{"version":"1.0.0","segments":[{"speaker":"Tara Thurber","startTime":8.67,"endTime":11.16,"body":"Hey everyone,"},{"speaker":"Tara Thurber","startTime":8.67,"endTime":11.16,"body":"welcome back to top five brought"},{"speaker":"Tara Thurber","startTime":11.16,"endTime":14.97,"body":"to you by DefinedTalent a"},{"speaker":"Tara Thurber","startTime":11.16,"endTime":14.97,"body":"DefinedLogic service. We are a"},{"speaker":"Tara Thurber","startTime":14.97,"endTime":18.24,"body":"results driven service working"},{"speaker":"Tara Thurber","startTime":14.97,"endTime":18.24,"body":"with clients to connect them"},{"speaker":"Tara Thurber","startTime":18.24,"endTime":21.87,"body":"with quality talent as well as"},{"speaker":"Tara Thurber","startTime":18.24,"endTime":21.87,"body":"working to make an impact within"},{"speaker":"Tara Thurber","startTime":21.87,"endTime":24.9,"body":"the recruiting industry. We talk"},{"speaker":"Tara Thurber","startTime":21.87,"endTime":24.9,"body":"straight about today's"},{"speaker":"Tara Thurber","startTime":24.9,"endTime":28.35,"body":"professional world with real"},{"speaker":"Tara Thurber","startTime":24.9,"endTime":28.35,"body":"world professionals, experts in"},{"speaker":"Tara Thurber","startTime":28.35,"endTime":31.8,"body":"recruitment, job seekers and"},{"speaker":"Tara Thurber","startTime":28.35,"endTime":31.8,"body":"business owners alike. Have a"},{"speaker":"Tara Thurber","startTime":31.8,"endTime":34.86,"body":"question for us? Send it in and"},{"speaker":"Tara Thurber","startTime":31.8,"endTime":34.86,"body":"you might spur our next"},{"speaker":"Tara Thurber","startTime":34.86,"endTime":39.03,"body":"conversation. I'm Tara Thurber,"},{"speaker":"Tara Thurber","startTime":34.86,"endTime":39.03,"body":"Director of talent innovation,"},{"speaker":"Tara Thurber","startTime":39.03,"endTime":42.99,"body":"and joining me today to discuss"},{"speaker":"Tara Thurber","startTime":39.03,"endTime":42.99,"body":"her top five tips for HR leaders"},{"speaker":"Tara Thurber","startTime":43.2,"endTime":47.4,"body":"is Jane Amory, Chief people"},{"speaker":"Tara Thurber","startTime":43.2,"endTime":47.4,"body":"officer at DefinedLogic. Hey,"},{"speaker":"Tara Thurber","startTime":47.4,"endTime":48.66,"body":"Jane, how are you today?"},{"speaker":"Jane Amory","startTime":49.11,"endTime":50.67,"body":"I'm great, Tara, how"},{"speaker":"Jane Amory","startTime":49.11,"endTime":50.67,"body":"are you?"},{"speaker":"Tara Thurber","startTime":50.91,"endTime":53.73,"body":"I am good. Thank"},{"speaker":"Tara Thurber","startTime":50.91,"endTime":53.73,"body":"you so much for joining us."},{"speaker":"Jane Amory","startTime":54.27,"endTime":55.32,"body":"It's good to be"},{"speaker":"Jane Amory","startTime":54.27,"endTime":55.32,"body":"here."},{"speaker":"Tara Thurber","startTime":55.83,"endTime":59.34,"body":"So I wanted to"},{"speaker":"Tara Thurber","startTime":55.83,"endTime":59.34,"body":"first and foremost, just have"},{"speaker":"Tara Thurber","startTime":59.34,"endTime":62.7,"body":"you tell us a little bit about"},{"speaker":"Tara Thurber","startTime":59.34,"endTime":62.7,"body":"yourself and your role at"},{"speaker":"Tara Thurber","startTime":62.7,"endTime":63.72,"body":"DefinedLogic?"},{"speaker":"Jane Amory","startTime":64.83,"endTime":68.22,"body":"Oh, sure. So I've"},{"speaker":"Jane Amory","startTime":64.83,"endTime":68.22,"body":"been with DefinedLogic about 12"},{"speaker":"Jane Amory","startTime":68.34,"endTime":73.35,"body":"and a half years now it's hard"},{"speaker":"Jane Amory","startTime":68.34,"endTime":73.35,"body":"to believe. I started working as"},{"speaker":"Jane Amory","startTime":73.35,"endTime":77.79,"body":"a business analyst, and then did"},{"speaker":"Jane Amory","startTime":73.35,"endTime":77.79,"body":"some project management, and"},{"speaker":"Jane Amory","startTime":77.79,"endTime":82.11,"body":"then was kind of managing that"},{"speaker":"Jane Amory","startTime":77.79,"endTime":82.11,"body":"kind of work with other folks."},{"speaker":"Jane Amory","startTime":82.56,"endTime":86.46,"body":"And then in recent years have"},{"speaker":"Jane Amory","startTime":82.56,"endTime":86.46,"body":"moved into this role of Chief"},{"speaker":"Jane Amory","startTime":86.46,"endTime":91.68,"body":"people officer, where I have a"},{"speaker":"Jane Amory","startTime":86.46,"endTime":91.68,"body":"mix of management and HR"},{"speaker":"Jane Amory","startTime":91.68,"endTime":95.76,"body":"responsibilities. So from an HR"},{"speaker":"Jane Amory","startTime":91.68,"endTime":95.76,"body":"perspective, workforce"},{"speaker":"Jane Amory","startTime":95.76,"endTime":101.19,"body":"management, so hiring,"},{"speaker":"Jane Amory","startTime":95.76,"endTime":101.19,"body":"onboarding, workforce"},{"speaker":"Jane Amory","startTime":101.19,"endTime":104.82,"body":"utilization, so making sure"},{"speaker":"Jane Amory","startTime":101.19,"endTime":104.82,"body":"everyone has assignments, and is"},{"speaker":"Jane Amory","startTime":105.0,"endTime":109.71,"body":"being productive,training and"},{"speaker":"Jane Amory","startTime":105.0,"endTime":109.71,"body":"career development, performance"},{"speaker":"Jane Amory","startTime":109.71,"endTime":113.85,"body":"review, that kind of stuff. And"},{"speaker":"Jane Amory","startTime":109.71,"endTime":113.85,"body":"then also just some management"},{"speaker":"Jane Amory","startTime":113.85,"endTime":116.7,"body":"responsibilities for our"},{"speaker":"Jane Amory","startTime":113.85,"endTime":116.7,"body":"delivery staff."},{"speaker":"Tara Thurber","startTime":117.21,"endTime":118.02,"body":"Amazing."},{"speaker":"Tara Thurber","startTime":118.3,"endTime":123.01,"body":"And with DefinedLogic, knowing"},{"speaker":"Tara Thurber","startTime":118.3,"endTime":123.01,"body":"DefinedLogic as well, mostly"},{"speaker":"Tara Thurber","startTime":123.01,"endTime":128.26,"body":"being an on site company, over"},{"speaker":"Tara Thurber","startTime":123.01,"endTime":128.26,"body":"the course of this past year,"},{"speaker":"Tara Thurber","startTime":129.25,"endTime":133.48,"body":"during COVID, and now, you know,"},{"speaker":"Tara Thurber","startTime":129.25,"endTime":133.48,"body":"post COVID, and the times that"},{"speaker":"Tara Thurber","startTime":133.48,"endTime":138.4,"body":"we're in, what's what's happened"},{"speaker":"Tara Thurber","startTime":133.48,"endTime":138.4,"body":"at DefinedLogic, have you had to"},{"speaker":"Tara Thurber","startTime":138.4,"endTime":144.67,"body":"transition from being in an"},{"speaker":"Tara Thurber","startTime":138.4,"endTime":144.67,"body":"office to being remote? And how"},{"speaker":"Tara Thurber","startTime":144.67,"endTime":149.44,"body":"has that impacted virtual hiring"},{"speaker":"Tara Thurber","startTime":144.67,"endTime":149.44,"body":"and onboarding for you?"},{"speaker":"Jane Amory","startTime":150.47,"endTime":153.56,"body":"So I think, you"},{"speaker":"Jane Amory","startTime":150.47,"endTime":153.56,"body":"know, in general, I mean,"},{"speaker":"Jane Amory","startTime":153.56,"endTime":157.01,"body":"obviously, there's been a big"},{"speaker":"Jane Amory","startTime":153.56,"endTime":157.01,"body":"transition for all of us. I"},{"speaker":"Jane Amory","startTime":157.01,"endTime":159.92,"body":"think something that's really"},{"speaker":"Jane Amory","startTime":157.01,"endTime":159.92,"body":"helped us with the transition"},{"speaker":"Jane Amory","startTime":160.46,"endTime":162.65,"body":"from an interviewing and"},{"speaker":"Jane Amory","startTime":160.46,"endTime":162.65,"body":"onboarding, but really just"},{"speaker":"Jane Amory","startTime":163.04,"endTime":168.53,"body":"across the board operationally,"},{"speaker":"Jane Amory","startTime":163.04,"endTime":168.53,"body":"was simply the acceptance of our"},{"speaker":"Jane Amory","startTime":168.53,"endTime":170.39,"body":"new reality."},{"speaker":"Tara Thurber","startTime":170.54,"endTime":170.96,"body":"Right."},{"speaker":"Jane Amory","startTime":171.35,"endTime":174.35,"body":"As you mentioned,"},{"speaker":"Jane Amory","startTime":171.35,"endTime":174.35,"body":"pre COVID, we were largely an on"},{"speaker":"Jane Amory","startTime":174.35,"endTime":179.24,"body":"site in person operation. We"},{"speaker":"Jane Amory","startTime":174.35,"endTime":179.24,"body":"always prided ourselves on a"},{"speaker":"Jane Amory","startTime":179.24,"endTime":183.29,"body":"highly collaborative culture,"},{"speaker":"Jane Amory","startTime":179.24,"endTime":183.29,"body":"and our ability to build"},{"speaker":"Jane Amory","startTime":183.77,"endTime":187.73,"body":"meaningful business"},{"speaker":"Jane Amory","startTime":183.77,"endTime":187.73,"body":"relationships with our clients"},{"speaker":"Jane Amory","startTime":187.79,"endTime":192.23,"body":"and build trust there. And a lot"},{"speaker":"Jane Amory","startTime":187.79,"endTime":192.23,"body":"of that, at least we felt was"},{"speaker":"Jane Amory","startTime":192.23,"endTime":199.19,"body":"dependent on in person"},{"speaker":"Jane Amory","startTime":192.23,"endTime":199.19,"body":"communication. So soon after we"},{"speaker":"Jane Amory","startTime":199.43,"endTime":202.88,"body":"shut the office, it became clear"},{"speaker":"Jane Amory","startTime":199.43,"endTime":202.88,"body":"and so we closed the office"},{"speaker":"Jane Amory","startTime":202.88,"endTime":206.24,"body":"around mid March of last year,"},{"speaker":"Jane Amory","startTime":202.88,"endTime":206.24,"body":"it's almost a year, it's hard to"},{"speaker":"Jane Amory","startTime":206.24,"endTime":212.51,"body":"believe. We, it became clear"},{"speaker":"Jane Amory","startTime":206.24,"endTime":212.51,"body":"that we were going to be remote"},{"speaker":"Jane Amory","startTime":212.54,"endTime":213.62,"body":"for some time."},{"speaker":"Tara Thurber","startTime":213.68,"endTime":214.22,"body":"Right."},{"speaker":"Jane Amory","startTime":214.34,"endTime":217.64,"body":"And maybe it wasn't"},{"speaker":"Jane Amory","startTime":214.34,"endTime":217.64,"body":"what we wanted it to be. But"},{"speaker":"Jane Amory","startTime":217.64,"endTime":221.6,"body":"that's what we've been handed."