,"body":"told me that I was the best and"},{"speaker":"Ellie Bright","startTime":1127.65,"endTime":1131.4,"body":"whatever. None of us were born a"},{"speaker":"Ellie Bright","startTime":1131.4,"endTime":1136.08,"body":"professional human. I think even"},{"speaker":"Ellie Bright","startTime":1131.4,"endTime":1136.08,"body":"just remembering for myself when"},{"speaker":"Ellie Bright","startTime":1136.08,"endTime":1140.25,"body":"I got my first real corporate"},{"speaker":"Ellie Bright","startTime":1136.08,"endTime":1140.25,"body":"job, like the anxiety that I had"},{"speaker":"Ellie Bright","startTime":1140.25,"endTime":1142.74,"body":"on a regular basis, because I"},{"speaker":"Ellie Bright","startTime":1140.25,"endTime":1142.74,"body":"was like, I have no idea what"},{"speaker":"Ellie Bright","startTime":1142.74,"endTime":1145.77,"body":"I'm doing. And there was no"},{"speaker":"Ellie Bright","startTime":1142.74,"endTime":1145.77,"body":"course on this in college like,"},{"speaker":"Ellie Bright","startTime":1146.16,"endTime":1147.78,"body":"it's so real."},{"speaker":"Tara Thurber","startTime":1147.78,"endTime":1147.81,"body":"(laughs)"},{"speaker":"Victoria Wright","startTime":1147.84,"endTime":1150.3,"body":"And the fact of"},{"speaker":"Victoria Wright","startTime":1147.84,"endTime":1150.3,"body":"the matter is, is somewhere"},{"speaker":"Victoria Wright","startTime":1150.3,"endTime":1155.94,"body":"along the way, someone gave you"},{"speaker":"Victoria Wright","startTime":1150.3,"endTime":1155.94,"body":"a chance. And so why do you then"},{"speaker":"Victoria Wright","startTime":1155.97,"endTime":1160.17,"body":"have this mentality that like"},{"speaker":"Victoria Wright","startTime":1155.97,"endTime":1160.17,"body":"this person needs to be perfect?"},{"speaker":"Victoria Wright","startTime":1160.29,"endTime":1163.2,"body":"Maybe there's something that you"},{"speaker":"Victoria Wright","startTime":1160.29,"endTime":1163.2,"body":"can give them a chance on? And I"},{"speaker":"Victoria Wright","startTime":1163.2,"endTime":1167.97,"body":"think especially when we look at"},{"speaker":"Victoria Wright","startTime":1163.2,"endTime":1167.97,"body":"the EIB initiatives, there are"},{"speaker":"Victoria Wright","startTime":1168.0,"endTime":1170.73,"body":"resumes of underrepresented"},{"speaker":"Victoria Wright","startTime":1168.0,"endTime":1170.73,"body":"minority groups that sometimes"},{"speaker":"Victoria Wright","startTime":1170.73,"endTime":1173.88,"body":"are just not going to look the"},{"speaker":"Victoria Wright","startTime":1170.73,"endTime":1173.88,"body":"same because that person doesn't"},{"speaker":"Victoria Wright","startTime":1173.88,"endTime":1175.17,"body":"have the same background."},{"speaker":"Ellie Bright","startTime":1175.44,"endTime":1175.92,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":1176.01,"endTime":1178.05,"body":"But taking a"},{"speaker":"Victoria Wright","startTime":1176.01,"endTime":1178.05,"body":"chance. That person could be the"},{"speaker":"Victoria Wright","startTime":1178.05,"endTime":1181.74,"body":"best person that you've ever"},{"speaker":"Victoria Wright","startTime":1178.05,"endTime":1181.74,"body":"hired. I say too, even just with"},{"speaker":"Victoria Wright","startTime":1181.74,"endTime":1184.56,"body":"interviewing, there are people"},{"speaker":"Victoria Wright","startTime":1181.74,"endTime":1184.56,"body":"who are awful interviewers who"},{"speaker":"Victoria Wright","startTime":1184.56,"endTime":1187.86,"body":"are the best employees and vice"},{"speaker":"Victoria Wright","startTime":1184.56,"endTime":1187.86,"body":"versa. Some people sell you a"},{"speaker":"Victoria Wright","startTime":1187.86,"endTime":1190.17,"body":"bag of goods when you're"},{"speaker":"Victoria Wright","startTime":1187.86,"endTime":1190.17,"body":"interviewing them, and they come"},{"speaker":"Victoria Wright","startTime":1190.17,"endTime":1192.57,"body":"in and they are lazy and don't"},{"speaker":"Victoria Wright","startTime":1190.17,"endTime":1192.57,"body":"do anything."},{"speaker":"Tara Thurber","startTime":1192.57,"endTime":1192.6,"body":"(laughs)"},{"speaker":"Ellie Bright","startTime":1192.6,"endTime":1192.78,"body":"(laughs loudly)"},{"speaker":"Victoria Wright","startTime":1193.65,"endTime":1196.29,"body":"Like, it's a"},{"speaker":"Victoria Wright","startTime":1193.65,"endTime":1196.29,"body":"crap shoot. And so I tried to"},{"speaker":"Victoria Wright","startTime":1196.29,"endTime":1199.53,"body":"think about like, testing the"},{"speaker":"Victoria Wright","startTime":1196.29,"endTime":1199.53,"body":"mold. I usually in my"},{"speaker":"Victoria Wright","startTime":1199.53,"endTime":1202.8,"body":"recruitment strategy will always"},{"speaker":"Victoria Wright","startTime":1199.53,"endTime":1202.8,"body":"find