EP # 442 Unleashing NOI Potential in Multifamily Real Estate with Mike Taravella

In this episode of Multifamily AP 360, host Rama Krishna welcomes back Mike Taravella, founder and principal of Niche Holdings. Mike shares key updates since their last conversation, detailing Niche Holdings' growth and scaling efforts. The discussion covers critical aspects of property management, including the most impactful metrics for driving NOI, strategies to improve occupancy and retention, and the importance of leveraging data over intuition. They also delve into the implementation of AI and SOPs to enhance property management efficiency, the importance of customer service, and how to maintain high standards amidst economic challenges. Mike illustrates these points with specific case studies of successes and challenges from his portfolio, providing invaluable insights for operators and investors alike.