},{"speaker":"Jane Amory","startTime":217.64,"endTime":221.6,"body":"So we had to accept that that"},{"speaker":"Jane Amory","startTime":221.6,"endTime":224.33,"body":"was our new reality and start"},{"speaker":"Jane Amory","startTime":221.6,"endTime":224.33,"body":"thinking about, okay, how do we"},{"speaker":"Jane Amory","startTime":224.33,"endTime":229.91,"body":"do our best work? In this new"},{"speaker":"Jane Amory","startTime":224.33,"endTime":229.91,"body":"situation? We didn't spend a lot"},{"speaker":"Jane Amory","startTime":229.91,"endTime":233.24,"body":"of time and energy thinking"},{"speaker":"Jane Amory","startTime":229.91,"endTime":233.24,"body":"about well, how do we make it"},{"speaker":"Jane Amory","startTime":233.24,"endTime":237.89,"body":"the way it was. And instead, we"},{"speaker":"Jane Amory","startTime":233.24,"endTime":237.89,"body":"refocused and said, Okay, how do"},{"speaker":"Jane Amory","startTime":237.89,"endTime":241.73,"body":"we show up for this just as it"},{"speaker":"Jane Amory","startTime":237.89,"endTime":241.73,"body":"is and and deliver for our"},{"speaker":"Jane Amory","startTime":241.73,"endTime":247.01,"body":"clients and for our employees."},{"speaker":"Jane Amory","startTime":241.73,"endTime":247.01,"body":"And I think that ability to just"},{"speaker":"Jane Amory","startTime":247.01,"endTime":251.75,"body":"accept the circumstances as they"},{"speaker":"Jane Amory","startTime":247.01,"endTime":251.75,"body":"are as as unpleasant as some of"},{"speaker":"Jane Amory","startTime":251.75,"endTime":256.07,"body":"it is, has really helped us to"},{"speaker":"Jane Amory","startTime":251.75,"endTime":256.07,"body":"be successful in our in our"},{"speaker":"Jane Amory","startTime":256.07,"endTime":260.81,"body":"transition, as I said, with"},{"speaker":"Jane Amory","startTime":256.07,"endTime":260.81,"body":"interviewing with onboarding,"},{"speaker":"Jane Amory","startTime":260.81,"endTime":262.19,"body":"and really just across the"},{"speaker":"Jane Amory","startTime":260.81,"endTime":262.19,"body":"board."},{"speaker":"Tara Thurber","startTime":263.25,"endTime":265.83,"body":"That's awesome. I"},{"speaker":"Tara Thurber","startTime":263.25,"endTime":265.83,"body":"think accepting is is a very"},{"speaker":"Tara Thurber","startTime":265.83,"endTime":270.21,"body":"big, very big term and a very"},{"speaker":"Tara Thurber","startTime":265.83,"endTime":270.21,"body":"big reality that a lot of us had"},{"speaker":"Tara Thurber","startTime":270.21,"endTime":275.22,"body":"to face over this past year. Was"},{"speaker":"Tara Thurber","startTime":270.21,"endTime":275.22,"body":"there anything in regards to the"},{"speaker":"Tara Thurber","startTime":275.22,"endTime":278.7,"body":"virtual hiring and onboarding"},{"speaker":"Tara Thurber","startTime":275.22,"endTime":278.7,"body":"that you've had to transition to"},{"speaker":"Tara Thurber","startTime":278.7,"endTime":282.12,"body":"doing remotely? Is there"},{"speaker":"Tara Thurber","startTime":278.7,"endTime":282.12,"body":"anything you'd change? Are there"},{"speaker":"Tara Thurber","startTime":282.12,"endTime":285.39,"body":"any lessons you really learned"},{"speaker":"Tara Thurber","startTime":282.12,"endTime":285.39,"body":"over this past year that you'd"},{"speaker":"Tara Thurber","startTime":285.39,"endTime":286.2,"body":"like to share?"},{"speaker":"Jane Amory","startTime":287.32,"endTime":290.59,"body":"Sure, um"},{"speaker":"Jane Amory","startTime":287.32,"endTime":290.59,"body":"interviewing the change to our"},{"speaker":"Jane Amory","startTime":290.59,"endTime":294.73,"body":"interview process was pretty"},{"speaker":"Jane Amory","startTime":290.59,"endTime":294.73,"body":"straightforward. We, you know,"},{"speaker":"Jane Amory","startTime":294.73,"endTime":297.82,"body":"had always done in person"},{"speaker":"Jane Amory","startTime":294.73,"endTime":297.82,"body":"interviews so we had to"},{"speaker":"Jane Amory","startTime":297.82,"endTime":303.55,"body":"transition to using camera on On"},{"speaker":"Jane Amory","startTime":297.82,"endTime":303.55,"body":"zoom interviews, and since our"},{"speaker":"Jane Amory","startTime":303.55,"endTime":306.97,"body":"employees are now living in a"},{"speaker":"Jane Amory","startTime":303.55,"endTime":306.97,"body":"virtual world and are going to"},{"speaker":"Jane Amory","startTime":306.97,"endTime":310.63,"body":"be interacting virtually, with"},{"speaker":"Jane Amory","startTime":306.97,"endTime":310.63,"body":"our clients, the zoom interview"},{"speaker":"Jane Amory","startTime":310.63,"endTime":315.04,"body":"really is a good predictor of"},{"speaker":"Jane Amory","startTime":310.63,"endTime":315.04,"body":"how our candidates will perform"},{"speaker":"Jane Amory","startTime":315.37,"endTime":319.66,"body":"in remote meetings with clients."},{"speaker":"Jane Amory","startTime":315.37,"endTime":319.66,"body":"How do they present themselves?"},{"speaker":"Jane Amory","startTime":319.66,"endTime":323.26,"body":"Are they comfortable in zoom?"},{"speaker":"Jane Amory","startTime":319.66,"endTime":323.26,"body":"You know, how do they show up"},{"speaker":"Jane Amory","startTime":323.26,"endTime":327.85,"body":"for it? And how do they deal"},{"speaker":"Jane Amory","startTime":323.26,"endTime":327.85,"body":"with inevitable technical issues"},{"speaker":"Jane Amory","startTime":327.85,"endTime":331.6,"body":"that come up that we all deal"},{"speaker":"Jane Amory","startTime":327.85,"endTime":331.6,"body":"with. So you know, you can see"},{"speaker":"Jane Amory","startTime":331.6,"endTime":334.51,"body":"all of that in the zoom"},{"speaker":"Jane Amory","startTime":331.6,"endTime":334.51,"body":"interview and get a good feel"},{"speaker":"Jane Amory","startTime":334.51,"endTime":338.59,"body":"for how they're going to perform"},{"speaker":"Jane Amory","startTime":334.51,"endTime":338.59,"body":"in a remote environment. So that"},{"speaker":"Jane Amory","startTime":338.59,"endTime":341.02,"body":"part's been fairly"},{"speaker":"Jane Amory","startTime":338.59,"endTime":341.02,"body":"straightforward. And we were"},{"speaker":"Jane Amory","startTime":341.02,"endTime":345.1,"body":"able to transition fairly"},{"speaker":"Jane Amory","startTime":341.02,"endTime":345.1,"body":"easily. onboarding. I mean,"},{"speaker":"Jane Amory","startTime":345.1,"endTime":348.49,"body":"we've done well there too, I"},{"speaker":"Jane Amory","startTime":345.1,"endTime":348.49,"body":"think, but has required a little"},{"speaker":"Jane Amory","startTime":348.49,"endTime":350.2,"body":"more thought and attention."},{"speaker":"Tara Thurber","startTime":350.32,"endTime":350.68,"body":"Yeah."},{"speaker":"Jane Amory","startTime":351.46,"endTime":354.4,"body":"We've always, you"},{"speaker":"Jane Amory","startTime":351.46,"endTime":354.4,"body":"know, I think it's really"},{"speaker":"Jane Amory","startTime":354.4,"endTime":359.05,"body":"important, even pre virtual"},{"speaker":"Jane Amory","startTime":354.4,"endTime":359.05,"body":"environment, to really prepare"},{"speaker":"Jane Amory","startTime":359.05,"endTime":362.95,"body":"for a new hire when they're"},{"speaker":"Jane Amory","startTime":359.05,"endTime":362.95,"body":"starting. You know, in past"},{"speaker":"Jane Amory","startTime":362.95,"endTime":365.95,"body":"lives, I've been at companies"},{"speaker":"Jane Amory","startTime":362.95,"endTime":365.95,"body":"where a new person arrives, and"},{"speaker":"Jane Amory","startTime":365.95,"endTime":370.18,"body":"everyone almost seems surprised"},{"speaker":"Jane Amory","startTime":365.95,"endTime":370.18,"body":"that they're there. So I"},{"speaker":"Jane Amory","startTime":370.18,"endTime":372.97,"body":"definitely don't want that"},{"speaker":"Jane Amory","startTime":370.18,"endTime":372.97,"body":"feeling. So we put a lot of"},{"speaker":"Jane Amory","startTime":372.97,"endTime":378.07,"body":"thought into bringing people"},{"speaker":"Jane Amory","startTime":372.97,"endTime":378.07,"body":"into DefinedLogic, they get a"},{"speaker":"Jane Amory","startTime":378.07,"endTime":381.85,"body":"new hire mentor, who's their"},{"speaker":"Jane Amory","startTime":378.07,"endTime":381.85,"body":"primary point of contact for the"},{"speaker":"Jane Amory","startTime":382.12,"endTime":385.99,"body":"first few weeks. And then they"},{"speaker":"Jane Amory","startTime":382.12,"endTime":385.99,"body":"usually also have a competency"},{"speaker":"Jane Amory","startTime":385.99,"endTime":388.6,"body":"lead, which in our organization"},{"speaker":"Jane Amory","startTime":385.99,"endTime":388.6,"body":"is someone who's a subject"},{"speaker":"Jane Amory","startTime":388.6,"endTime":392.71,"body":"matter expert, and leads that"},{"speaker":"Jane Amory","startTime":388.6,"endTime":392.71,"body":"area. So we all get together"},{"speaker":"Jane Amory","startTime":392.71,"endTime":397.33,"body":"before the person starts and"},{"speaker":"Jane Amory","startTime":392.71,"endTime":397.33,"body":"kind of plan and then make sure"},{"speaker":"Jane Amory","startTime":397.33,"endTime":401.95,"body":"that we have a good road for"},{"speaker":"Jane Amory","startTime":397.33,"endTime":401.95,"body":"their success those first few"},{"speaker":"Jane Amory","startTime":401.95,"endTime":406.51,"body":"weeks, one of the things that's"},{"speaker":"Jane Amory","startTime":401.95,"endTime":406.51,"body":"been a little required a little"},{"speaker":"Jane Amory","startTime":406.51,"endTime":411.49,"body":"more effort and thinking is"},{"speaker":"Jane Amory","startTime":406.51,"endTime":411.49,"body":"hardware. So laptops, right. And"},{"speaker":"Jane Amory","startTime":411.49,"endTime":414.94,"body":"I'm sure this is true for lots"},{"speaker":"Jane Amory","startTime":411.49,"endTime":414.94,"body":"of people. In the past, a new"},{"speaker":"Jane Amory","startTime":414.94,"endTime":418.75,"body":"person starts, they come in"},{"speaker":"Jane Amory","startTime":414.94,"endTime":418.75,"body":"their new hire, mentor meets"},{"speaker":"Jane Amory","startTime":418.75,"endTime":421.33,"body":"them and