somebody on paper. I will"},{"speaker":"Victoria Wright","startTime":1202.8,"endTime":1205.8,"body":"find one thing that I like about"},{"speaker":"Victoria Wright","startTime":1202.8,"endTime":1205.8,"body":"them. And I'll be like, I don't"},{"speaker":"Victoria Wright","startTime":1205.8,"endTime":1207.66,"body":"care if they have nothing else,"},{"speaker":"Victoria Wright","startTime":1205.8,"endTime":1207.66,"body":"there's something about this"},{"speaker":"Victoria Wright","startTime":1207.66,"endTime":1209.28,"body":"person, I'm just going to put"},{"speaker":"Victoria Wright","startTime":1207.66,"endTime":1209.28,"body":"them in front of the hiring"},{"speaker":"Victoria Wright","startTime":1209.28,"endTime":1211.95,"body":"manager. And then we'll talk"},{"speaker":"Victoria Wright","startTime":1209.28,"endTime":1211.95,"body":"about it. I'll tell you why I"},{"speaker":"Victoria Wright","startTime":1211.95,"endTime":1214.38,"body":"think that they're interesting."},{"speaker":"Victoria Wright","startTime":1211.95,"endTime":1214.38,"body":"And if they're genuinely not the"},{"speaker":"Victoria Wright","startTime":1214.38,"endTime":1217.26,"body":"right fit for right now, I just"},{"speaker":"Victoria Wright","startTime":1214.38,"endTime":1217.26,"body":"want you to meet them."},{"speaker":"Tara Thurber","startTime":1217.47,"endTime":1217.62,"body":"Mmm hmm."},{"speaker":"Victoria Wright","startTime":1217.65,"endTime":1219.96,"body":"That's how you"},{"speaker":"Victoria Wright","startTime":1217.65,"endTime":1219.96,"body":"create that inclusivity, right?"},{"speaker":"Victoria Wright","startTime":1219.96,"endTime":1222.96,"body":"You have to kind of continuously"},{"speaker":"Victoria Wright","startTime":1219.96,"endTime":1222.96,"body":"be breaking that mold and"},{"speaker":"Victoria Wright","startTime":1222.96,"endTime":1226.74,"body":"testing the limits and pushing."},{"speaker":"Victoria Wright","startTime":1222.96,"endTime":1226.74,"body":"The second leadership is afraid"},{"speaker":"Victoria Wright","startTime":1226.74,"endTime":1228.45,"body":"of that, you failed."},{"speaker":"Ellie Bright","startTime":1228.69,"endTime":1228.93,"body":"Yeah."},{"speaker":"Victoria Wright","startTime":1230.28,"endTime":1232.98,"body":"So you have to"},{"speaker":"Victoria Wright","startTime":1230.28,"endTime":1232.98,"body":"have those things, you have to"},{"speaker":"Victoria Wright","startTime":1232.98,"endTime":1236.01,"body":"give somebody a chance, you have"},{"speaker":"Victoria Wright","startTime":1232.98,"endTime":1236.01,"body":"to create that space. And I"},{"speaker":"Victoria Wright","startTime":1236.01,"endTime":1240.03,"body":"think going into that retention"},{"speaker":"Victoria Wright","startTime":1236.01,"endTime":1240.03,"body":"as well, allowing people to"},{"speaker":"Victoria Wright","startTime":1240.03,"endTime":1243.18,"body":"learn how to manage upward. I"},{"speaker":"Victoria Wright","startTime":1240.03,"endTime":1243.18,"body":"actually ran a seminar in my"},{"speaker":"Victoria Wright","startTime":1243.18,"endTime":1246.96,"body":"last company about this, like,"},{"speaker":"Victoria Wright","startTime":1243.18,"endTime":1246.96,"body":"how do I feel comfortable doing"},{"speaker":"Victoria Wright","startTime":1246.96,"endTime":1250.62,"body":"it? That's a challenge. Just"},{"speaker":"Victoria Wright","startTime":1246.96,"endTime":1250.62,"body":"even given authority figure"},{"speaker":"Victoria Wright","startTime":1250.62,"endTime":1252.0,"body":"feedback is scary."},{"speaker":"Victoria Wright","startTime":1252.0,"endTime":1255.63,"body":"Say Mr./Mrs."},{"speaker":"Victoria Wright","startTime":1252.0,"endTime":1255.63,"body":"Manager, I didn't like the way"},{"speaker":"Tara Thurber","startTime":1252.18,"endTime":1252.3,"body":"Mmm hmm."},{"speaker":"Tara Thurber","startTime":1255.63,"endTime":1258.6,"body":"you spoke to me just now, like"},{"speaker":"Tara Thurber","startTime":1255.63,"endTime":1258.6,"body":"something along those lines. As"},{"speaker":"Tara Thurber","startTime":1258.6,"endTime":1262.68,"body":"a manager, it's really important"},{"speaker":"Tara Thurber","startTime":1258.6,"endTime":1262.68,"body":"to make that safe space and to"},{"speaker":"Tara Thurber","startTime":1262.68,"endTime":1266.67,"body":"say, I want to give you"},{"speaker":"Tara Thurber","startTime":1262.68,"endTime":1266.67,"body":"feedback. But I'm just gonna ask"},{"speaker":"Tara Thurber","startTime":1266.67,"endTime":1269.85,"body":"you, how am I doing as a"},{"speaker":"Tara Thurber","startTime":1266.67,"endTime":1269.85,"body":"manager? How can I support you"},{"speaker":"Tara Thurber","startTime":1269.85,"endTime":1273.42,"body":"better? What are your goals and"},{"speaker":"Tara Thurber","startTime":1269.85,"endTime":1273.42,"body":"skills that you want to enhance?"