{"version":"1.0.0","segments":[{"speaker":"Michael Shikashio","startTime":2.22,"endTime":4.02,"body":"Hey friends."},{"speaker":"Michael Shikashio","startTime":2.22,"endTime":4.02,"body":"Thanks for joining me for this"},{"speaker":"Michael Shikashio","startTime":4.02,"endTime":7.23,"body":"episode. I've been thinking a"},{"speaker":"Michael Shikashio","startTime":4.02,"endTime":7.23,"body":"lot lately about many of the"},{"speaker":"Michael Shikashio","startTime":7.23,"endTime":9.96,"body":"wonderful takeaways for me from"},{"speaker":"Michael Shikashio","startTime":7.23,"endTime":9.96,"body":"recording the body and of the"},{"speaker":"Michael Shikashio","startTime":9.96,"endTime":13.23,"body":"dog. And I can truly say I'm"},{"speaker":"Michael Shikashio","startTime":9.96,"endTime":13.23,"body":"really so grateful for this"},{"speaker":"Michael Shikashio","startTime":13.23,"endTime":17.01,"body":"opportunity to learn from so"},{"speaker":"Michael Shikashio","startTime":13.23,"endTime":17.01,"body":"many of my guests. And two of"},{"speaker":"Michael Shikashio","startTime":17.01,"endTime":20.43,"body":"the things that are top of mind"},{"speaker":"Michael Shikashio","startTime":17.01,"endTime":20.43,"body":"for me as far as value to me,"},{"speaker":"Michael Shikashio","startTime":20.67,"endTime":24.03,"body":"are bringing in new concepts"},{"speaker":"Michael Shikashio","startTime":20.67,"endTime":24.03,"body":"that can often be desperately"},{"speaker":"Michael Shikashio","startTime":24.03,"endTime":26.91,"body":"needed in our work with dogs,"},{"speaker":"Michael Shikashio","startTime":24.03,"endTime":26.91,"body":"and of course, learning new"},{"speaker":"Michael Shikashio","startTime":26.91,"endTime":29.91,"body":"ideas to help the humans that"},{"speaker":"Michael Shikashio","startTime":26.91,"endTime":29.91,"body":"are in the lives of the dogs"},{"speaker":"Michael Shikashio","startTime":29.91,"endTime":33.09,"body":"that we're working with. Marisa"},{"speaker":"Michael Shikashio","startTime":29.91,"endTime":33.09,"body":"Martino is my guest for this"},{"speaker":"Michael Shikashio","startTime":33.09,"endTime":36.72,"body":"episode of fresh bites. And we"},{"speaker":"Michael Shikashio","startTime":33.09,"endTime":36.72,"body":"focus on the all important"},{"speaker":"Michael Shikashio","startTime":36.72,"endTime":41.1,"body":"relationships between the client"},{"speaker":"Michael Shikashio","startTime":36.72,"endTime":41.1,"body":"and trainer, the client and dog"},{"speaker":"Michael Shikashio","startTime":41.25,"endTime":44.7,"body":"and the dog and trainer using"},{"speaker":"Michael Shikashio","startTime":41.25,"endTime":44.7,"body":"her six connection principles."},{"speaker":"Michael Shikashio","startTime":44.79,"endTime":47.67,"body":"It's a fantastic episode that I"},{"speaker":"Michael Shikashio","startTime":44.79,"endTime":47.67,"body":"think you're going to truly"},{"speaker":"Michael Shikashio","startTime":47.67,"endTime":51.42,"body":"enjoy. And if you are working"},{"speaker":"Michael Shikashio","startTime":47.67,"endTime":51.42,"body":"with aggression cases, or plan"},{"speaker":"Michael Shikashio","startTime":51.42,"endTime":54.54,"body":"on taking aggression cases as a"},{"speaker":"Michael Shikashio","startTime":51.42,"endTime":54.54,"body":"trainer, or maybe you're even"},{"speaker":"Michael Shikashio","startTime":54.54,"endTime":57.87,"body":"struggling with your own dog, we"},{"speaker":"Michael Shikashio","startTime":54.54,"endTime":57.87,"body":"have a variety of educational"},{"speaker":"Michael Shikashio","startTime":57.87,"endTime":60.9,"body":"opportunities for you, including"},{"speaker":"Michael Shikashio","startTime":57.87,"endTime":60.9,"body":"the upcoming aggression in dogs"},{"speaker":"Michael Shikashio","startTime":60.9,"endTime":63.75,"body":"conference happening from"},{"speaker":"Michael Shikashio","startTime":60.9,"endTime":63.75,"body":"September 30 Through October"},{"speaker":"Michael Shikashio","startTime":63.75,"endTime":67.5,"body":"2 2022. in Providence, Rhode"},{"speaker":"Michael Shikashio","startTime":63.75,"endTime":67.5,"body":"Island with both in person and"},{"speaker":"Michael Shikashio","startTime":67.5,"endTime":70.44,"body":"online options. You can also"},{"speaker":"Michael Shikashio","startTime":67.5,"endTime":70.44,"body":"learn more about the aggression"},{"speaker":"Michael Shikashio","startTime":70.44,"endTime":73.68,"body":"in dogs master course, which is"},{"speaker":"Michael Shikashio","startTime":70.44,"endTime":73.68,"body":"the most comprehensive course"},{"speaker":"Michael Shikashio","startTime":73.68,"endTime":76.62,"body":"available anywhere in the world"},{"speaker":"Michael Shikashio","startTime":73.68,"endTime":76.62,"body":"for learning how to work with"},{"speaker":"Michael Shikashio","startTime":76.62,"endTime":80.1,"body":"and help dogs with aggression"},{"speaker":"Michael Shikashio","startTime":76.62,"endTime":80.1,"body":"issues. And special thanks to"},{"speaker":"Michael Shikashio","startTime":80.1,"endTime":83.1,"body":"John Lasala for editing the"},{"speaker":"Michael Shikashio","startTime":80.1,"endTime":83.1,"body":"podcast this season, and"},{"speaker":"Michael Shikashio","startTime":83.1,"endTime":89.76,"body":"bringing the production to the"},{"speaker":"Michael Shikashio","startTime":83.1,"endTime":89.76,"body":"next level. Hey guys, this week,"},{"speaker":"Michael Shikashio","startTime":89.79,"endTime":93.57,"body":"I've got a special guest Marissa"},{"speaker":"Michael Shikashio","startTime":89.79,"endTime":93.57,"body":"Martino who runs her behavior"},{"speaker":"Michael Shikashio","startTime":93.57,"endTime":97.05,"body":"consulting business, paws and"},{"speaker":"Michael Shikashio","startTime":93.57,"endTime":97.05,"body":"reward out of Boulder, Colorado."},{"speaker":"Michael Shikashio","startTime":97.32,"endTime":99.9,"body":"She's passionate about"},{"speaker":"Michael Shikashio","startTime":97.32,"endTime":99.9,"body":"supporting behavior change and"},{"speaker":"Michael Shikashio","startTime":99.9,"endTime":103.11,"body":"enhancing relationships for"},{"speaker":"Michael Shikashio","startTime":99.9,"endTime":103.11,"body":"dogs, their people and others."},{"speaker":"Michael Shikashio","startTime":103.47,"endTime":106.08,"body":"When working with clients,"},{"speaker":"Michael Shikashio","startTime":103.47,"endTime":106.08,"body":"Marisa introduces her six"},{"speaker":"Michael Shikashio","startTime":106.08,"endTime":108.75,"body":"connection principles, which"},{"speaker":"Michael Shikashio","startTime":106.08,"endTime":108.75,"body":"we're going to be talking about,"},{"speaker":"Michael Shikashio","startTime":109.14,"endTime":111.75,"body":"in order to enhance the training"},{"speaker":"Michael Shikashio","startTime":109.14,"endTime":111.75,"body":"process and the relationship"},{"speaker":"Michael Shikashio","startTime":111.75,"endTime":114.75,"body":"between the dog and the pet"},{"speaker":"Michael Shikashio","startTime":111.75,"endTime":114.75,"body":"parents. Her mission is to"},{"speaker":"Michael Shikashio","startTime":114.75,"endTime":117.72,"body":"cultivate awareness. So pet"},{"speaker":"Michael Shikashio","startTime":114.75,"endTime":117.72,"body":"parents can see their active"},{"speaker":"Michael Shikashio","startTime":117.72,"endTime":121.44,"body":"role in their interactions with"},{"speaker":"Michael Shikashio","startTime":117.72,"endTime":121.44,"body":"their dog. And her hope is that"},{"speaker":"Michael Shikashio","startTime":121.56,"endTime":124.41,"body":"this awareness expands to other"},{"speaker":"Michael Shikashio","startTime":121.56,"endTime":124.41,"body":"relationships in their lives."},{"speaker":"Michael Shikashio","startTime":124.86,"endTime":128.64,"body":"She is the host of pause and"},{"speaker":"Michael Shikashio","startTime":124.86,"endTime":128.64,"body":"reward podcast, a co founder of"},{"speaker":"Michael Shikashio","startTime":128.64,"endTime":132.18,"body":"Lima beings, co founder of the"},{"speaker":"Michael Shikashio","startTime":128.64,"endTime":132.18,"body":"connection Summit, and the"},{"speaker":"Michael Shikashio","startTime":132.18,"endTime":135.09,"body":"author of the human canine"},{"speaker":"Michael Shikashio","startTime":132.18,"endTime":135.09,"body":"behavior connection, a better"},{"speaker":"Michael Shikashio","startTime":135.09,"endTime":137.97,"body":"self through dog training. So"},{"speaker":"Michael Shikashio","startTime":135.09,"endTime":137.97,"body":"welcome to the show. Marissa,"},{"speaker":"Michael Shikashio","startTime":138.0,"endTime":139.95,"body":"I'm really excited to be talking"},{"speaker":"Michael Shikashio","startTime":138.0,"endTime":139.95,"body":"about this topic."},{"speaker":"Unknown","startTime":140.22,"endTime":142.62,"body":"Yeah, thank you so much"},{"speaker":"Unknown","startTime":140.22,"endTime":142.62,"body":"for having me, I'm so honored to"},{"speaker":"Unknown","startTime":142.62,"endTime":143.1,"body":"be here."},{"speaker":"Michael Shikashio","startTime":143.489,"endTime":146.099,"body":"And one of"},{"speaker":"Michael Shikashio","startTime":143.489,"endTime":146.099,"body":"the things that's sort of a"},{"speaker":"Michael Shikashio","startTime":146.099,"endTime":149.729,"body":"general theme this in this"},{"speaker":"Michael Shikashio","startTime":146.099,"endTime":149.729,"body":"year's podcast season is"},{"speaker":"Michael Shikashio","startTime":150.089,"endTime":153.989,"body":"relationships in the dog"},{"speaker":"Michael Shikashio","startTime":150.089,"endTime":153.989,"body":"training world and between our"},{"speaker":"Michael Shikashio","startTime":153.989,"endTime":156.479,"body":"dogs and you know, the"},{"speaker":"Michael Shikashio","startTime":153.989,"endTime":156.479,"body":"relationships, we have our job,"},{"speaker":"Michael Shikashio","startTime":156.479,"endTime":159.329,"body":"because it's something I feel"},{"speaker":"Michael Shikashio","startTime":156.479,"endTime":159.329,"body":"that hasn't been talked about"},{"speaker":"Michael Shikashio","startTime":159.329,"endTime":162.329,"body":"enough in the last, you know,"},{"speaker":"Michael Shikashio","startTime":159.329,"endTime":162.329,"body":"decade or so, when we started"},{"speaker":"Michael Shikashio","startTime":162.329,"endTime":166.799,"body":"shifting towards, you know,"},{"speaker":"Michael Shikashio","startTime":162.329,"endTime":166.799,"body":"really this laser focus, look at"},{"speaker":"Michael Shikashio","startTime":166.799,"endTime":169.799,"body":"behavior. So the antecedents,"},{"speaker":"Michael Shikashio","startTime":166.799,"endTime":169.799,"body":"the consequences, training,"},{"speaker":"Michael Shikashio","startTime":169.799,"endTime":172.079,"body":"mechanics, and all those things,"},{"speaker":"Michael Shikashio","startTime":169.799,"endTime":172.079,"body":"which is wonderful, of course,"},{"speaker":"Michael Shikashio","startTime":172.079,"endTime":174.689,"body":"it's great addition to"},{"speaker":"Michael Shikashio","startTime":172.079,"endTime":174.689,"body":"everything we've been doing. But"},{"speaker":"Michael Shikashio","startTime":174.689,"endTime":177.479,"body":"sometimes we forget about other"},{"speaker":"Michael Shikashio","startTime":174.689,"endTime":177.479,"body":"things like the relationship."},{"speaker":"Michael Shikashio","startTime":177.599,"endTime":180.449,"body":"And so you've been talking about"},{"speaker":"Michael Shikashio","startTime":177.599,"endTime":180.449,"body":"the six connection principles in"},{"speaker":"Michael Shikashio","startTime":180.449,"endTime":183.539,"body":"the work you do. So I'd love to"},{"speaker":"Michael Shikashio","startTime":180.449,"endTime":183.539,"body":"dive into that. And kind of why"},{"speaker":"Michael Shikashio","startTime":183.569,"endTime":185.189,"body":"why did you come up with that in"},{"speaker":"Michael Shikashio","startTime":183.569,"endTime":185.189,"body":"the first place?"},{"speaker":"Unknown","startTime":185.76,"endTime":188.94,"body":"Sure. Well, when I"},{"speaker":"Unknown","startTime":185.76,"endTime":188.94,"body":"wrote my book, human canine"},{"speaker":"Unknown","startTime":188.94,"endTime":192.99,"body":"behavior connection several"},{"speaker":"Unknown","startTime":188.94,"endTime":192.99,"body":"years ago, I remember, I"},{"speaker":"Unknown","startTime":192.99,"endTime":196.53,"body":"remember drafting the content"},{"speaker":"Unknown","startTime":192.99,"endTime":196.53,"body":"and thinking, I really want to"},{"speaker":"Unknown","startTime":196.53,"endTime":202.14,"body":"teach my clients, how we have"},{"speaker":"Unknown","startTime":196.53,"endTime":202.14,"body":"the propensity to project a lot"},{"speaker":"Unknown","startTime":202.14,"endTime":204.75,"body":"of our thoughts and stories onto"},{"speaker":"Unknown","startTime":202.14,"endTime":204.75,"body":"our dogs. And that impacts"},{"speaker":"Unknown","startTime":204.75,"endTime":211.05,"body":"behavior. And I wrote that book,"},{"speaker":"Unknown","startTime":204.75,"endTime":211.05,"body":"as an educational platform to"},{"speaker":"Unknown","startTime":211.05,"endTime":214.35,"body":"really cultivate awareness for"},{"speaker":"Unknown","startTime":211.05,"endTime":214.35,"body":"clients. But what I thought was"},{"speaker":"Unknown","startTime":214.35,"endTime":218.19,"body":"really fascinating a few years"},{"speaker":"Unknown","startTime":214.35,"endTime":218.19,"body":"ago, working with my coach, she"},{"speaker":"Unknown","startTime":218.19,"endTime":221.16,"body":"actually said to me, are you"},{"speaker":"Unknown","startTime":218.19,"endTime":221.16,"body":"using those connection"},{"speaker":"Unknown","startTime":221.16,"endTime":225.0,"body":"principles with your clients?"},{"speaker":"Unknown","startTime":221.16,"endTime":225.0,"body":"Like you're really focused on"},{"speaker":"Unknown","startTime":225.18,"endTime":227.52,"body":"cultivating the relationship"},{"speaker":"Unknown","startTime":225.18,"endTime":227.52,"body":"between the client and the dog?"},{"speaker":"Unknown","startTime":227.52,"endTime":229.68,"body":"But are you focused on"},{"speaker":"Unknown","startTime":227.52,"endTime":229.68,"body":"cultivating that same type of"},{"speaker":"Unknown","startTime":229.68,"endTime":233.85,"body":"relationship between you and"},{"speaker":"Unknown","startTime":229.68,"endTime":233.85,"body":"your client? And I remember,"},{"speaker":"Unknown","startTime":233.85,"endTime":236.88,"body":"just like, I dropped everything"},{"speaker":"Unknown","startTime":233.85,"endTime":236.88,"body":"I was holding, and I was like,"},{"speaker":"Unknown","startTime":236.88,"endTime":241.74,"body":"No, I'm not. Like, I'm actually"},{"speaker":"Unknown","startTime":236.88,"endTime":241.74,"body":"not living into what it is that"},{"speaker":"Unknown","startTime":241.74,"endTime":246.75,"body":"I'm preaching and hoping for pet"},{"speaker":"Unknown","startTime":241.74,"endTime":246.75,"body":"parents. And so the work that I"},{"speaker":"Unknown","startTime":246.75,"endTime":249.84,"body":"have done with my coach in the"},{"speaker":"Unknown","startTime":246.75,"endTime":249.84,"body":"past few years around these"},{"speaker":"Unknown","startTime":249.84,"endTime":252.72,"body":"connection principles has really"},{"speaker":"Unknown","startTime":249.84,"endTime":252.72,"body":"led me to believe that there's"},{"speaker":"Unknown","startTime":252.72,"endTime":256.35,"body":"multiple relationships going on"},{"speaker":"Unknown","startTime":252.72,"endTime":256.35,"body":"at once when we're meeting with"},{"speaker":"Unknown","startTime":256.38,"endTime":259.47,"body":"clients. And so just a few of"},{"speaker":"Unknown","startTime":256.38,"endTime":259.47,"body":"those relationships that I'm"},{"speaker":"Unknown","startTime":259.47,"endTime":263.43,"body":"really paying attention to, sort"},{"speaker":"Unknown","startTime":259.47,"endTime":263.43,"body":"of behind the scenes, right,"},{"speaker":"Unknown","startTime":263.43,"endTime":265.62,"body":"like I'm not I'm not talking"},{"speaker":"Unknown","startTime":263.43,"endTime":265.62,"body":"about it with my client, I'm"},{"speaker":"Unknown","startTime":265.62,"endTime":268.44,"body":"just talking about it with"},{"speaker":"Unknown","startTime":265.62,"endTime":268.44,"body":"myself is the relationship"},{"speaker":"Unknown","startTime":268.44,"endTime":270.48,"body":"between me and the dog,"},{"speaker":"Unknown","startTime":268.44,"endTime":270.48,"body":"obviously, right? That's what"},{"speaker":"Unknown","startTime":270.69,"endTime":273.39,"body":"all trainers are doing. We're"},{"speaker":"Unknown","startTime":270.69,"endTime":273.39,"body":"really trying to cultivate that"},{"speaker":"Unknown","startTime":273.57,"endTime":276.99,"body":"safety and that we're, we're"},{"speaker":"Unknown","startTime":273.57,"endTime":276.99,"body":"gonna approach them in the"},{"speaker":"Unknown","startTime":276.99,"endTime":279.09,"body":"appropriate way, or we're"},{"speaker":"Unknown","startTime":276.99,"endTime":279.09,"body":"reading their body language, all"},{"speaker":"Unknown","startTime":279.09,"endTime":281.58,"body":"of this. So it's the"},{"speaker":"Unknown","startTime":279.09,"endTime":281.58,"body":"relationship between me and the"},{"speaker":"Unknown","startTime":281.58,"endTime":284.61,"body":"dog. It's cultivating that"},{"speaker":"Unknown","startTime":281.58,"endTime":284.61,"body":"relationship between me and the"},{"speaker":"Unknown","startTime":284.61,"endTime":288.48,"body":"client. And then I think most"},{"speaker":"Unknown","startTime":284.61,"endTime":288.48,"body":"importantly, and what I struggle"},{"speaker":"Unknown","startTime":288.48,"endTime":291.84,"body":"with the most and what I do the"},{"speaker":"Unknown","startTime":288.48,"endTime":291.84,"body":"most work on is my relationship"},{"speaker":"Unknown","startTime":291.84,"endTime":296.88,"body":"with myself as a trainer. So how"},{"speaker":"Unknown","startTime":291.84,"endTime":296.88,"body":"am I paying attention to what"},{"speaker":"Unknown","startTime":296.88,"endTime":301.56,"body":"I'm carrying into the training"},{"speaker":"Unknown","startTime":296.88,"endTime":301.56,"body":"sessions and what I might be"},{"speaker":"Unknown","startTime":301.56,"endTime":305.91,"body":"projecting into this situation"},{"speaker":"Unknown","startTime":301.56,"endTime":305.91,"body":"and how that could affect the"},{"speaker":"Unknown","startTime":305.91,"endTime":309.66,"body":"outcome, right? So I'm really"},{"speaker":"Unknown","startTime":305.91,"endTime":309.66,"body":"focusing on those three"},{"speaker":"Unknown","startTime":309.69,"endTime":313.41,"body":"relationships all the time. And"},{"speaker":"Unknown","startTime":309.69,"endTime":313.41,"body":"then clearly, there's also the"},{"speaker":"Unknown","startTime":313.41,"endTime":316.53,"body":"relationship between the client"},{"speaker":"Unknown","startTime":313.41,"endTime":316.53,"body":"and the dog. There's also the"},{"speaker":"Unknown","startTime":316.53,"endTime":319.86,"body":"relationship between the client"},{"speaker":"Unknown","startTime":316.53,"endTime":319.86,"body":"and the training process. Right?"