walks around the"},{"speaker":"Jane Amory","startTime":418.75,"endTime":421.33,"body":"office, they get to their desk,"},{"speaker":"Jane Amory","startTime":421.33,"endTime":425.86,"body":"and there's the laptop and it's"},{"speaker":"Jane Amory","startTime":421.33,"endTime":425.86,"body":"all ready to go. Today, we have"},{"speaker":"Jane Amory","startTime":425.86,"endTime":429.61,"body":"to ship the laptop to the"},{"speaker":"Jane Amory","startTime":425.86,"endTime":429.61,"body":"employee. And then either it's"},{"speaker":"Jane Amory","startTime":429.61,"endTime":432.22,"body":"been configured by our help desk"},{"speaker":"Jane Amory","startTime":429.61,"endTime":432.22,"body":"ahead of time, depending on how"},{"speaker":"Jane Amory","startTime":432.22,"endTime":435.55,"body":"much time we had to prepare, or"},{"speaker":"Jane Amory","startTime":432.22,"endTime":435.55,"body":"that has to happen with the"},{"speaker":"Jane Amory","startTime":435.55,"endTime":439.51,"body":"employee and the help desk.And"},{"speaker":"Jane Amory","startTime":435.55,"endTime":439.51,"body":"you know,it's been going pretty"},{"speaker":"Jane Amory","startTime":439.51,"endTime":441.7,"body":"smoothly. But it definitely"},{"speaker":"Jane Amory","startTime":439.51,"endTime":441.7,"body":"requires a little more"},{"speaker":"Jane Amory","startTime":441.7,"endTime":444.34,"body":"coordination, because I want"},{"speaker":"Jane Amory","startTime":441.7,"endTime":444.34,"body":"that person to have everything"},{"speaker":"Jane Amory","startTime":444.34,"endTime":447.46,"body":"they need their first day, so"},{"speaker":"Jane Amory","startTime":444.34,"endTime":447.46,"body":"they're ready to go. So we've"},{"speaker":"Jane Amory","startTime":447.61,"endTime":451.84,"body":"definitely hired a few people in"},{"speaker":"Jane Amory","startTime":447.61,"endTime":451.84,"body":"this environment. And so far, so"},{"speaker":"Jane Amory","startTime":451.84,"endTime":454.15,"body":"good. Everybody had a laptop"},{"speaker":"Jane Amory","startTime":451.84,"endTime":454.15,"body":"their first day and was able to"},{"speaker":"Jane Amory","startTime":454.57,"endTime":457.33,"body":"a couple of close calls but we"},{"speaker":"Jane Amory","startTime":454.57,"endTime":457.33,"body":"got it done."},{"speaker":"Tara Thurber","startTime":458.1,"endTime":460.02,"body":"That's really"},{"speaker":"Tara Thurber","startTime":458.1,"endTime":460.02,"body":"fantastic. And I love the fact"},{"speaker":"Tara Thurber","startTime":460.02,"endTime":463.59,"body":"that you're really opening the"},{"speaker":"Tara Thurber","startTime":460.02,"endTime":463.59,"body":"doors to communication and the"},{"speaker":"Tara Thurber","startTime":463.59,"endTime":467.52,"body":"emotion behind having somebody"},{"speaker":"Tara Thurber","startTime":463.59,"endTime":467.52,"body":"start just to make them feel"},{"speaker":"Tara Thurber","startTime":467.52,"endTime":471.51,"body":"welcome, right out of the gate,"},{"speaker":"Tara Thurber","startTime":467.52,"endTime":471.51,"body":"and even prior to their actual"},{"speaker":"Tara Thurber","startTime":471.51,"endTime":475.89,"body":"date of hire. You know, it's the"},{"speaker":"Tara Thurber","startTime":471.51,"endTime":475.89,"body":"wellness of the individual"},{"speaker":"Tara Thurber","startTime":475.89,"endTime":480.6,"body":"starting, that's where it"},{"speaker":"Tara Thurber","startTime":475.89,"endTime":480.6,"body":"launches, right. So to have a"},{"speaker":"Tara Thurber","startTime":480.63,"endTime":483.63,"body":"positive onboarding experience"},{"speaker":"Tara Thurber","startTime":480.63,"endTime":483.63,"body":"is really huge for new"},{"speaker":"Tara Thurber","startTime":483.63,"endTime":484.53,"body":"employees."},{"speaker":"Jane Amory","startTime":484.99,"endTime":488.8,"body":"Yeah, we, um, so I"},{"speaker":"Jane Amory","startTime":484.99,"endTime":488.8,"body":"try to make an effort, once they"},{"speaker":"Jane Amory","startTime":488.8,"endTime":492.28,"body":"get the person is hired, they"},{"speaker":"Jane Amory","startTime":488.8,"endTime":492.28,"body":"usually we it's usually about"},{"speaker":"Jane Amory","startTime":492.28,"endTime":495.28,"body":"two weeks before they start"},{"speaker":"Jane Amory","startTime":492.28,"endTime":495.28,"body":"sometimes more, sometimes less."},{"speaker":"Jane Amory","startTime":495.88,"endTime":498.82,"body":"But during that time to make"},{"speaker":"Jane Amory","startTime":495.88,"endTime":498.82,"body":"sure that we're there's frequent"},{"speaker":"Jane Amory","startTime":498.82,"endTime":501.67,"body":"communication between"},{"speaker":"Jane Amory","startTime":498.82,"endTime":501.67,"body":"DefinedLogic and the employee."},{"speaker":"Jane Amory","startTime":501.67,"endTime":506.59,"body":"So we use our HR system to"},{"speaker":"Jane Amory","startTime":501.67,"endTime":506.59,"body":"generate a digital new hire"},{"speaker":"Jane Amory","startTime":506.59,"endTime":510.1,"body":"packet. So that's one"},{"speaker":"Jane Amory","startTime":506.59,"endTime":510.1,"body":"interaction and the employee can"},{"speaker":"Jane Amory","startTime":510.1,"endTime":513.73,"body":"fill out forms that they'll need"},{"speaker":"Jane Amory","startTime":510.1,"endTime":513.73,"body":"to start. But also, I'll just"},{"speaker":"Jane Amory","startTime":513.76,"endTime":518.62,"body":"email them during those two"},{"speaker":"Jane Amory","startTime":513.76,"endTime":518.62,"body":"weeks, every couple of days to"},{"speaker":"Jane Amory","startTime":518.62,"endTime":521.74,"body":"progressively you know, disclose"},{"speaker":"Jane Amory","startTime":518.62,"endTime":521.74,"body":"information about what to"},{"speaker":"Jane Amory","startTime":521.74,"endTime":524.95,"body":"expect, but also just to, you"},{"speaker":"Jane Amory","startTime":521.74,"endTime":524.95,"body":"know, start forming a"},{"speaker":"Jane Amory","startTime":524.95,"endTime":528.82,"body":"relationship so that when they"},{"speaker":"Jane Amory","startTime":524.95,"endTime":528.82,"body":"arrive on their first day,"},{"speaker":"Jane Amory","startTime":528.82,"endTime":533.2,"body":"virtually, virtually arrive,"},{"speaker":"Jane Amory","startTime":528.82,"endTime":533.2,"body":"they feel already part of"},{"speaker":"Jane Amory","startTime":533.2,"endTime":537.43,"body":"things. And you know, the two"},{"speaker":"Jane Amory","startTime":533.2,"endTime":537.43,"body":"days before they start, I really"},{"speaker":"Jane Amory","startTime":537.43,"endTime":539.92,"body":"give them a like, here's what to"},{"speaker":"Jane Amory","startTime":537.43,"endTime":539.92,"body":"expect your first day, you're"},{"speaker":"Jane Amory","startTime":539.92,"endTime":542.5,"body":"going to meet with these people."},{"speaker":"Jane Amory","startTime":539.92,"endTime":542.5,"body":"And here's the team that's in"},{"speaker":"Jane Amory","startTime":542.5,"endTime":545.71,"body":"place to help you feel, you"},{"speaker":"Jane Amory","startTime":542.5,"endTime":545.71,"body":"know, to help you be successful"},{"speaker":"Jane Amory","startTime":545.71,"endTime":548.35,"body":"at DefinedLogic. And we've"},{"speaker":"Jane Amory","startTime":545.71,"endTime":548.35,"body":"gotten pretty good feedback on"},{"speaker":"Jane Amory","startTime":548.35,"endTime":551.23,"body":"it so far. So I think, you know,"},{"speaker":"Jane Amory","startTime":548.35,"endTime":551.23,"body":"establishing that connection"},{"speaker":"Jane Amory","startTime":551.23,"endTime":554.23,"body":"before they even arrive is"},{"speaker":"Jane Amory","startTime":551.23,"endTime":554.23,"body":"really important because there's"},{"speaker":"Jane Amory","startTime":554.23,"endTime":557.47,"body":"a lot of anxiety when you start"},{"speaker":"Jane Amory","startTime":554.23,"endTime":557.47,"body":"a new job and especially in a"},{"speaker":"Jane Amory","startTime":557.47,"endTime":562.21,"body":"virtual environment. Even you"},{"speaker":"Jane Amory","startTime":557.47,"endTime":562.21,"body":"know even more so. So we think"},{"speaker":"Jane Amory","startTime":562.21,"endTime":564.46,"body":"it's worth it's, you know, it"},{"speaker":"Jane Amory","startTime":562.21,"endTime":564.46,"body":"takes a little effort and more"},{"speaker":"Jane Amory","startTime":564.46,"endTime":565.69,"body":"time, but I think it's worth it."},{"speaker":"Tara Thurber","startTime":566.43,"endTime":568.08,"body":"Well, and it's"},{"speaker":"Tara Thurber","startTime":566.43,"endTime":568.08,"body":"true, too. You know, when you"},{"speaker":"Tara Thurber","startTime":568.08,"endTime":571.71,"body":"first start a new job or you"},{"speaker":"Tara Thurber","startTime":568.08,"endTime":571.71,"body":"show up, you get to you can walk"},{"speaker":"Tara Thurber","startTime":571.71,"endTime":574.77,"body":"around the office or you can go"},{"speaker":"Tara Thurber","startTime":571.71,"endTime":574.77,"body":"to work and get a coffee and"},{"speaker":"Tara Thurber","startTime":574.77,"endTime":577.26,"body":"there's always that"},{"speaker":"Tara Thurber","startTime":574.77,"endTime":577.26,"body":"intermingling that's bound to"},{"speaker":"Tara Thurber","startTime":577.26,"endTime":581.01,"body":"happen. So being able to connect"},{"speaker":"Tara Thurber","startTime":577.26,"endTime":581.01,"body":"with candidates right out of the"},{"speaker":"Tara Thurber","startTime":581.01,"endTime":584.46,"body":"gate before they start and then"},{"speaker":"Tara Thurber","startTime":581.01,"endTime":584.46,"body":"I mean having the lay of the"},{"speaker":"Tara Thurber","startTime":584.46,"endTime":588.12,"body":"land for them. Having that"},{"speaker":"Tara Thurber","startTime":584.46,"endTime":588.12,"body":"mentor is huge because, you"},{"speaker":"Tara Thurber","startTime":588.12,"endTime":591.66,"body":"know, being at home I'm sure"},{"speaker":"Tara Thurber","startTime":588.12,"endTime":591.66,"body":"candidates and employees can"},{"speaker":"Tara Thurber","startTime":591.66,"endTime":595.02,"body":"feel a sense of isolation. So it"},{"speaker":"Tara Thurber","startTime":591.66,"endTime":595.02,"body":"just opens up the doors right"},{"speaker":"Tara Thurber","startTime":595.02,"endTime":598.08,"body":"out of the gate for partnerships"},{"speaker":"Tara Thurber","startTime":595.02,"endTime":598.08,"body":"and relationship building and"},{"speaker":"Tara Thurber","startTime":598.08,"endTime":598.95,"body":"communication."