},{"speaker":"Tara Thurber","startTime":1273.84,"endTime":1277.77,"body":"And how am I either missing the"},{"speaker":"Tara Thurber","startTime":1273.84,"endTime":1277.77,"body":"mark or making the mark to help"},{"speaker":"Tara Thurber","startTime":1277.77,"endTime":1278.31,"body":"you do that?"},{"speaker":"Ellie Bright","startTime":1279.72,"endTime":1281.31,"body":"(sings like a"},{"speaker":"Ellie Bright","startTime":1279.72,"endTime":1281.31,"body":"tune) Emotionally intelligent"},{"speaker":"Ellie Bright","startTime":1281.31,"endTime":1282.18,"body":"leadership?"},{"speaker":"Victoria Wright","startTime":1282.18,"endTime":1283.14,"body":"Yes. I love"},{"speaker":"Victoria Wright","startTime":1282.18,"endTime":1283.14,"body":"that."},{"speaker":"Ellie Bright","startTime":1283.92,"endTime":1287.64,"body":"I am a huge"},{"speaker":"Ellie Bright","startTime":1283.92,"endTime":1287.64,"body":"advocate. I could sing its"},{"speaker":"Ellie Bright","startTime":1287.64,"endTime":1291.3,"body":"praises. But again, I totally"},{"speaker":"Ellie Bright","startTime":1287.64,"endTime":1291.3,"body":"agree. I think there's like, I"},{"speaker":"Ellie Bright","startTime":1291.3,"endTime":1295.71,"body":"call it like maybe corporate"},{"speaker":"Ellie Bright","startTime":1291.3,"endTime":1295.71,"body":"narcissism that this works,"},{"speaker":"Ellie Bright","startTime":1295.71,"endTime":1299.85,"body":"we're doing well, like we're the"},{"speaker":"Ellie Bright","startTime":1295.71,"endTime":1299.85,"body":"best. And you have to, you're"},{"speaker":"Ellie Bright","startTime":1299.85,"endTime":1303.45,"body":"never gonna get better that way."},{"speaker":"Ellie Bright","startTime":1299.85,"endTime":1303.45,"body":"Like you said, you may be good,"},{"speaker":"Ellie Bright","startTime":1303.48,"endTime":1308.01,"body":"but you could improve. And so"},{"speaker":"Ellie Bright","startTime":1303.48,"endTime":1308.01,"body":"being able to say, I'm not"},{"speaker":"Ellie Bright","startTime":1308.01,"endTime":1312.96,"body":"perfect, this company is not"},{"speaker":"Ellie Bright","startTime":1308.01,"endTime":1312.96,"body":"flawless. How can we better"},{"speaker":"Ellie Bright","startTime":1313.5,"endTime":1314.43,"body":"ourselves?"},{"speaker":"Victoria Wright","startTime":1314.84,"endTime":1317.42,"body":"Yeah, there's"},{"speaker":"Victoria Wright","startTime":1314.84,"endTime":1317.42,"body":"this notion of I want to hire a"},{"speaker":"Victoria Wright","startTime":1317.42,"endTime":1320.75,"body":"subject matter expert. But we"},{"speaker":"Victoria Wright","startTime":1317.42,"endTime":1320.75,"body":"can all be subject matter"},{"speaker":"Victoria Wright","startTime":1320.75,"endTime":1325.01,"body":"experts. I always when I work on"},{"speaker":"Victoria Wright","startTime":1320.75,"endTime":1325.01,"body":"teams and teams that I want to"},{"speaker":"Victoria Wright","startTime":1325.01,"endTime":1327.89,"body":"grow for myself, I want to hire"},{"speaker":"Victoria Wright","startTime":1325.01,"endTime":1327.89,"body":"somebody that's better than me"},{"speaker":"Victoria Wright","startTime":1327.89,"endTime":1328.55,"body":"at something."},{"speaker":"Tara Thurber","startTime":1328.91,"endTime":1329.42,"body":"Absolutely."},{"speaker":"Victoria Wright","startTime":1329.42,"endTime":1331.91,"body":"Like, I don't"},{"speaker":"Victoria Wright","startTime":1329.42,"endTime":1331.91,"body":"care if I think I'm so good."},{"speaker":"Victoria Wright","startTime":1331.91,"endTime":1335.15,"body":"There are things that I know are"},{"speaker":"Victoria Wright","startTime":1331.91,"endTime":1335.15,"body":"my own weaknesses. So I want to"},{"speaker":"Victoria Wright","startTime":1335.15,"endTime":1338.27,"body":"add somebody to my team who"},{"speaker":"Victoria Wright","startTime":1335.15,"endTime":1338.27,"body":"bridges that gap so that I can"},{"speaker":"Victoria Wright","startTime":1338.27,"endTime":1342.17,"body":"learn from them, I don't care if"},{"speaker":"Victoria Wright","startTime":1338.27,"endTime":1342.17,"body":"I'm their boss, or I'm superior"},{"speaker":"Victoria Wright","startTime":1342.17,"endTime":1345.68,"body":"to them in some way, like teach"},{"speaker":"Victoria Wright","startTime":1342.17,"endTime":1345.68,"body":"me something and go be better so"},{"speaker":"Victoria Wright","startTime":1345.68,"endTime":1347.45,"body":"that we can be a powerhouse"},{"speaker":"Victoria Wright","startTime":1345.68,"endTime":1347.45,"body":"together."},{"speaker":"Ellie Bright","startTime":1349.19,"endTime":1352.25,"body":"And I think there"},{"speaker":"Ellie Bright","startTime":1349.19,"endTime":1352.25,"body":"are some times where people"},{"speaker":"Ellie Bright","startTime":1352.25,"endTime":1355.73,"body":"don't have that same mindset."