},{"speaker":"Unknown","startTime":319.86,"endTime":323.25,"body":"Like, we have a lot of thoughts"},{"speaker":"Unknown","startTime":319.86,"endTime":323.25,"body":"and stories that make up what a"},{"speaker":"Unknown","startTime":323.25,"endTime":326.16,"body":"relationship is. And, and"},{"speaker":"Unknown","startTime":323.25,"endTime":326.16,"body":"sometimes those thoughts and"},{"speaker":"Unknown","startTime":326.16,"endTime":328.62,"body":"stories are accurate, and"},{"speaker":"Unknown","startTime":326.16,"endTime":328.62,"body":"sometimes they're not. And so"},{"speaker":"Unknown","startTime":328.62,"endTime":333.06,"body":"when they're not, I'm curious"},{"speaker":"Unknown","startTime":328.62,"endTime":333.06,"body":"about getting curious. Right? So"},{"speaker":"Unknown","startTime":333.06,"endTime":337.2,"body":"I want to get curious about"},{"speaker":"Unknown","startTime":333.06,"endTime":337.2,"body":"those stories. And I'm, I would"},{"speaker":"Unknown","startTime":337.2,"endTime":340.83,"body":"like to invite both my clients"},{"speaker":"Unknown","startTime":337.2,"endTime":340.83,"body":"and myself to really pay"},{"speaker":"Unknown","startTime":340.83,"endTime":343.53,"body":"attention to what are my"},{"speaker":"Unknown","startTime":340.83,"endTime":343.53,"body":"thoughts? And how is that"},{"speaker":"Unknown","startTime":343.53,"endTime":348.0,"body":"impacting my behavior? And is my"},{"speaker":"Unknown","startTime":343.53,"endTime":348.0,"body":"behavior impacting my dog's"},{"speaker":"Unknown","startTime":348.0,"endTime":352.29,"body":"behavior? Right. And so that's"},{"speaker":"Unknown","startTime":348.0,"endTime":352.29,"body":"where it started. And then, you"},{"speaker":"Unknown","startTime":352.29,"endTime":355.38,"body":"know, we learn, we grow, we"},{"speaker":"Unknown","startTime":352.29,"endTime":355.38,"body":"evolve, right? And now it's"},{"speaker":"Unknown","startTime":355.38,"endTime":359.55,"body":"really me paying attention to,"},{"speaker":"Unknown","startTime":355.38,"endTime":359.55,"body":"like, what is my relationship"},{"speaker":"Unknown","startTime":359.55,"endTime":362.73,"body":"with myself as a trainer? And"},{"speaker":"Unknown","startTime":359.55,"endTime":362.73,"body":"how do I really prioritize my"},{"speaker":"Unknown","startTime":362.73,"endTime":366.45,"body":"relationship with the client,"},{"speaker":"Unknown","startTime":362.73,"endTime":366.45,"body":"maybe even more so than the"},{"speaker":"Unknown","startTime":366.45,"endTime":368.67,"body":"relationship with the dog,"},{"speaker":"Unknown","startTime":366.45,"endTime":368.67,"body":"right, because they're the ones"},{"speaker":"Unknown","startTime":368.67,"endTime":370.74,"body":"that are going to be doing the"},{"speaker":"Unknown","startTime":368.67,"endTime":370.74,"body":"work. And I want to make sure"},{"speaker":"Unknown","startTime":370.74,"endTime":374.88,"body":"that their needs are just as"},{"speaker":"Unknown","startTime":370.74,"endTime":374.88,"body":"prioritized as the dog needs."},{"speaker":"Michael Shikashio","startTime":375.509,"endTime":377.039,"body":"Now, you've"},{"speaker":"Michael Shikashio","startTime":375.509,"endTime":377.039,"body":"got me really excited because"},{"speaker":"Michael Shikashio","startTime":377.039,"endTime":379.349,"body":"this is, you know, the podcast"},{"speaker":"Michael Shikashio","startTime":377.039,"endTime":379.349,"body":"is about aggression. And I"},{"speaker":"Michael Shikashio","startTime":379.349,"endTime":382.109,"body":"always say in aggression cases,"},{"speaker":"Michael Shikashio","startTime":379.349,"endTime":382.109,"body":"that it's so important, that"},{"speaker":"Michael Shikashio","startTime":382.109,"endTime":385.469,"body":"relationship aspect between all"},{"speaker":"Michael Shikashio","startTime":382.109,"endTime":385.469,"body":"of the parties, including, you"},{"speaker":"Michael Shikashio","startTime":385.469,"endTime":387.599,"body":"know, our relationship with the"},{"speaker":"Michael Shikashio","startTime":385.469,"endTime":387.599,"body":"clients and being able to"},{"speaker":"Michael Shikashio","startTime":387.599,"endTime":390.839,"body":"communicate with them, because"},{"speaker":"Michael Shikashio","startTime":387.599,"endTime":390.839,"body":"really an aggression cases, much"},{"speaker":"Michael Shikashio","startTime":390.839,"endTime":394.259,"body":"of the focus is on working with"},{"speaker":"Michael Shikashio","startTime":390.839,"endTime":394.259,"body":"the people, much more so than"},{"speaker":"Michael Shikashio","startTime":394.259,"endTime":396.629,"body":"many of you other cases where"},{"speaker":"Michael Shikashio","startTime":394.259,"endTime":396.629,"body":"we'd be focusing more on the"},{"speaker":"Michael Shikashio","startTime":396.629,"endTime":399.299,"body":"dog, it's not to say the dog"},{"speaker":"Michael Shikashio","startTime":396.629,"endTime":399.299,"body":"isn't important, of course, but"},{"speaker":"Michael Shikashio","startTime":399.299,"endTime":402.509,"body":"we're often focusing so much,"},{"speaker":"Michael Shikashio","startTime":399.299,"endTime":402.509,"body":"but I what I really love, what"},{"speaker":"Michael Shikashio","startTime":402.509,"endTime":404.729,"body":"you said is that, you know,"},{"speaker":"Michael Shikashio","startTime":402.509,"endTime":404.729,"body":"focusing on our relationship"},{"speaker":"Michael Shikashio","startTime":404.729,"endTime":408.929,"body":"with ourselves, because of how"},{"speaker":"Michael Shikashio","startTime":404.729,"endTime":408.929,"body":"aggression cases can impact the"},{"speaker":"Michael Shikashio","startTime":408.929,"endTime":412.139,"body":"trainer and the consultants"},{"speaker":"Michael Shikashio","startTime":408.929,"endTime":412.139,"body":"involved. So, yeah, so let's"},{"speaker":"Michael Shikashio","startTime":412.139,"endTime":415.049,"body":"take a deeper dive, you know, so"},{"speaker":"Michael Shikashio","startTime":412.139,"endTime":415.049,"body":"you've got their six principles,"},{"speaker":"Michael Shikashio","startTime":415.049,"endTime":417.929,"body":"right? And you can kind of"},{"speaker":"Michael Shikashio","startTime":415.049,"endTime":417.929,"body":"unpack each one. But, you know,"},{"speaker":"Michael Shikashio","startTime":417.959,"endTime":420.989,"body":"we could even unpack it in a way"},{"speaker":"Michael Shikashio","startTime":417.959,"endTime":420.989,"body":"that's focusing on maybe a type"},{"speaker":"Michael Shikashio","startTime":420.989,"endTime":423.929,"body":"of aggression case, or a type of"},{"speaker":"Michael Shikashio","startTime":420.989,"endTime":423.929,"body":"issue that focuses around"},{"speaker":"Michael Shikashio","startTime":423.929,"endTime":427.019,"body":"aggression. So, so what's number"},{"speaker":"Michael Shikashio","startTime":423.929,"endTime":427.019,"body":"one? What is the top of that"},{"speaker":"Michael Shikashio","startTime":427.019,"endTime":428.369,"body":"list that you have? Sure."},{"speaker":"Unknown","startTime":428.639,"endTime":431.819,"body":"So number one, and they"},{"speaker":"Unknown","startTime":428.639,"endTime":431.819,"body":"are different in my book than"},{"speaker":"Unknown","startTime":431.819,"endTime":435.719,"body":"they are today. Because again,"},{"speaker":"Unknown","startTime":431.819,"endTime":435.719,"body":"you learn you grow, you you edit"},{"speaker":"Unknown","startTime":435.719,"endTime":439.709,"body":"your work, right. But number one"},{"speaker":"Unknown","startTime":435.719,"endTime":439.709,"body":"is pausing to notice all"},{"speaker":"Unknown","startTime":439.709,"endTime":444.029,"body":"conditions. And what I mean by"},{"speaker":"Unknown","startTime":439.709,"endTime":444.029,"body":"that is, you know, I think that"},{"speaker":"Unknown","startTime":444.029,"endTime":446.759,"body":"as trainers and behavior"},{"speaker":"Unknown","startTime":444.029,"endTime":446.759,"body":"consultants, we're really good"},{"speaker":"Unknown","startTime":446.759,"endTime":450.059,"body":"at pausing to notice all"},{"speaker":"Unknown","startTime":446.759,"endTime":450.059,"body":"conditions, when it comes to the"},{"speaker":"Unknown","startTime":450.059,"endTime":453.359,"body":"antecedents when it comes to the"},{"speaker":"Unknown","startTime":450.059,"endTime":453.359,"body":"consequences when it comes to"},{"speaker":"Unknown","startTime":453.569,"endTime":456.509,"body":"the dog's body language, right?"},{"speaker":"Unknown","startTime":453.569,"endTime":456.509,"body":"Like, we're really, really good."},{"speaker":"Unknown","startTime":456.509,"endTime":459.569,"body":"We're almost detectives in that"},{"speaker":"Unknown","startTime":456.509,"endTime":459.569,"body":"way, where we're, we're trying"},{"speaker":"Unknown","startTime":459.569,"endTime":461.759,"body":"to pick up on all the little"},{"speaker":"Unknown","startTime":459.569,"endTime":461.759,"body":"details that are causing the"},{"speaker":"Unknown","startTime":461.759,"endTime":465.239,"body":"behavior to happen. But I think"},{"speaker":"Unknown","startTime":461.759,"endTime":465.239,"body":"what I'm also really curious"},{"speaker":"Unknown","startTime":465.239,"endTime":468.119,"body":"about is pausing to notice, like"},{"speaker":"Unknown","startTime":465.239,"endTime":468.119,"body":"what's going on within the"},{"speaker":"Unknown","startTime":468.119,"endTime":471.959,"body":"client, right? If I'm noticing"},{"speaker":"Unknown","startTime":468.119,"endTime":471.959,"body":"that the client is struggling"},{"speaker":"Unknown","startTime":471.959,"endTime":475.229,"body":"with the particular exercise,"},{"speaker":"Unknown","startTime":471.959,"endTime":475.229,"body":"you know, I might ask a question"},{"speaker":"Unknown","startTime":475.229,"endTime":477.959,"body":"like, What thoughts do you have"},{"speaker":"Unknown","startTime":475.229,"endTime":477.959,"body":"in this moment, and they might"},{"speaker":"Unknown","startTime":477.959,"endTime":480.149,"body":"say, like, I'm struggling,"},{"speaker":"Unknown","startTime":477.959,"endTime":480.149,"body":"right. And that would be really"},{"speaker":"Unknown","startTime":480.149,"endTime":483.479,"body":"good information for me. And I"},{"speaker":"Unknown","startTime":480.149,"endTime":483.479,"body":"can say, okay, let's make this"},{"speaker":"Unknown","startTime":483.509,"endTime":487.379,"body":"exercise a little bit more"},{"speaker":"Unknown","startTime":483.509,"endTime":487.379,"body":"simple. Let's break it down. No"},{"speaker":"Unknown","startTime":487.409,"endTime":490.919,"body":"judgment, in that it's just, we"},{"speaker":"Unknown","startTime":487.409,"endTime":490.919,"body":"need to set up the environment"},{"speaker":"Unknown","startTime":490.919,"endTime":494.249,"body":"so that you're successful, so"},{"speaker":"Unknown","startTime":490.919,"endTime":494.249,"body":"that your dog is successful. So"},{"speaker":"Unknown","startTime":494.639,"endTime":497.249,"body":"it's really pausing to notice"},{"speaker":"Unknown","startTime":494.639,"endTime":497.249,"body":"what's going on for the client"},{"speaker":"Unknown","startTime":497.249,"endTime":499.919,"body":"mechanically, it's pausing to"},{"speaker":"Unknown","startTime":497.249,"endTime":499.919,"body":"notice what's going on for them"},{"speaker":"Unknown","startTime":500.099,"endTime":504.839,"body":"internally. And a lot of that is"},{"speaker":"Unknown","startTime":500.099,"endTime":504.839,"body":"really like flexing my active"},{"speaker":"Unknown","startTime":504.839,"endTime":509.339,"body":"listening muscle and my taking"},{"speaker":"Unknown","startTime":504.839,"endTime":509.339,"body":"my observation muscle that I use"},{"speaker":"Unknown","startTime":509.339,"endTime":512.279,"body":"with dogs all the time and"},{"speaker":"Unknown","startTime":509.339,"endTime":512.279,"body":"observing my clients as well"},{"speaker":"Unknown","startTime":512.309,"endTime":515.309,"body":"like, what's going on with their"},{"speaker":"Unknown","startTime":512.309,"endTime":515.309,"body":"body language? Did they just"},{"speaker":"Unknown","startTime":515.309,"endTime":519.239,"body":"like shrink away when I brought"},{"speaker":"Unknown","startTime":515.309,"endTime":519.239,"body":"up medication? Did they, you"},{"speaker":"Unknown","startTime":519.239,"endTime":523.079,"body":"know, really struggled with the"},{"speaker":"Unknown","startTime":519.239,"endTime":523.079,"body":"previous exercise? Are they not"},{"speaker":"Unknown","startTime":523.079,"endTime":526.199,"body":"implementing the management"},{"speaker":"Unknown","startTime":523.079,"endTime":526.199,"body":"strategy, and then you know,"},{"speaker":"Unknown","startTime":526.199,"endTime":529.229,"body":"things are getting chaotic in"},{"speaker":"Unknown","startTime":526.199,"endTime":529.229,"body":"the home, like, I really need to"},{"speaker":"Unknown","startTime":529.409,"endTime":534.599,"body":"pause and notice those things"},{"speaker":"Unknown","startTime":529.409,"endTime":534.599,"body":"and jot them down and take note"},{"speaker":"Unknown","startTime":534.599,"endTime":537.449,"body":"whether or not that's going to"},{"speaker":"Unknown","startTime":534.599,"endTime":537.449,"body":"impact our trading plan or not."},{"speaker":"Unknown","startTime":537.809,"endTime":540.359,"body":"And then lastly, again, I'm"},{"speaker":"Unknown","startTime":537.809,"endTime":540.359,"body":"always looking at the three"},{"speaker":"Unknown","startTime":540.359,"endTime":543.209,"body":"parties involved, I have to"},{"speaker":"Unknown","startTime":540.359,"endTime":543.209,"body":"pause and notice what's going on"},{"speaker":"Unknown","startTime":543.209,"endTime":548.849,"body":"within me. Like more recently, I"},{"speaker":"Unknown","startTime":543.209,"endTime":548.849,"body":"had a client that the story I"},{"speaker":"Unknown","startTime":548.849,"endTime":551.609,"body":"kept telling myself about this"},{"speaker":"Unknown","startTime":548.849,"endTime":551.609,"body":"client was that the client is"},{"speaker":"Unknown","startTime":551.609,"endTime":556.589,"body":"not listening to me. And I did"},{"speaker":"Unknown","startTime":551.609,"endTime":556.589,"body":"some work on that statement. And"},{"speaker":"Unknown","startTime":556.589,"endTime":560.039,"body":"I realized, like, I'm also not"},{"speaker":"Unknown","startTime":556.589,"endTime":560.039,"body":"listening to the client, right."},{"speaker":"Unknown","startTime":560.039,"endTime":563.519,"body":"And so I could have gone down"},{"speaker":"Unknown","startTime":560.039,"endTime":563.519,"body":"the road of client is not"},{"speaker":"Unknown","startTime":563.519,"endTime":566.309,"body":"listening to me, I'm getting"},{"speaker":"Unknown","startTime":563.519,"endTime":566.309,"body":"really frustrated. They're not,"},{"speaker":"Unknown","startTime":566.309,"endTime":568.679,"body":"you know, the old word we used"},{"speaker":"Unknown","startTime":566.309,"endTime":568.679,"body":"to use was like, they're not"},{"speaker":"Unknown","startTime":568.679,"endTime":572.939,"body":"compliant with the trading plan,"},{"speaker":"Unknown","startTime":568.679,"endTime":572.939,"body":"right? And instead, I was like,"},{"speaker":"Unknown","startTime":572.939,"endTime":577.199,"body":"Well, I'm also not listening to"},{"speaker":"Unknown","startTime":572.939,"endTime":577.199,"body":"them. And I'm also not listening"},{"speaker":"Unknown","startTime":577.199,"endTime":581.579,"body":"to myself like I, I need certain"},{"speaker":"Unknown","startTime":577.199,"endTime":581.579,"body":"things from this client. I don't"},{"speaker":"Unknown","startTime":581.579,"endTime":583.889,"body":"know if I've set the"},{"speaker":"Unknown","startTime":581.579,"endTime":583.889,"body":"expectations correctly. So maybe"},{"speaker":"Unknown","startTime":583.889,"endTime":586.919,"body":"I'll just check in with them and"},{"speaker":"Unknown","startTime":583.889,"endTime":586.919,"body":"say, Hey, listen, in order for"},{"speaker":"Unknown","startTime":586.919,"endTime":590.759,"body":"us to reach your goals, we need"},{"speaker":"Unknown","startTime":586.919,"endTime":590.759,"body":"a b and c done. Let's co create"},{"speaker":"Unknown","startTime":590.759,"endTime":595.109,"body":"some solutions to figure out how"},{"speaker":"Unknown","startTime":590.759,"endTime":595.109,"body":"we can get that done. Right so I"},{"speaker":"Unknown","startTime":595.109,"endTime":599.879,"body":"think the pausing to notice"},{"speaker":"Unknown","startTime":595.109,"endTime":599.879,"body":"what's going on in me is so"},{"speaker":"Unknown","startTime":599.879,"endTime":603.839,"body":"cool. critical because I'm sort"},{"speaker":"Unknown","startTime":599.879,"endTime":603.839,"body":"of the first, like, I start the"},{"speaker":"Unknown","startTime":603.839,"endTime":606.659,"body":"conversation, and I'm telling"},{"speaker":"Unknown","startTime":603.839,"endTime":606.659,"body":"them, okay, we're going to do"},{"speaker":"Unknown","startTime":606.659,"endTime":609.239,"body":"this, we're not going to do"},{"speaker":"Unknown","startTime":606.659,"endTime":609.239,"body":"this, how do you feel about"},{"speaker":"Unknown","startTime":609.239,"endTime":612.689,"body":"this? Right? Like, I have to be"},{"speaker":"Unknown","startTime":609.239,"endTime":612.689,"body":"really aware of what's happening"},{"speaker":"Unknown","startTime":612.689,"endTime":617.189,"body":"within me in every session. And"},{"speaker":"Unknown","startTime":612.689,"endTime":617.189,"body":"so it's a lot to juggle. But the"},{"speaker":"Unknown","startTime":617.189,"endTime":619.259,"body":"more you practice, the more"},{"speaker":"Unknown","startTime":617.189,"endTime":619.259,"body":"fluent you become."},{"speaker":"Michael Shikashio","startTime":620.1,"endTime":622.23,"body":"That's such"},{"speaker":"Michael Shikashio","startTime":620.1,"endTime":622.23,"body":"an important aspect again,"},{"speaker":"Michael Shikashio","startTime":622.29,"endTime":624.6,"body":"especially with aggression"},{"speaker":"Michael Shikashio","startTime":622.29,"endTime":624.6,"body":"cases, everything you're talking"},{"speaker":"Michael Shikashio","startTime":624.6,"endTime":627.66,"body":"about resonates so much with me,"},{"speaker":"Michael Shikashio","startTime":624.6,"endTime":627.66,"body":"because, you know, let's use an"},{"speaker":"Michael Shikashio","startTime":627.66,"endTime":630.48,"body":"example of dog that is barking"},{"speaker":"Michael Shikashio","startTime":627.66,"endTime":630.48,"body":"and lunging on leash, and maybe"},{"speaker":"Michael Shikashio","startTime":630.48,"endTime":632.94,"body":"the owners got pulled down to"},{"speaker":"Michael Shikashio","startTime":630.48,"endTime":632.94,"body":"the ground, or maybe the dogs"},{"speaker":"Michael Shikashio","startTime":632.94,"endTime":634.98,"body":"rip the leash out of the"},{"speaker":"Michael Shikashio","startTime":632.94,"endTime":634.98,"body":"client's hands. So they're"},{"speaker":"Michael Shikashio","startTime":634.98,"endTime":638.25,"body":"really afraid of going out. And"},{"speaker":"Michael Shikashio","startTime":634.98,"endTime":638.25,"body":"we could be like, Okay, here's"},{"speaker":"Michael Shikashio","startTime":638.25,"endTime":640.56,"body":"what you can do, you can go out"},{"speaker":"Michael Shikashio","startTime":638.25,"endTime":640.56,"body":"and, you know, click and treat"},{"speaker":"Michael Shikashio","startTime":640.56,"endTime":643.11,"body":"or current condition, give our"},{"speaker":"Michael Shikashio","startTime":640.56,"endTime":643.11,"body":"usual strategies, go out there"},{"speaker":"Michael Shikashio","startTime":643.11,"endTime":645.87,"body":"and go do it. And then we get"},{"speaker":"Michael Shikashio","startTime":643.11,"endTime":645.87,"body":"there next time. And they're"},{"speaker":"Michael Shikashio","startTime":645.87,"endTime":647.64,"body":"like, Oh, I really haven't done"},{"speaker":"Michael Shikashio","startTime":645.87,"endTime":647.64,"body":"it. And then the first thing"},{"speaker":"Michael Shikashio","startTime":647.64,"endTime":650.04,"body":"that often comes to our mind are"},{"speaker":"Michael Shikashio","startTime":647.64,"endTime":650.04,"body":"like, Oh, here we go, again,"},{"speaker":"Michael Shikashio","startTime":650.04,"endTime":654.45,"body":"other than not jumping in and"},{"speaker":"Michael Shikashio","startTime":650.04,"endTime":654.45,"body":"participating. And then you"},{"speaker":"Michael Shikashio","startTime":654.45,"endTime":656.82,"body":"know, we don't think about it"},{"speaker":"Michael Shikashio","startTime":654.45,"endTime":656.82,"body":"that way. Sometimes we certainly"},{"speaker":"Michael Shikashio","startTime":656.82,"endTime":659.79,"body":"don't think about like, is it"},{"speaker":"Michael Shikashio","startTime":656.82,"endTime":659.79,"body":"the way I'm communicating? So"},{"speaker":"Michael Shikashio","startTime":659.88,"endTime":663.93,"body":"you're mentioning quite a number"},{"speaker":"Michael Shikashio","startTime":659.88,"endTime":663.93,"body":"of skills in which I think,"},{"speaker":"Michael Shikashio","startTime":664.2,"endTime":667.47,"body":"maybe take some time to acquire"},{"speaker":"Michael Shikashio","startTime":664.2,"endTime":667.47,"body":"or maybe need some realization?"