DISCy Chicks

Sales and Service Success with DISC

Cindy Jacoby and Martha Forlines Season 8 Episode 7

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0:00 | 22:29

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Cindy and Martha give valuable insight into sales success with DISC


Sales Strategy Using DISC

This session centered on improving sales by matching communication styles with clients’ DISC profiles to build rapport and close deals effectively.

  • Adapting Sales Style to Prospect’s DISC Profile 
  • Identifying DISC Styles through Communication Cues
  • Distinct Sales Approaches for Each DISC Type 

Post-Sale Service Tailored to DISC

Sales success extends into post-sale follow-up, which must also align with the client’s DISC style to maintain trust and satisfaction.

  • Customized Follow-Up Strategies per DISC Profile 
  • Importance of Connection in Closing and Retention 

Common Sales Pitfalls by DISC Type

Understanding typical mistakes sellers make helps avoid losing clients and improves sales effectiveness.

  • Dominant Sellers’ Pitfalls 
  • Influence Sellers’ Pitfalls 
  • Steady Sellers’ Pitfalls
  • Conscientious Sellers’ Pitfalls 

Overall Sales Philosophy and Key Takeaways

The session concluded with reflections on effective sales communication and mindset shifts needed for success.

  • Awareness Over Script Perfection 
  • Asking for the Sale 
  • Building Trust is Central