},{"speaker":"Ellie Bright","startTime":1352.25,"endTime":1355.73,"body":"And so they're afraid to hire"},{"speaker":"Ellie Bright","startTime":1355.73,"endTime":1358.88,"body":"people that are better than them"},{"speaker":"Ellie Bright","startTime":1355.73,"endTime":1358.88,"body":"because they don't want to be"},{"speaker":"Ellie Bright","startTime":1359.09,"endTime":1365.15,"body":"out-shined. And I think that is,"},{"speaker":"Ellie Bright","startTime":1359.09,"endTime":1365.15,"body":"again, the the corporate"},{"speaker":"Ellie Bright","startTime":1365.15,"endTime":1372.38,"body":"narcissism that you have to be"},{"speaker":"Ellie Bright","startTime":1365.15,"endTime":1372.38,"body":"the big dog on top. And that is"},{"speaker":"Ellie Bright","startTime":1372.41,"endTime":1375.41,"body":"very interesting, because I"},{"speaker":"Ellie Bright","startTime":1372.41,"endTime":1375.41,"body":"think there's two, again, like"},{"speaker":"Ellie Bright","startTime":1375.41,"endTime":1377.81,"body":"you said, there's two ways to"},{"speaker":"Ellie Bright","startTime":1375.41,"endTime":1377.81,"body":"look at that there's, you can be"},{"speaker":"Ellie Bright","startTime":1377.81,"endTime":1382.13,"body":"intimidated by that. Or you can"},{"speaker":"Ellie Bright","startTime":1377.81,"endTime":1382.13,"body":"be excited about the challenge"},{"speaker":"Ellie Bright","startTime":1382.13,"endTime":1384.65,"body":"to grow and learn from somebody."},{"speaker":"Victoria Wright","startTime":1385.76,"endTime":1386.63,"body":"Absolutely."},{"speaker":"Tara Thurber","startTime":1388.07,"endTime":1391.67,"body":"You ladies have so"},{"speaker":"Tara Thurber","startTime":1388.07,"endTime":1391.67,"body":"much amazingness to share and"},{"speaker":"Tara Thurber","startTime":1391.67,"endTime":1394.91,"body":"spread and I agree with"},{"speaker":"Tara Thurber","startTime":1391.67,"endTime":1394.91,"body":"everything you both are saying."},{"speaker":"Ellie Bright","startTime":1395.39,"endTime":1395.42,"body":"(laughs)"},{"speaker":"Tara Thurber","startTime":1395.48,"endTime":1400.67,"body":"Yes, yes. notes"},{"speaker":"Tara Thurber","startTime":1395.48,"endTime":1400.67,"body":"taken. I think another thing"},{"speaker":"Tara Thurber","startTime":1400.67,"endTime":1405.08,"body":"too, and I we could continue on"},{"speaker":"Tara Thurber","startTime":1400.67,"endTime":1405.08,"body":"and on and on on this topic. I"},{"speaker":"Tara Thurber","startTime":1405.08,"endTime":1410.18,"body":"feel like because there are so"},{"speaker":"Tara Thurber","startTime":1405.08,"endTime":1410.18,"body":"many different companies out"},{"speaker":"Tara Thurber","startTime":1410.18,"endTime":1416.63,"body":"there that we all have worked"},{"speaker":"Tara Thurber","startTime":1410.18,"endTime":1416.63,"body":"with or work with, that have the"},{"speaker":"Tara Thurber","startTime":1416.63,"endTime":1419.33,"body":"different tactics that have"},{"speaker":"Tara Thurber","startTime":1416.63,"endTime":1419.33,"body":"different ways. I think another"},{"speaker":"Tara Thurber","startTime":1419.33,"endTime":1427.19,"body":"big thing too is sharing with"},{"speaker":"Tara Thurber","startTime":1419.33,"endTime":1427.19,"body":"potential clients or clients"},{"speaker":"Tara Thurber","startTime":1427.19,"endTime":1433.16,"body":"that it is okay to rip the band"},{"speaker":"Tara Thurber","startTime":1427.19,"endTime":1433.16,"body":"aid off. It's okay that if"},{"speaker":"Tara Thurber","startTime":1433.16,"endTime":1439.01,"body":"you're afraid of attracting"},{"speaker":"Tara Thurber","startTime":1433.16,"endTime":1439.01,"body":"employees, because I've got some"},{"speaker":"Tara Thurber","startTime":1439.01,"endTime":1444.08,"body":"clients, quite honestly that"},{"speaker":"Tara Thurber","startTime":1439.01,"endTime":1444.08,"body":"have never really had to create"},{"speaker":"Tara Thurber","startTime":1444.08,"endTime":1449.63,"body":"an employee brands to hire"},{"speaker":"Tara Thurber","startTime":1444.08,"endTime":1449.63,"body":"because they haven't needed to."