},{"speaker":"Jane Amory","startTime":599.38,"endTime":601.66,"body":"Absolutely."},{"speaker":"Jane Amory","startTime":599.38,"endTime":601.66,"body":"Absolutely, we had someone start"},{"speaker":"Jane Amory","startTime":601.66,"endTime":605.95,"body":"Monday Actually, yeah, he"},{"speaker":"Jane Amory","startTime":601.66,"endTime":605.95,"body":"mentioned that he appreciated he"},{"speaker":"Jane Amory","startTime":605.95,"endTime":609.25,"body":"said he, he was a little worried"},{"speaker":"Jane Amory","startTime":605.95,"endTime":609.25,"body":"about what it would be like to"},{"speaker":"Jane Amory","startTime":609.25,"endTime":611.53,"body":"start a new job in this"},{"speaker":"Jane Amory","startTime":609.25,"endTime":611.53,"body":"environment, would he be just"},{"speaker":"Jane Amory","startTime":611.53,"endTime":615.61,"body":"sitting there waiting for"},{"speaker":"Jane Amory","startTime":611.53,"endTime":615.61,"body":"someone to do and I was like, Oh"},{"speaker":"Jane Amory","startTime":615.76,"endTime":621.16,"body":"no, we got you covered, you're"},{"speaker":"Jane Amory","startTime":615.76,"endTime":621.16,"body":"going to be very busy today. You"},{"speaker":"Jane Amory","startTime":621.16,"endTime":624.49,"body":"know, I think I think it's, I"},{"speaker":"Jane Amory","startTime":621.16,"endTime":624.49,"body":"would feel the same way. So I'm"},{"speaker":"Jane Amory","startTime":624.49,"endTime":626.95,"body":"glad we're able to, you know,"},{"speaker":"Jane Amory","startTime":624.49,"endTime":626.95,"body":"make people feel more"},{"speaker":"Jane Amory","startTime":626.95,"endTime":628.12,"body":"comfortable when they start."},{"speaker":"Tara Thurber","startTime":628.36,"endTime":633.49,"body":"Amazing. Now as a"},{"speaker":"Tara Thurber","startTime":628.36,"endTime":633.49,"body":"fully virtual company, and as"},{"speaker":"Tara Thurber","startTime":633.52,"endTime":637.96,"body":"you know, it your role wholly"},{"speaker":"Tara Thurber","startTime":633.52,"endTime":637.96,"body":"being, you know, tapped in and"},{"speaker":"Tara Thurber","startTime":637.96,"endTime":640.75,"body":"having your finger on"},{"speaker":"Tara Thurber","startTime":637.96,"endTime":640.75,"body":"everybody's pulse now that we're"},{"speaker":"Tara Thurber","startTime":640.75,"endTime":645.25,"body":"virtual as well. What sort of"},{"speaker":"Tara Thurber","startTime":640.75,"endTime":645.25,"body":"wellness initiatives have you"},{"speaker":"Tara Thurber","startTime":645.49,"endTime":649.99,"body":"implemented to kind of manage"},{"speaker":"Tara Thurber","startTime":645.49,"endTime":649.99,"body":"work life balance for employees,"},{"speaker":"Jane Amory","startTime":649.0,"endTime":655.6,"body":"I would say the"},{"speaker":"Jane Amory","startTime":649.0,"endTime":655.6,"body":"biggest thing we've done is"},{"speaker":"Jane Amory","startTime":655.6,"endTime":656.77,"body":"simply to  listen."},{"speaker":"Tara Thurber","startTime":657.01,"endTime":657.49,"body":"Yeah."},{"speaker":"Jane Amory","startTime":657.61,"endTime":662.68,"body":"is to listen to what"},{"speaker":"Jane Amory","startTime":657.61,"endTime":662.68,"body":"our employees are saying, and"},{"speaker":"Jane Amory","startTime":662.68,"endTime":669.25,"body":"then try to adapt and respond to"},{"speaker":"Jane Amory","startTime":662.68,"endTime":669.25,"body":"that. So um, you know, soon"},{"speaker":"Jane Amory","startTime":669.25,"endTime":673.39,"body":"after we closed the office, we"},{"speaker":"Jane Amory","startTime":669.25,"endTime":673.39,"body":"sent out a survey, I want to say"},{"speaker":"Jane Amory","startTime":673.39,"endTime":677.71,"body":"it was towards the end of April,"},{"speaker":"Jane Amory","startTime":673.39,"endTime":677.71,"body":"and to just ask people, how they"},{"speaker":"Jane Amory","startTime":677.71,"endTime":681.22,"body":"were doing, you know, how are"},{"speaker":"Jane Amory","startTime":677.71,"endTime":681.22,"body":"you feeling, what's happening?"},{"speaker":"Jane Amory","startTime":681.43,"endTime":685.12,"body":"How's it being home? And then at"},{"speaker":"Jane Amory","startTime":681.43,"endTime":685.12,"body":"that time, we were even asking,"},{"speaker":"Jane Amory","startTime":685.12,"endTime":688.72,"body":"you know, what would you need to"},{"speaker":"Jane Amory","startTime":685.12,"endTime":688.72,"body":"feel safe to come back to the"},{"speaker":"Jane Amory","startTime":688.72,"endTime":691.57,"body":"office, because we weren't sure"},{"speaker":"Jane Amory","startTime":688.72,"endTime":691.57,"body":"what that was gonna look like."},{"speaker":"Jane Amory","startTime":692.23,"endTime":696.34,"body":"We didn't realize we would be"},{"speaker":"Jane Amory","startTime":692.23,"endTime":696.34,"body":"remote for so long. And since"},{"speaker":"Jane Amory","startTime":696.34,"endTime":701.11,"body":"then, we've we've issued"},{"speaker":"Jane Amory","startTime":696.34,"endTime":701.11,"body":"multiple surveys so that we can"},{"speaker":"Jane Amory","startTime":701.11,"endTime":705.49,"body":"stay current and aware of how"},{"speaker":"Jane Amory","startTime":701.11,"endTime":705.49,"body":"everyone's feeling because it's,"},{"speaker":"Jane Amory","startTime":705.52,"endTime":712.3,"body":"it changes over time. Not"},{"speaker":"Jane Amory","startTime":705.52,"endTime":712.3,"body":"surprisingly, one of the biggest"},{"speaker":"Jane Amory","startTime":712.3,"endTime":717.79,"body":"things we learned was that the"},{"speaker":"Jane Amory","startTime":712.3,"endTime":717.79,"body":"biggest challenge that people"},{"speaker":"Jane Amory","startTime":717.79,"endTime":722.71,"body":"are facing in this new"},{"speaker":"Jane Amory","startTime":717.79,"endTime":722.71,"body":"environment, is the balancing of"},{"speaker":"Jane Amory","startTime":722.71,"endTime":730.57,"body":"work with home responsibilities"},{"speaker":"Jane Amory","startTime":722.71,"endTime":730.57,"body":"and new home responsibility. But"},{"speaker":"Jane Amory","startTime":730.6,"endTime":734.38,"body":"you know, many of our employees"},{"speaker":"Jane Amory","startTime":730.6,"endTime":734.38,"body":"have kids at home, who are like,"},{"speaker":"Jane Amory","startTime":734.38,"endTime":739.18,"body":"babies, infants, and need a lot"},{"speaker":"Jane Amory","startTime":734.38,"endTime":739.18,"body":"of care and attention. We also"},{"speaker":"Jane Amory","startTime":739.18,"endTime":744.04,"body":"have parents with school aged"},{"speaker":"Jane Amory","startTime":739.18,"endTime":744.04,"body":"kids who need different but the"},{"speaker":"Jane Amory","startTime":744.04,"endTime":747.49,"body":"same amount of care and"},{"speaker":"Jane Amory","startTime":744.04,"endTime":747.49,"body":"attention. And we have some"},{"speaker":"Jane Amory","startTime":747.52,"endTime":749.98,"body":"people with adults at home that"},{"speaker":"Jane Amory","startTime":747.52,"endTime":749.98,"body":"need a lot of care and"},{"speaker":"Jane Amory","startTime":749.98,"endTime":755.56,"body":"attention. So it's a lot, it's a"},{"speaker":"Jane Amory","startTime":749.98,"endTime":755.56,"body":"lot of extra stuff while you're"},{"speaker":"Jane Amory","startTime":755.56,"endTime":759.76,"body":"trying to work full time. And"},{"speaker":"Jane Amory","startTime":755.56,"endTime":759.76,"body":"you know, I know, you Tara know,"},{"speaker":"Jane Amory","startTime":759.91,"endTime":763.39,"body":"that the online learning thing"},{"speaker":"Jane Amory","startTime":759.91,"endTime":763.39,"body":"has just really been challenging"},{"speaker":"Jane Amory","startTime":763.39,"endTime":766.72,"body":"for people. Because Yeah, yeah,"},{"speaker":"Jane Amory","startTime":763.39,"endTime":766.72,"body":"just put your kids in front of a"},{"speaker":"Jane Amory","startTime":766.72,"endTime":770.62,"body":"computer and say good luck, you"},{"speaker":"Jane Amory","startTime":766.72,"endTime":770.62,"body":"know, you know, they're learning"},{"speaker":"Jane Amory","startTime":770.62,"endTime":774.28,"body":"it depending on their age."},{"speaker":"Jane Amory","startTime":770.62,"endTime":774.28,"body":"They're learning how to read or"},{"speaker":"Jane Amory","startTime":774.28,"endTime":777.55,"body":"write, you know, math things"},{"speaker":"Jane Amory","startTime":774.28,"endTime":777.55,"body":"they're gonna need in life."},{"speaker":"Jane Amory","startTime":778.0,"endTime":783.64,"body":"Yeah, it's a lot of pressure on"},{"speaker":"Jane Amory","startTime":778.0,"endTime":783.64,"body":"our parents. So we have had to,"},{"speaker":"Jane Amory","startTime":783.67,"endTime":787.75,"body":"once again acknowledge that"},{"speaker":"Jane Amory","startTime":783.67,"endTime":787.75,"body":"things have changed, and that"},{"speaker":"Jane Amory","startTime":787.75,"endTime":791.29,"body":"our employees have different"},{"speaker":"Jane Amory","startTime":787.75,"endTime":791.29,"body":"circumstances that they're"},{"speaker":"Jane Amory","startTime":791.29,"endTime":795.28,"body":"living in. And so how can we, as"},{"speaker":"Jane Amory","startTime":791.29,"endTime":795.28,"body":"a company, adapt and respond to"},{"speaker":"Jane Amory","startTime":795.28,"endTime":796.36,"body":"those changes?"},{"speaker":"Tara Thurber","startTime":797.29,"endTime":799.63,"body":"That's amazing."