},{"speaker":"Michael Shikashio","startTime":667.47,"endTime":670.08,"body":"So how did you acquire those"},{"speaker":"Michael Shikashio","startTime":667.47,"endTime":670.08,"body":"skills? Or how'd you get to"},{"speaker":"Michael Shikashio","startTime":670.14,"endTime":671.16,"body":"start to notice these"},{"speaker":"Unknown","startTime":671.159,"endTime":676.529,"body":"things? Yeah, um, gosh,"},{"speaker":"Unknown","startTime":671.159,"endTime":676.529,"body":"I think I acquired a lot of"},{"speaker":"Unknown","startTime":676.529,"endTime":681.629,"body":"this. Working in shelters,"},{"speaker":"Unknown","startTime":676.529,"endTime":681.629,"body":"right. So a lot of my career has"},{"speaker":"Unknown","startTime":681.629,"endTime":684.749,"body":"been in animal welfare, and has"},{"speaker":"Unknown","startTime":681.629,"endTime":684.749,"body":"been working in shelters. And I"},{"speaker":"Unknown","startTime":684.749,"endTime":688.859,"body":"would have to, you know,"},{"speaker":"Unknown","startTime":684.749,"endTime":688.859,"body":"managing behavior teams, and"},{"speaker":"Unknown","startTime":688.859,"endTime":691.889,"body":"then also managing behavior"},{"speaker":"Unknown","startTime":688.859,"endTime":691.889,"body":"volunteers. And then I, in my"},{"speaker":"Unknown","startTime":691.919,"endTime":694.649,"body":"latest experience, I did a lot"},{"speaker":"Unknown","startTime":691.919,"endTime":694.649,"body":"of work traveling around"},{"speaker":"Unknown","startTime":694.649,"endTime":697.619,"body":"Colorado and working with a"},{"speaker":"Unknown","startTime":694.649,"endTime":697.619,"body":"shelters that have very few"},{"speaker":"Unknown","startTime":697.619,"endTime":702.179,"body":"resources. And so meeting people"},{"speaker":"Unknown","startTime":697.619,"endTime":702.179,"body":"where they're at, like, I had to"},{"speaker":"Unknown","startTime":702.179,"endTime":704.819,"body":"develop that as a little bit of"},{"speaker":"Unknown","startTime":702.179,"endTime":704.819,"body":"a superpower, if you will,"},{"speaker":"Unknown","startTime":704.819,"endTime":709.379,"body":"because you can't just steamroll"},{"speaker":"Unknown","startTime":704.819,"endTime":709.379,"body":"in and tell people what to do,"},{"speaker":"Unknown","startTime":709.379,"endTime":711.629,"body":"and then expect that that's"},{"speaker":"Unknown","startTime":709.379,"endTime":711.629,"body":"going to happen, right? Like I"},{"speaker":"Unknown","startTime":711.629,"endTime":715.589,"body":"really needed to move slowly and"},{"speaker":"Unknown","startTime":711.629,"endTime":715.589,"body":"shape my relationship with"},{"speaker":"Unknown","startTime":715.589,"endTime":718.859,"body":"folks, especially when I'm going"},{"speaker":"Unknown","startTime":715.589,"endTime":718.859,"body":"into rural parts of Colorado and"},{"speaker":"Unknown","startTime":718.859,"endTime":722.729,"body":"saying, like, hey, you know, a"},{"speaker":"Unknown","startTime":718.859,"endTime":722.729,"body":"lot of these animals are there,"},{"speaker":"Unknown","startTime":722.729,"endTime":725.309,"body":"their welfare is really"},{"speaker":"Unknown","startTime":722.729,"endTime":725.309,"body":"compromised, right? Like, I"},{"speaker":"Unknown","startTime":725.309,"endTime":727.679,"body":"don't start off with that,"},{"speaker":"Unknown","startTime":725.309,"endTime":727.679,"body":"right? I'm starting off with let"},{"speaker":"Unknown","startTime":727.679,"endTime":730.499,"body":"me get to know you. Let me"},{"speaker":"Unknown","startTime":727.679,"endTime":730.499,"body":"understand, let me be really"},{"speaker":"Unknown","startTime":730.499,"endTime":734.369,"body":"curious. So I think definitely,"},{"speaker":"Unknown","startTime":730.499,"endTime":734.369,"body":"in that experience, and then,"},{"speaker":"Unknown","startTime":734.549,"endTime":737.729,"body":"like I mentioned, I have an"},{"speaker":"Unknown","startTime":734.549,"endTime":737.729,"body":"incredible coach that I have"},{"speaker":"Unknown","startTime":737.729,"endTime":741.839,"body":"worked on for many years, and"},{"speaker":"Unknown","startTime":737.729,"endTime":741.839,"body":"she has been the one to help"},{"speaker":"Unknown","startTime":742.289,"endTime":747.149,"body":"really dissect my work and help"},{"speaker":"Unknown","startTime":742.289,"endTime":747.149,"body":"me be able to talk about it and"},{"speaker":"Unknown","startTime":747.149,"endTime":750.029,"body":"help me be able to put labels"},{"speaker":"Unknown","startTime":747.149,"endTime":750.029,"body":"and language around like, what"},{"speaker":"Unknown","startTime":750.029,"endTime":753.569,"body":"is it that I naturally do? You"},{"speaker":"Unknown","startTime":750.029,"endTime":753.569,"body":"know, and how have I cultivated"},{"speaker":"Unknown","startTime":753.569,"endTime":758.639,"body":"these skills and so I owe a lot"},{"speaker":"Unknown","startTime":753.569,"endTime":758.639,"body":"of my awareness and a lot of"},{"speaker":"Unknown","startTime":758.639,"endTime":761.729,"body":"like, strengthening these skills"},{"speaker":"Unknown","startTime":758.639,"endTime":761.729,"body":"to her like she's actually"},{"speaker":"Unknown","startTime":761.729,"endTime":765.599,"body":"watched virtual coaching and"},{"speaker":"Unknown","startTime":761.729,"endTime":765.599,"body":"training sessions between me and"},{"speaker":"Unknown","startTime":765.599,"endTime":769.559,"body":"clients before and giving me"},{"speaker":"Unknown","startTime":765.599,"endTime":769.559,"body":"feedback, not on my training"},{"speaker":"Unknown","startTime":769.559,"endTime":774.419,"body":"plan, but on my listening skills"},{"speaker":"Unknown","startTime":769.559,"endTime":774.419,"body":"on my curiosity questions,"},{"speaker":"Unknown","startTime":774.659,"endTime":778.919,"body":"allowing people to fill the"},{"speaker":"Unknown","startTime":774.659,"endTime":778.919,"body":"space, but also maintaining"},{"speaker":"Unknown","startTime":779.189,"endTime":782.579,"body":"goals and the momentum"},{"speaker":"Unknown","startTime":779.189,"endTime":782.579,"body":"throughout the session. So she's"},{"speaker":"Unknown","startTime":782.579,"endTime":786.659,"body":"really been a gift to me in"},{"speaker":"Unknown","startTime":782.579,"endTime":786.659,"body":"providing that feedback."},{"speaker":"Michael Shikashio","startTime":787.049,"endTime":788.489,"body":"That's"},{"speaker":"Michael Shikashio","startTime":787.049,"endTime":788.489,"body":"brilliant. It's something that I"},{"speaker":"Michael Shikashio","startTime":788.489,"endTime":791.189,"body":"think all trainers that are"},{"speaker":"Michael Shikashio","startTime":788.489,"endTime":791.189,"body":"going to end up working in"},{"speaker":"Michael Shikashio","startTime":791.219,"endTime":794.969,"body":"behavior problems should add to"},{"speaker":"Michael Shikashio","startTime":791.219,"endTime":794.969,"body":"their skill set, you know, being"},{"speaker":"Michael Shikashio","startTime":794.969,"endTime":798.419,"body":"able to navigate conversations"},{"speaker":"Michael Shikashio","startTime":794.969,"endTime":798.419,"body":"effectively, and empathetically"},{"speaker":"Michael Shikashio","startTime":798.419,"endTime":802.679,"body":"as well. So, all right, so let's"},{"speaker":"Michael Shikashio","startTime":798.419,"endTime":802.679,"body":"jump into the second part of the"},{"speaker":"Michael Shikashio","startTime":802.709,"endTime":804.719,"body":"principles or two."},{"speaker":"Unknown","startTime":805.38,"endTime":808.5,"body":"So we separated these"},{"speaker":"Unknown","startTime":805.38,"endTime":808.5,"body":"two out because I think partly"},{"speaker":"Unknown","startTime":808.5,"endTime":813.81,"body":"because I need help pausing,"},{"speaker":"Unknown","startTime":808.5,"endTime":813.81,"body":"because I'm really fast type A"},{"speaker":"Unknown","startTime":814.11,"endTime":817.32,"body":"east coast, right, like, so I"},{"speaker":"Unknown","startTime":814.11,"endTime":817.32,"body":"don't I don't pause that well,"},{"speaker":"Unknown","startTime":817.32,"endTime":819.84,"body":"so that and I will tell you the"},{"speaker":"Unknown","startTime":817.32,"endTime":819.84,"body":"ones that I'm like kind of"},{"speaker":"Unknown","startTime":819.84,"endTime":821.73,"body":"fluent in and I'll tell you the"},{"speaker":"Unknown","startTime":819.84,"endTime":821.73,"body":"ones that I'm struggling, but"},{"speaker":"Unknown","startTime":821.73,"endTime":824.37,"body":"pausing is a struggle for me. So"},{"speaker":"Unknown","startTime":821.73,"endTime":824.37,"body":"I really wanted to highlight"},{"speaker":"Unknown","startTime":824.37,"endTime":828.45,"body":"that one big time. And then the"},{"speaker":"Unknown","startTime":824.37,"endTime":828.45,"body":"next is if I'm going to pause,"},{"speaker":"Unknown","startTime":828.45,"endTime":831.06,"body":"I'm going to be observing labels"},{"speaker":"Unknown","startTime":828.45,"endTime":831.06,"body":"and language, right? Or I'm"},{"speaker":"Unknown","startTime":831.06,"endTime":835.5,"body":"going to be observing, in other"},{"speaker":"Unknown","startTime":831.06,"endTime":835.5,"body":"words, a mindset, right? So when"},{"speaker":"Unknown","startTime":835.5,"endTime":839.01,"body":"I pause, and notice that like,"},{"speaker":"Unknown","startTime":835.5,"endTime":839.01,"body":"my body is really tense, or I'm"},{"speaker":"Unknown","startTime":839.01,"endTime":842.1,"body":"sensing that I'm really"},{"speaker":"Unknown","startTime":839.01,"endTime":842.1,"body":"frustrated, or I have like"},{"speaker":"Unknown","startTime":842.1,"endTime":845.25,"body":"anxiety come up in my chest,"},{"speaker":"Unknown","startTime":842.1,"endTime":845.25,"body":"like, what are the thoughts"},{"speaker":"Unknown","startTime":845.25,"endTime":849.18,"body":"associated to that? So I'm"},{"speaker":"Unknown","startTime":845.25,"endTime":849.18,"body":"frustrated that my client is not"},{"speaker":"Unknown","startTime":849.18,"endTime":853.2,"body":"listening to me or, you know,"},{"speaker":"Unknown","startTime":849.18,"endTime":853.2,"body":"I'm nervous about this dog's"},{"speaker":"Unknown","startTime":853.2,"endTime":859.53,"body":"prognosis, or my client might be"},{"speaker":"Unknown","startTime":853.2,"endTime":859.53,"body":"using particular language that"},{"speaker":"Unknown","startTime":859.53,"endTime":862.32,"body":"is really detrimental to their"},{"speaker":"Unknown","startTime":859.53,"endTime":862.32,"body":"relationship, right? Like, they"},{"speaker":"Unknown","startTime":862.32,"endTime":865.44,"body":"might be using specific labels"},{"speaker":"Unknown","startTime":862.32,"endTime":865.44,"body":"that we talk about all all the"},{"speaker":"Unknown","startTime":865.44,"endTime":868.26,"body":"time. Like, they might be"},{"speaker":"Unknown","startTime":865.44,"endTime":868.26,"body":"calling their dog dominant, or"},{"speaker":"Unknown","startTime":868.26,"endTime":871.08,"body":"they might be saying that like,"},{"speaker":"Unknown","startTime":868.26,"endTime":871.08,"body":"their dog is pushy, or their dog"},{"speaker":"Unknown","startTime":871.08,"endTime":874.23,"body":"is rude or, or they might even"},{"speaker":"Unknown","startTime":871.08,"endTime":874.23,"body":"be turning around and blaming"},{"speaker":"Unknown","startTime":874.23,"endTime":880.02,"body":"themselves. Like, I find that we"},{"speaker":"Unknown","startTime":874.23,"endTime":880.02,"body":"lean towards blaming someone"},{"speaker":"Unknown","startTime":880.02,"endTime":882.69,"body":"when we're feeling"},{"speaker":"Unknown","startTime":880.02,"endTime":882.69,"body":"uncomfortable, right. And you"},{"speaker":"Unknown","startTime":882.69,"endTime":885.51,"body":"either have the clients that are"},{"speaker":"Unknown","startTime":882.69,"endTime":885.51,"body":"super dedicated, and I love"},{"speaker":"Unknown","startTime":885.54,"endTime":887.73,"body":"working with them, but they"},{"speaker":"Unknown","startTime":885.54,"endTime":887.73,"body":"often are really hard on"},{"speaker":"Unknown","startTime":887.73,"endTime":890.7,"body":"themselves. And then you have"},{"speaker":"Unknown","startTime":887.73,"endTime":890.7,"body":"some other clients that are just"},{"speaker":"Unknown","startTime":890.7,"endTime":894.45,"body":"like, oh, like, I want you to"},{"speaker":"Unknown","startTime":890.7,"endTime":894.45,"body":"fix my dog's behavior. And I'm"},{"speaker":"Unknown","startTime":894.45,"endTime":897.54,"body":"blaming the dog right and"},{"speaker":"Unknown","startTime":894.45,"endTime":897.54,"body":"sometimes that can oscillate"},{"speaker":"Unknown","startTime":897.54,"endTime":900.09,"body":"back and forth between blaming"},{"speaker":"Unknown","startTime":897.54,"endTime":900.09,"body":"themselves blaming the dog I"},{"speaker":"Unknown","startTime":900.09,"endTime":904.62,"body":"blaming us, right? And I think"},{"speaker":"Unknown","startTime":900.09,"endTime":904.62,"body":"using that language like it's"},{"speaker":"Unknown","startTime":904.62,"endTime":908.46,"body":"going to come up. But my, you"},{"speaker":"Unknown","startTime":904.62,"endTime":908.46,"body":"know, my invitation to everyone"},{"speaker":"Unknown","startTime":908.46,"endTime":911.55,"body":"is is it really true, right?"},{"speaker":"Unknown","startTime":908.46,"endTime":911.55,"body":"Which leads us to the third"},{"speaker":"Unknown","startTime":911.58,"endTime":913.95,"body":"principle, which is getting"},{"speaker":"Unknown","startTime":911.58,"endTime":913.95,"body":"curious, right? Instead of"},{"speaker":"Unknown","startTime":914.19,"endTime":918.57,"body":"getting stuck with, I'm feeling"},{"speaker":"Unknown","startTime":914.19,"endTime":918.57,"body":"really frustrated, I'm angry"},{"speaker":"Unknown","startTime":918.57,"endTime":921.33,"body":"that I haven't done enough for"},{"speaker":"Unknown","startTime":918.57,"endTime":921.33,"body":"my dog, I'm angry, this training"},{"speaker":"Unknown","startTime":921.33,"endTime":926.37,"body":"process is isn't moving faster"},{"speaker":"Unknown","startTime":921.33,"endTime":926.37,"body":"than I thought. The antidote in"},{"speaker":"Unknown","startTime":926.37,"endTime":929.73,"body":"my mind is getting curious,"},{"speaker":"Unknown","startTime":926.37,"endTime":929.73,"body":"right? It's sort of like pausing"},{"speaker":"Unknown","startTime":929.73,"endTime":934.47,"body":"again and saying, is that really"},{"speaker":"Unknown","startTime":929.73,"endTime":934.47,"body":"true? Haven't I done a lot,"},{"speaker":"Unknown","startTime":934.47,"endTime":937.35,"body":"right? And sort of going through"},{"speaker":"Unknown","startTime":934.47,"endTime":937.35,"body":"that list with clients and"},{"speaker":"Unknown","startTime":937.35,"endTime":941.25,"body":"really highlighting to clients"},{"speaker":"Unknown","startTime":937.35,"endTime":941.25,"body":"like, you actually have done so"},{"speaker":"Unknown","startTime":941.25,"endTime":944.28,"body":"many different things for this"},{"speaker":"Unknown","startTime":941.25,"endTime":944.28,"body":"dog. And if we have the"},{"speaker":"Unknown","startTime":944.28,"endTime":949.44,"body":"perspective of, I haven't done"},{"speaker":"Unknown","startTime":944.28,"endTime":949.44,"body":"enough, or my dog is the"},{"speaker":"Unknown","startTime":949.44,"endTime":953.73,"body":"problem, we have a negativity"},{"speaker":"Unknown","startTime":949.44,"endTime":953.73,"body":"bias, where we're going to look"},{"speaker":"Unknown","startTime":953.73,"endTime":957.36,"body":"for data to support that"},{"speaker":"Unknown","startTime":953.73,"endTime":957.36,"body":"thought, and then anything else"},{"speaker":"Unknown","startTime":957.36,"endTime":960.0,"body":"we discount, right. And so I"},{"speaker":"Unknown","startTime":957.36,"endTime":960.0,"body":"like to really talk to my"},{"speaker":"Unknown","startTime":960.0,"endTime":962.28,"body":"clients a little bit about that,"},{"speaker":"Unknown","startTime":960.0,"endTime":962.28,"body":"and that our thoughts are"},{"speaker":"Unknown","startTime":962.28,"endTime":965.07,"body":"really, really powerful. Not"},{"speaker":"Unknown","startTime":962.28,"endTime":965.07,"body":"only are they impacting our"},{"speaker":"Unknown","startTime":965.07,"endTime":969.9,"body":"behavior, but they're impacting"},{"speaker":"Unknown","startTime":965.07,"endTime":969.9,"body":"what data we are gathering. And"},{"speaker":"Unknown","startTime":970.41,"endTime":972.99,"body":"we need to be really curious"},{"speaker":"Unknown","startTime":970.41,"endTime":972.99,"body":"about whether or not the data"},{"speaker":"Unknown","startTime":972.99,"endTime":975.21,"body":"that we're gathering is actually"},{"speaker":"Unknown","startTime":972.99,"endTime":975.21,"body":"the full story."},{"speaker":"Michael Shikashio","startTime":976.08,"endTime":978.09,"body":"Absolutely,"},{"speaker":"Michael Shikashio","startTime":976.08,"endTime":978.09,"body":"you know, because we hear those"},{"speaker":"Michael Shikashio","startTime":978.09,"endTime":982.5,"body":"words that can have an effect on"},{"speaker":"Michael Shikashio","startTime":978.09,"endTime":982.5,"body":"us, because words really matter."},{"speaker":"Michael Shikashio","startTime":982.8,"endTime":986.1,"body":"And when clients are putting him"},{"speaker":"Michael Shikashio","startTime":982.8,"endTime":986.1,"body":"to use in the context of"},{"speaker":"Michael Shikashio","startTime":986.1,"endTime":988.77,"body":"describing their dog, or even"},{"speaker":"Michael Shikashio","startTime":986.1,"endTime":988.77,"body":"their relationship with the dog,"},{"speaker":"Michael Shikashio","startTime":988.77,"endTime":991.29,"body":"they might say things like, Oh,"},{"speaker":"Michael Shikashio","startTime":988.77,"endTime":991.29,"body":"he's just being, you know, a"},{"speaker":"Michael Shikashio","startTime":991.29,"endTime":994.86,"body":"stupid idiot, or just being"},{"speaker":"Michael Shikashio","startTime":991.29,"endTime":994.86,"body":"Cujo. Or he's like, he's just"},{"speaker":"Michael Shikashio","startTime":994.86,"endTime":997.62,"body":"not sort of stubborn, you know,"},{"speaker":"Michael Shikashio","startTime":994.86,"endTime":997.62,"body":"the all these different labels."