},{"speaker":"Tara Thurber","startTime":1449.99,"endTime":1455.39,"body":"And now they're trying to figure"},{"speaker":"Tara Thurber","startTime":1449.99,"endTime":1455.39,"body":"it out. Again, I'm going back to"},{"speaker":"Tara Thurber","startTime":1455.39,"endTime":1460.91,"body":"culture enhancement these CEOs"},{"speaker":"Tara Thurber","startTime":1455.39,"endTime":1460.91,"body":"and partners need to understand"},{"speaker":"Tara Thurber","startTime":1460.91,"endTime":1466.13,"body":"that they do need to hire, to"},{"speaker":"Tara Thurber","startTime":1460.91,"endTime":1466.13,"body":"enhance, it's not like in their"},{"speaker":"Tara Thurber","startTime":1466.13,"endTime":1471.17,"body":"minds. It's not a yes, you're"},{"speaker":"Tara Thurber","startTime":1466.13,"endTime":1471.17,"body":"gonna find resumes that are"},{"speaker":"Tara Thurber","startTime":1471.17,"endTime":1476.51,"body":"probably a blueprint of what"},{"speaker":"Tara Thurber","startTime":1471.17,"endTime":1476.51,"body":"your job description is. But"},{"speaker":"Tara Thurber","startTime":1476.51,"endTime":1478.79,"body":"you're going to have a"},{"speaker":"Tara Thurber","startTime":1476.51,"endTime":1478.79,"body":"conversation with this person"},{"speaker":"Tara Thurber","startTime":1478.82,"endTime":1484.97,"body":"and they are not going to fit"},{"speaker":"Tara Thurber","startTime":1478.82,"endTime":1484.97,"body":"the vision of what this person"},{"speaker":"Tara Thurber","startTime":1485.0,"endTime":1489.5,"body":"this new person coming in, is"},{"speaker":"Tara Thurber","startTime":1485.0,"endTime":1489.5,"body":"going to be enhancing - at all."},{"speaker":"Tara Thurber","startTime":1489.74,"endTime":1494.93,"body":"And so then it's like taking"},{"speaker":"Tara Thurber","startTime":1489.74,"endTime":1494.93,"body":"those resumes and finding that"},{"speaker":"Tara Thurber","startTime":1494.93,"endTime":1500.18,"body":"one or two, something that"},{"speaker":"Tara Thurber","startTime":1494.93,"endTime":1500.18,"body":"really allows you to dig in and"},{"speaker":"Tara Thurber","startTime":1500.18,"endTime":1503.33,"body":"a little bit more and figure"},{"speaker":"Tara Thurber","startTime":1500.18,"endTime":1503.33,"body":"out, okay, how can this"},{"speaker":"Tara Thurber","startTime":1503.33,"endTime":1506.57,"body":"individual, what can this"},{"speaker":"Tara Thurber","startTime":1503.33,"endTime":1506.57,"body":"individual bring to the table?"},{"speaker":"Tara Thurber","startTime":1506.78,"endTime":1509.66,"body":"Right? And that's what's going"},{"speaker":"Tara Thurber","startTime":1506.78,"endTime":1509.66,"body":"to be most important. And it's"},{"speaker":"Tara Thurber","startTime":1509.99,"endTime":1512.96,"body":"picking up the phone and having"},{"speaker":"Tara Thurber","startTime":1509.99,"endTime":1512.96,"body":"a 15 minute conversation,"},{"speaker":"Tara Thurber","startTime":1513.23,"endTime":1519.89,"body":"testing the waters. Allowing"},{"speaker":"Tara Thurber","startTime":1513.23,"endTime":1519.89,"body":"your yourself as a company owner"},{"speaker":"Tara Thurber","startTime":1519.89,"endTime":1523.67,"body":"or hiring manager to get a"},{"speaker":"Tara Thurber","startTime":1519.89,"endTime":1523.67,"body":"little bit vulnerable. And and"},{"speaker":"Tara Thurber","startTime":1523.67,"endTime":1527.57,"body":"be okay with that, because I"},{"speaker":"Tara Thurber","startTime":1523.67,"endTime":1527.57,"body":"think that too, will just bring"},{"speaker":"Tara Thurber","startTime":1527.6,"endTime":1532.19,"body":"the right people into the"},{"speaker":"Tara Thurber","startTime":1527.6,"endTime":1532.19,"body":"environment that you need for"},{"speaker":"Tara Thurber","startTime":1532.19,"endTime":1533.18,"body":"the right reasons."},{"speaker":"Victoria Wright","startTime":1533.69,"endTime":1536.09,"body":"Yeah. Interest"},{"speaker":"Victoria Wright","startTime":1533.69,"endTime":1536.09,"body":"-"},{"speaker":"Ellie Bright","startTime":1537.65,"endTime":1540.35,"body":"Oh, boy, we've"},{"speaker":"Ellie Bright","startTime":1537.65,"endTime":1540.35,"body":"done, we've done it again."},{"speaker":"Victoria Wright","startTime":1542.45,"endTime":1544.46,"body":"Mine is short"},{"speaker":"Victoria Wright","startTime":1542.45,"endTime":1544.46,"body":"and sweet. I was just gonna say"},{"speaker":"Victoria Wright","startTime":1544.46,"endTime":1547.67,"body":"it's interesting, because it is"},{"speaker":"Victoria Wright","startTime":1544.46,"endTime":1547.67,"body":"scary for people to change."},{"speaker":"Victoria Wright","startTime":1547.82,"endTime":1551.54,"body":"However, I think once you do rip"},{"speaker":"Victoria Wright","startTime":1547.82,"endTime":1551.54,"body":"that band aid off."},{"speaker":"Tara Thurber","startTime":1551.57,"endTime":1551.81,"body":"Yes."},{"speaker":"Victoria Wright","startTime":1551.84,"endTime":1554.33,"body":"Like a Tara"},{"speaker":"Victoria Wright","startTime":1551.84,"endTime":1554.33,"body":"said, your your world opens up"},{"speaker":"Victoria Wright","startTime":1554.36,"endTime":1559.16,"body":"and like, the opportunity to get"},{"speaker":"Victoria Wright","startTime":1554.36,"endTime":1559.16,"body":"better at interviewing, to get"},{"speaker":"Victoria Wright","startTime":1559.16,"endTime":1561.59,"body":"better at writing a job"},{"speaker":"Victoria Wright","startTime":1559.16,"endTime":1561.59,"body":"description, and just to like to"},{"speaker":"Victoria Wright","startTime":1561.59,"endTime":1566.0,"body":"see beyond your four foot box."