The Game Changers
Unleash your best in life and work with executive coach, leadership expert, change consultant and keynote speaker Eric Boles and host Dale Dixon.
The Game Changers
Episode 73: Serving the Customer – Move Decision Making Downward
•
Jason Jennings
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Jason and Dale talk about customer service and where the decision to serve the customer must take place; based on a real life example at Delta Airlines.