},{"speaker":"Michael Shikashio","startTime":997.62,"endTime":1000.2,"body":"And we have to dissect that,"},{"speaker":"Michael Shikashio","startTime":997.62,"endTime":1000.2,"body":"right? So you have to kind of"},{"speaker":"Michael Shikashio","startTime":1000.2,"endTime":1003.02,"body":"determine is this, you know,"},{"speaker":"Michael Shikashio","startTime":1000.2,"endTime":1003.02,"body":"what does that mean for the"},{"speaker":"Michael Shikashio","startTime":1003.02,"endTime":1006.11,"body":"client? And his how's it"},{"speaker":"Michael Shikashio","startTime":1003.02,"endTime":1006.11,"body":"impacting the case, right? And"},{"speaker":"Michael Shikashio","startTime":1006.11,"endTime":1009.08,"body":"so, where do you see? Or how do"},{"speaker":"Michael Shikashio","startTime":1006.11,"endTime":1009.08,"body":"you navigate that where you have"},{"speaker":"Michael Shikashio","startTime":1009.08,"endTime":1012.47,"body":"to where you feel like you need"},{"speaker":"Michael Shikashio","startTime":1009.08,"endTime":1012.47,"body":"to interject and say, you know,"},{"speaker":"Michael Shikashio","startTime":1012.47,"endTime":1015.05,"body":"to get a little bit more of an"},{"speaker":"Michael Shikashio","startTime":1012.47,"endTime":1015.05,"body":"idea about how that client is"},{"speaker":"Michael Shikashio","startTime":1015.05,"endTime":1017.96,"body":"really feeling about the dog? Or"},{"speaker":"Michael Shikashio","startTime":1015.05,"endTime":1017.96,"body":"maybe how it's impacting the"},{"speaker":"Michael Shikashio","startTime":1017.96,"endTime":1020.81,"body":"actual behavior change strategy"},{"speaker":"Michael Shikashio","startTime":1017.96,"endTime":1020.81,"body":"that we're trying to"},{"speaker":"Michael Shikashio","startTime":1020.81,"endTime":1023.06,"body":"incorporate? Right? So we're"},{"speaker":"Michael Shikashio","startTime":1020.81,"endTime":1023.06,"body":"trying to help the client, but"},{"speaker":"Michael Shikashio","startTime":1023.21,"endTime":1025.55,"body":"they're using words, you're"},{"speaker":"Michael Shikashio","startTime":1023.21,"endTime":1025.55,"body":"like, Oh, should I say something"},{"speaker":"Michael Shikashio","startTime":1025.55,"endTime":1026.96,"body":"now? Or should I not?"},{"speaker":"Unknown","startTime":1027.2,"endTime":1029.45,"body":"Yeah, yeah, well, I'm"},{"speaker":"Unknown","startTime":1027.2,"endTime":1029.45,"body":"definitely not going well, he's"},{"speaker":"Unknown","startTime":1029.45,"endTime":1032.9,"body":"not crazy. Because that would"},{"speaker":"Unknown","startTime":1029.45,"endTime":1032.9,"body":"just be that that would really"},{"speaker":"Unknown","startTime":1032.9,"endTime":1037.13,"body":"put up a wall with the client, I"},{"speaker":"Unknown","startTime":1032.9,"endTime":1037.13,"body":"think, usually, which I'm sure a"},{"speaker":"Unknown","startTime":1037.13,"endTime":1040.43,"body":"lot of behavior consultants are"},{"speaker":"Unknown","startTime":1037.13,"endTime":1040.43,"body":"doing is that, you know, if"},{"speaker":"Unknown","startTime":1040.43,"endTime":1042.05,"body":"they're going to use the word"},{"speaker":"Unknown","startTime":1040.43,"endTime":1042.05,"body":"crazy, or they're going to use"},{"speaker":"Unknown","startTime":1042.05,"endTime":1044.6,"body":"the word nuts, I am saying like,"},{"speaker":"Unknown","startTime":1042.05,"endTime":1044.6,"body":"what does that look like? Right?"},{"speaker":"Unknown","startTime":1044.6,"endTime":1047.12,"body":"So from a behavior perspective,"},{"speaker":"Unknown","startTime":1044.6,"endTime":1047.12,"body":"I need to understand like, what"},{"speaker":"Unknown","startTime":1047.12,"endTime":1049.79,"body":"that means, what that looks"},{"speaker":"Unknown","startTime":1047.12,"endTime":1049.79,"body":"like, getting video, all of"},{"speaker":"Unknown","startTime":1049.79,"endTime":1054.92,"body":"that. But usually, when I'm"},{"speaker":"Unknown","startTime":1049.79,"endTime":1054.92,"body":"working with clients, I don't"},{"speaker":"Unknown","startTime":1054.92,"endTime":1058.61,"body":"necessarily start off there."},{"speaker":"Unknown","startTime":1054.92,"endTime":1058.61,"body":"Like I don't start off picking"},{"speaker":"Unknown","startTime":1058.61,"endTime":1061.91,"body":"apart some of the negative"},{"speaker":"Unknown","startTime":1058.61,"endTime":1061.91,"body":"thoughts that they have, because"},{"speaker":"Unknown","startTime":1063.11,"endTime":1065.03,"body":"I don't want to create an"},{"speaker":"Unknown","startTime":1063.11,"endTime":1065.03,"body":"opportunity for where they get"},{"speaker":"Unknown","startTime":1065.03,"endTime":1068.09,"body":"defensive, right? Because I have"},{"speaker":"Unknown","startTime":1065.03,"endTime":1068.09,"body":"had clients, you know, when I"},{"speaker":"Unknown","startTime":1068.09,"endTime":1070.55,"body":"start to dissect crazy, they're"},{"speaker":"Unknown","startTime":1068.09,"endTime":1070.55,"body":"like, well, he's not really"},{"speaker":"Unknown","startTime":1070.55,"endTime":1074.39,"body":"crazy, right? Like, it's sort"},{"speaker":"Unknown","startTime":1070.55,"endTime":1074.39,"body":"of, they sort of unfold that"},{"speaker":"Unknown","startTime":1074.39,"endTime":1079.31,"body":"thought, on their own. Where I"},{"speaker":"Unknown","startTime":1074.39,"endTime":1079.31,"body":"really try to focus is like, I"},{"speaker":"Unknown","startTime":1079.31,"endTime":1083.21,"body":"have a client more recently that"},{"speaker":"Unknown","startTime":1079.31,"endTime":1083.21,"body":"said to me, you know, after"},{"speaker":"Unknown","startTime":1083.21,"endTime":1086.96,"body":"initial consultation, I'm"},{"speaker":"Unknown","startTime":1083.21,"endTime":1086.96,"body":"feeling really relieved, I'm"},{"speaker":"Unknown","startTime":1086.96,"endTime":1090.8,"body":"feeling like, I'm not as"},{"speaker":"Unknown","startTime":1086.96,"endTime":1090.8,"body":"frustrated with the girls as I"},{"speaker":"Unknown","startTime":1090.8,"endTime":1094.52,"body":"was previously. And in the past,"},{"speaker":"Unknown","startTime":1090.8,"endTime":1094.52,"body":"I probably would have been like,"},{"speaker":"Unknown","startTime":1094.52,"endTime":1098.15,"body":"that's great. I'm so happy to"},{"speaker":"Unknown","startTime":1094.52,"endTime":1098.15,"body":"hear that. Here's your homework,"},{"speaker":"Unknown","startTime":1098.18,"endTime":1101.54,"body":"right? Like, I think I would"},{"speaker":"Unknown","startTime":1098.18,"endTime":1101.54,"body":"have glossed over that. And what"},{"speaker":"Unknown","startTime":1101.54,"endTime":1104.45,"body":"I decided to do in this moment"},{"speaker":"Unknown","startTime":1101.54,"endTime":1104.45,"body":"is that when we got on a virtual"},{"speaker":"Unknown","startTime":1104.45,"endTime":1107.27,"body":"call at our next check, and I"},{"speaker":"Unknown","startTime":1104.45,"endTime":1107.27,"body":"was like, Hey, listen, I really"},{"speaker":"Unknown","startTime":1107.27,"endTime":1109.79,"body":"want to just pull out something"},{"speaker":"Unknown","startTime":1107.27,"endTime":1109.79,"body":"that you said in the email was"},{"speaker":"Unknown","startTime":1109.79,"endTime":1113.18,"body":"really profound. You said that"},{"speaker":"Unknown","startTime":1109.79,"endTime":1113.18,"body":"you are no longer frustrated"},{"speaker":"Unknown","startTime":1113.18,"endTime":1117.23,"body":"with your dog. And I wanted to"},{"speaker":"Unknown","startTime":1113.18,"endTime":1117.23,"body":"ask you, how many times did you"},{"speaker":"Unknown","startTime":1117.23,"endTime":1120.59,"body":"get to feel that or think that"},{"speaker":"Unknown","startTime":1117.23,"endTime":1120.59,"body":"thought, this week between our"},{"speaker":"Unknown","startTime":1120.59,"endTime":1123.41,"body":"last session and today? And she"},{"speaker":"Unknown","startTime":1120.59,"endTime":1123.41,"body":"was like, Oh, wow, I, I thought"},{"speaker":"Unknown","startTime":1123.41,"endTime":1125.9,"body":"it several times. And I was"},{"speaker":"Unknown","startTime":1123.41,"endTime":1125.9,"body":"like, great when you thought"},{"speaker":"Unknown","startTime":1125.9,"endTime":1129.08,"body":"that? How did that impact your"},{"speaker":"Unknown","startTime":1125.9,"endTime":1129.08,"body":"behavior? And she was like, Oh,"},{"speaker":"Unknown","startTime":1129.08,"endTime":1132.5,"body":"well, I was able to, you know,"},{"speaker":"Unknown","startTime":1129.08,"endTime":1132.5,"body":"look at the situation that I"},{"speaker":"Unknown","startTime":1132.5,"endTime":1135.92,"body":"wasn't frustrated at the dogs, I"},{"speaker":"Unknown","startTime":1132.5,"endTime":1135.92,"body":"was frustrated at the situation."},{"speaker":"Unknown","startTime":1136.13,"endTime":1140.51,"body":"And then that empowered me to"},{"speaker":"Unknown","startTime":1136.13,"endTime":1140.51,"body":"change the antecedents in the"},{"speaker":"Unknown","startTime":1140.51,"endTime":1144.71,"body":"environment in order to help the"},{"speaker":"Unknown","startTime":1140.51,"endTime":1144.71,"body":"dogs and then it helped me. And"},{"speaker":"Unknown","startTime":1144.71,"endTime":1148.19,"body":"I was like, wow, like, to me in"},{"speaker":"Unknown","startTime":1144.71,"endTime":1148.19,"body":"the past. Again, I would have"},{"speaker":"Unknown","startTime":1148.19,"endTime":1152.12,"body":"glossed over that in the email."},{"speaker":"Unknown","startTime":1148.19,"endTime":1152.12,"body":"And now I'm like, Ooh, this is a"},{"speaker":"Unknown","startTime":1152.12,"endTime":1156.02,"body":"gem, we need to pull this out"},{"speaker":"Unknown","startTime":1152.12,"endTime":1156.02,"body":"and highlight how her thinking"},{"speaker":"Unknown","startTime":1156.02,"endTime":1159.29,"body":"really impacted her behavior and"},{"speaker":"Unknown","startTime":1156.02,"endTime":1159.29,"body":"then impacted the plan in such a"},{"speaker":"Unknown","startTime":1159.29,"endTime":1165.65,"body":"positive way. And I think that's"},{"speaker":"Unknown","startTime":1159.29,"endTime":1165.65,"body":"a safer way to not only build"},{"speaker":"Unknown","startTime":1165.65,"endTime":1169.91,"body":"rapport with clients, but also"},{"speaker":"Unknown","startTime":1165.65,"endTime":1169.91,"body":"teach them that their thoughts"},{"speaker":"Unknown","startTime":1169.91,"endTime":1174.5,"body":"are really powerful, and that it"},{"speaker":"Unknown","startTime":1169.91,"endTime":1174.5,"body":"can really impact behavior in a"},{"speaker":"Unknown","startTime":1174.5,"endTime":1176.57,"body":"positive and negative way. Does"},{"speaker":"Unknown","startTime":1174.5,"endTime":1176.57,"body":"that make sense?"},{"speaker":"Michael Shikashio","startTime":1176.6,"endTime":1178.22,"body":"Absolutely."},{"speaker":"Michael Shikashio","startTime":1176.6,"endTime":1178.22,"body":"And you know, one of the things"},{"speaker":"Michael Shikashio","startTime":1178.22,"endTime":1181.1,"body":"I was thinking of while you're"},{"speaker":"Michael Shikashio","startTime":1178.22,"endTime":1181.1,"body":"explaining that is the some"},{"speaker":"Michael Shikashio","startTime":1181.1,"endTime":1184.31,"body":"clients I see, they're going to"},{"speaker":"Michael Shikashio","startTime":1181.1,"endTime":1184.31,"body":"use some of those words in a"},{"speaker":"Michael Shikashio","startTime":1184.34,"endTime":1187.76,"body":"sort of as a defense mechanism,"},{"speaker":"Michael Shikashio","startTime":1184.34,"endTime":1187.76,"body":"right? So to wait to protect"},{"speaker":"Michael Shikashio","startTime":1187.76,"endTime":1192.11,"body":"themselves they, if they can"},{"speaker":"Michael Shikashio","startTime":1187.76,"endTime":1192.11,"body":"label their dog into a certain"},{"speaker":"Michael Shikashio","startTime":1192.26,"endTime":1196.28,"body":"category or kind of use these"},{"speaker":"Michael Shikashio","startTime":1192.26,"endTime":1196.28,"body":"words that are going to make I"},{"speaker":"Michael Shikashio","startTime":1196.28,"endTime":1199.25,"body":"don't want to call excuses but"},{"speaker":"Michael Shikashio","startTime":1196.28,"endTime":1199.25,"body":"to find the behavior for them"},{"speaker":"Michael Shikashio","startTime":1199.25,"endTime":1202.16,"body":"and why their dog might be doing"},{"speaker":"Michael Shikashio","startTime":1199.25,"endTime":1202.16,"body":"what they're doing. It's a way"},{"speaker":"Michael Shikashio","startTime":1202.16,"endTime":1205.46,"body":"of them kind of defending"},{"speaker":"Michael Shikashio","startTime":1202.16,"endTime":1205.46,"body":"themselves from the inevitable"},{"speaker":"Michael Shikashio","startTime":1205.46,"endTime":1208.37,"body":"of saying, okay, maybe I do have"},{"speaker":"Michael Shikashio","startTime":1205.46,"endTime":1208.37,"body":"a problem, or maybe this problem"},{"speaker":"Michael Shikashio","startTime":1208.37,"endTime":1211.25,"body":"is extreme, or maybe I don't"},{"speaker":"Michael Shikashio","startTime":1208.37,"endTime":1211.25,"body":"know what I'm doing and solve"},{"speaker":"Michael Shikashio","startTime":1211.25,"endTime":1214.25,"body":"all of these things or wave them"},{"speaker":"Michael Shikashio","startTime":1211.25,"endTime":1214.25,"body":"coping with it. And we have to"},{"speaker":"Michael Shikashio","startTime":1214.25,"endTime":1218.06,"body":"be careful as consultants I"},{"speaker":"Michael Shikashio","startTime":1214.25,"endTime":1218.06,"body":"found, where if we start to dig"},{"speaker":"Michael Shikashio","startTime":1218.06,"endTime":1222.35,"body":"deeper into those words, you"},{"speaker":"Michael Shikashio","startTime":1218.06,"endTime":1222.35,"body":"might be taking down their walls"},{"speaker":"Michael Shikashio","startTime":1222.35,"endTime":1226.52,"body":"of defense into brilliant, and"},{"speaker":"Michael Shikashio","startTime":1222.35,"endTime":1226.52,"body":"then exposing their true"},{"speaker":"Michael Shikashio","startTime":1226.58,"endTime":1229.13,"body":"emotions that are happening. And"},{"speaker":"Michael Shikashio","startTime":1226.58,"endTime":1229.13,"body":"you have to be prepared for that"},{"speaker":"Michael Shikashio","startTime":1229.16,"endTime":1231.77,"body":"as a consultant, because it can"},{"speaker":"Michael Shikashio","startTime":1229.16,"endTime":1231.77,"body":"sometimes surprise you, all of a"},{"speaker":"Michael Shikashio","startTime":1231.77,"endTime":1234.53,"body":"sudden, the clients now breaking"},{"speaker":"Michael Shikashio","startTime":1231.77,"endTime":1234.53,"body":"down in front of you crying,"},{"speaker":"Michael Shikashio","startTime":1234.83,"endTime":1238.79,"body":"because we've now pulled down"},{"speaker":"Michael Shikashio","startTime":1234.83,"endTime":1238.79,"body":"that particular wall, their"},{"speaker":"Michael Shikashio","startTime":1238.79,"endTime":1240.95,"body":"their motions are coming out now"},{"speaker":"Michael Shikashio","startTime":1238.79,"endTime":1240.95,"body":"that we've pulled down that"},{"speaker":"Michael Shikashio","startTime":1240.95,"endTime":1243.47,"body":"wall, whether in a good way or"},{"speaker":"Michael Shikashio","startTime":1240.95,"endTime":1243.47,"body":"bad way. And sometimes it can be"},{"speaker":"Michael Shikashio","startTime":1243.59,"endTime":1246.83,"body":"way too soon with pulling down"},{"speaker":"Michael Shikashio","startTime":1243.59,"endTime":1246.83,"body":"that wall. But have you seen"},{"speaker":"Michael Shikashio","startTime":1246.83,"endTime":1249.26,"body":"that in the work you do?"},{"speaker":"Michael Shikashio","startTime":1246.83,"endTime":1249.26,"body":"Especially in aggression cases?"},{"speaker":"Unknown","startTime":1249.35,"endTime":1252.95,"body":"Yeah, I have seen, like"},{"speaker":"Unknown","startTime":1249.35,"endTime":1252.95,"body":"I was mentioning, like, sort of"},{"speaker":"Unknown","startTime":1252.95,"endTime":1256.7,"body":"the backpedaling a bit, right."},{"speaker":"Unknown","startTime":1252.95,"endTime":1256.7,"body":"Like, if I have asked a question"},{"speaker":"Unknown","startTime":1256.7,"endTime":1259.94,"body":"about like, what they mean,"},{"speaker":"Unknown","startTime":1256.7,"endTime":1259.94,"body":"they're like, Well, you know,"},{"speaker":"Unknown","startTime":1259.94,"endTime":1263.63,"body":"he's not crazy all the time, or"},{"speaker":"Unknown","startTime":1259.94,"endTime":1263.63,"body":"like they, they do start to add"},{"speaker":"Unknown","startTime":1263.63,"endTime":1268.31,"body":"in other things like it, I"},{"speaker":"Unknown","startTime":1263.63,"endTime":1268.31,"body":"almost feel like clients,"},{"speaker":"Unknown","startTime":1268.34,"endTime":1271.76,"body":"they'll say that, and then"},{"speaker":"Unknown","startTime":1268.34,"endTime":1271.76,"body":"they'll feel really guilty or"},{"speaker":"Unknown","startTime":1271.76,"endTime":1273.8,"body":"like something will happen for"},{"speaker":"Unknown","startTime":1271.76,"endTime":1273.8,"body":"them that they feel bad. And"},{"speaker":"Unknown","startTime":1273.8,"endTime":1276.41,"body":"then they add in like the 10"},{"speaker":"Unknown","startTime":1273.8,"endTime":1276.41,"body":"other ways why the dog is great,"},{"speaker":"Unknown","startTime":1276.41,"endTime":1279.35,"body":"which, honestly, I love. And I"},{"speaker":"Unknown","startTime":1276.41,"endTime":1279.35,"body":"you really point out, like,"},{"speaker":"Unknown","startTime":1279.35,"endTime":1281.87,"body":"that's so great that you notice"},{"speaker":"Unknown","startTime":1279.35,"endTime":1281.87,"body":"that your dog has all these"},{"speaker":"Unknown","startTime":1281.87,"endTime":1285.47,"body":"other capabilities. But yeah, I"},{"speaker":"Unknown","startTime":1281.87,"endTime":1285.47,"body":"mean, I think if you push too"},{"speaker":"Unknown","startTime":1285.47,"endTime":1288.74,"body":"much, I have a tendency of"},{"speaker":"Unknown","startTime":1285.47,"endTime":1288.74,"body":"pushing too much in my personal"},{"speaker":"Unknown","startTime":1288.74,"endTime":1292.49,"body":"life, I don't push I think"},{"speaker":"Unknown","startTime":1288.74,"endTime":1292.49,"body":"enough at times with my clients."},{"speaker":"Unknown","startTime":1292.7,"endTime":1297.11,"body":"And my coach talks about like,"},{"speaker":"Unknown","startTime":1292.7,"endTime":1297.11,"body":"you cannot pluck a rose open,"},{"speaker":"Unknown","startTime":1297.41,"endTime":1300.17,"body":"right, like, you have to let it"},{"speaker":"Unknown","startTime":1297.41,"endTime":1300.17,"body":"bloom. And if you pluck it open,"},{"speaker":"Unknown","startTime":1300.17,"endTime":1304.82,"body":"it's gonna die, right. And so"},{"speaker":"Unknown","startTime":1300.17,"endTime":1304.82,"body":"she's really, that visual is"},{"speaker":"Unknown","startTime":1304.82,"endTime":1308.66,"body":"very good for me about, you"},{"speaker":"Unknown","startTime":1304.82,"endTime":1308.66,"body":"know, allowing people the space"},{"speaker":"Unknown","startTime":1308.66,"endTime":1312.56,"body":"to lean in. And one of my"},{"speaker":"Unknown","startTime":1308.66,"endTime":1312.56,"body":"trainer friends who's"},{"speaker":"Unknown","startTime":1312.59,"endTime":1315.11,"body":"incredible, she was talking"},{"speaker":"Unknown","startTime":1312.59,"endTime":1315.11,"body":"about, like, gosh, we're really"},{"speaker":"Unknown","startTime":1315.11,"endTime":1319.7,"body":"just planting seeds. So I don't"},{"speaker":"Unknown","startTime":1315.11,"endTime":1319.7,"body":"go into people's homes and say,"},{"speaker":"Unknown","startTime":1319.7,"endTime":1322.79,"body":"like, we're gonna focus on the"},{"speaker":"Unknown","startTime":1319.7,"endTime":1322.79,"body":"six connection principles. And,"},{"speaker":"Unknown","startTime":1322.97,"endTime":1326.03,"body":"you know, you're gonna get good"},{"speaker":"Unknown","startTime":1322.97,"endTime":1326.03,"body":"at all six of them, right? It's,"},{"speaker":"Unknown","startTime":1326.06,"endTime":1329.6,"body":"I don't want to feed this down"},{"speaker":"Unknown","startTime":1326.06,"endTime":1329.6,"body":"their throat as if their"},{"speaker":"Unknown","startTime":1329.6,"endTime":1332.03,"body":"relationship is broken, I want"},{"speaker":"Unknown","startTime":1329.6,"endTime":1332.03,"body":"to look at them, like their"},{"speaker":"Unknown","startTime":1332.03,"endTime":1337.28,"body":"relationship is whole. And I"},{"speaker":"Unknown","startTime":1332.03,"endTime":1337.28,"body":"want to let them know that these"},{"speaker":"Unknown","startTime":1337.31,"endTime":1343.22,"body":"principles are great ways to"},{"speaker":"Unknown","startTime":1337.31,"endTime":1343.22,"body":"deepen that connection. It's"},{"speaker":"Unknown","startTime":1343.22,"endTime":1348.29,"body":"gotta be gentle, and at the"},{"speaker":"Unknown","startTime":1343.22,"endTime":1348.29,"body":"client's pace, as best we can."