},{"speaker":"Victoria Wright","startTime":1561.59,"endTime":1566.0,"body":"That's what's going to take you"},{"speaker":"Victoria Wright","startTime":1566.0,"endTime":1569.3,"body":"to the next level. So yeah, it's"},{"speaker":"Victoria Wright","startTime":1566.0,"endTime":1569.3,"body":"scary. None of us like to live"},{"speaker":"Victoria Wright","startTime":1569.3,"endTime":1572.6,"body":"outside of our comfort zone. But"},{"speaker":"Victoria Wright","startTime":1569.3,"endTime":1572.6,"body":"the second you step out of it,"},{"speaker":"Victoria Wright","startTime":1572.72,"endTime":1573.68,"body":"your world opens up."},{"speaker":"Ellie Bright","startTime":1573.0,"endTime":1578.43,"body":"I was gonna say"},{"speaker":"Ellie Bright","startTime":1573.0,"endTime":1578.43,"body":"this probably should have been"},{"speaker":"Ellie Bright","startTime":1578.43,"endTime":1582.96,"body":"said for the three of us at the"},{"speaker":"Ellie Bright","startTime":1578.43,"endTime":1582.96,"body":"start of this conversation. But"},{"speaker":"Ellie Bright","startTime":1583.29,"endTime":1587.4,"body":"I think to establish, like, our"},{"speaker":"Ellie Bright","startTime":1583.29,"endTime":1587.4,"body":"credibility in in this space."},{"speaker":"Ellie Bright","startTime":1587.4,"endTime":1591.33,"body":"And on this topic the three of"},{"speaker":"Ellie Bright","startTime":1587.4,"endTime":1591.33,"body":"us come from backgrounds, where"},{"speaker":"Ellie Bright","startTime":1591.33,"endTime":1595.29,"body":"we work with all kinds of"},{"speaker":"Ellie Bright","startTime":1591.33,"endTime":1595.29,"body":"different candidates, we work"},{"speaker":"Ellie Bright","startTime":1595.29,"endTime":1598.14,"body":"with all kinds of different"},{"speaker":"Ellie Bright","startTime":1595.29,"endTime":1598.14,"body":"hiring managers, and all"},{"speaker":"Ellie Bright","startTime":1598.14,"endTime":1602.55,"body":"different kinds of companies and"},{"speaker":"Ellie Bright","startTime":1598.14,"endTime":1602.55,"body":"teams. And we have seen what"},{"speaker":"Ellie Bright","startTime":1602.55,"endTime":1608.19,"body":"works and what does not work. We"},{"speaker":"Ellie Bright","startTime":1602.55,"endTime":1608.19,"body":"know when our candidates feel"},{"speaker":"Ellie Bright","startTime":1608.19,"endTime":1612.9,"body":"valued, and when they don't, and"},{"speaker":"Ellie Bright","startTime":1608.19,"endTime":1612.9,"body":"we know why. And I think we see"},{"speaker":"Ellie Bright","startTime":1612.9,"endTime":1617.16,"body":"what companies we've hired with,"},{"speaker":"Ellie Bright","startTime":1612.9,"endTime":1617.16,"body":"and then what we're having to"},{"speaker":"Ellie Bright","startTime":1617.16,"endTime":1620.73,"body":"rehire with six months later,"},{"speaker":"Ellie Bright","startTime":1617.16,"endTime":1620.73,"body":"because the candidate did leave,"},{"speaker":"Ellie Bright","startTime":1620.73,"endTime":1623.94,"body":"and there was a retention issue,"},{"speaker":"Ellie Bright","startTime":1620.73,"endTime":1623.94,"body":"or candidates that call us and"},{"speaker":"Ellie Bright","startTime":1623.94,"endTime":1627.9,"body":"are like, we love our job. This"},{"speaker":"Ellie Bright","startTime":1623.94,"endTime":1627.9,"body":"is incredible. Thank you so"},{"speaker":"Ellie Bright","startTime":1627.9,"endTime":1631.77,"body":"much. And I think we have a"},{"speaker":"Ellie Bright","startTime":1627.9,"endTime":1631.77,"body":"unique position as recruiters"},{"speaker":"Ellie Bright","startTime":1631.77,"endTime":1635.31,"body":"and people in talent acquisition"},{"speaker":"Ellie Bright","startTime":1631.77,"endTime":1635.31,"body":"and working with agencies or"},{"speaker":"Ellie Bright","startTime":1635.31,"endTime":1640.32,"body":"different organizations that"},{"speaker":"Ellie Bright","startTime":1635.31,"endTime":1640.32,"body":"we've seen it all, and we again,"},{"speaker":"Ellie Bright","startTime":1640.32,"endTime":1643.77,"body":"have compiled this list based"},{"speaker":"Ellie Bright","startTime":1640.32,"endTime":1643.77,"body":"off of what we hear from our"},{"speaker":"Ellie Bright","startTime":1643.77,"endTime":1647.4,"body":"candidates, our experience. And"},{"speaker":"Ellie Bright","startTime":1643.77,"endTime":1647.4,"body":"I just think that's interesting"},{"speaker":"Ellie Bright","startTime":1647.4,"endTime":1651.66,"body":"to again, kind of develop our"},{"speaker":"Ellie Bright","startTime":1647.4,"endTime":1651.66,"body":"credibility on this topic, like"},{"speaker":"Ellie Bright","startTime":1651.69,"endTime":1656.13,"body":"we have seen firsthand what has"},{"speaker":"Ellie Bright","startTime":1651.69,"endTime":1656.13,"body":"been successful and what has"},{"speaker":"Ellie Bright","startTime":1656.13,"endTime":1656.67,"body":"failed."