Reading For Success
Brought to you by The Success League, this podcast focuses on books, articles and other resources for customer success. Host Kristen Hayer will be reviewing each book and article, and giving you an honest assessment of whether or not it is worth your time. There is so much customer success content out there. This podcast designed to help you cut through the clutter, and give you outside ideas on leadership that will support your customer success career.
Reading For Success
Ep. 32 - The Effortless Experience Ch. 7-8
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Kristen Hayer
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This week, Kristen Hayer wraps up her review of:
If you're reading along, we'll be wrapping up this book next week with the final chapters. Recently, Kristen had the chance to interview Rick Delisi and we'll be sharing that with you as a bonus episode.
While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io with any questions or ideas.