},{"speaker":"Michael Shikashio","startTime":1348.89,"endTime":1351.05,"body":"Absolutely,"},{"speaker":"Michael Shikashio","startTime":1348.89,"endTime":1351.05,"body":"absolutely. So we're gonna take"},{"speaker":"Michael Shikashio","startTime":1351.05,"endTime":1353.45,"body":"a short break, and then when we"},{"speaker":"Michael Shikashio","startTime":1351.05,"endTime":1353.45,"body":"come back, we're going to cover"},{"speaker":"Michael Shikashio","startTime":1353.45,"endTime":1356.66,"body":"the other principles of the six"},{"speaker":"Michael Shikashio","startTime":1353.45,"endTime":1356.66,"body":"that we've been talking about."},{"speaker":"Michael Shikashio","startTime":1356.84,"endTime":1363.02,"body":"So stay tuned, we'll be right"},{"speaker":"Michael Shikashio","startTime":1356.84,"endTime":1363.02,"body":"back. Hey, friends, it's me"},{"speaker":"Michael Shikashio","startTime":1363.02,"endTime":1366.23,"body":"again. And I hope you are"},{"speaker":"Michael Shikashio","startTime":1363.02,"endTime":1366.23,"body":"enjoying this episode, you may"},{"speaker":"Michael Shikashio","startTime":1366.23,"endTime":1369.26,"body":"have figured out that something"},{"speaker":"Michael Shikashio","startTime":1366.23,"endTime":1369.26,"body":"I deeply care about is helping"},{"speaker":"Michael Shikashio","startTime":1369.26,"endTime":1373.13,"body":"dogs with aggression issues live"},{"speaker":"Michael Shikashio","startTime":1369.26,"endTime":1373.13,"body":"less stressful, less confined,"},{"speaker":"Michael Shikashio","startTime":1373.37,"endTime":1376.82,"body":"more enriched in overall happy"},{"speaker":"Michael Shikashio","startTime":1373.37,"endTime":1376.82,"body":"lives with their guardians."},{"speaker":"Michael Shikashio","startTime":1377.12,"endTime":1380.03,"body":"Aggression is so often"},{"speaker":"Michael Shikashio","startTime":1377.12,"endTime":1380.03,"body":"misunderstood. And we can change"},{"speaker":"Michael Shikashio","startTime":1380.03,"endTime":1382.88,"body":"that through continued"},{"speaker":"Michael Shikashio","startTime":1380.03,"endTime":1382.88,"body":"education, like we received from"},{"speaker":"Michael Shikashio","startTime":1382.88,"endTime":1386.15,"body":"so many of the wonderful guests"},{"speaker":"Michael Shikashio","startTime":1382.88,"endTime":1386.15,"body":"on this podcast. In addition to"},{"speaker":"Michael Shikashio","startTime":1386.15,"endTime":1388.94,"body":"the podcast, I have two other"},{"speaker":"Michael Shikashio","startTime":1386.15,"endTime":1388.94,"body":"opportunities for anyone looking"},{"speaker":"Michael Shikashio","startTime":1388.94,"endTime":1391.7,"body":"to learn more about helping dogs"},{"speaker":"Michael Shikashio","startTime":1388.94,"endTime":1391.7,"body":"with aggression issues, which"},{"speaker":"Michael Shikashio","startTime":1391.7,"endTime":1394.25,"body":"include the aggression in dogs"},{"speaker":"Michael Shikashio","startTime":1391.7,"endTime":1394.25,"body":"master course, and the"},{"speaker":"Michael Shikashio","startTime":1394.25,"endTime":1397.31,"body":"aggression in dogs conference."},{"speaker":"Michael Shikashio","startTime":1394.25,"endTime":1397.31,"body":"If you want to learn more about"},{"speaker":"Michael Shikashio","startTime":1397.34,"endTime":1399.89,"body":"the most comprehensive course on"},{"speaker":"Michael Shikashio","startTime":1397.34,"endTime":1399.89,"body":"aggression taught anywhere in"},{"speaker":"Michael Shikashio","startTime":1399.89,"endTime":1403.46,"body":"the world, head on over to"},{"speaker":"Michael Shikashio","startTime":1399.89,"endTime":1403.46,"body":"aggressive dog.com and click on"},{"speaker":"Michael Shikashio","startTime":1403.46,"endTime":1407.42,"body":"the dog pros tab, and then the"},{"speaker":"Michael Shikashio","startTime":1403.46,"endTime":1407.42,"body":"master course, the course gives"},{"speaker":"Michael Shikashio","startTime":1407.42,"endTime":1410.96,"body":"you access to 23 modules on"},{"speaker":"Michael Shikashio","startTime":1407.42,"endTime":1410.96,"body":"everything from assessment, to"},{"speaker":"Michael Shikashio","startTime":1410.96,"endTime":1414.86,"body":"safety, to medical issues to the"},{"speaker":"Michael Shikashio","startTime":1410.96,"endTime":1414.86,"body":"behavior change plans we often"},{"speaker":"Michael Shikashio","startTime":1414.86,"endTime":1417.98,"body":"use in a number of different"},{"speaker":"Michael Shikashio","startTime":1414.86,"endTime":1417.98,"body":"cases, including lessons taught"},{"speaker":"Michael Shikashio","startTime":1417.98,"endTime":1422.39,"body":"by Dr. Chris pockle, Kim Brophy"},{"speaker":"Michael Shikashio","startTime":1417.98,"endTime":1422.39,"body":"and Jessica Dolce, you also"},{"speaker":"Michael Shikashio","startTime":1422.39,"endTime":1425.6,"body":"receive access to a private"},{"speaker":"Michael Shikashio","startTime":1422.39,"endTime":1425.6,"body":"Facebook group with over 1000 of"},{"speaker":"Michael Shikashio","startTime":1425.6,"endTime":1428.54,"body":"your fellow colleagues, and dog"},{"speaker":"Michael Shikashio","startTime":1425.6,"endTime":1428.54,"body":"pros all working with aggression"},{"speaker":"Michael Shikashio","startTime":1428.54,"endTime":1432.56,"body":"cases. After you finish the"},{"speaker":"Michael Shikashio","startTime":1428.54,"endTime":1432.56,"body":"course. You also gain access to"},{"speaker":"Michael Shikashio","startTime":1432.56,"endTime":1436.34,"body":"private live group mentor"},{"speaker":"Michael Shikashio","startTime":1432.56,"endTime":1436.34,"body":"sessions with me, where we"},{"speaker":"Michael Shikashio","startTime":1436.34,"endTime":1439.61,"body":"practice working through a"},{"speaker":"Michael Shikashio","startTime":1436.34,"endTime":1439.61,"body":"variety of cases together. And"},{"speaker":"Michael Shikashio","startTime":1439.61,"endTime":1442.55,"body":"if you need to use we've got you"},{"speaker":"Michael Shikashio","startTime":1439.61,"endTime":1442.55,"body":"covered. We are approved for"},{"speaker":"Michael Shikashio","startTime":1442.55,"endTime":1445.61,"body":"just about every major training"},{"speaker":"Michael Shikashio","startTime":1442.55,"endTime":1445.61,"body":"and behavior credential out"},{"speaker":"Michael Shikashio","startTime":1445.61,"endTime":1448.31,"body":"there. This is truly the"},{"speaker":"Michael Shikashio","startTime":1445.61,"endTime":1448.31,"body":"flagship course offered on"},{"speaker":"Michael Shikashio","startTime":1448.31,"endTime":1451.43,"body":"aggression in dogs, and is"},{"speaker":"Michael Shikashio","startTime":1448.31,"endTime":1451.43,"body":"perfect for pet pros that want"},{"speaker":"Michael Shikashio","startTime":1451.43,"endTime":1454.43,"body":"to set themselves apart and take"},{"speaker":"Michael Shikashio","startTime":1451.43,"endTime":1454.43,"body":"their knowledge and expertise to"},{"speaker":"Michael Shikashio","startTime":1454.43,"endTime":1457.19,"body":"the next level or even for pet"},{"speaker":"Michael Shikashio","startTime":1454.43,"endTime":1457.19,"body":"owners who are seeking"},{"speaker":"Michael Shikashio","startTime":1457.19,"endTime":1460.46,"body":"information to help their own"},{"speaker":"Michael Shikashio","startTime":1457.19,"endTime":1460.46,"body":"dog. And don't forget to join me"},{"speaker":"Michael Shikashio","startTime":1460.46,"endTime":1463.76,"body":"for the third annual aggression"},{"speaker":"Michael Shikashio","startTime":1460.46,"endTime":1463.76,"body":"in dogs conference either in"},{"speaker":"Michael Shikashio","startTime":1463.76,"endTime":1467.45,"body":"person or online from Providence"},{"speaker":"Michael Shikashio","startTime":1463.76,"endTime":1467.45,"body":"Rhode Island on September 30"},{"speaker":"Michael Shikashio","startTime":1467.45,"endTime":1471.35,"body":"Through October second 2022."},{"speaker":"Michael Shikashio","startTime":1467.45,"endTime":1471.35,"body":"This year's lineup includes many"},{"speaker":"Michael Shikashio","startTime":1471.35,"endTime":1473.39,"body":"of the amazing guests you might"},{"speaker":"Michael Shikashio","startTime":1471.35,"endTime":1473.39,"body":"have heard on the podcast"},{"speaker":"Michael Shikashio","startTime":1473.39,"endTime":1477.86,"body":"including Suzanne Cole the air,"},{"speaker":"Michael Shikashio","startTime":1473.39,"endTime":1477.86,"body":"Jen triack, Simone Mueller, Dr."},{"speaker":"Michael Shikashio","startTime":1477.86,"endTime":1482.51,"body":"Amber Batson Kim Brophy, Karissa"},{"speaker":"Michael Shikashio","startTime":1477.86,"endTime":1482.51,"body":"miroir, Laura monocle. tirelli,"},{"speaker":"Michael Shikashio","startTime":1482.51,"endTime":1486.26,"body":"Dr. Simone Gadbois, and many"},{"speaker":"Michael Shikashio","startTime":1482.51,"endTime":1486.26,"body":"more, head on over to aggressive"},{"speaker":"Michael Shikashio","startTime":1486.26,"endTime":1489.41,"body":"dog.com and click on the"},{"speaker":"Michael Shikashio","startTime":1486.26,"endTime":1489.41,"body":"conference tab to learn more"},{"speaker":"Michael Shikashio","startTime":1489.41,"endTime":1491.87,"body":"about the exciting agenda on"},{"speaker":"Michael Shikashio","startTime":1489.41,"endTime":1491.87,"body":"everything from advanced"},{"speaker":"Michael Shikashio","startTime":1491.87,"endTime":1495.41,"body":"concepts and leash reactivity to"},{"speaker":"Michael Shikashio","startTime":1491.87,"endTime":1495.41,"body":"using positive reinforcement to"},{"speaker":"Michael Shikashio","startTime":1495.41,"endTime":1499.16,"body":"work with predatory behavior."},{"speaker":"Michael Shikashio","startTime":1495.41,"endTime":1499.16,"body":"And if you like to show up your"},{"speaker":"Michael Shikashio","startTime":1499.16,"endTime":1502.22,"body":"support of the Podcast this"},{"speaker":"Michael Shikashio","startTime":1499.16,"endTime":1502.22,"body":"year, we teamed up again with"},{"speaker":"Michael Shikashio","startTime":1502.22,"endTime":1505.85,"body":"the folks over at Wolf culture"},{"speaker":"Michael Shikashio","startTime":1502.22,"endTime":1505.85,"body":"for some catchy, limited run"},{"speaker":"Michael Shikashio","startTime":1505.85,"endTime":1509.12,"body":"conference merchandise. Wolf"},{"speaker":"Michael Shikashio","startTime":1505.85,"endTime":1509.12,"body":"culture is known for their"},{"speaker":"Michael Shikashio","startTime":1509.12,"endTime":1512.54,"body":"witty, nerdy and no nonsense"},{"speaker":"Michael Shikashio","startTime":1509.12,"endTime":1512.54,"body":"apparel that was created in"},{"speaker":"Michael Shikashio","startTime":1512.54,"endTime":1516.62,"body":"2019. To spread more awareness"},{"speaker":"Michael Shikashio","startTime":1512.54,"endTime":1516.62,"body":"towards the use of humane"},{"speaker":"Michael Shikashio","startTime":1516.62,"endTime":1519.95,"body":"training methods, their apparel"},{"speaker":"Michael Shikashio","startTime":1516.62,"endTime":1519.95,"body":"is here to help you start"},{"speaker":"Michael Shikashio","startTime":1519.95,"endTime":1523.97,"body":"conversations, advocate for your"},{"speaker":"Michael Shikashio","startTime":1519.95,"endTime":1523.97,"body":"animals and rep force retraining"},{"speaker":"Michael Shikashio","startTime":1524.06,"endTime":1526.85,"body":"in a different way. So don't"},{"speaker":"Michael Shikashio","startTime":1524.06,"endTime":1526.85,"body":"forget to get your conference"},{"speaker":"Michael Shikashio","startTime":1526.85,"endTime":1533.03,"body":"gear, it leaves the site after"},{"speaker":"Michael Shikashio","startTime":1526.85,"endTime":1533.03,"body":"1231 2022. If you want 10% off"},{"speaker":"Michael Shikashio","startTime":1533.03,"endTime":1538.04,"body":"your order, use the code bitey"},{"speaker":"Michael Shikashio","startTime":1533.03,"endTime":1538.04,"body":"10. At checkout, that's bi t y"},{"speaker":"Michael Shikashio","startTime":1538.07,"endTime":1539.09,"body":"one zero."},{"speaker":"Michael Shikashio","startTime":1544.73,"endTime":1546.83,"body":"All right, we're back with"},{"speaker":"Michael Shikashio","startTime":1544.73,"endTime":1546.83,"body":"Marissa Martino, we're talking"},{"speaker":"Michael Shikashio","startTime":1546.83,"endTime":1549.95,"body":"about the six good action"},{"speaker":"Michael Shikashio","startTime":1546.83,"endTime":1549.95,"body":"principles. And we've gone"},{"speaker":"Michael Shikashio","startTime":1549.95,"endTime":1552.92,"body":"through a few of them. So let's"},{"speaker":"Michael Shikashio","startTime":1549.95,"endTime":1552.92,"body":"get into the other end of"},{"speaker":"Michael Shikashio","startTime":1552.92,"endTime":1556.28,"body":"things. We talked about pausing"},{"speaker":"Michael Shikashio","startTime":1552.92,"endTime":1556.28,"body":"to notice all the conditions,"},{"speaker":"Michael Shikashio","startTime":1556.58,"endTime":1559.4,"body":"pausing and kind of to observe"},{"speaker":"Michael Shikashio","startTime":1556.58,"endTime":1559.4,"body":"the labels and the language the"},{"speaker":"Michael Shikashio","startTime":1559.4,"endTime":1561.71,"body":"clients are using and the"},{"speaker":"Michael Shikashio","startTime":1559.4,"endTime":1561.71,"body":"relationships that are happening"},{"speaker":"Michael Shikashio","startTime":1561.71,"endTime":1564.47,"body":"there. And then also kind of"},{"speaker":"Michael Shikashio","startTime":1561.71,"endTime":1564.47,"body":"getting curious about what's"},{"speaker":"Michael Shikashio","startTime":1564.47,"endTime":1567.98,"body":"happening as well as determining"},{"speaker":"Michael Shikashio","startTime":1564.47,"endTime":1567.98,"body":"if it's actually true, what's"},{"speaker":"Michael Shikashio","startTime":1567.98,"endTime":1572.0,"body":"being described. So let's jump"},{"speaker":"Michael Shikashio","startTime":1567.98,"endTime":1572.0,"body":"into the next half of things."},{"speaker":"Michael Shikashio","startTime":1572.0,"endTime":1575.03,"body":"What is the sort of the fourth"},{"speaker":"Michael Shikashio","startTime":1572.0,"endTime":1575.03,"body":"element here? Sure,"},{"speaker":"Unknown","startTime":1575.45,"endTime":1578.84,"body":"sure. The fourth is"},{"speaker":"Unknown","startTime":1575.45,"endTime":1578.84,"body":"recognizing needs and CO"},{"speaker":"Unknown","startTime":1578.84,"endTime":1583.7,"body":"creating. And so I think we do"},{"speaker":"Unknown","startTime":1578.84,"endTime":1583.7,"body":"as behavior consultants are"},{"speaker":"Unknown","startTime":1583.7,"endTime":1586.94,"body":"really good job recognizing that"},{"speaker":"Unknown","startTime":1583.7,"endTime":1586.94,"body":"our dogs have needs, right. And"},{"speaker":"Unknown","startTime":1586.94,"endTime":1589.4,"body":"that is, that's where we go"},{"speaker":"Unknown","startTime":1586.94,"endTime":1589.4,"body":"first, we want to make sure that"},{"speaker":"Unknown","startTime":1589.4,"endTime":1593.66,"body":"all their needs are met in order"},{"speaker":"Unknown","startTime":1589.4,"endTime":1593.66,"body":"to address behavior concerns."},{"speaker":"Unknown","startTime":1593.93,"endTime":1597.98,"body":"And I think it's really"},{"speaker":"Unknown","startTime":1593.93,"endTime":1597.98,"body":"important that we're also"},{"speaker":"Unknown","startTime":1597.98,"endTime":1601.85,"body":"recognizing that clients have"},{"speaker":"Unknown","startTime":1597.98,"endTime":1601.85,"body":"needs, and that we as behavior"},{"speaker":"Unknown","startTime":1601.85,"endTime":1605.51,"body":"consultants, and this is the one"},{"speaker":"Unknown","startTime":1601.85,"endTime":1605.51,"body":"I'm not great at. But me as a"},{"speaker":"Unknown","startTime":1605.54,"endTime":1607.94,"body":"behavior consultant, I also have"},{"speaker":"Unknown","startTime":1605.54,"endTime":1607.94,"body":"needs, right, like, what are my"},{"speaker":"Unknown","startTime":1607.94,"endTime":1611.03,"body":"boundaries? What am I willing to"},{"speaker":"Unknown","startTime":1607.94,"endTime":1611.03,"body":"deal with? What do I say yes to"},{"speaker":"Unknown","startTime":1611.03,"endTime":1614.6,"body":"what do I say no to? How do I"},{"speaker":"Unknown","startTime":1611.03,"endTime":1614.6,"body":"cultivate the environment so"},{"speaker":"Unknown","startTime":1614.6,"endTime":1617.96,"body":"that everyone's needs are met?"},{"speaker":"Unknown","startTime":1614.6,"endTime":1617.96,"body":"Right? And how do I ask my"},{"speaker":"Unknown","startTime":1617.99,"endTime":1622.13,"body":"client? Like, how are you doing?"},{"speaker":"Unknown","startTime":1617.99,"endTime":1622.13,"body":"Well, you know, I've, I've given"},{"speaker":"Unknown","startTime":1622.13,"endTime":1625.37,"body":"you this particular homework,"},{"speaker":"Unknown","startTime":1622.13,"endTime":1625.37,"body":"does this feel sustainable to"},{"speaker":"Unknown","startTime":1625.37,"endTime":1629.9,"body":"you or not? So really making"},{"speaker":"Unknown","startTime":1625.37,"endTime":1629.9,"body":"sure that I'm checking in and"},{"speaker":"Unknown","startTime":1629.93,"endTime":1634.49,"body":"not taking what they do or don't"},{"speaker":"Unknown","startTime":1629.93,"endTime":1634.49,"body":"do personally, right? It is"},{"speaker":"Unknown","startTime":1634.49,"endTime":1638.06,"body":"really, that they also have"},{"speaker":"Unknown","startTime":1634.49,"endTime":1638.06,"body":"needs that might not be being"},{"speaker":"Unknown","startTime":1638.06,"endTime":1641.66,"body":"met by the dog, or by me as a"},{"speaker":"Unknown","startTime":1638.06,"endTime":1641.66,"body":"trainer, and it is my"},{"speaker":"Unknown","startTime":1641.66,"endTime":1644.96,"body":"responsibility to be checking in"},{"speaker":"Unknown","startTime":1641.66,"endTime":1644.96,"body":"with that, and getting curious"},{"speaker":"Unknown","startTime":1644.96,"endTime":1648.77,"body":"with them and making sure that"},{"speaker":"Unknown","startTime":1644.96,"endTime":1648.77,"body":"we can address that as best we"},{"speaker":"Unknown","startTime":1648.77,"endTime":1652.52,"body":"can. And sometimes, I think it's"},{"speaker":"Unknown","startTime":1648.77,"endTime":1652.52,"body":"also really important as"},{"speaker":"Unknown","startTime":1652.52,"endTime":1656.24,"body":"behavior consultants, that we're"},{"speaker":"Unknown","startTime":1652.52,"endTime":1656.24,"body":"honest with clients and say,"},{"speaker":"Unknown","startTime":1656.24,"endTime":1661.88,"body":"like, Yeah, unfortunately, like,"},{"speaker":"Unknown","startTime":1656.24,"endTime":1661.88,"body":"given the situation, that is not"},{"speaker":"Unknown","startTime":1661.88,"endTime":1665.6,"body":"going to be possible, or it's"},{"speaker":"Unknown","startTime":1661.88,"endTime":1665.6,"body":"going to take several years, or"},{"speaker":"Unknown","startTime":1665.6,"endTime":1668.36,"body":"I don't know, right, like, I"},{"speaker":"Unknown","startTime":1665.6,"endTime":1668.36,"body":"think we owe it to our clients"},{"speaker":"Unknown","startTime":1668.36,"endTime":1671.27,"body":"to be really transparent. And"},{"speaker":"Unknown","startTime":1668.36,"endTime":1671.27,"body":"that is something I have really"},{"speaker":"Unknown","startTime":1671.27,"endTime":1675.89,"body":"tried to work on over the past"},{"speaker":"Unknown","startTime":1671.27,"endTime":1675.89,"body":"few years is being able to say"},{"speaker":"Unknown","startTime":1675.89,"endTime":1679.37,"body":"like, yeah, I don't know, we're"},{"speaker":"Unknown","startTime":1675.89,"endTime":1679.37,"body":"gonna have to just go into this"},{"speaker":"Unknown","startTime":1679.37,"endTime":1684.53,"body":"process, see, modify, and then"},{"speaker":"Unknown","startTime":1679.37,"endTime":1684.53,"body":"learn from it and move on."