Improve Your Team's Order Entry Flow to Create More Value with Chris Wilson | 080
Feb 09, 2022
Jamie V. Parker
Does the goals of your organization align with your continuous improvement efforts? It can be so easy to get caught up in the day-to-day tasks that we lose sight of the big picture.
In today’s episode, Chris Wilson shares how Wilson Manufacturing developed a new customer portal based on their goal of providing excellent customer service and how it has improved their order entry flow process.
What You’ll Learn in this Episode:
Keeping a Customer-First Mindset in Continuous Improvement
Overcoming Team Member Pushback on New Processes
Teamwork and Communication for Effective Improvement
Refining the Onboarding Process for Better Retention
Get full show notes and more information here: https://processplusresults.com/podcast/080