},{"speaker":"Victoria Wright","startTime":1657.26,"endTime":1660.11,"body":"Yeah, I think"},{"speaker":"Victoria Wright","startTime":1657.26,"endTime":1660.11,"body":"we're the closest to the market,"},{"speaker":"Victoria Wright","startTime":1660.11,"endTime":1662.93,"body":"right? And so what we're"},{"speaker":"Victoria Wright","startTime":1660.11,"endTime":1662.93,"body":"listening to what candidates are"},{"speaker":"Victoria Wright","startTime":1662.93,"endTime":1666.23,"body":"saying to what people want, we"},{"speaker":"Victoria Wright","startTime":1662.93,"endTime":1666.23,"body":"don't just want pizza parties"},{"speaker":"Victoria Wright","startTime":1666.23,"endTime":1670.4,"body":"and like a pat on the back when"},{"speaker":"Victoria Wright","startTime":1666.23,"endTime":1670.4,"body":"we do our job well, we actually"},{"speaker":"Victoria Wright","startTime":1670.4,"endTime":1673.46,"body":"want benefits that speak well to"},{"speaker":"Victoria Wright","startTime":1670.4,"endTime":1673.46,"body":"what we need, whether that be"},{"speaker":"Victoria Wright","startTime":1673.46,"endTime":1678.08,"body":"for family leave, or PTO or"},{"speaker":"Victoria Wright","startTime":1673.46,"endTime":1678.08,"body":"vacation time, we want to be"},{"speaker":"Victoria Wright","startTime":1678.08,"endTime":1681.44,"body":"able to work flexibly, we want"},{"speaker":"Victoria Wright","startTime":1678.08,"endTime":1681.44,"body":"to be able to have that"},{"speaker":"Victoria Wright","startTime":1681.44,"endTime":1683.96,"body":"leadership and growth"},{"speaker":"Victoria Wright","startTime":1681.44,"endTime":1683.96,"body":"opportunity. We want to get paid"},{"speaker":"Victoria Wright","startTime":1683.96,"endTime":1686.87,"body":"well, obviously for what we're"},{"speaker":"Victoria Wright","startTime":1683.96,"endTime":1686.87,"body":"worth, but there's trends that"},{"speaker":"Victoria Wright","startTime":1686.87,"endTime":1689.78,"body":"happen in the market that tell"},{"speaker":"Victoria Wright","startTime":1686.87,"endTime":1689.78,"body":"us what those things are. And I"},{"speaker":"Victoria Wright","startTime":1689.78,"endTime":1693.8,"body":"think too many companies are"},{"speaker":"Victoria Wright","startTime":1689.78,"endTime":1693.8,"body":"like, afraid to listen or think"},{"speaker":"Victoria Wright","startTime":1693.8,"endTime":1697.04,"body":"that they all of a sudden"},{"speaker":"Victoria Wright","startTime":1693.8,"endTime":1697.04,"body":"operate differently or the rules"},{"speaker":"Victoria Wright","startTime":1697.04,"endTime":1702.35,"body":"don't apply. I think our the"},{"speaker":"Victoria Wright","startTime":1697.04,"endTime":1702.35,"body":"value in the HR and the"},{"speaker":"Victoria Wright","startTime":1702.35,"endTime":1706.37,"body":"recruiting teams is you're not"},{"speaker":"Victoria Wright","startTime":1702.35,"endTime":1706.37,"body":"going to get anybody else"},{"speaker":"Victoria Wright","startTime":1706.4,"endTime":1709.46,"body":"telling you that feedback the"},{"speaker":"Victoria Wright","startTime":1706.4,"endTime":1709.46,"body":"way that we do because we're the"},{"speaker":"Victoria Wright","startTime":1709.46,"endTime":1712.52,"body":"ones interacting and getting"},{"speaker":"Victoria Wright","startTime":1709.46,"endTime":1712.52,"body":"that anecdotal evidence and so"},{"speaker":"Victoria Wright","startTime":1712.88,"endTime":1716.48,"body":"it's really important to listen"},{"speaker":"Victoria Wright","startTime":1712.88,"endTime":1716.48,"body":"to that and trust it."},{"speaker":"Ellie Bright","startTime":1718.79,"endTime":1722.33,"body":"Laughing about the"},{"speaker":"Ellie Bright","startTime":1718.79,"endTime":1722.33,"body":"anecdotal evidence and hopefully"},{"speaker":"Ellie Bright","startTime":1722.33,"endTime":1725.93,"body":"I don't get in trouble for"},{"speaker":"Ellie Bright","startTime":1722.33,"endTime":1725.93,"body":"sharing this but my my partner"},{"speaker":"Ellie Bright","startTime":1725.93,"endTime":1729.83,"body":"came home and was like,"},{"speaker":"Ellie Bright","startTime":1725.93,"endTime":1729.83,"body":"apparently it's Employee"},{"speaker":"Ellie Bright","startTime":1729.86,"endTime":1735.05,"body":"Appreciation Month they gave us"},{"speaker":"Ellie Bright","startTime":1729.86,"endTime":1735.05,"body":"a tiny little box with the"},{"speaker":"Ellie Bright","startTime":1735.11,"endTime":1737.96,"body":"ingredients to make like a"},{"speaker":"Ellie Bright","startTime":1735.11,"endTime":1737.96,"body":"single s'more."