},{"speaker":"Michael Shikashio","startTime":1684.89,"endTime":1686.09,"body":"Yeah,"},{"speaker":"Michael Shikashio","startTime":1684.89,"endTime":1686.09,"body":"absolutely. There's so many"},{"speaker":"Michael Shikashio","startTime":1686.09,"endTime":1689.06,"body":"variables to to think about when"},{"speaker":"Michael Shikashio","startTime":1686.09,"endTime":1689.06,"body":"you're assessing needs of both"},{"speaker":"Michael Shikashio","startTime":1689.06,"endTime":1691.88,"body":"the animal and the client. And"},{"speaker":"Michael Shikashio","startTime":1689.06,"endTime":1691.88,"body":"going back to that, you know,"},{"speaker":"Michael Shikashio","startTime":1691.88,"endTime":1694.64,"body":"the leash lungi barky dog on a,"},{"speaker":"Michael Shikashio","startTime":1691.88,"endTime":1694.64,"body":"you know, that's going for"},{"speaker":"Michael Shikashio","startTime":1694.64,"endTime":1697.82,"body":"walks, we might have two"},{"speaker":"Michael Shikashio","startTime":1694.64,"endTime":1697.82,"body":"different cases with this, we"},{"speaker":"Michael Shikashio","startTime":1697.82,"endTime":1699.89,"body":"could take the same client and"},{"speaker":"Michael Shikashio","startTime":1697.82,"endTime":1699.89,"body":"dog and put them in different"},{"speaker":"Michael Shikashio","startTime":1699.92,"endTime":1702.11,"body":"environments. For instance, if"},{"speaker":"Michael Shikashio","startTime":1699.92,"endTime":1702.11,"body":"we were just looking at it. So"},{"speaker":"Michael Shikashio","startTime":1702.26,"endTime":1705.08,"body":"if we want to recognize the"},{"speaker":"Michael Shikashio","startTime":1702.26,"endTime":1705.08,"body":"needs of the Border Collie, for"},{"speaker":"Michael Shikashio","startTime":1705.08,"endTime":1709.67,"body":"instance, that the client just"},{"speaker":"Michael Shikashio","startTime":1705.08,"endTime":1709.67,"body":"procured for their house, or"},{"speaker":"Michael Shikashio","startTime":1709.67,"endTime":1713.0,"body":"their apartment, maybe in"},{"speaker":"Michael Shikashio","startTime":1709.67,"endTime":1713.0,"body":"Manhattan, it may not be"},{"speaker":"Michael Shikashio","startTime":1713.03,"endTime":1716.21,"body":"recognizing the needs of that"},{"speaker":"Michael Shikashio","startTime":1713.03,"endTime":1716.21,"body":"dog. Because that dog needs much"},{"speaker":"Michael Shikashio","startTime":1716.21,"endTime":1718.73,"body":"more space, much more exercise."},{"speaker":"Michael Shikashio","startTime":1716.21,"endTime":1718.73,"body":"So we're just thinking in"},{"speaker":"Michael Shikashio","startTime":1718.73,"endTime":1720.62,"body":"sometimes in our minds that,"},{"speaker":"Michael Shikashio","startTime":1718.73,"endTime":1720.62,"body":"okay, we gotta go from our"},{"speaker":"Michael Shikashio","startTime":1720.62,"endTime":1722.93,"body":"walks, you got to do more"},{"speaker":"Michael Shikashio","startTime":1720.62,"endTime":1722.93,"body":"enrichment, we've got to make"},{"speaker":"Michael Shikashio","startTime":1722.93,"endTime":1726.26,"body":"sure we're meeting the Border"},{"speaker":"Michael Shikashio","startTime":1722.93,"endTime":1726.26,"body":"Collies needs, but then we find"},{"speaker":"Michael Shikashio","startTime":1726.26,"endTime":1728.6,"body":"out the client maybe was pulled"},{"speaker":"Michael Shikashio","startTime":1726.26,"endTime":1728.6,"body":"down to the ground, or they're"},{"speaker":"Michael Shikashio","startTime":1728.6,"endTime":1732.38,"body":"very scared about, you know,"},{"speaker":"Michael Shikashio","startTime":1728.6,"endTime":1732.38,"body":"walking their dog. And we're not"},{"speaker":"Michael Shikashio","startTime":1732.38,"endTime":1735.83,"body":"meeting the client's needs for"},{"speaker":"Michael Shikashio","startTime":1732.38,"endTime":1735.83,"body":"safety and security. If we're"},{"speaker":"Michael Shikashio","startTime":1735.83,"endTime":1738.32,"body":"saying, yeah, just go out and do"},{"speaker":"Michael Shikashio","startTime":1735.83,"endTime":1738.32,"body":"those walks up, make sure you're"},{"speaker":"Michael Shikashio","startTime":1738.32,"endTime":1740.69,"body":"doing the counter conditioning,"},{"speaker":"Michael Shikashio","startTime":1738.32,"endTime":1740.69,"body":"all these exercises that teach"},{"speaker":"Michael Shikashio","startTime":1740.69,"endTime":1744.05,"body":"you doesn't meet their needs."},{"speaker":"Michael Shikashio","startTime":1740.69,"endTime":1744.05,"body":"And so it could differ, we could"},{"speaker":"Michael Shikashio","startTime":1744.05,"endTime":1746.84,"body":"always come up with other"},{"speaker":"Michael Shikashio","startTime":1744.05,"endTime":1746.84,"body":"strategies. Here's what we can"},{"speaker":"Michael Shikashio","startTime":1746.84,"endTime":1750.62,"body":"do enrichment in your backyard,"},{"speaker":"Michael Shikashio","startTime":1746.84,"endTime":1750.62,"body":"or your do nose work, and all"},{"speaker":"Michael Shikashio","startTime":1750.62,"endTime":1753.23,"body":"these other ideas to meet the"},{"speaker":"Michael Shikashio","startTime":1750.62,"endTime":1753.23,"body":"needs of both the client and the"},{"speaker":"Michael Shikashio","startTime":1753.23,"endTime":1757.07,"body":"dog. But as you're saying, we"},{"speaker":"Michael Shikashio","startTime":1753.23,"endTime":1757.07,"body":"don't know sometimes it may not"},{"speaker":"Michael Shikashio","startTime":1757.07,"endTime":1759.56,"body":"be possible in some"},{"speaker":"Michael Shikashio","startTime":1757.07,"endTime":1759.56,"body":"environments. So a dog client"},{"speaker":"Michael Shikashio","startTime":1759.59,"endTime":1762.53,"body":"with a border collie living in"},{"speaker":"Michael Shikashio","startTime":1759.59,"endTime":1762.53,"body":"the suburbs, might have a much"},{"speaker":"Michael Shikashio","startTime":1762.53,"endTime":1765.56,"body":"easier time than a client living"},{"speaker":"Michael Shikashio","startTime":1762.53,"endTime":1765.56,"body":"in downtown Manhattan in the"},{"speaker":"Michael Shikashio","startTime":1765.56,"endTime":1767.69,"body":"same situation, because they"},{"speaker":"Michael Shikashio","startTime":1765.56,"endTime":1767.69,"body":"have limited options for"},{"speaker":"Michael Shikashio","startTime":1767.69,"endTime":1771.14,"body":"enrichment. So the meeting the"},{"speaker":"Michael Shikashio","startTime":1767.69,"endTime":1771.14,"body":"needs is, it's something we're"},{"speaker":"Michael Shikashio","startTime":1771.14,"endTime":1773.27,"body":"always thinking about now with"},{"speaker":"Michael Shikashio","startTime":1771.14,"endTime":1773.27,"body":"the dogs, but we don't think"},{"speaker":"Michael Shikashio","startTime":1773.27,"endTime":1775.82,"body":"about it with the clients. What"},{"speaker":"Michael Shikashio","startTime":1773.27,"endTime":1775.82,"body":"about for ourselves as the"},{"speaker":"Michael Shikashio","startTime":1775.82,"endTime":1777.26,"body":"trainer or the consultant?"},{"speaker":"Unknown","startTime":1778.28,"endTime":1781.4,"body":"I am good at it in some"},{"speaker":"Unknown","startTime":1778.28,"endTime":1781.4,"body":"aspects in some aspects. I am"},{"speaker":"Unknown","startTime":1781.4,"endTime":1788.6,"body":"not. But I think our needs are"},{"speaker":"Unknown","startTime":1781.4,"endTime":1788.6,"body":"just boundaries in terms of like"},{"speaker":"Unknown","startTime":1788.6,"endTime":1792.44,"body":"what we're willing to take on"},{"speaker":"Unknown","startTime":1788.6,"endTime":1792.44,"body":"what we're not. Like, do we need"},{"speaker":"Unknown","startTime":1792.44,"endTime":1796.28,"body":"to say something to the client"},{"speaker":"Unknown","startTime":1792.44,"endTime":1796.28,"body":"in order to, like you're"},{"speaker":"Unknown","startTime":1796.28,"endTime":1798.98,"body":"noticing that behavior plan is"},{"speaker":"Unknown","startTime":1796.28,"endTime":1798.98,"body":"maybe going off the rails or"},{"speaker":"Unknown","startTime":1798.98,"endTime":1801.29,"body":"you're noticing that they can't"},{"speaker":"Unknown","startTime":1798.98,"endTime":1801.29,"body":"line isn't really engaging,"},{"speaker":"Unknown","startTime":1801.29,"endTime":1804.71,"body":"like, do we need to have a hard"},{"speaker":"Unknown","startTime":1801.29,"endTime":1804.71,"body":"conversation? And it doesn't"},{"speaker":"Unknown","startTime":1804.71,"endTime":1807.35,"body":"necessarily have to be hard. But"},{"speaker":"Unknown","startTime":1804.71,"endTime":1807.35,"body":"do we have to have an honest"},{"speaker":"Unknown","startTime":1807.35,"endTime":1811.64,"body":"conversation to really check in"},{"speaker":"Unknown","startTime":1807.35,"endTime":1811.64,"body":"and see what's going on?"},{"speaker":"Unknown","startTime":1811.94,"endTime":1815.9,"body":"Previously, I made such an"},{"speaker":"Unknown","startTime":1811.94,"endTime":1815.9,"body":"assumption about my client. And"},{"speaker":"Unknown","startTime":1815.9,"endTime":1818.81,"body":"again, I did the work on it"},{"speaker":"Unknown","startTime":1815.9,"endTime":1818.81,"body":"before I had the conversation."},{"speaker":"Unknown","startTime":1818.81,"endTime":1822.98,"body":"But man, like, I had so many"},{"speaker":"Unknown","startTime":1818.81,"endTime":1822.98,"body":"assumptions about what was going"},{"speaker":"Unknown","startTime":1822.98,"endTime":1826.07,"body":"on. And when I actually had the"},{"speaker":"Unknown","startTime":1822.98,"endTime":1826.07,"body":"conversation, like none of them"},{"speaker":"Unknown","startTime":1826.07,"endTime":1831.2,"body":"were true, right? And so, so"},{"speaker":"Unknown","startTime":1826.07,"endTime":1831.2,"body":"being able to just check in with"},{"speaker":"Unknown","startTime":1831.2,"endTime":1834.2,"body":"ourselves and say, like, what is"},{"speaker":"Unknown","startTime":1831.2,"endTime":1834.2,"body":"it that I need right now? Is"},{"speaker":"Unknown","startTime":1834.2,"endTime":1838.97,"body":"that even true? And how does"},{"speaker":"Unknown","startTime":1834.2,"endTime":1838.97,"body":"that fit in with the needs of"},{"speaker":"Unknown","startTime":1839.0,"endTime":1842.75,"body":"everyone else? And I do want to"},{"speaker":"Unknown","startTime":1839.0,"endTime":1842.75,"body":"say to behavior consultants,"},{"speaker":"Unknown","startTime":1842.75,"endTime":1847.67,"body":"like, I think it's okay to have"},{"speaker":"Unknown","startTime":1842.75,"endTime":1847.67,"body":"boundaries. And I think it's"},{"speaker":"Unknown","startTime":1847.67,"endTime":1850.43,"body":"okay to say that you are working"},{"speaker":"Unknown","startTime":1847.67,"endTime":1850.43,"body":"with this person, you're not"},{"speaker":"Unknown","startTime":1850.43,"endTime":1855.17,"body":"working with this person, like,"},{"speaker":"Unknown","startTime":1850.43,"endTime":1855.17,"body":"there is a need that we want to"},{"speaker":"Unknown","startTime":1855.2,"endTime":1858.71,"body":"help so many people and so many"},{"speaker":"Unknown","startTime":1855.2,"endTime":1858.71,"body":"dogs, and it's the fastest way"},{"speaker":"Unknown","startTime":1858.74,"endTime":1862.1,"body":"to burn out. I sense it like I"},{"speaker":"Unknown","startTime":1858.74,"endTime":1862.1,"body":"had to refer someone out the"},{"speaker":"Unknown","startTime":1862.1,"endTime":1866.24,"body":"other day, and I was like,"},{"speaker":"Unknown","startTime":1862.1,"endTime":1866.24,"body":"feeling such heavy weight about,"},{"speaker":"Unknown","startTime":1866.27,"endTime":1869.84,"body":"oh, I hope that person gets"},{"speaker":"Unknown","startTime":1866.27,"endTime":1869.84,"body":"help. And it just wasn't within"},{"speaker":"Unknown","startTime":1869.84,"endTime":1873.29,"body":"my purview. And I don't have the"},{"speaker":"Unknown","startTime":1869.84,"endTime":1873.29,"body":"bandwidth. And like, I have to"},{"speaker":"Unknown","startTime":1873.74,"endTime":1876.44,"body":"honor that. Because if I wind up"},{"speaker":"Unknown","startTime":1873.74,"endTime":1876.44,"body":"taking on a client that I don't"},{"speaker":"Unknown","startTime":1876.44,"endTime":1880.37,"body":"have the bandwidth for, how am I"},{"speaker":"Unknown","startTime":1876.44,"endTime":1880.37,"body":"compromising their experience"},{"speaker":"Unknown","startTime":1880.37,"endTime":1883.19,"body":"with me if I truly don't have"},{"speaker":"Unknown","startTime":1880.37,"endTime":1883.19,"body":"the bandwidth? Right? So"},{"speaker":"Unknown","startTime":1883.31,"endTime":1886.37,"body":"something I'm definitely not"},{"speaker":"Unknown","startTime":1883.31,"endTime":1886.37,"body":"fluent in something I am really"},{"speaker":"Unknown","startTime":1886.37,"endTime":1891.2,"body":"trying hard to work on. But it"},{"speaker":"Unknown","startTime":1886.37,"endTime":1891.2,"body":"is the fastest way to burnout. I"},{"speaker":"Unknown","startTime":1891.2,"endTime":1892.34,"body":"think in my experience."},{"speaker":"Michael Shikashio","startTime":1892.58,"endTime":1894.14,"body":"Yeah, I think"},{"speaker":"Michael Shikashio","startTime":1892.58,"endTime":1894.14,"body":"all of us as trainers or"},{"speaker":"Michael Shikashio","startTime":1894.14,"endTime":1897.29,"body":"consultants are have faced that"},{"speaker":"Michael Shikashio","startTime":1894.14,"endTime":1897.29,"body":"conundrum at one time or another"},{"speaker":"Michael Shikashio","startTime":1897.29,"endTime":1899.96,"body":"in their career. And really,"},{"speaker":"Michael Shikashio","startTime":1897.29,"endTime":1899.96,"body":"because we get this as a helping"},{"speaker":"Michael Shikashio","startTime":1899.96,"endTime":1902.66,"body":"profession, right. And we"},{"speaker":"Michael Shikashio","startTime":1899.96,"endTime":1902.66,"body":"wanted, we're in it to help the"},{"speaker":"Michael Shikashio","startTime":1902.66,"endTime":1905.99,"body":"dogs and their people. And"},{"speaker":"Michael Shikashio","startTime":1902.66,"endTime":1905.99,"body":"sometimes we it's tough to know"},{"speaker":"Michael Shikashio","startTime":1905.99,"endTime":1909.47,"body":"when to have that boundary,"},{"speaker":"Michael Shikashio","startTime":1905.99,"endTime":1909.47,"body":"right? And establish it not with"},{"speaker":"Michael Shikashio","startTime":1909.59,"endTime":1912.53,"body":"even just a particular client,"},{"speaker":"Michael Shikashio","startTime":1909.59,"endTime":1912.53,"body":"but with this taking cases in"},{"speaker":"Michael Shikashio","startTime":1912.53,"endTime":1915.17,"body":"general. And recognizing that"},{"speaker":"Michael Shikashio","startTime":1912.53,"endTime":1915.17,"body":"because if we don't meet our own"},{"speaker":"Michael Shikashio","startTime":1915.17,"endTime":1916.94,"body":"needs, we're not going to be"},{"speaker":"Michael Shikashio","startTime":1915.17,"endTime":1916.94,"body":"able to meet the client's needs,"},{"speaker":"Michael Shikashio","startTime":1916.94,"endTime":1917.24,"body":"right."},{"speaker":"Unknown","startTime":1918.29,"endTime":1921.35,"body":"Yeah. And I think more"},{"speaker":"Unknown","startTime":1918.29,"endTime":1921.35,"body":"recently, and I even have it"},{"speaker":"Unknown","startTime":1921.35,"endTime":1924.05,"body":"hanging in my office here, like"},{"speaker":"Unknown","startTime":1921.35,"endTime":1924.05,"body":"I have a yes board and a no"},{"speaker":"Unknown","startTime":1924.05,"endTime":1928.01,"body":"board. Because I think it's"},{"speaker":"Unknown","startTime":1924.05,"endTime":1928.01,"body":"really important that we figure"},{"speaker":"Unknown","startTime":1928.01,"endTime":1930.2,"body":"out what we're saying yes to,"},{"speaker":"Unknown","startTime":1928.01,"endTime":1930.2,"body":"but I think it's even more"},{"speaker":"Unknown","startTime":1930.2,"endTime":1933.89,"body":"important what we're saying no"},{"speaker":"Unknown","startTime":1930.2,"endTime":1933.89,"body":"to, because when it comes up, we"},{"speaker":"Unknown","startTime":1933.89,"endTime":1936.95,"body":"need to be like, Oh, it's that"},{"speaker":"Unknown","startTime":1933.89,"endTime":1936.95,"body":"thing. Like I don't take on"},{"speaker":"Unknown","startTime":1937.1,"endTime":1941.36,"body":"cases with dogs and kids. I"},{"speaker":"Unknown","startTime":1937.1,"endTime":1941.36,"body":"don't or I don't take on"},{"speaker":"Unknown","startTime":1941.36,"endTime":1945.2,"body":"separation related problem"},{"speaker":"Unknown","startTime":1941.36,"endTime":1945.2,"body":"behaviors. I have a no to both"},{"speaker":"Unknown","startTime":1945.2,"endTime":1947.78,"body":"of those things. And so when it"},{"speaker":"Unknown","startTime":1945.2,"endTime":1947.78,"body":"comes across my inbox, it's a"},{"speaker":"Unknown","startTime":1947.78,"endTime":1951.8,"body":"no. Right. And so it's just, I"},{"speaker":"Unknown","startTime":1947.78,"endTime":1951.8,"body":"think that's really helpful for"},{"speaker":"Unknown","startTime":1951.83,"endTime":1956.57,"body":"people. And yet, I also want to"},{"speaker":"Unknown","startTime":1951.83,"endTime":1956.57,"body":"say that sometimes when things"},{"speaker":"Unknown","startTime":1956.57,"endTime":1959.66,"body":"come in and challenge us, that"},{"speaker":"Unknown","startTime":1956.57,"endTime":1959.66,"body":"is a good growth opportunity as"},{"speaker":"Unknown","startTime":1959.66,"endTime":1963.44,"body":"well, like the client, I had a"},{"speaker":"Unknown","startTime":1959.66,"endTime":1963.44,"body":"challenge with this week, or,"},{"speaker":"Unknown","startTime":1963.47,"endTime":1965.24,"body":"you know, I didn't have a"},{"speaker":"Unknown","startTime":1963.47,"endTime":1965.24,"body":"challenge with her. I had a"},{"speaker":"Unknown","startTime":1965.24,"endTime":1968.66,"body":"challenge internally about it."},{"speaker":"Unknown","startTime":1965.24,"endTime":1968.66,"body":"What a gift like that was such a"},{"speaker":"Unknown","startTime":1968.66,"endTime":1972.38,"body":"great growth opportunity for me"},{"speaker":"Unknown","startTime":1968.66,"endTime":1972.38,"body":"to pause and ask what was going"},{"speaker":"Unknown","startTime":1972.38,"endTime":1975.47,"body":"on within myself. So I don't"},{"speaker":"Unknown","startTime":1972.38,"endTime":1975.47,"body":"want folks to just say no to"},{"speaker":"Unknown","startTime":1975.47,"endTime":1978.68,"body":"everything, right. But I do"},{"speaker":"Unknown","startTime":1975.47,"endTime":1978.68,"body":"think it is important for us to"},{"speaker":"Unknown","startTime":1978.68,"endTime":1981.89,"body":"identify what is the know, so"},{"speaker":"Unknown","startTime":1978.68,"endTime":1981.89,"body":"that when it comes across our"},{"speaker":"Unknown","startTime":1981.89,"endTime":1985.25,"body":"desk, we can actively identify"},{"speaker":"Unknown","startTime":1981.89,"endTime":1985.25,"body":"it and say, Yeah, that's just"},{"speaker":"Unknown","startTime":1985.25,"endTime":1986.99,"body":"not within my, my bandwidth."},{"speaker":"Michael Shikashio","startTime":1987.32,"endTime":1989.81,"body":"Absolutely."