},{"speaker":"Tara Thurber","startTime":797.29,"endTime":799.63,"body":"And I think, you know, talking"},{"speaker":"Tara Thurber","startTime":799.63,"endTime":804.25,"body":"about being a parent at home and"},{"speaker":"Tara Thurber","startTime":799.63,"endTime":804.25,"body":"having kids around, and all of"},{"speaker":"Tara Thurber","startTime":804.25,"endTime":808.63,"body":"those added added stressors,"},{"speaker":"Tara Thurber","startTime":804.25,"endTime":808.63,"body":"added pressures. You know, it's"},{"speaker":"Tara Thurber","startTime":808.63,"endTime":812.89,"body":"it's funny, I was on a call"},{"speaker":"Tara Thurber","startTime":808.63,"endTime":812.89,"body":"earlier today, and with a"},{"speaker":"Tara Thurber","startTime":812.89,"endTime":816.61,"body":"gentleman who, you know, high"},{"speaker":"Tara Thurber","startTime":812.89,"endTime":816.61,"body":"level executive gentlemen, and I"},{"speaker":"Tara Thurber","startTime":816.61,"endTime":819.37,"body":"had my four year old, like,"},{"speaker":"Tara Thurber","startTime":816.61,"endTime":819.37,"body":"screaming in the back in the"},{"speaker":"Tara Thurber","startTime":819.37,"endTime":822.64,"body":"background, because she was done"},{"speaker":"Tara Thurber","startTime":819.37,"endTime":822.64,"body":"with her day at school and the"},{"speaker":"Tara Thurber","startTime":822.64,"endTime":827.14,"body":"dogs barking and, you know,"},{"speaker":"Tara Thurber","startTime":822.64,"endTime":827.14,"body":"there's that professional stress"},{"speaker":"Tara Thurber","startTime":827.14,"endTime":830.71,"body":"that I'm like, please excuse me,"},{"speaker":"Tara Thurber","startTime":827.14,"endTime":830.71,"body":"and he was like, actually, Can"},{"speaker":"Tara Thurber","startTime":830.74,"endTime":836.2,"body":"Can I tell your daughter a joke?"},{"speaker":"Tara Thurber","startTime":830.74,"endTime":836.2,"body":"And I was like, absolutely. Now,"},{"speaker":"Tara Thurber","startTime":836.32,"endTime":840.1,"body":"again, it's all about that"},{"speaker":"Tara Thurber","startTime":836.32,"endTime":840.1,"body":"acknowledging and, and being"},{"speaker":"Tara Thurber","startTime":840.1,"endTime":846.43,"body":"comfortable in this this new"},{"speaker":"Tara Thurber","startTime":840.1,"endTime":846.43,"body":"time, and accepting and with the"},{"speaker":"Tara Thurber","startTime":846.43,"endTime":850.45,"body":"acceptance, you then can kind of"},{"speaker":"Tara Thurber","startTime":846.43,"endTime":850.45,"body":"lessen that pressure just a"},{"speaker":"Tara Thurber","startTime":850.45,"endTime":852.88,"body":"little bit. I mean, there's"},{"speaker":"Tara Thurber","startTime":850.45,"endTime":852.88,"body":"still all those different"},{"speaker":"Tara Thurber","startTime":852.88,"endTime":856.51,"body":"pressures, but I feel like it"},{"speaker":"Tara Thurber","startTime":852.88,"endTime":856.51,"body":"does lessen the the pressure and"},{"speaker":"Tara Thurber","startTime":856.57,"endTime":859.9,"body":"having acceptance from a"},{"speaker":"Tara Thurber","startTime":856.57,"endTime":859.9,"body":"company, the company that you"},{"speaker":"Tara Thurber","startTime":859.9,"endTime":865.06,"body":"work for, and knowing as an"},{"speaker":"Tara Thurber","startTime":859.9,"endTime":865.06,"body":"employee that you're they've got"},{"speaker":"Tara Thurber","startTime":865.06,"endTime":868.75,"body":"your back I think is really"},{"speaker":"Tara Thurber","startTime":865.06,"endTime":868.75,"body":"important. And by listening,"},{"speaker":"Tara Thurber","startTime":868.96,"endTime":873.01,"body":"right, I think listening is is"},{"speaker":"Tara Thurber","startTime":868.96,"endTime":873.01,"body":"extremely, extremely important."},{"speaker":"Tara Thurber","startTime":874.03,"endTime":877.18,"body":"on so many different levels too"},{"speaker":"Tara Thurber","startTime":874.03,"endTime":877.18,"body":"because everybody's got their"},{"speaker":"Tara Thurber","startTime":877.18,"endTime":880.12,"body":"own situation yet we're all in"},{"speaker":"Tara Thurber","startTime":877.18,"endTime":880.12,"body":"it together. Right?"},{"speaker":"Jane Amory","startTime":880.21,"endTime":884.26,"body":"Absolutely. Yeah. I"},{"speaker":"Jane Amory","startTime":880.21,"endTime":884.26,"body":"mean, we've really tried to hear"},{"speaker":"Jane Amory","startTime":884.26,"endTime":887.62,"body":"what are the challenge people"},{"speaker":"Jane Amory","startTime":884.26,"endTime":887.62,"body":"challenges people are facing and"},{"speaker":"Jane Amory","startTime":887.62,"endTime":891.49,"body":"then what can we do to respond"},{"speaker":"Jane Amory","startTime":887.62,"endTime":891.49,"body":"and like one of the things that"},{"speaker":"Jane Amory","startTime":891.49,"endTime":894.16,"body":"we've done is we've allowed"},{"speaker":"Jane Amory","startTime":891.49,"endTime":894.16,"body":"employees to adjust their"},{"speaker":"Jane Amory","startTime":894.16,"endTime":898.33,"body":"schedules to hours that work"},{"speaker":"Jane Amory","startTime":894.16,"endTime":898.33,"body":"best for them. So for example, I"},{"speaker":"Jane Amory","startTime":898.33,"endTime":901.84,"body":"have one dad who works early In"},{"speaker":"Jane Amory","startTime":898.33,"endTime":901.84,"body":"the morning, before his daughter"},{"speaker":"Jane Amory","startTime":901.84,"endTime":906.01,"body":"wakes up, and then he's offline"},{"speaker":"Jane Amory","startTime":901.84,"endTime":906.01,"body":"from like eight to noon, and"},{"speaker":"Jane Amory","startTime":906.01,"endTime":909.61,"body":"then comes back online when his"},{"speaker":"Jane Amory","startTime":906.01,"endTime":909.61,"body":"mom can come over to help. And"},{"speaker":"Jane Amory","startTime":909.61,"endTime":913.21,"body":"then you know, we'll work later"},{"speaker":"Jane Amory","startTime":909.61,"endTime":913.21,"body":"in the night and that, you know,"},{"speaker":"Jane Amory","startTime":913.24,"endTime":915.82,"body":"you know, he's flexible, if we"},{"speaker":"Jane Amory","startTime":913.24,"endTime":915.82,"body":"need them to jump on a call or"},{"speaker":"Jane Amory","startTime":915.82,"endTime":919.51,"body":"something, he'll he'll do that."},{"speaker":"Jane Amory","startTime":915.82,"endTime":919.51,"body":"But we're able to accommodate"},{"speaker":"Jane Amory","startTime":919.51,"endTime":923.08,"body":"what he needs from a scheduling"},{"speaker":"Jane Amory","startTime":919.51,"endTime":923.08,"body":"perspective. And it's works for"},{"speaker":"Jane Amory","startTime":923.08,"endTime":926.35,"body":"us and works for him. So that's,"},{"speaker":"Jane Amory","startTime":923.08,"endTime":926.35,"body":"you know, one thing we've done,"},{"speaker":"Jane Amory","startTime":926.35,"endTime":928.96,"body":"and then we've also tried to"},{"speaker":"Jane Amory","startTime":926.35,"endTime":928.96,"body":"tailor people's work"},{"speaker":"Jane Amory","startTime":928.96,"endTime":933.1,"body":"assignments, so that we know if"},{"speaker":"Jane Amory","startTime":928.96,"endTime":933.1,"body":"someone has, you know, what you"},{"speaker":"Jane Amory","startTime":933.1,"endTime":935.65,"body":"describe small children at home,"},{"speaker":"Jane Amory","startTime":933.1,"endTime":935.65,"body":"who are, you know,"},{"speaker":"Jane Amory","startTime":935.65,"endTime":938.65,"body":"unpredictable, that they're"},{"speaker":"Jane Amory","startTime":935.65,"endTime":938.65,"body":"going to be children, you know,"},{"speaker":"Jane Amory","startTime":938.65,"endTime":942.4,"body":"maybe they're not the ones we're"},{"speaker":"Jane Amory","startTime":938.65,"endTime":942.4,"body":"asking to lead a call or"},{"speaker":"Jane Amory","startTime":942.4,"endTime":945.37,"body":"facilitate a meeting with a"},{"speaker":"Jane Amory","startTime":942.4,"endTime":945.37,"body":"client, maybe they can work in"},{"speaker":"Jane Amory","startTime":945.37,"endTime":950.26,"body":"other support roles that where"},{"speaker":"Jane Amory","startTime":945.37,"endTime":950.26,"body":"they can work offline hours, and"},{"speaker":"Jane Amory","startTime":950.26,"endTime":953.35,"body":"still get the work done. And,you"},{"speaker":"Jane Amory","startTime":950.26,"endTime":953.35,"body":"know, so we've just had to be"},{"speaker":"Jane Amory","startTime":953.38,"endTime":957.04,"body":"sensitive to that. And we're"},{"speaker":"Jane Amory","startTime":953.38,"endTime":957.04,"body":"fortunate, the group of people"},{"speaker":"Jane Amory","startTime":957.04,"endTime":959.44,"body":"that we have, at DefinedLogic,"},{"speaker":"Jane Amory","startTime":957.04,"endTime":959.44,"body":"they're all really helpful to"},{"speaker":"Jane Amory","startTime":959.44,"endTime":962.05,"body":"each other and kind of cover for"},{"speaker":"Jane Amory","startTime":959.44,"endTime":962.05,"body":"each other. So we've been able"},{"speaker":"Jane Amory","startTime":962.05,"endTime":963.55,"body":"to accommodate there as well."},{"speaker":"Tara Thurber","startTime":964.11,"endTime":966.54,"body":"That's amazing."},{"speaker":"Tara Thurber","startTime":964.11,"endTime":966.54,"body":"That's amazing. And, you know,"},{"speaker":"Tara Thurber","startTime":966.54,"endTime":972.48,"body":"the work life balance is so"},{"speaker":"Tara Thurber","startTime":966.54,"endTime":972.48,"body":"important, as, as everything"},{"speaker":"Tara Thurber","startTime":972.48,"endTime":975.57,"body":"every day is constantly"},{"speaker":"Tara Thurber","startTime":972.48,"endTime":975.57,"body":"changing. So, you know, I give"},{"speaker":"Tara Thurber","startTime":975.6,"endTime":981.15,"body":"kudos to you and DefinedLogic"},{"speaker":"Tara Thurber","startTime":975.6,"endTime":981.15,"body":"for it, because I know, it is"},{"speaker":"Tara Thurber","startTime":981.15,"endTime":986.37,"body":"really important to individuals."},{"speaker":"Tara Thurber","startTime":981.15,"endTime":986.37,"body":"In regards to, you know, the"},{"speaker":"Tara Thurber","startTime":986.37,"endTime":990.45,"body":"fact that everybody, you know,"},{"speaker":"Tara Thurber","startTime":986.37,"endTime":990.45,"body":"DefinedLogic can be flexible"},{"speaker":"Tara Thurber","startTime":990.66,"endTime":995.82,"body":"with individuals and put them on"},{"speaker":"Tara Thurber","startTime":990.66,"endTime":995.82,"body":"different projects. In regards"},{"speaker":"Tara Thurber","startTime":995.82,"endTime":1000.14,"body":"to performance, performance"},{"speaker":"Tara Thurber","startTime":995.82,"endTime":1000.14,"body":"management right now is a really"},{"speaker":"Tara Thurber","startTime":1000.14,"endTime":1004.88,"body":"hot topic for HR leaders. How"},{"speaker":"Tara Thurber","startTime":1000.14,"endTime":1004.88,"body":"are you see overseeing the"},{"speaker":"Tara Thurber","startTime":1004.88,"endTime":1008.54,"body":"productivity of your employees"},{"speaker":"Tara Thurber","startTime":1004.88,"endTime":1008.54,"body":"while also avoiding any"},{"speaker":"Tara Thurber","startTime":1008.54,"endTime":1009.53,"body":"micromanagement?"