},{"speaker":"Tara Thurber","startTime":1737.96,"endTime":1737.99,"body":"(laughs)"},{"speaker":"Ellie Bright","startTime":1738.14,"endTime":1740.99,"body":"So there's like"},{"speaker":"Ellie Bright","startTime":1738.14,"endTime":1740.99,"body":"one marshmallow, two graham"},{"speaker":"Ellie Bright","startTime":1740.99,"endTime":1745.07,"body":"crackers and like a blue cheese"},{"speaker":"Ellie Bright","startTime":1740.99,"endTime":1745.07,"body":"bar and he's like, just don't"},{"speaker":"Ellie Bright","startTime":1745.07,"endTime":1746.57,"body":"even bother at that point."},{"speaker":"Tara Thurber","startTime":1746.99,"endTime":1747.02,"body":"(laughs)"},{"speaker":"Ellie Bright","startTime":1747.02,"endTime":1750.17,"body":"Hand me the $5 and"},{"speaker":"Ellie Bright","startTime":1747.02,"endTime":1750.17,"body":"call it a day you know?"},{"speaker":"Victoria Wright","startTime":1750.17,"endTime":1751.1,"body":"He's ready to"},{"speaker":"Victoria Wright","startTime":1750.17,"endTime":1751.1,"body":"retire."},{"speaker":"Ellie Bright","startTime":1751.1,"endTime":1754.52,"body":"it's almost more"},{"speaker":"Ellie Bright","startTime":1751.1,"endTime":1754.52,"body":"insultingto get the ingredients"},{"speaker":"Ellie Bright","startTime":1754.52,"endTime":1757.28,"body":"for a singular smore nothing at"},{"speaker":"Ellie Bright","startTime":1754.52,"endTime":1757.28,"body":"all."},{"speaker":"Victoria Wright","startTime":1757.28,"endTime":1757.4,"body":"Right (laughs)."},{"speaker":"Ellie Bright","startTime":1757.58,"endTime":1760.49,"body":"Oh, you know it's"},{"speaker":"Ellie Bright","startTime":1757.58,"endTime":1760.49,"body":"just funny it's like how do you"},{"speaker":"Ellie Bright","startTime":1760.49,"endTime":1765.47,"body":"appreciate your employees? Is it"},{"speaker":"Ellie Bright","startTime":1760.49,"endTime":1765.47,"body":"a s'more or is it an extra PTO"},{"speaker":"Ellie Bright","startTime":1765.47,"endTime":1769.91,"body":"day or what? Oh god I cracked"},{"speaker":"Ellie Bright","startTime":1765.47,"endTime":1769.91,"body":"up."},{"speaker":"Victoria Wright","startTime":1771.41,"endTime":1773.75,"body":"Yeah, that's"},{"speaker":"Victoria Wright","startTime":1771.41,"endTime":1773.75,"body":"not gonna get him to retirement"},{"speaker":"Victoria Wright","startTime":1773.75,"endTime":1775.67,"body":"level or like a raise making"},{"speaker":"Victoria Wright","startTime":1773.75,"endTime":1775.67,"body":"this s'more."},{"speaker":"Ellie Bright","startTime":1775.67,"endTime":1775.7,"body":"(laughs)"},{"speaker":"Tara Thurber","startTime":1778.28,"endTime":1780.77,"body":"Might actually get"},{"speaker":"Tara Thurber","startTime":1778.28,"endTime":1780.77,"body":"somebody jealous that they don't"},{"speaker":"Tara Thurber","startTime":1780.77,"endTime":1783.95,"body":"have one, I mean (laughs)\u003e"},{"speaker":"Victoria Wright","startTime":1783.95,"endTime":1785.54,"body":"It'll cause"},{"speaker":"Victoria Wright","startTime":1783.95,"endTime":1785.54,"body":"problems at home (laughs)."},{"speaker":"Tara Thurber","startTime":1785.6,"endTime":1786.08,"body":"Yeah (laughs)."},{"speaker":"Ellie Bright","startTime":1788.52,"endTime":1790.8,"body":"And guess who's"},{"speaker":"Ellie Bright","startTime":1788.52,"endTime":1790.8,"body":"had to work from home sitting"},{"speaker":"Ellie Bright","startTime":1790.8,"endTime":1795.63,"body":"looking at that one damn s'more"},{"speaker":"Ellie Bright","startTime":1790.8,"endTime":1795.63,"body":"for a week and a half. Me. I'm"},{"speaker":"Ellie Bright","startTime":1795.63,"endTime":1797.73,"body":"gonna eat his appreciation"},{"speaker":"Ellie Bright","startTime":1795.63,"endTime":1797.73,"body":"s'more."},{"speaker":"Victoria Wright","startTime":1799.14,"endTime":1801.21,"body":"I appreciate"},{"speaker":"Victoria Wright","startTime":1799.14,"endTime":1801.21,"body":"you so much I have ate this"},{"speaker":"Victoria Wright","startTime":1801.45,"endTime":1802.02,"body":"s'more for you."},{"speaker":"Tara Thurber","startTime":1802.2,"endTime":1804.45,"body":"(laughs) Yeah,"},{"speaker":"Tara Thurber","startTime":1802.2,"endTime":1804.45,"body":"right, there it is!"},{"speaker":"Ellie Bright","startTime":1805.86,"endTime":1807.48,"body":"I'll give him the"},{"speaker":"Ellie Bright","startTime":1805.86,"endTime":1807.48,"body":"$5."},{"speaker":"Tara Thurber","startTime":1807.48,"endTime":1813.0,"body":"(laughs) Ladies,"},{"speaker":"Tara Thurber","startTime":1807.48,"endTime":1813.0,"body":"well listen. Awesome and again,"},{"speaker":"Tara Thurber","startTime":1813.0,"endTime":1816.72,"body":"thank you so much for joining us"},{"speaker":"Tara Thurber","startTime":1813.0,"endTime":1816.72,"body":"on this DT chat today. Have a"},{"speaker":"Tara Thurber","startTime":1816.72,"endTime":1817.62,"body":"great day. Okay."},{"speaker":"Ellie Bright","startTime":1818.46,"endTime":1819.3,"body":"Thank you."},{"speaker":"Tara Thurber","startTime":1819.6,"endTime":1820.14,"body":"All right"}]}