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The Story of Software
Software is changing the world in many powerful ways. This podcast aims to understand the impact of software from an evolutionary perspective - what came before, what is now and what will be in the future. The Story of Software is a bi-weekly podcast looking at the people and technology that have transformed our world. It is hosted by Ricky Hill, Commercial Director at Zartis.
The Story of Software
S04E16 Scaling EdgeTier: Growth, AI, and Strategy
Shane Lynn, CEO and Founder of EdgeTier, talks about his career history, founding EdgeTier, and navigating rapid growth.
The Guest:
Shane Lynn is the CEO and Founder of EdgeTier, a company providing advanced AI-driven solutions for businesses to automate and optimise customer service operations. Today he joins us to talk about his career history, founding EdgeTier, and navigating the rapid growth his company went through.
Growth, AI, and Strategy:
In today’s fast-paced tech landscape, growth doesn’t just happen — it’s engineered. As artificial intelligence continues to reshape industries, the most successful companies are those that can balance innovation with intentional strategy. Growth powered by AI isn’t just about adopting the latest tools — it’s about knowing when to scale, how to structure your teams, and where to apply intelligence for the greatest impact.
Whether you're leading a startup, building a product team, or rethinking your company’s direction, understanding the interplay between growth, AI, and strategy is essential. In this episode, we explore how forward-thinking companies are leveraging AI to drive smarter decisions, streamline operations, and stay ahead in an increasingly competitive market.
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Listen to the Story of Software on any podcast platform of your choice. The Story of Software Podcast is produced by Zartis, a software services company. We hope you enjoy listening to this tech podcast and feel free to share any feedback with us: podcast@zartis.com