},{"speaker":"Jane Amory","startTime":1011.04,"endTime":1014.61,"body":"Yeah, I mean,"},{"speaker":"Jane Amory","startTime":1011.04,"endTime":1014.61,"body":"fortunately, we've done a good"},{"speaker":"Jane Amory","startTime":1014.61,"endTime":1020.4,"body":"job of hiring the right people,"},{"speaker":"Jane Amory","startTime":1014.61,"endTime":1020.4,"body":"so they don't require oversight,"},{"speaker":"Jane Amory","startTime":1020.58,"endTime":1024.09,"body":"as far as are they doing what"},{"speaker":"Jane Amory","startTime":1020.58,"endTime":1024.09,"body":"they're supposed to be doing"},{"speaker":"Jane Amory","startTime":1024.15,"endTime":1028.05,"body":"right, is a self managing self"},{"speaker":"Jane Amory","startTime":1024.15,"endTime":1028.05,"body":"motivating bunch. So we're"},{"speaker":"Jane Amory","startTime":1028.05,"endTime":1030.96,"body":"fortunate in that way. So I"},{"speaker":"Jane Amory","startTime":1028.05,"endTime":1030.96,"body":"would say, if that's a concern"},{"speaker":"Jane Amory","startTime":1030.96,"endTime":1033.81,"body":"of yours, and you're hiring,"},{"speaker":"Jane Amory","startTime":1030.96,"endTime":1033.81,"body":"that's something to consider,"},{"speaker":"Jane Amory","startTime":1033.81,"endTime":1036.81,"body":"especially in this environment,"},{"speaker":"Jane Amory","startTime":1033.81,"endTime":1036.81,"body":"you know, you want to feel like"},{"speaker":"Jane Amory","startTime":1036.81,"endTime":1040.5,"body":"this person is going to be able"},{"speaker":"Jane Amory","startTime":1036.81,"endTime":1040.5,"body":"to work fairly independently,"},{"speaker":"Jane Amory","startTime":1040.53,"endTime":1043.53,"body":"and, you know, know, and ask for"},{"speaker":"Jane Amory","startTime":1040.53,"endTime":1043.53,"body":"help when they need it. Also"},{"speaker":"Jane Amory","startTime":1043.53,"endTime":1048.99,"body":"very important. So really, from"},{"speaker":"Jane Amory","startTime":1043.53,"endTime":1048.99,"body":"a performance monitoring, it's"},{"speaker":"Jane Amory","startTime":1048.99,"endTime":1054.96,"body":"more about making sure that I am"},{"speaker":"Jane Amory","startTime":1048.99,"endTime":1054.96,"body":"close enough to the work that"},{"speaker":"Jane Amory","startTime":1054.96,"endTime":1058.32,"body":"people are doing so that I know"},{"speaker":"Jane Amory","startTime":1054.96,"endTime":1058.32,"body":"the best way to help them, I see"},{"speaker":"Jane Amory","startTime":1058.32,"endTime":1063.3,"body":"my role as a servant leader"},{"speaker":"Jane Amory","startTime":1058.32,"endTime":1063.3,"body":"role, where my job is to clear"},{"speaker":"Jane Amory","startTime":1063.3,"endTime":1067.35,"body":"the path. So they can be awesome"},{"speaker":"Jane Amory","startTime":1063.3,"endTime":1067.35,"body":"and deliver what you know, they"},{"speaker":"Jane Amory","startTime":1067.35,"endTime":1072.24,"body":"do best. Whether it's, you know,"},{"speaker":"Jane Amory","startTime":1067.35,"endTime":1072.24,"body":"help with, you know, schedule,"},{"speaker":"Jane Amory","startTime":1072.24,"endTime":1075.42,"body":"like we talked about, or"},{"speaker":"Jane Amory","startTime":1072.24,"endTime":1075.42,"body":"training or things like that."},{"speaker":"Jane Amory","startTime":1076.2,"endTime":1079.41,"body":"And sometimes people won't ask"},{"speaker":"Jane Amory","startTime":1076.2,"endTime":1079.41,"body":"for help. So I want to stay"},{"speaker":"Jane Amory","startTime":1079.41,"endTime":1083.43,"body":"close to what they're doing. So"},{"speaker":"Jane Amory","startTime":1079.41,"endTime":1083.43,"body":"there's a few ways that I do"},{"speaker":"Jane Amory","startTime":1083.43,"endTime":1087.72,"body":"that. And we are in a consulting"},{"speaker":"Jane Amory","startTime":1083.43,"endTime":1087.72,"body":"model, meaning that we bill"},{"speaker":"Jane Amory","startTime":1087.72,"endTime":1091.86,"body":"clients. So we have to track our"},{"speaker":"Jane Amory","startTime":1087.72,"endTime":1091.86,"body":"time and a time system. So"},{"speaker":"Jane Amory","startTime":1091.86,"endTime":1094.35,"body":"that's something we already had"},{"speaker":"Jane Amory","startTime":1091.86,"endTime":1094.35,"body":"in place. And when people put"},{"speaker":"Jane Amory","startTime":1094.35,"endTime":1096.72,"body":"their time in, they'll they'll"},{"speaker":"Jane Amory","startTime":1094.35,"endTime":1096.72,"body":"say, I spent this much time"},{"speaker":"Jane Amory","startTime":1096.72,"endTime":1099.24,"body":"working on this client doing"},{"speaker":"Jane Amory","startTime":1096.72,"endTime":1099.24,"body":"this, we asked them to put a"},{"speaker":"Jane Amory","startTime":1099.24,"endTime":1103.14,"body":"description in. And that's"},{"speaker":"Jane Amory","startTime":1099.24,"endTime":1103.14,"body":"something that is really helpful"},{"speaker":"Jane Amory","startTime":1103.14,"endTime":1105.96,"body":"for me to say, you know, I can"},{"speaker":"Jane Amory","startTime":1103.14,"endTime":1105.96,"body":"just go in and look and look at"},{"speaker":"Jane Amory","startTime":1105.96,"endTime":1109.38,"body":"people's timesheet reports and"},{"speaker":"Jane Amory","startTime":1105.96,"endTime":1109.38,"body":"see what they've been doing. So"},{"speaker":"Jane Amory","startTime":1109.41,"endTime":1112.56,"body":"I would say, even if you're not"},{"speaker":"Jane Amory","startTime":1109.41,"endTime":1112.56,"body":"in a consulting kind of a"},{"speaker":"Jane Amory","startTime":1112.56,"endTime":1115.65,"body":"framework, you may want to"},{"speaker":"Jane Amory","startTime":1112.56,"endTime":1115.65,"body":"consider that. I mean, you'll"},{"speaker":"Jane Amory","startTime":1115.65,"endTime":1118.68,"body":"have to consider the effect on"},{"speaker":"Jane Amory","startTime":1115.65,"endTime":1118.68,"body":"the culture, you know, if people"},{"speaker":"Jane Amory","startTime":1118.68,"endTime":1122.34,"body":"are going to feel like you're"},{"speaker":"Jane Amory","startTime":1118.68,"endTime":1122.34,"body":"being, you know, micromanaging"},{"speaker":"Jane Amory","startTime":1122.34,"endTime":1124.86,"body":"them, because you're asking them"},{"speaker":"Jane Amory","startTime":1122.34,"endTime":1124.86,"body":"to book their time if they never"},{"speaker":"Jane Amory","startTime":1124.86,"endTime":1127.11,"body":"did before, but it's an easy"},{"speaker":"Jane Amory","startTime":1124.86,"endTime":1127.11,"body":"way, if you have a, you know,"},{"speaker":"Jane Amory","startTime":1127.11,"endTime":1130.95,"body":"I'm watching, you know, 40 plus"},{"speaker":"Jane Amory","startTime":1127.11,"endTime":1130.95,"body":"people, it's an easy way for me"},{"speaker":"Jane Amory","startTime":1130.95,"endTime":1136.17,"body":"to go in and kind of see where"},{"speaker":"Jane Amory","startTime":1130.95,"endTime":1136.17,"body":"they are. The, the other thing"},{"speaker":"Jane Amory","startTime":1136.17,"endTime":1141.51,"body":"that we make great use of is"},{"speaker":"Jane Amory","startTime":1136.17,"endTime":1141.51,"body":"Microsoft Teams. So it's a"},{"speaker":"Jane Amory","startTime":1142.47,"endTime":1145.98,"body":"allows for each project team to"},{"speaker":"Jane Amory","startTime":1142.47,"endTime":1145.98,"body":"create their own project. And"},{"speaker":"Jane Amory","startTime":1145.98,"endTime":1150.42,"body":"that's their primary place for"},{"speaker":"Jane Amory","startTime":1145.98,"endTime":1150.42,"body":"sharing information. There's a"},{"speaker":"Jane Amory","startTime":1150.42,"endTime":1155.13,"body":"chat function, there's also"},{"speaker":"Jane Amory","startTime":1150.42,"endTime":1155.13,"body":"sharing of documents. And so I"},{"speaker":"Jane Amory","startTime":1155.13,"endTime":1158.67,"body":"asked to be added to every"},{"speaker":"Jane Amory","startTime":1155.13,"endTime":1158.67,"body":"project just so that I can watch"},{"speaker":"Jane Amory","startTime":1158.67,"endTime":1163.32,"body":"the activity that happens on the"},{"speaker":"Jane Amory","startTime":1158.67,"endTime":1163.32,"body":"project. And, you know, see the"},{"speaker":"Jane Amory","startTime":1163.32,"endTime":1165.81,"body":"chats that are going back and"},{"speaker":"Jane Amory","startTime":1163.32,"endTime":1165.81,"body":"forth. And sometimes, you know,"},{"speaker":"Jane Amory","startTime":1165.81,"endTime":1168.78,"body":"I'll know okay, this team is"},{"speaker":"Jane Amory","startTime":1165.81,"endTime":1168.78,"body":"really busy right now, or"},{"speaker":"Jane Amory","startTime":1168.78,"endTime":1171.96,"body":"they're struggling with this"},{"speaker":"Jane Amory","startTime":1168.78,"endTime":1171.96,"body":"thing. They have a big release"},{"speaker":"Jane Amory","startTime":1171.96,"endTime":1175.32,"body":"this weekend, I can congratulate"},{"speaker":"Jane Amory","startTime":1171.96,"endTime":1175.32,"body":"them and say, great job when"},{"speaker":"Jane Amory","startTime":1175.32,"endTime":1177.93,"body":"they've accomplished something."},{"speaker":"Jane Amory","startTime":1175.32,"endTime":1177.93,"body":"It just gives me visibility"},{"speaker":"Jane Amory","startTime":1177.93,"endTime":1180.96,"body":"again, without having to be"},{"speaker":"Jane Amory","startTime":1177.93,"endTime":1180.96,"body":"like, Hey, what are you doing to"},{"speaker":"Jane Amory","startTime":1180.96,"endTime":1186.87,"body":"everybody? You know,and if I see"},{"speaker":"Jane Amory","startTime":1180.96,"endTime":1186.87,"body":"something that I'm curious about"},{"speaker":"Jane Amory","startTime":1186.87,"endTime":1189.57,"body":"or want clarification, then I"},{"speaker":"Jane Amory","startTime":1186.87,"endTime":1189.57,"body":"can reach out to individuals,"},{"speaker":"Jane Amory","startTime":1189.57,"endTime":1195.03,"body":"which I do. And, you know, I"},{"speaker":"Jane Amory","startTime":1189.57,"endTime":1195.03,"body":"think that use of technology,"},{"speaker":"Jane Amory","startTime":1195.06,"endTime":1199.05,"body":"it's just really helpful to just"},{"speaker":"Jane Amory","startTime":1195.06,"endTime":1199.05,"body":"stay in touch and stay connected"},{"speaker":"Jane Amory","startTime":1199.05,"endTime":1199.71,"body":"to people."