In the first episode of the series, Michael Mckeand speaks to Kristen Leigh a long-serving mystery shopper with Vet CX. The episode explores what mystery shopping is in the Veterinary industry and how it can be used to improve customer experience and boost ongoing client satisfaction.
In the first episode of the series, Michael Mckeand speaks to Kristen Leigh a long-serving mystery shopper with Vet CX. The episode explores what mystery shopping is in the Veterinary industry and how it can be used to improve customer experience and boost ongoing client satisfaction.