In this episode, Andy and Eric discuss the importance of service and maintenance in HVAC, plumbing, and equipment installation. They explore how proactive servicing can generate additional revenue, improve customer satisfaction, and ensure system longevity.

Chapters
00:00 Introduction and episode overview
02:31 The revenue potential of servicing installed equipment
04:01 Common maintenance intervals for boilers and systems
07:01 Understanding system components like expansion tanks and gauges
10:02 The importance of regular filter and coil maintenance
12:58 Using remote diagnostics and connected systems
17:01 Building trust and recurring business through service
19:51 The value of proactive maintenance for customer satisfaction
22:56 Cost implications of neglecting system maintenance
25:55 Strategies for group servicing and scheduling
28:00 Final thoughts on service as a business growth tool

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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