},{"speaker":"Michael Shikashio","startTime":1987.32,"endTime":1989.81,"body":"And, and we got to remember when"},{"speaker":"Michael Shikashio","startTime":1989.84,"endTime":1993.2,"body":"our knows might be somebody"},{"speaker":"Michael Shikashio","startTime":1989.84,"endTime":1993.2,"body":"else's Yes. So we should have"},{"speaker":"Michael Shikashio","startTime":1993.2,"endTime":1996.17,"body":"that referral network. For those"},{"speaker":"Michael Shikashio","startTime":1993.2,"endTime":1996.17,"body":"kinds of cases, or the"},{"speaker":"Michael Shikashio","startTime":1996.17,"endTime":1998.99,"body":"situations we might not feel"},{"speaker":"Michael Shikashio","startTime":1996.17,"endTime":1998.99,"body":"equipped to do. We could always"},{"speaker":"Michael Shikashio","startTime":1998.99,"endTime":2002.74,"body":"find somebody that has that."},{"speaker":"Michael Shikashio","startTime":1998.99,"endTime":2002.74,"body":"Yes, almost always. Right. So"},{"speaker":"Michael Shikashio","startTime":2003.01,"endTime":2005.62,"body":"all right, so let's move into"},{"speaker":"Michael Shikashio","startTime":2003.01,"endTime":2005.62,"body":"number five, we just talked"},{"speaker":"Michael Shikashio","startTime":2005.62,"endTime":2009.34,"body":"about recognizing needs, what"},{"speaker":"Michael Shikashio","startTime":2005.62,"endTime":2009.34,"body":"would number five be in that"},{"speaker":"Unknown","startTime":2009.58,"endTime":2013.75,"body":"list. Number five is"},{"speaker":"Unknown","startTime":2009.58,"endTime":2013.75,"body":"advocating for everyone. And so"},{"speaker":"Unknown","startTime":2013.78,"endTime":2018.01,"body":"what that looks like is, once"},{"speaker":"Unknown","startTime":2013.78,"endTime":2018.01,"body":"we've recognized the needs, we"},{"speaker":"Unknown","startTime":2018.01,"endTime":2020.89,"body":"need to put plans in place to"},{"speaker":"Unknown","startTime":2018.01,"endTime":2020.89,"body":"make sure that we're advocating"},{"speaker":"Unknown","startTime":2020.89,"endTime":2024.43,"body":"for the dog, we're advocating"},{"speaker":"Unknown","startTime":2020.89,"endTime":2024.43,"body":"for the client, the client's"},{"speaker":"Unknown","startTime":2024.43,"endTime":2028.81,"body":"advocating for the dog and the"},{"speaker":"Unknown","startTime":2024.43,"endTime":2028.81,"body":"training process. And a good"},{"speaker":"Unknown","startTime":2028.81,"endTime":2032.44,"body":"example of this is I had a"},{"speaker":"Unknown","startTime":2028.81,"endTime":2032.44,"body":"really, really great client, his"},{"speaker":"Unknown","startTime":2032.44,"endTime":2035.68,"body":"dog was proximate, I would call"},{"speaker":"Unknown","startTime":2032.44,"endTime":2035.68,"body":"proximity sensitive about"},{"speaker":"Unknown","startTime":2035.68,"endTime":2039.01,"body":"greeting new dogs. So when new"},{"speaker":"Unknown","startTime":2035.68,"endTime":2039.01,"body":"dogs would approach he would"},{"speaker":"Unknown","startTime":2039.01,"endTime":2042.7,"body":"escalate really quickly and"},{"speaker":"Unknown","startTime":2039.01,"endTime":2042.7,"body":"lunge and snap and he wouldn't"},{"speaker":"Unknown","startTime":2042.7,"endTime":2047.74,"body":"make eye contact. He continued"},{"speaker":"Unknown","startTime":2042.7,"endTime":2047.74,"body":"to share information with me via"},{"speaker":"Unknown","startTime":2047.74,"endTime":2051.37,"body":"text about you know, there's a"},{"speaker":"Unknown","startTime":2047.74,"endTime":2051.37,"body":"lot of people in my apartment"},{"speaker":"Unknown","startTime":2051.37,"endTime":2055.06,"body":"building that are telling me you"},{"speaker":"Unknown","startTime":2051.37,"endTime":2055.06,"body":"know, that my dogs territorial"},{"speaker":"Unknown","startTime":2055.06,"endTime":2058.6,"body":"of me that my dog is dominant"},{"speaker":"Unknown","startTime":2055.06,"endTime":2058.6,"body":"and, and I had done a few"},{"speaker":"Unknown","startTime":2058.6,"endTime":2062.44,"body":"sessions with this client"},{"speaker":"Unknown","startTime":2058.6,"endTime":2062.44,"body":"already. And I had a good"},{"speaker":"Unknown","startTime":2062.44,"endTime":2066.04,"body":"relationship with him. And I"},{"speaker":"Unknown","startTime":2062.44,"endTime":2066.04,"body":"asked him a question. In our"},{"speaker":"Unknown","startTime":2066.04,"endTime":2069.73,"body":"next session, I said, you know,"},{"speaker":"Unknown","startTime":2066.04,"endTime":2069.73,"body":"I noticed that you and your"},{"speaker":"Unknown","startTime":2069.76,"endTime":2072.22,"body":"girlfriend are really social,"},{"speaker":"Unknown","startTime":2069.76,"endTime":2072.22,"body":"like, this is such a social"},{"speaker":"Unknown","startTime":2072.25,"endTime":2075.19,"body":"apartment building community."},{"speaker":"Unknown","startTime":2072.25,"endTime":2075.19,"body":"Everybody knows you. You say"},{"speaker":"Unknown","startTime":2075.19,"endTime":2079.15,"body":"hello. I'm curious to know, are"},{"speaker":"Unknown","startTime":2075.19,"endTime":2079.15,"body":"you asking them for advice or"},{"speaker":"Unknown","startTime":2079.15,"endTime":2082.54,"body":"people offering advice? Like,"},{"speaker":"Unknown","startTime":2079.15,"endTime":2082.54,"body":"I'd love to know how these"},{"speaker":"Unknown","startTime":2082.54,"endTime":2085.66,"body":"conversations are happening. And"},{"speaker":"Unknown","startTime":2082.54,"endTime":2085.66,"body":"he's like, No, I'm not asking"},{"speaker":"Unknown","startTime":2085.66,"endTime":2088.57,"body":"anyone for advice. They're just"},{"speaker":"Unknown","startTime":2085.66,"endTime":2088.57,"body":"giving it to me. And I was like,"},{"speaker":"Unknown","startTime":2088.6,"endTime":2090.64,"body":"Oh, great. Like, tell me a"},{"speaker":"Unknown","startTime":2088.6,"endTime":2090.64,"body":"little bit more about those"},{"speaker":"Unknown","startTime":2090.64,"endTime":2093.73,"body":"experiences. And he's like,"},{"speaker":"Unknown","startTime":2090.64,"endTime":2093.73,"body":"well, people like you said, stop"},{"speaker":"Unknown","startTime":2093.73,"endTime":2096.46,"body":"because we're social and they"},{"speaker":"Unknown","startTime":2093.73,"endTime":2096.46,"body":"say hi. He's like, and then I"},{"speaker":"Unknown","startTime":2096.46,"endTime":2100.18,"body":"tell them that I'm working on"},{"speaker":"Unknown","startTime":2096.46,"endTime":2100.18,"body":"Nico's behavior and then They"},{"speaker":"Unknown","startTime":2100.18,"endTime":2104.02,"body":"decided to give me information."},{"speaker":"Unknown","startTime":2100.18,"endTime":2104.02,"body":"And I was like, Oh, does that"},{"speaker":"Unknown","startTime":2104.02,"endTime":2106.96,"body":"work for you? He's like, No, it"},{"speaker":"Unknown","startTime":2104.02,"endTime":2106.96,"body":"doesn't really work for me like"},{"speaker":"Unknown","startTime":2106.96,"endTime":2109.06,"body":"what they're saying is"},{"speaker":"Unknown","startTime":2106.96,"endTime":2109.06,"body":"contradictory to what you're"},{"speaker":"Unknown","startTime":2109.06,"endTime":2111.7,"body":"saying. And I'm getting"},{"speaker":"Unknown","startTime":2109.06,"endTime":2111.7,"body":"confused. And I'm not sure how"},{"speaker":"Unknown","startTime":2111.7,"endTime":2115.39,"body":"to navigate this situation. And"},{"speaker":"Unknown","startTime":2111.7,"endTime":2115.39,"body":"so I said, Hey, can we do a"},{"speaker":"Unknown","startTime":2115.39,"endTime":2118.69,"body":"little roleplay? Can we come up"},{"speaker":"Unknown","startTime":2115.39,"endTime":2118.69,"body":"with some strategies that will"},{"speaker":"Unknown","startTime":2118.69,"endTime":2122.47,"body":"feel really good to you, and"},{"speaker":"Unknown","startTime":2118.69,"endTime":2122.47,"body":"feel really good for Nico like"},{"speaker":"Unknown","startTime":2122.47,"endTime":2124.66,"body":"we're not we're obviously trying"},{"speaker":"Unknown","startTime":2122.47,"endTime":2124.66,"body":"to protect his experience,"},{"speaker":"Unknown","startTime":2124.66,"endTime":2127.57,"body":"because not only were they doing"},{"speaker":"Unknown","startTime":2124.66,"endTime":2127.57,"body":"leash screenings, and then the"},{"speaker":"Unknown","startTime":2127.57,"endTime":2130.39,"body":"dog would react, and that would"},{"speaker":"Unknown","startTime":2127.57,"endTime":2130.39,"body":"really prompt people to give"},{"speaker":"Unknown","startTime":2130.51,"endTime":2133.81,"body":"advice. So Nico is having a"},{"speaker":"Unknown","startTime":2130.51,"endTime":2133.81,"body":"negative negative experience,"},{"speaker":"Unknown","startTime":2133.81,"endTime":2138.49,"body":"and so was his pet parents. So"},{"speaker":"Unknown","startTime":2133.81,"endTime":2138.49,"body":"we did a little roleplay. And we"},{"speaker":"Unknown","startTime":2138.49,"endTime":2142.18,"body":"came up with some really short,"},{"speaker":"Unknown","startTime":2138.49,"endTime":2142.18,"body":"concise words that worked for"},{"speaker":"Unknown","startTime":2142.18,"endTime":2146.77,"body":"him. And I really put it in his"},{"speaker":"Unknown","startTime":2142.18,"endTime":2146.77,"body":"court. I mean, I gave him a few,"},{"speaker":"Unknown","startTime":2146.77,"endTime":2149.17,"body":"like, Hey, we're in training,"},{"speaker":"Unknown","startTime":2146.77,"endTime":2149.17,"body":"and like stepping off the trail,"},{"speaker":"Unknown","startTime":2149.17,"endTime":2152.44,"body":"that's my go to, and most"},{"speaker":"Unknown","startTime":2149.17,"endTime":2152.44,"body":"clients really liked that. But"},{"speaker":"Unknown","startTime":2152.44,"endTime":2155.32,"body":"he came up with a few different"},{"speaker":"Unknown","startTime":2152.44,"endTime":2155.32,"body":"ones that he was like, Oh, I can"},{"speaker":"Unknown","startTime":2155.32,"endTime":2158.2,"body":"use this in this scenario. And I"},{"speaker":"Unknown","startTime":2155.32,"endTime":2158.2,"body":"can use this in this scenario."},{"speaker":"Unknown","startTime":2158.5,"endTime":2162.25,"body":"And so just having that"},{"speaker":"Unknown","startTime":2158.5,"endTime":2162.25,"body":"conversation, I think, really"},{"speaker":"Unknown","startTime":2162.25,"endTime":2165.85,"body":"empowered him to say, Oh, I"},{"speaker":"Unknown","startTime":2162.25,"endTime":2165.85,"body":"actually don't need to gather"},{"speaker":"Unknown","startTime":2165.85,"endTime":2168.43,"body":"all this information and confuse"},{"speaker":"Unknown","startTime":2165.85,"endTime":2168.43,"body":"myself and put my dog over"},{"speaker":"Unknown","startTime":2168.43,"endTime":2171.88,"body":"threshold, I can actually just"},{"speaker":"Unknown","startTime":2168.43,"endTime":2171.88,"body":"have a different plan in place"},{"speaker":"Unknown","startTime":2171.88,"endTime":2176.35,"body":"to avoid these situations. And"},{"speaker":"Unknown","startTime":2171.88,"endTime":2176.35,"body":"so that was such a great"},{"speaker":"Unknown","startTime":2176.35,"endTime":2179.8,"body":"conversation where I felt like"},{"speaker":"Unknown","startTime":2176.35,"endTime":2179.8,"body":"not only did I recognize he had"},{"speaker":"Unknown","startTime":2179.8,"endTime":2185.11,"body":"a need, but also I was asking"},{"speaker":"Unknown","startTime":2179.8,"endTime":2185.11,"body":"him questions. And I really"},{"speaker":"Unknown","startTime":2185.11,"endTime":2187.81,"body":"wanted to make sure that he was"},{"speaker":"Unknown","startTime":2185.11,"endTime":2187.81,"body":"co creating the solution."},{"speaker":"Unknown","startTime":2187.81,"endTime":2192.31,"body":"Because if I told him just say"},{"speaker":"Unknown","startTime":2187.81,"endTime":2192.31,"body":"this, and he was like, Oh, that"},{"speaker":"Unknown","startTime":2192.31,"endTime":2194.32,"body":"doesn't feel good. Because I"},{"speaker":"Unknown","startTime":2192.31,"endTime":2194.32,"body":"know my relationships with"},{"speaker":"Unknown","startTime":2194.32,"endTime":2196.9,"body":"people. I don't want to. I don't"},{"speaker":"Unknown","startTime":2194.32,"endTime":2196.9,"body":"want to say that, that that"},{"speaker":"Unknown","startTime":2196.9,"endTime":2200.02,"body":"feels weird. I'm not going to"},{"speaker":"Unknown","startTime":2196.9,"endTime":2200.02,"body":"get him to do that behavior."},{"speaker":"Michael Shikashio","startTime":2200.95,"endTime":2202.54,"body":"That's so"},{"speaker":"Michael Shikashio","startTime":2200.95,"endTime":2202.54,"body":"awesome, that there's so many"},{"speaker":"Michael Shikashio","startTime":2202.54,"endTime":2206.26,"body":"gems there. And the one I picked"},{"speaker":"Michael Shikashio","startTime":2202.54,"endTime":2206.26,"body":"out, it was in the beginning,"},{"speaker":"Michael Shikashio","startTime":2206.26,"endTime":2209.53,"body":"when you the conversation was"},{"speaker":"Michael Shikashio","startTime":2206.26,"endTime":2209.53,"body":"initiated. Nice. You're kind of"},{"speaker":"Michael Shikashio","startTime":2209.53,"endTime":2212.23,"body":"asking, So what's what are you"},{"speaker":"Michael Shikashio","startTime":2209.53,"endTime":2212.23,"body":"doing are like, these people are"},{"speaker":"Michael Shikashio","startTime":2212.23,"endTime":2216.1,"body":"telling me things. And a lot of"},{"speaker":"Michael Shikashio","startTime":2212.23,"endTime":2216.1,"body":"us right would respond,"},{"speaker":"Michael Shikashio","startTime":2216.16,"endTime":2219.46,"body":"especially like in a Facebook"},{"speaker":"Michael Shikashio","startTime":2216.16,"endTime":2219.46,"body":"conversation or something we'd"},{"speaker":"Michael Shikashio","startTime":2219.46,"endTime":2222.1,"body":"like Hi, we're all and like,"},{"speaker":"Michael Shikashio","startTime":2219.46,"endTime":2222.1,"body":"people are telling you what to"},{"speaker":"Michael Shikashio","startTime":2222.1,"endTime":2224.71,"body":"do the immediate thing as"},{"speaker":"Michael Shikashio","startTime":2222.1,"endTime":2224.71,"body":"trainers and consultants were in"},{"speaker":"Michael Shikashio","startTime":2224.71,"endTime":2227.17,"body":"our mind, like, oh, here we go,"},{"speaker":"Michael Shikashio","startTime":2224.71,"endTime":2227.17,"body":"what kind of advice are you"},{"speaker":"Michael Shikashio","startTime":2227.17,"endTime":2229.69,"body":"getting? So you could have"},{"speaker":"Michael Shikashio","startTime":2227.17,"endTime":2229.69,"body":"easily responded with an eye"},{"speaker":"Michael Shikashio","startTime":2229.69,"endTime":2234.04,"body":"roll or some look on your face,"},{"speaker":"Michael Shikashio","startTime":2229.69,"endTime":2234.04,"body":"that probably would have quickly"},{"speaker":"Michael Shikashio","startTime":2234.04,"endTime":2237.16,"body":"shut down the conversation or"},{"speaker":"Michael Shikashio","startTime":2234.04,"endTime":2237.16,"body":"made it much less likely for"},{"speaker":"Michael Shikashio","startTime":2237.16,"endTime":2240.37,"body":"that comfortable space for him"},{"speaker":"Michael Shikashio","startTime":2237.16,"endTime":2240.37,"body":"to tell you what's going on, and"},{"speaker":"Michael Shikashio","startTime":2240.37,"endTime":2243.52,"body":"the advice he's getting. So you"},{"speaker":"Michael Shikashio","startTime":2240.37,"endTime":2243.52,"body":"know, those little first details"},{"speaker":"Michael Shikashio","startTime":2243.52,"endTime":2245.83,"body":"can make such a big difference."},{"speaker":"Michael Shikashio","startTime":2243.52,"endTime":2245.83,"body":"But it's something we don't"},{"speaker":"Michael Shikashio","startTime":2245.86,"endTime":2248.68,"body":"think about sometimes, because"},{"speaker":"Michael Shikashio","startTime":2245.86,"endTime":2248.68,"body":"let's face it trainers and"},{"speaker":"Michael Shikashio","startTime":2248.68,"endTime":2251.71,"body":"consultants are our opinionated"},{"speaker":"Michael Shikashio","startTime":2248.68,"endTime":2251.71,"body":"people about when it comes to"},{"speaker":"Michael Shikashio","startTime":2251.71,"endTime":2255.67,"body":"using other people's advice. And"},{"speaker":"Michael Shikashio","startTime":2251.71,"endTime":2255.67,"body":"it's very easy for us to show"},{"speaker":"Michael Shikashio","startTime":2255.67,"endTime":2258.25,"body":"that facial expression, what"},{"speaker":"Michael Shikashio","startTime":2255.67,"endTime":2258.25,"body":"they can quickly shut down a"},{"speaker":"Michael Shikashio","startTime":2258.25,"endTime":2261.58,"body":"conversation and not take into"},{"speaker":"Michael Shikashio","startTime":2258.25,"endTime":2261.58,"body":"account everybody's needs, as"},{"speaker":"Michael Shikashio","startTime":2261.58,"endTime":2265.06,"body":"you were just saying, so. Yeah,"},{"speaker":"Michael Shikashio","startTime":2261.58,"endTime":2265.06,"body":"that lots of great stuff there."},{"speaker":"Unknown","startTime":2265.27,"endTime":2269.41,"body":"I will say too, he sent"},{"speaker":"Unknown","startTime":2265.27,"endTime":2269.41,"body":"me text messages about it. And I"},{"speaker":"Unknown","startTime":2269.41,"endTime":2272.62,"body":"pause to notice what came up in"},{"speaker":"Unknown","startTime":2269.41,"endTime":2272.62,"body":"me. And of course, in the"},{"speaker":"Unknown","startTime":2272.62,"endTime":2275.35,"body":"beginning was like, Why is he"},{"speaker":"Unknown","startTime":2272.62,"endTime":2275.35,"body":"asking like what's going on?"},{"speaker":"Unknown","startTime":2275.35,"endTime":2278.53,"body":"Like there was, again, it's that"},{"speaker":"Unknown","startTime":2275.35,"endTime":2278.53,"body":"blame, it's that we just, we"},{"speaker":"Unknown","startTime":2278.53,"endTime":2282.49,"body":"feel discomfort, we go to blame,"},{"speaker":"Unknown","startTime":2278.53,"endTime":2282.49,"body":"we make a story, right? And I"},{"speaker":"Unknown","startTime":2282.49,"endTime":2287.89,"body":"did. I did have time in between"},{"speaker":"Unknown","startTime":2282.49,"endTime":2287.89,"body":"when I got the text earlier in"},{"speaker":"Unknown","startTime":2287.89,"endTime":2290.5,"body":"the day. And when I saw him and"},{"speaker":"Unknown","startTime":2287.89,"endTime":2290.5,"body":"I was like, gosh, how do I want"},{"speaker":"Unknown","startTime":2290.5,"endTime":2293.59,"body":"to approach this situation?"},{"speaker":"Unknown","startTime":2290.5,"endTime":2293.59,"body":"Because you're right, I might"},{"speaker":"Unknown","startTime":2293.59,"endTime":2296.92,"body":"have in the moment, I don't know"},{"speaker":"Unknown","startTime":2293.59,"endTime":2296.92,"body":"if I would have handled it with"},{"speaker":"Unknown","startTime":2296.92,"endTime":2300.76,"body":"such grace, right? Like I did"},{"speaker":"Unknown","startTime":2296.92,"endTime":2300.76,"body":"have some time to really think"},{"speaker":"Unknown","startTime":2300.76,"endTime":2303.25,"body":"about like, I could take this"},{"speaker":"Unknown","startTime":2300.76,"endTime":2303.25,"body":"conversation here. Or I could"},{"speaker":"Unknown","startTime":2303.25,"endTime":2306.25,"body":"take it here. And I really want"},{"speaker":"Unknown","startTime":2303.25,"endTime":2306.25,"body":"to take it here. Because this is"},{"speaker":"Unknown","startTime":2306.25,"endTime":2310.6,"body":"such an opportunity for both me"},{"speaker":"Unknown","startTime":2306.25,"endTime":2310.6,"body":"as a consultant to ask different"},{"speaker":"Unknown","startTime":2310.6,"endTime":2312.94,"body":"questions and not just like,"},{"speaker":"Unknown","startTime":2310.6,"endTime":2312.94,"body":"tell him what to do. So we can"},{"speaker":"Unknown","startTime":2312.94,"endTime":2318.04,"body":"fix it. And so I did have that"},{"speaker":"Unknown","startTime":2312.94,"endTime":2318.04,"body":"time. And I think a lot of this"},{"speaker":"Unknown","startTime":2318.04,"endTime":2321.61,"body":"stuff. And I'm still in the"},{"speaker":"Unknown","startTime":2318.04,"endTime":2321.61,"body":"process. A lot of this stuff in"},{"speaker":"Unknown","startTime":2321.61,"endTime":2324.49,"body":"terms of changing our scripts,"},{"speaker":"Unknown","startTime":2321.61,"endTime":2324.49,"body":"it takes time, right? It takes"},{"speaker":"Unknown","startTime":2324.49,"endTime":2328.21,"body":"time and practice and the"},{"speaker":"Unknown","startTime":2324.49,"endTime":2328.21,"body":"reflection on how could I have"},{"speaker":"Unknown","startTime":2328.21,"endTime":2328.96,"body":"done that better?"