Humans are emotion-driven creatures, whether we want to admit it or not. And many of the most challenging situations that come up for us aren't based strictly on fact - they're based on feeling: managing conflicts, change, influencing others, sales, delegating. Trying to fix a feeling-based problem with a fact-based solution, ain't gonna help.
In this episode we dig into the work of Daniel Goleman, who wrote (arguably) THE book on Emotional Intelligence (EQ). He says:
“The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other.”
So let's learn about that new yardstick!
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