The Daily Mastery Podcast by Robin Sharma
Welcome to the Daily Mastery Podcast by Robin Sharma where you’ll receive the mental models, daily routines, and productivity tactics that Robin Sharma has taught to the titans of industry, sports superstars, and elite performers who he has served as a private mentor to for over 31 years. You'll learn how to live a truly world-class life while you accelerate your productivity, grow your leadership, build your business, and scale your impact on the world.
The Daily Mastery Podcast by Robin Sharma
Deepen Your Devotion to Being a Merchant of Wow
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A key principle in the methodology I share with organizations who bring me in for leadership work is The 10x Value Obsession. Yes, become outright obsessed with delivering rich and extreme and unexpected value to everyone you meet (not just your customers!). In all encounters, ask yourself “how may I most be of use to this person?” Do this and your power to withstand the heat of these topsy-turvy times will rise. And the people will reply to your value delivery with their own gift-giving. Great things happen to people who do good things.
My latest book “The Wealth Money Can’t Buy” is full of fresh ideas and original tools that I’m absolutely certain will cause quantum leaps in your positivity, productivity, wellness, and happiness. You can order it now by clicking here.
It is so rare in business and in society right now to see people that consistently go the extra mile. You're in a restaurant, the server generally gives you what you expect or less than what you expect. You go into a clothing store, it's what you expect or less than what you expect. You do business with any organization. It's generally delivering on what you expect, but more often, even less. So you have a gorgeous opportunity to lead the field in everything that you do by doing one thing. Practicing every single day because it's a muscle, the ritual of over-delivering. Don't just give your customers what they expect, give them 10x more than what they expect. Don't just give your organization what your manager, what your boss, what the organization is expecting from you. Show something that is so rare in today's economy. Initiative. Initiative. So you're asked todo a project, give them five more things than they expect. You're asked to give a presentation on something, go the extra mile. Consistently dial in the daily habit of over delivering on people's expectations. And guess what? You become a merchant of wow. You become indispensable to your organization. I wrote a book called The Greatness Guide and one of the chapters talked about the importance of being indispensable. And I learned that when I was a young lawyer. AndI remember talking to my mentor and I asked my mentor, you know the top litigator at this firm, how come he is the icon of the legal profession in this region? And my mentor looked at me and said, Robin, because that person is indispensable to this firm. Well, how do you do that? By practicing the ritual of over-delivering every single day for the rest of your life.