Founder and CEO of Case Pilots Clare Ducksbury joins Shieldpay's Daniel Dunne to discuss the role technology plays in the class action claims process, touching on the importance of collaboration with law firms and how putting the claimant first is absolutely paramount to managing a successful case.

Clare Ducksbury is the Founder and CEO of Case Pilots, an acclaimed provider of claims administration services. Prior to Case Pilots, Clare set up and managed the Claims Resolution Tribunal for Holocaust Dormant Bank Accounts in Switzerland and spent 10 years as a Partner at Forensic Risk Alliance.

In this Class Actions episode of Shieldcast, Clare and Daniel discuss:  

• How legal technology supporting collective action cases has developed over the past 20 or so years - Clare takes us back to 1998!
• The importance of implementing digital technologies to better meet the needs of claimants and their expectations of speed and convenience
• Why law firms and tech providers need to focus on educating the public to better establish the new regime in the UK and across Europe
• How key players in the market can better collaborate and support the long-term evolution of the regime

Listen to this Class Actions edition of Shieldcast to find out more!

You can learn more about Case Pilots and the services they provide on their website: www.casepilots.com

Find other episodes in the series on our website: Shieldcast library

Podcast brought to you by Shieldpay - learn more: shieldpay.com