BrandsTalk

Brands Don’t Fail - Leaders Do: The Missing Link is Love at Work w/ Mark A. Mears

Dr. Brigitte Bojkowszky Season 16 Episode 169

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 53:19

Love at Work: Aligning Leadership, Purposeful Growth, and the Brand from the Inside Out 

In this BrandsTalk episode, I got to interview Mark A. Mears—bestselling author, keynote speaker, and former C-level executive who led growth at brands including PepsiCo, McDonald’s, NBC Universal, and The Cheesecake Factory—about his shift from traditional growth to purposeful, human-centered leadership and his second bestseller focused on bringing love back into the workplace. Mark explains his LOVE model as an acronym for Listen, Observe, Value, and Empower, linking it to low global engagement trends cited by Gallup and the need to transform command-and-control management into relational leadership that builds belonging. He outlines four interconnected “brands” (personal, internal, external, employer) and argues misalignment undermines experience and trust. The conversation emphasizes building legacy, using feedback and humility, and making a business case for purpose-driven leadership through research and case examples.

Get in touch with Mark A. Mears:

Book recommendation: Halftime: Moving from Success to Significance by Bob P. Buford


03:17 Why Love Became Leadership

04:48 Engagement Crisis And Ally Leaders

08:59 Four Brands One Alignment

09:59 Belonging And Employer Brand

14:42 LOVE Model In Practice

19:14 From Manager To Legacy Builder

21:00 Transformation And Purposeful Companies

27:11 Making The Business Case

30:19 Identity Strategy Influence

32:07 Success To Significance

33:26 Ripple Effect Leadership

35:19 LOVE Leadership Model

37:24 Uncomfortable Feedback Truths

40:26 Book Resources Assessment

42:02 Becoming Through Feedback

44:27 Rapid Fire Values

47:55 Cheesecake Brand Story

49:28 Brand Think Feel Relate

Get in touch with Brigitte Bojkowszky:

👉 Download your Brand Building Guide: https://courses.bridgetbrands.com/f/brand-building-guide

👉 Download Your Entrepreneurial Branding Starter Checklist: https://courses.bridgetbrands.com/f/entrepreneurial-branding-starter-checklist