},{"speaker":"Michael Shikashio","startTime":2329.98,"endTime":2332.08,"body":"Alright, so"},{"speaker":"Michael Shikashio","startTime":2329.98,"endTime":2332.08,"body":"we just talked about advocating"},{"speaker":"Michael Shikashio","startTime":2332.08,"endTime":2335.8,"body":"for everybody. And what's the"},{"speaker":"Michael Shikashio","startTime":2332.08,"endTime":2335.8,"body":"final part of this process. So"},{"speaker":"Michael Shikashio","startTime":2335.8,"endTime":2339.4,"body":"this I love the how this is it's"},{"speaker":"Michael Shikashio","startTime":2335.8,"endTime":2339.4,"body":"not a necessary system. But it's"},{"speaker":"Michael Shikashio","startTime":2339.4,"endTime":2343.0,"body":"a great formula, if I was to"},{"speaker":"Michael Shikashio","startTime":2339.4,"endTime":2343.0,"body":"say, or like a way of looking at"},{"speaker":"Michael Shikashio","startTime":2343.0,"endTime":2346.18,"body":"the relationships to kind of"},{"speaker":"Michael Shikashio","startTime":2343.0,"endTime":2346.18,"body":"wrap our heads around all the"},{"speaker":"Michael Shikashio","startTime":2346.18,"endTime":2348.94,"body":"dynamics that can become a ball"},{"speaker":"Michael Shikashio","startTime":2346.18,"endTime":2348.94,"body":"but in a much more simplistic"},{"speaker":"Michael Shikashio","startTime":2348.94,"endTime":2351.01,"body":"way as as you're going through"},{"speaker":"Michael Shikashio","startTime":2348.94,"endTime":2351.01,"body":"these things. Everything's like"},{"speaker":"Michael Shikashio","startTime":2351.04,"endTime":2354.43,"body":"Oh, yeah. Yeah, makes total"},{"speaker":"Michael Shikashio","startTime":2351.04,"endTime":2354.43,"body":"sense. And you don't think about"},{"speaker":"Michael Shikashio","startTime":2354.43,"endTime":2357.46,"body":"it, but now that's kind of laid"},{"speaker":"Michael Shikashio","startTime":2354.43,"endTime":2357.46,"body":"out in this it's more organized"},{"speaker":"Michael Shikashio","startTime":2357.46,"endTime":2361.03,"body":"fashion for my brain anyways,"},{"speaker":"Michael Shikashio","startTime":2357.46,"endTime":2361.03,"body":"it's very, very helpful. So"},{"speaker":"Michael Shikashio","startTime":2361.15,"endTime":2363.61,"body":"what's the what's number six on"},{"speaker":"Michael Shikashio","startTime":2361.15,"endTime":2363.61,"body":"that list?"},{"speaker":"Unknown","startTime":2363.94,"endTime":2367.54,"body":"Number six is"},{"speaker":"Unknown","startTime":2363.94,"endTime":2367.54,"body":"celebrating often. And so this"},{"speaker":"Unknown","startTime":2367.54,"endTime":2371.02,"body":"is you know, lovely Kathy's"},{"speaker":"Unknown","startTime":2367.54,"endTime":2371.02,"body":"today oh smart times 50. Right,"},{"speaker":"Unknown","startTime":2371.02,"endTime":2376.66,"body":"where it's like just shifting"},{"speaker":"Unknown","startTime":2371.02,"endTime":2376.66,"body":"our our awareness to find the"},{"speaker":"Unknown","startTime":2376.66,"endTime":2379.63,"body":"positives, no matter how small"},{"speaker":"Unknown","startTime":2376.66,"endTime":2379.63,"body":"they are, no matter what they"},{"speaker":"Unknown","startTime":2379.63,"endTime":2382.45,"body":"are focusing on those pulling"},{"speaker":"Unknown","startTime":2379.63,"endTime":2382.45,"body":"those out and really"},{"speaker":"Unknown","startTime":2382.45,"endTime":2386.08,"body":"highlighting it for the client."},{"speaker":"Unknown","startTime":2382.45,"endTime":2386.08,"body":"As positive reinforcement"},{"speaker":"Unknown","startTime":2386.08,"endTime":2388.9,"body":"trainers at Lima based trainers,"},{"speaker":"Unknown","startTime":2386.08,"endTime":2388.9,"body":"we're really trying to do that"},{"speaker":"Unknown","startTime":2388.9,"endTime":2392.08,"body":"so often for our dogs, like"},{"speaker":"Unknown","startTime":2388.9,"endTime":2392.08,"body":"we're setting up the environment"},{"speaker":"Unknown","startTime":2392.08,"endTime":2394.6,"body":"so that they're successful, that"},{"speaker":"Unknown","startTime":2392.08,"endTime":2394.6,"body":"we can be marking and"},{"speaker":"Unknown","startTime":2394.6,"endTime":2398.5,"body":"reinforcing new behavior"},{"speaker":"Unknown","startTime":2394.6,"endTime":2398.5,"body":"choices, and just taking that"},{"speaker":"Unknown","startTime":2398.5,"endTime":2401.47,"body":"knowledge and that that"},{"speaker":"Unknown","startTime":2398.5,"endTime":2401.47,"body":"awareness and bring it over to"},{"speaker":"Unknown","startTime":2401.47,"endTime":2405.82,"body":"our clients. As well as"},{"speaker":"Unknown","startTime":2401.47,"endTime":2405.82,"body":"ourselves like Man, oh man, this"},{"speaker":"Unknown","startTime":2405.82,"endTime":2409.15,"body":"is not one that I'm great at"},{"speaker":"Unknown","startTime":2405.82,"endTime":2409.15,"body":"with myself, like, really being"},{"speaker":"Unknown","startTime":2409.15,"endTime":2414.22,"body":"able to notice how we've grown"},{"speaker":"Unknown","startTime":2409.15,"endTime":2414.22,"body":"from one session to another"},{"speaker":"Unknown","startTime":2414.22,"endTime":2418.69,"body":"really noticing our own"},{"speaker":"Unknown","startTime":2414.22,"endTime":2418.69,"body":"recovery. Just in that previous"},{"speaker":"Unknown","startTime":2418.69,"endTime":2421.18,"body":"example that I gave with that"},{"speaker":"Unknown","startTime":2418.69,"endTime":2421.18,"body":"client, like really being able"},{"speaker":"Unknown","startTime":2421.18,"endTime":2424.33,"body":"to say like, Great job, Marissa,"},{"speaker":"Unknown","startTime":2421.18,"endTime":2424.33,"body":"you were able to pause, step"},{"speaker":"Unknown","startTime":2424.33,"endTime":2427.33,"body":"back and decide that you wanted"},{"speaker":"Unknown","startTime":2424.33,"endTime":2427.33,"body":"to handle this in a different"},{"speaker":"Unknown","startTime":2427.33,"endTime":2430.66,"body":"way in a more productive way."},{"speaker":"Unknown","startTime":2427.33,"endTime":2430.66,"body":"And in a more client focused"},{"speaker":"Unknown","startTime":2430.66,"endTime":2435.37,"body":"way. So really being able to"},{"speaker":"Unknown","startTime":2430.66,"endTime":2435.37,"body":"point those out. And savoring"},{"speaker":"Unknown","startTime":2435.37,"endTime":2439.21,"body":"them, like really being able to"},{"speaker":"Unknown","startTime":2435.37,"endTime":2439.21,"body":"hold on to those things, and"},{"speaker":"Unknown","startTime":2439.21,"endTime":2441.28,"body":"especially highlighting them for"},{"speaker":"Unknown","startTime":2439.21,"endTime":2441.28,"body":"our clients."},{"speaker":"Michael Shikashio","startTime":2441.94,"endTime":2444.46,"body":"I've one"},{"speaker":"Michael Shikashio","startTime":2441.94,"endTime":2444.46,"body":"little thing that I've done to"},{"speaker":"Michael Shikashio","startTime":2444.46,"endTime":2447.07,"body":"help with it with the"},{"speaker":"Michael Shikashio","startTime":2444.46,"endTime":2447.07,"body":"relationship with myself that"},{"speaker":"Michael Shikashio","startTime":2447.07,"endTime":2451.36,"body":"we're talking about is the it's"},{"speaker":"Michael Shikashio","startTime":2447.07,"endTime":2451.36,"body":"called the wins folder. So when"},{"speaker":"Michael Shikashio","startTime":2451.36,"endTime":2455.38,"body":"I, I need to have those smart 50"},{"speaker":"Michael Shikashio","startTime":2451.36,"endTime":2455.38,"body":"of the positive reinforcers."},{"speaker":"Michael Shikashio","startTime":2455.38,"endTime":2458.02,"body":"throughout my day, if I'm having"},{"speaker":"Michael Shikashio","startTime":2455.38,"endTime":2458.02,"body":"a down day, or find something"},{"speaker":"Michael Shikashio","startTime":2458.02,"endTime":2461.77,"body":"Punisher, I do a quick dive"},{"speaker":"Michael Shikashio","startTime":2458.02,"endTime":2461.77,"body":"into, I keep all of the nice"},{"speaker":"Michael Shikashio","startTime":2461.77,"endTime":2464.74,"body":"comments. So if somebody makes a"},{"speaker":"Michael Shikashio","startTime":2461.77,"endTime":2464.74,"body":"nice comment about the podcast,"},{"speaker":"Michael Shikashio","startTime":2464.74,"endTime":2467.89,"body":"or maybe a client says, you"},{"speaker":"Michael Shikashio","startTime":2464.74,"endTime":2467.89,"body":"know, gives me a nice feedback,"},{"speaker":"Michael Shikashio","startTime":2467.95,"endTime":2470.68,"body":"I pop that into the folder, and"},{"speaker":"Michael Shikashio","startTime":2467.95,"endTime":2470.68,"body":"then when I need a little"},{"speaker":"Michael Shikashio","startTime":2470.68,"endTime":2472.93,"body":"reinforcement, I go back to that"},{"speaker":"Michael Shikashio","startTime":2470.68,"endTime":2472.93,"body":"folder that I just read through"},{"speaker":"Michael Shikashio","startTime":2472.93,"endTime":2477.19,"body":"some of those past emails or,"},{"speaker":"Michael Shikashio","startTime":2472.93,"endTime":2477.19,"body":"you know, reviews or whatever it"},{"speaker":"Michael Shikashio","startTime":2477.19,"endTime":2481.48,"body":"is. And that helps to kind of"},{"speaker":"Michael Shikashio","startTime":2477.19,"endTime":2481.48,"body":"recharge my energy. But it"},{"speaker":"Michael Shikashio","startTime":2481.48,"endTime":2484.81,"body":"reminds me, you know, especially"},{"speaker":"Michael Shikashio","startTime":2481.48,"endTime":2484.81,"body":"in moments of like imposter"},{"speaker":"Michael Shikashio","startTime":2484.81,"endTime":2487.66,"body":"syndrome, or burnout, or all of"},{"speaker":"Michael Shikashio","startTime":2484.81,"endTime":2487.66,"body":"the typical things we can face"},{"speaker":"Michael Shikashio","startTime":2487.66,"endTime":2491.23,"body":"as trainers and consultants. I"},{"speaker":"Michael Shikashio","startTime":2487.66,"endTime":2491.23,"body":"got that little tip years ago, I"},{"speaker":"Michael Shikashio","startTime":2491.47,"endTime":2493.87,"body":"don't know who to give credit"},{"speaker":"Michael Shikashio","startTime":2491.47,"endTime":2493.87,"body":"to. But when I did that, I was"},{"speaker":"Michael Shikashio","startTime":2493.87,"endTime":2498.31,"body":"like, that's such a great idea."},{"speaker":"Michael Shikashio","startTime":2493.87,"endTime":2498.31,"body":"It's so brilliant. Yeah. So, so"},{"speaker":"Michael Shikashio","startTime":2498.31,"endTime":2502.48,"body":"celebrating often, it's it's"},{"speaker":"Michael Shikashio","startTime":2498.31,"endTime":2502.48,"body":"definitely under rated,"},{"speaker":"Michael Shikashio","startTime":2502.51,"endTime":2505.84,"body":"especially when we're talking to"},{"speaker":"Michael Shikashio","startTime":2502.51,"endTime":2505.84,"body":"our you know, we do it with our"},{"speaker":"Michael Shikashio","startTime":2505.84,"endTime":2508.75,"body":"dogs, we teach the clients how"},{"speaker":"Michael Shikashio","startTime":2505.84,"endTime":2508.75,"body":"to do this with our dogs. And we"},{"speaker":"Michael Shikashio","startTime":2508.75,"endTime":2511.51,"body":"do it with our clients, we try"},{"speaker":"Michael Shikashio","startTime":2508.75,"endTime":2511.51,"body":"to do it with ourselves. But I"},{"speaker":"Michael Shikashio","startTime":2511.51,"endTime":2514.24,"body":"found it just it's just a good"},{"speaker":"Michael Shikashio","startTime":2511.51,"endTime":2514.24,"body":"theme to do throughout life,"},{"speaker":"Michael Shikashio","startTime":2514.24,"endTime":2518.08,"body":"because it just right, it just"},{"speaker":"Michael Shikashio","startTime":2514.24,"endTime":2518.08,"body":"not only is it reinforcing for"},{"speaker":"Michael Shikashio","startTime":2518.08,"endTime":2520.93,"body":"the learners, but it's"},{"speaker":"Michael Shikashio","startTime":2518.08,"endTime":2520.93,"body":"reinforcing for the teachers as"},{"speaker":"Michael Shikashio","startTime":2520.93,"endTime":2524.02,"body":"well, when we start to take that"},{"speaker":"Michael Shikashio","startTime":2520.93,"endTime":2524.02,"body":"framework and mindset, right."},{"speaker":"Unknown","startTime":2524.53,"endTime":2526.99,"body":"Yeah, I love it, you"},{"speaker":"Unknown","startTime":2524.53,"endTime":2526.99,"body":"bring up life because I the"},{"speaker":"Unknown","startTime":2526.99,"endTime":2530.77,"body":"connection principles, like my"},{"speaker":"Unknown","startTime":2526.99,"endTime":2530.77,"body":"hope is that folks will become"},{"speaker":"Unknown","startTime":2530.8,"endTime":2533.62,"body":"more aware through the process"},{"speaker":"Unknown","startTime":2530.8,"endTime":2533.62,"body":"of training into the"},{"speaker":"Unknown","startTime":2533.62,"endTime":2538.27,"body":"relationship with their dog, and"},{"speaker":"Unknown","startTime":2533.62,"endTime":2538.27,"body":"that all of these principles can"},{"speaker":"Unknown","startTime":2538.27,"endTime":2541.99,"body":"be used in other areas of their"},{"speaker":"Unknown","startTime":2538.27,"endTime":2541.99,"body":"life, right? And in other"},{"speaker":"Unknown","startTime":2541.99,"endTime":2544.33,"body":"relationships. So it's not"},{"speaker":"Unknown","startTime":2541.99,"endTime":2544.33,"body":"specific to just what we're"},{"speaker":"Unknown","startTime":2544.36,"endTime":2547.48,"body":"talking about. But, you know, if"},{"speaker":"Unknown","startTime":2544.36,"endTime":2547.48,"body":"I'm engaging with a colleague,"},{"speaker":"Unknown","startTime":2547.48,"endTime":2550.27,"body":"and I'm starting to make up a"},{"speaker":"Unknown","startTime":2547.48,"endTime":2550.27,"body":"story, like I have these"},{"speaker":"Unknown","startTime":2550.27,"endTime":2553.39,"body":"principles to use as a framework"},{"speaker":"Unknown","startTime":2550.27,"endTime":2553.39,"body":"to go, Wait, I gotta pause, I"},{"speaker":"Unknown","startTime":2553.39,"endTime":2556.75,"body":"gotta notice what's going on. I"},{"speaker":"Unknown","startTime":2553.39,"endTime":2556.75,"body":"gotta get curious. They have a"},{"speaker":"Unknown","startTime":2556.75,"endTime":2560.23,"body":"need, right? I have a need as"},{"speaker":"Unknown","startTime":2556.75,"endTime":2560.23,"body":"well. How can we cultivate so"},{"speaker":"Unknown","startTime":2560.23,"endTime":2562.93,"body":"that we like our needs are met"},{"speaker":"Unknown","startTime":2560.23,"endTime":2562.93,"body":"to the best ability? And how can"},{"speaker":"Unknown","startTime":2562.93,"endTime":2566.02,"body":"we celebrate that we recovered"},{"speaker":"Unknown","startTime":2562.93,"endTime":2566.02,"body":"from a hard conversation? Right."},{"speaker":"Unknown","startTime":2566.02,"endTime":2570.25,"body":"So they, they are like my stake"},{"speaker":"Unknown","startTime":2566.02,"endTime":2570.25,"body":"in the ground, if you will write"},{"speaker":"Unknown","startTime":2570.25,"endTime":2573.55,"body":"that and I'm hoping that folks"},{"speaker":"Unknown","startTime":2570.25,"endTime":2573.55,"body":"can, you know, it's a way to"},{"speaker":"Unknown","startTime":2573.55,"endTime":2575.8,"body":"ripple out into other"},{"speaker":"Unknown","startTime":2573.55,"endTime":2575.8,"body":"relationships."},{"speaker":"Michael Shikashio","startTime":2576.52,"endTime":2579.34,"body":"Absolutely."},{"speaker":"Michael Shikashio","startTime":2576.52,"endTime":2579.34,"body":"So, thank you for this awesome"},{"speaker":"Michael Shikashio","startTime":2579.34,"endTime":2583.72,"body":"conversation. They provide a lot"},{"speaker":"Michael Shikashio","startTime":2579.34,"endTime":2583.72,"body":"of tangible and useful tips for"},{"speaker":"Michael Shikashio","startTime":2583.72,"endTime":2586.48,"body":"our listeners. Where can people"},{"speaker":"Michael Shikashio","startTime":2583.72,"endTime":2586.48,"body":"find you? And if they want to"},{"speaker":"Michael Shikashio","startTime":2586.48,"endTime":2587.47,"body":"find more about this?"},{"speaker":"Unknown","startTime":2587.95,"endTime":2591.82,"body":"Yeah, so pause and"},{"speaker":"Unknown","startTime":2587.95,"endTime":2591.82,"body":"reward.com. I'm on Instagram and"},{"speaker":"Unknown","startTime":2591.82,"endTime":2595.3,"body":"Facebook. Like Mike mentioned, I"},{"speaker":"Unknown","startTime":2591.82,"endTime":2595.3,"body":"have the pause and reward"},{"speaker":"Unknown","startTime":2595.3,"endTime":2598.15,"body":"podcast where we talk about a"},{"speaker":"Unknown","startTime":2595.3,"endTime":2598.15,"body":"lot of these concepts. We're"},{"speaker":"Unknown","startTime":2598.15,"endTime":2600.82,"body":"talking about behavior change,"},{"speaker":"Unknown","startTime":2598.15,"endTime":2600.82,"body":"but also the relationships with"},{"speaker":"Unknown","startTime":2600.82,"endTime":2604.6,"body":"our dogs and our loved ones. So"},{"speaker":"Unknown","startTime":2600.82,"endTime":2604.6,"body":"you can find everything I offer"},{"speaker":"Unknown","startTime":2604.66,"endTime":2607.15,"body":"on that website. So thank you"},{"speaker":"Unknown","startTime":2604.66,"endTime":2607.15,"body":"for having me."},{"speaker":"Michael Shikashio","startTime":2607.3,"endTime":2608.95,"body":"Awesome. And"},{"speaker":"Michael Shikashio","startTime":2607.3,"endTime":2608.95,"body":"I'll be sure to link all of"},{"speaker":"Michael Shikashio","startTime":2608.95,"endTime":2612.13,"body":"those in the show notes as"},{"speaker":"Michael Shikashio","startTime":2608.95,"endTime":2612.13,"body":"usual. Thanks again, Marissa,"},{"speaker":"Michael Shikashio","startTime":2612.13,"endTime":2613.39,"body":"and I hope to talk to you soon."},{"speaker":"Unknown","startTime":2613.6,"endTime":2614.53,"body":"Thank you, Mike."},{"speaker":"Michael Shikashio","startTime":2616.33,"endTime":2618.04,"body":"Thanks for"},{"speaker":"Michael Shikashio","startTime":2616.33,"endTime":2618.04,"body":"joining me in this conversation"},{"speaker":"Michael Shikashio","startTime":2618.04,"endTime":2621.49,"body":"with the Super insightful Marisa"},{"speaker":"Michael Shikashio","startTime":2618.04,"endTime":2621.49,"body":"Martino. If you liked the show,"},{"speaker":"Michael Shikashio","startTime":2621.49,"endTime":2623.95,"body":"please don't forget to"},{"speaker":"Michael Shikashio","startTime":2621.49,"endTime":2623.95,"body":"subscribe, share and give a"},{"speaker":"Michael Shikashio","startTime":2623.95,"endTime":2627.34,"body":"rating and hop on over to"},{"speaker":"Michael Shikashio","startTime":2623.95,"endTime":2627.34,"body":"aggressive dog.com For more"},{"speaker":"Michael Shikashio","startTime":2627.34,"endTime":2630.07,"body":"information about helping dogs"},{"speaker":"Michael Shikashio","startTime":2627.34,"endTime":2630.07,"body":"with aggression. From the"},{"speaker":"Michael Shikashio","startTime":2630.07,"endTime":2633.43,"body":"aggression in dogs master course"},{"speaker":"Michael Shikashio","startTime":2630.07,"endTime":2633.43,"body":"to webinars from world renowned"},{"speaker":"Michael Shikashio","startTime":2633.43,"endTime":2636.94,"body":"experts and even an annual"},{"speaker":"Michael Shikashio","startTime":2633.43,"endTime":2636.94,"body":"conference. We have options for"},{"speaker":"Michael Shikashio","startTime":2636.94,"endTime":2640.9,"body":"both pet pros and pet owners to"},{"speaker":"Michael Shikashio","startTime":2636.94,"endTime":2640.9,"body":"learn more about aggression in"},{"speaker":"Michael Shikashio","startTime":2640.9,"endTime":2641.47,"body":"dogs"}]}