In this interview, Jeff sits down with Robin Smith, CEO of WeGoLook, as she first provides an overview of the company and the services that they offer. Robin talks about how WeGoLook combines technology with an on-demand workforce to help businesses and individuals gather and validate information anytime, anywhere.
As the interview begins, Robin shares a story about how she got the idea for this service in late 2009 as a friend of hers was looking to buy a high-end projector on eBay from someone in another state. They thought that the seller was misrepresenting it but had no way to really verify its condition. Robin then talks about how the company got started with her and a few people working alongside her and about how the company evolved and expanded their service offerings over time.
The conversation continues as Robin speaks about how WeGoLook is making a positive difference and a huge impact on the success of their clients and their individual customers. She offers an example of how they are helping a client streamline their same day automobile loan service by having Lookers meet this firm's loan clients at their homes or places of work to perform inspections of the vehicles and fund the loans without the loan client having to go to the bank at all.
Robin then speaks about Lookers and how they perform inspection services and other value-added services all over the world on their schedule and on their own terms as independent contractors. We then hear from her about how this is a great example of what is referred to as the "gig economy" and how people can work and provide these services as much or as little as they want and when they want. She also mentions how they now have over 140 employees in Oklahoma City and over 36,000 Lookers worldwide and continuing to grow.
As this segment wraps up, Robin shares her perspective on how the "gig economy" is changing how people work and how it provides people with more flexibility in how they earn their living. She also reflects on how these types of transaction-based services allow people with the appropriate skillsets to be matched to particular needs for services at any given time in a very convenient way.