Over Here, Over There
A comparative culture podcast including panel discussions, interviews, short clips and monologues with leading professionals and commentators from around the world discussing how we see others and others see us.
Over Here, Over There
Learn from the Best: Claudia and Franck Swap Savoy Baby Stories
This time it's getting personal: During the Podcast interview with Franck Arnold, the Managing Director of the Savoy hotel in London, Claudia Koestler, co-host of the Podcast "Over Here, Over There", pulls back the curtain and reveals a never before shared juicy secret. A revelation you won't hear anywhere else...
👉 Watch the full interview with Franck Arnold on the " @OverHereOverThere " Podcast for more insider secrets and leadership lessons from one of the hospitality industry's top executives: • Insights from The Savoy London - Interview with Franck Arnold
🔔 Subscribe for more exclusive interviews and global insights: Over Here, Over There website.
Many thanks to the brilliant ‪@EvenlodeFilms‬ who made this video podcast happen.
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Claudia Koestler
Let me tell you a little story. You might want to cut that out one day. But actually about that very first radio broadcast, it was written about by a travel writer, a British travel writer called Henry Morton, traveling across England. And he was in Cornwall when people actually turned on the wireless and heard that dinner dance at the Savoy. And my mom loved that book. And when she met my dad, my dad took her to the Savoy, and I might have been conceived here.
Franck Arnold
It's a Savoy baby then.
Claudia Koestler
I've come full circle.
Franck Arnold
You know what?
No, no, I think it's a story that you should keep. Don't cut it out.
Dan Harris
She actually, when she gets off the plane, she just migrates right to this spot. It's like it's something innate.
Claudia Koestler
It's something I have to do because first of all, it's my sanctuary. It's my safe place. And when I'm out and about in the world and I need something to remind me of the good of the world, I think of the Beaufort Bar and the Savoy. And when I'm here, just to feel arrived, I go to the Savoy and just enjoy sitting in the lobby or taking a drink at the American bar. Then I can, I am happy again.
Franck Arnold
It's your safe place.
Dan Harris
But there’s got to be something to it.
Franck Arnold
But there’s something to that. I will not say you know that you know this is where you were conceived etc, but possibly it is, possibly it is. But you're not the first person to tell me a similar story. Actually. I was recruiting for a leisure sales manager and I was attending a... We have a travel show called IATM in Cannes every year in December. And I was recruiting and I see this very tall,, very charismatic Italian lady, you know, talking to customers, et cetera. say, wow, she's got a good character, great presence. And so I go and say, I'm Frank Arnold, the Savoy. (she says) You're from the Savoy? I say, yes, you know, the Savoy.
So she says something first, yeah. First, let me tell you a little story. My parents conceived me at the Savoy. They went on honeymoon at the Savoy, and I'm a Savoy baby. So do I know the Savoy? Yes, I do know, personally, intimately.
Claudia Koestler
We should form a little club.
Franck Arnold
Savoy babies, please raise your hand. And I ended up hiring this young lady who did a fantastic job. And now she's moving back to Italy to live with her fiance and she's going to have a baby. she was, you know, she was a Savoy baby too.