},{"speaker":"Tara Thurber","startTime":1200.539,"endTime":1204.139,"body":"Awesome. Yeah, the"},{"speaker":"Tara Thurber","startTime":1200.539,"endTime":1204.139,"body":"the use of technologies it's"},{"speaker":"Tara Thurber","startTime":1204.139,"endTime":1210.739,"body":"like, with everybody being"},{"speaker":"Tara Thurber","startTime":1204.139,"endTime":1210.739,"body":"virtual remote, being able to,"},{"speaker":"Tara Thurber","startTime":1210.979,"endTime":1213.979,"body":"again, keep your finger on the"},{"speaker":"Tara Thurber","startTime":1210.979,"endTime":1213.979,"body":"pulse of the projects, keep your"},{"speaker":"Tara Thurber","startTime":1213.979,"endTime":1219.079,"body":"finger on the pulse of the"},{"speaker":"Tara Thurber","startTime":1213.979,"endTime":1219.079,"body":"people and and by you and your"},{"speaker":"Tara Thurber","startTime":1219.079,"endTime":1225.349,"body":"personality to have at least the"},{"speaker":"Tara Thurber","startTime":1219.079,"endTime":1225.349,"body":"the detailed understanding of"},{"speaker":"Tara Thurber","startTime":1225.349,"endTime":1228.769,"body":"what's going on out there, I"},{"speaker":"Tara Thurber","startTime":1225.349,"endTime":1228.769,"body":"think is amazing because it I"},{"speaker":"Tara Thurber","startTime":1228.769,"endTime":1232.369,"body":"think a lot of people might"},{"speaker":"Tara Thurber","startTime":1228.769,"endTime":1232.369,"body":"worry that about micromanagement"},{"speaker":"Tara Thurber","startTime":1232.579,"endTime":1236.749,"body":"To be honest, you know, for"},{"speaker":"Tara Thurber","startTime":1232.579,"endTime":1236.749,"body":"companies that transition into"},{"speaker":"Tara Thurber","startTime":1237.019,"endTime":1242.089,"body":"the virtual landscape, there"},{"speaker":"Tara Thurber","startTime":1237.019,"endTime":1242.089,"body":"might be that overbearing"},{"speaker":"Tara Thurber","startTime":1242.869,"endTime":1247.039,"body":"micromanagement aspect that"},{"speaker":"Tara Thurber","startTime":1242.869,"endTime":1247.039,"body":"comes to the table for, for"},{"speaker":"Tara Thurber","startTime":1247.039,"endTime":1251.839,"body":"individuals, so to have the"},{"speaker":"Tara Thurber","startTime":1247.039,"endTime":1251.839,"body":"ability to have the technology,"},{"speaker":"Tara Thurber","startTime":1251.869,"endTime":1256.069,"body":"but really, it comes down to"},{"speaker":"Tara Thurber","startTime":1251.869,"endTime":1256.069,"body":"communicating and having that"},{"speaker":"Tara Thurber","startTime":1256.069,"endTime":1260.809,"body":"relationship with the employees,"},{"speaker":"Tara Thurber","startTime":1256.069,"endTime":1260.809,"body":"I feel is extremely important."},{"speaker":"Jane Amory","startTime":1260.0,"endTime":1264.38,"body":"Mm hmm. Yeah, I"},{"speaker":"Jane Amory","startTime":1260.0,"endTime":1264.38,"body":"think now more than ever,"},{"speaker":"Jane Amory","startTime":1264.86,"endTime":1269.99,"body":"employees need to feel supported"},{"speaker":"Jane Amory","startTime":1264.86,"endTime":1269.99,"body":"by their management by the"},{"speaker":"Jane Amory","startTime":1269.99,"endTime":1273.86,"body":"leadership of their companies."},{"speaker":"Jane Amory","startTime":1269.99,"endTime":1273.86,"body":"You know, I I've always felt if"},{"speaker":"Jane Amory","startTime":1273.86,"endTime":1277.76,"body":"you have to be constantly"},{"speaker":"Jane Amory","startTime":1273.86,"endTime":1277.76,"body":"checking on someone, then maybe"},{"speaker":"Jane Amory","startTime":1277.76,"endTime":1281.3,"body":"that's not the right person for"},{"speaker":"Jane Amory","startTime":1277.76,"endTime":1281.3,"body":"your organization. And maybe"},{"speaker":"Jane Amory","startTime":1281.3,"endTime":1287.24,"body":"it's not a good fit for them or,"},{"speaker":"Jane Amory","startTime":1281.3,"endTime":1287.24,"body":"or for the company. So I just"},{"speaker":"Jane Amory","startTime":1287.24,"endTime":1293.09,"body":"really see now is the time for"},{"speaker":"Jane Amory","startTime":1287.24,"endTime":1293.09,"body":"us to let people know that we"},{"speaker":"Jane Amory","startTime":1293.09,"endTime":1296.66,"body":"have their backs, it's going to"},{"speaker":"Jane Amory","startTime":1293.09,"endTime":1296.66,"body":"be okay, what can we do to help."},{"speaker":"Jane Amory","startTime":1296.9,"endTime":1300.05,"body":"And also going back to that"},{"speaker":"Jane Amory","startTime":1296.9,"endTime":1300.05,"body":"acceptance thing, my favorite"},{"speaker":"Jane Amory","startTime":1300.05,"endTime":1303.17,"body":"topic, but you know, just"},{"speaker":"Jane Amory","startTime":1300.05,"endTime":1303.17,"body":"accepting that people's best"},{"speaker":"Jane Amory","startTime":1303.17,"endTime":1306.5,"body":"today may not be exactly the"},{"speaker":"Jane Amory","startTime":1303.17,"endTime":1306.5,"body":"same as it was the day, you"},{"speaker":"Jane Amory","startTime":1306.5,"endTime":1310.76,"body":"know, before this all started,"},{"speaker":"Jane Amory","startTime":1306.5,"endTime":1310.76,"body":"and just, you know, accepting"},{"speaker":"Jane Amory","startTime":1310.76,"endTime":1313.79,"body":"that and working with that, and"},{"speaker":"Jane Amory","startTime":1310.76,"endTime":1313.79,"body":"letting them know that it's"},{"speaker":"Jane Amory","startTime":1313.79,"endTime":1317.63,"body":"okay, if they're not 100%, every"},{"speaker":"Jane Amory","startTime":1313.79,"endTime":1317.63,"body":"single day, it's probably going"},{"speaker":"Jane Amory","startTime":1317.63,"endTime":1320.87,"body":"to be alright. I mean, our group"},{"speaker":"Jane Amory","startTime":1317.63,"endTime":1320.87,"body":"is so talented, that if they're"},{"speaker":"Jane Amory","startTime":1320.93,"endTime":1322.7,"body":"80%, they're still kicking it."},{"speaker":"Tara Thurber","startTime":1325.24,"endTime":1328.93,"body":"I love it, Jane."},{"speaker":"Tara Thurber","startTime":1325.24,"endTime":1328.93,"body":"So what would you say your top"},{"speaker":"Tara Thurber","startTime":1328.93,"endTime":1331.48,"body":"five tips for HR leaders would"},{"speaker":"Tara Thurber","startTime":1328.93,"endTime":1331.48,"body":"be?"},{"speaker":"Jane Amory","startTime":1332.02,"endTime":1334.42,"body":"You know surprise, I"},{"speaker":"Jane Amory","startTime":1332.02,"endTime":1334.42,"body":"would say accept the"},{"speaker":"Jane Amory","startTime":1334.42,"endTime":1338.11,"body":"circumstances as as they are."},{"speaker":"Jane Amory","startTime":1334.42,"endTime":1338.11,"body":"That's definitely been a theme"},{"speaker":"Jane Amory","startTime":1338.11,"endTime":1342.19,"body":"today, I guess. And then, you"},{"speaker":"Jane Amory","startTime":1338.11,"endTime":1342.19,"body":"know, it's so you accept them,"},{"speaker":"Jane Amory","startTime":1342.19,"endTime":1344.8,"body":"but what what them? What do you"},{"speaker":"Jane Amory","startTime":1342.19,"endTime":1344.8,"body":"do, then you need to adapt to"},{"speaker":"Jane Amory","startTime":1344.8,"endTime":1347.89,"body":"those new circumstances and try"},{"speaker":"Jane Amory","startTime":1344.8,"endTime":1347.89,"body":"to figure out what's the best"},{"speaker":"Jane Amory","startTime":1347.89,"endTime":1351.4,"body":"way to respond and be as"},{"speaker":"Jane Amory","startTime":1347.89,"endTime":1351.4,"body":"successful as possible in those"},{"speaker":"Jane Amory","startTime":1351.4,"endTime":1356.35,"body":"circumstances, you know,"},{"speaker":"Jane Amory","startTime":1351.4,"endTime":1356.35,"body":"listening to what employees tell"},{"speaker":"Jane Amory","startTime":1356.35,"endTime":1360.88,"body":"you, you know, we talked about"},{"speaker":"Jane Amory","startTime":1356.35,"endTime":1360.88,"body":"the fact that people are feeling"},{"speaker":"Jane Amory","startTime":1360.91,"endTime":1365.59,"body":"overloaded. So, you know, what"},{"speaker":"Jane Amory","startTime":1360.91,"endTime":1365.59,"body":"can you do, to adapt to that,"},{"speaker":"Jane Amory","startTime":1365.59,"endTime":1369.01,"body":"you know, to respond with"},{"speaker":"Jane Amory","startTime":1365.59,"endTime":1369.01,"body":"flexible scheduling, or work"},{"speaker":"Jane Amory","startTime":1369.01,"endTime":1372.85,"body":"assignments, or, you know, if"},{"speaker":"Jane Amory","startTime":1369.01,"endTime":1372.85,"body":"people are feeling isolated,"},{"speaker":"Jane Amory","startTime":1372.85,"endTime":1376.24,"body":"what can you do to help them be"},{"speaker":"Jane Amory","startTime":1372.85,"endTime":1376.24,"body":"connected to each other? We've"},{"speaker":"Jane Amory","startTime":1376.24,"endTime":1379.3,"body":"looked at all kinds of virtual"},{"speaker":"Jane Amory","startTime":1376.24,"endTime":1379.3,"body":"events, things like that, you"},{"speaker":"Jane Amory","startTime":1379.3,"endTime":1383.26,"body":"know, how can you help, or can"},{"speaker":"Jane Amory","startTime":1379.3,"endTime":1383.26,"body":"you, you know, we're also"},{"speaker":"Jane Amory","startTime":1383.26,"endTime":1388.18,"body":"exploring programs like calm or"},{"speaker":"Jane Amory","startTime":1383.26,"endTime":1388.18,"body":"that calm app or journey, you"},{"speaker":"Jane Amory","startTime":1388.18,"endTime":1390.91,"body":"know, where they can access"},{"speaker":"Jane Amory","startTime":1388.18,"endTime":1390.91,"body":"wellness content on their own"},{"speaker":"Jane Amory","startTime":1390.91,"endTime":1394.93,"body":"time. So, you know, listening to"},{"speaker":"Jane Amory","startTime":1390.91,"endTime":1394.93,"body":"what their what their issues"},{"speaker":"Jane Amory","startTime":1394.93,"endTime":1398.56,"body":"are, and then being able to"},{"speaker":"Jane Amory","startTime":1394.93,"endTime":1398.56,"body":"respond in a way that's helpful."},{"speaker":"Jane Amory","startTime":1399.49,"endTime":1403.93,"body":"Connecting with the team, often,"},{"speaker":"Jane Amory","startTime":1399.49,"endTime":1403.93,"body":"you know, whether it's, and, you"},{"speaker":"Jane Amory","startTime":1403.93,"endTime":1411.43,"body":"know, we do a weekly stand up at"},{"speaker":"Jane Amory","startTime":1403.93,"endTime":1411.43,"body":"DefinedLogic so we meet with the"},{"speaker":"Jane Amory","startTime":1411.43,"endTime":1417.13,"body":"company once a week and are the"},{"speaker":"Jane Amory","startTime":1411.43,"endTime":1417.13,"body":"owner of the company gives an"},{"speaker":"Jane Amory","startTime":1417.13,"endTime":1420.7,"body":"update of where we are as a"},{"speaker":"Jane Amory","startTime":1417.13,"endTime":1420.7,"body":"company and what's going on. And"},{"speaker":"Jane Amory","startTime":1420.7,"endTime":1425.77,"body":"then I tried to stay pretty"},{"speaker":"Jane Amory","startTime":1420.7,"endTime":1425.77,"body":"close to where, what's happening"},{"speaker":"Jane Amory","startTime":1425.77,"endTime":1429.94,"body":"with COVID in our state, whether"},{"speaker":"Jane Amory","startTime":1425.77,"endTime":1429.94,"body":"it's was testing in the early"},{"speaker":"Jane Amory","startTime":1429.94,"endTime":1433.69,"body":"days, or restrictions, capacity"},{"speaker":"Jane Amory","startTime":1429.94,"endTime":1433.69,"body":"restrictions, things like that,"},{"speaker":"Jane Amory","startTime":1433.69,"endTime":1436.87,"body":"now, it's vaccines. So you know,"},{"speaker":"Jane Amory","startTime":1433.69,"endTime":1436.87,"body":"that's a lot of information for"},{"speaker":"Jane Amory","startTime":1436.87,"endTime":1440.35,"body":"people to take in and stressful."},{"speaker":"Jane Amory","startTime":1436.87,"endTime":1440.35,"body":"So we've tried to do that for"},{"speaker":"Jane Amory","startTime":1440.35,"endTime":1442.93,"body":"them and give them the"},{"speaker":"Jane Amory","startTime":1440.35,"endTime":1442.93,"body":"highlights, and then you know,"},{"speaker":"Jane Amory","startTime":1443.05,"endTime":1446.89,"body":"that meeting the information we"},{"speaker":"Jane Amory","startTime":1443.05,"endTime":1446.89,"body":"give this helpful, but I think,"},{"speaker":"Jane Amory","startTime":1447.22,"endTime":1450.22,"body":"in addition to that, it's just"},{"speaker":"Jane Amory","startTime":1447.22,"endTime":1450.22,"body":"that opportunity to connect as a"},{"speaker":"Jane Amory","startTime":1450.22,"endTime":1453.82,"body":"company, which I think it's been"},{"speaker":"Jane Amory","startTime":1450.22,"endTime":1453.82,"body":"helpful and we've tried to look"},{"speaker":"Jane Amory","startTime":1453.82,"endTime":1457.03,"body":"for other you know, virtual"},{"speaker":"Jane Amory","startTime":1453.82,"endTime":1457.03,"body":"events that we do, it's a"},{"speaker":"Jane Amory","startTime":1457.03,"endTime":1459.37,"body":"balancing act, because people"},{"speaker":"Jane Amory","startTime":1457.03,"endTime":1459.37,"body":"are so overloaded, they don't"},{"speaker":"Jane Amory","startTime":1459.37,"endTime":1462.94,"body":"always want to attend but that"},{"speaker":"Jane Amory","startTime":1459.37,"endTime":1462.94,"body":"that connecting, connecting with"},{"speaker":"Jane Amory","startTime":1462.94,"endTime":1466.6,"body":"your employees keep finding ways"},{"speaker":"Jane Amory","startTime":1462.94,"endTime":1466.6,"body":"to connect with them, I would"},{"speaker":"Jane Amory","startTime":1466.6,"endTime":1470.47,"body":"say is a tip and then taking"},{"speaker":"Jane Amory","startTime":1466.6,"endTime":1470.47,"body":"advantage of technology. I think"},{"speaker":"Jane Amory","startTime":1470.47,"endTime":1474.91,"body":"technology helps to enable that"},{"speaker":"Jane Amory","startTime":1470.47,"endTime":1474.91,"body":"connection, you know, and helps"},{"speaker":"Jane Amory","startTime":1474.91,"endTime":1479.35,"body":"to facilitate communication and"},{"speaker":"Jane Amory","startTime":1474.91,"endTime":1479.35,"body":"awareness of what's going on"},{"speaker":"Jane Amory","startTime":1479.35,"endTime":1481.96,"body":"whether it's through the surveys"},{"speaker":"Jane Amory","startTime":1479.35,"endTime":1481.96,"body":"or Microsoft Teams, as I"},{"speaker":"Jane Amory","startTime":1481.96,"endTime":1486.4,"body":"mentioned, that you know,"},{"speaker":"Jane Amory","startTime":1481.96,"endTime":1486.4,"body":"technology can be your friend in"},{"speaker":"Jane Amory","startTime":1486.4,"endTime":1489.07,"body":"this environment and just think"},{"speaker":"Jane Amory","startTime":1486.4,"endTime":1489.07,"body":"about, you know, creative ways"},{"speaker":"Jane Amory","startTime":1489.07,"endTime":1492.19,"body":"to use it. So I would say those"},{"speaker":"Jane Amory","startTime":1489.07,"endTime":1492.19,"body":"are my top five."},{"speaker":"Tara Thurber","startTime":1492.63,"endTime":1495.63,"body":"I love it, Jane, I"},{"speaker":"Tara Thurber","startTime":1492.63,"endTime":1495.63,"body":"you know, there's so much that"},{"speaker":"Tara Thurber","startTime":1495.72,"endTime":1500.58,"body":"there is so much silver lining"},{"speaker":"Tara Thurber","startTime":1495.72,"endTime":1500.58,"body":"that I see out of the transition"},{"speaker":"Tara Thurber","startTime":1500.58,"endTime":1503.79,"body":"that DefinedLogic has gone"},{"speaker":"Tara Thurber","startTime":1500.58,"endTime":1503.79,"body":"through. And it's really"},{"speaker":"Tara Thurber","startTime":1503.79,"endTime":1508.59,"body":"exciting to also see the"},{"speaker":"Tara Thurber","startTime":1503.79,"endTime":1508.59,"body":"connection that you guys are"},{"speaker":"Tara Thurber","startTime":1508.59,"endTime":1513.45,"body":"working hard to form, but also"},{"speaker":"Tara Thurber","startTime":1508.59,"endTime":1513.45,"body":"to build off of, and to really"},{"speaker":"Tara Thurber","startTime":1513.45,"endTime":1517.29,"body":"build the culture internally,"},{"speaker":"Tara Thurber","startTime":1513.45,"endTime":1517.29,"body":"even though everybody is remote."},{"speaker":"Jane Amory","startTime":1518.53,"endTime":1522.07,"body":"Thanks. Yeah, I"},{"speaker":"Jane Amory","startTime":1518.53,"endTime":1522.07,"body":"mean, I have to credit a lot to"},{"speaker":"Jane Amory","startTime":1522.07,"endTime":1525.43,"body":"our team. A great group of"},{"speaker":"Jane Amory","startTime":1522.07,"endTime":1525.43,"body":"people in the way they've shown"},{"speaker":"Jane Amory","startTime":1525.43,"endTime":1528.73,"body":"up has been super impressive."},{"speaker":"Jane Amory","startTime":1525.43,"endTime":1528.73,"body":"And also to our leader to Mike"},{"speaker":"Jane Amory","startTime":1528.73,"endTime":1533.71,"body":"Simon, I think he's been really"},{"speaker":"Jane Amory","startTime":1528.73,"endTime":1533.71,"body":"a compassionate leader. I think"},{"speaker":"Jane Amory","startTime":1533.71,"endTime":1538.54,"body":"he models well for the rest of"},{"speaker":"Jane Amory","startTime":1533.71,"endTime":1538.54,"body":"the company as far as trying to"},{"speaker":"Jane Amory","startTime":1538.54,"endTime":1542.59,"body":"find work life balance, and then"},{"speaker":"Jane Amory","startTime":1538.54,"endTime":1542.59,"body":"inviting those conversations in"},{"speaker":"Jane Amory","startTime":1542.59,"endTime":1545.59,"body":"so people feel comfortable"},{"speaker":"Jane Amory","startTime":1542.59,"endTime":1545.59,"body":"saying, Hey, you know what, I'm"},{"speaker":"Jane Amory","startTime":1545.59,"endTime":1548.83,"body":"feeling a little burnt out. This"},{"speaker":"Jane Amory","startTime":1545.59,"endTime":1548.83,"body":"is what I can, could use right"},{"speaker":"Jane Amory","startTime":1548.83,"endTime":1551.47,"body":"now. You know, we've been very"},{"speaker":"Jane Amory","startTime":1548.83,"endTime":1551.47,"body":"fortunate that he's kind of set"},{"speaker":"Jane Amory","startTime":1551.47,"endTime":1553.03,"body":"the tone for everyone else."},{"speaker":"Tara Thurber","startTime":1553.12,"endTime":1553.48,"body":"Yeah"},{"speaker":"Jane Amory","startTime":1554.05,"endTime":1556.81,"body":"Yeah. So it but"},{"speaker":"Jane Amory","startTime":1554.05,"endTime":1556.81,"body":"it's, you know, it's an ongoing"},{"speaker":"Jane Amory","startTime":1558.55,"endTime":1562.3,"body":"relationship with everyone. We"},{"speaker":"Jane Amory","startTime":1558.55,"endTime":1562.3,"body":"share. We just keep figuring out"},{"speaker":"Jane Amory","startTime":1562.3,"endTime":1566.08,"body":"each day. Okay. What do we do"},{"speaker":"Jane Amory","startTime":1562.3,"endTime":1566.08,"body":"today to be successful in this"},{"speaker":"Jane Amory","startTime":1566.35,"endTime":1567.67,"body":"in these circumstances."},{"speaker":"Tara Thurber","startTime":1568.45,"endTime":1570.58,"body":"Excellent, Jane."},{"speaker":"Tara Thurber","startTime":1568.45,"endTime":1570.58,"body":"Well, listen, thank you so much"},{"speaker":"Tara Thurber","startTime":1570.58,"endTime":1573.85,"body":"for taking time out of your busy"},{"speaker":"Tara Thurber","startTime":1570.58,"endTime":1573.85,"body":"schedule to join us on our"},{"speaker":"Tara Thurber","startTime":1573.85,"endTime":1574.81,"body":"podcast."},{"speaker":"Jane Amory","startTime":1575.41,"endTime":1577.21,"body":"I'm happy to do it."},{"speaker":"Jane Amory","startTime":1575.41,"endTime":1577.21,"body":"Thank you, Tara."},{"speaker":"Tara Thurber","startTime":1577.96,"endTime":1581.41,"body":"Excellent. We are"},{"speaker":"Tara Thurber","startTime":1577.96,"endTime":1581.41,"body":"DefinedTalent, a DefinedLogic"},{"speaker":"Tara Thurber","startTime":1581.41,"endTime":1584.89,"body":"service coming to you at Top5."},{"speaker":"Tara Thurber","startTime":1581.41,"endTime":1584.89,"body":"Make it a great day."}]}