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The Story of Software
Software is changing the world in many powerful ways. This podcast aims to understand the impact of software from an evolutionary perspective - what came before, what is now and what will be in the future. The Story of Software is a bi-weekly podcast looking at the people and technology that have transformed our world. It is hosted by Ricky Hill, Commercial Director at Zartis.
The Story of Software
S04E27 Emotional Intelligence
Craig Hughes, CTO at Nas Neuron Health Services, speaks about the role and importance of emotional intelligence in tech leadership.
The Guest:
Craig Hughes is a software executive with over 20 years of experience in leading large scale digital transformations, mainly in the banking sector. He is now the CTO at Nas Neuron Health Services, UAE's largest group of health insurance third-party administrators.
In this episode, Craig dives deep into the critical role of emotional intelligence in tech leadership, drawing on lessons from his global career and personal experiences, including pivotal moments of insight. From defining what emotional intelligence looks like in engineering teams to the pitfalls of promoting purely on technical merit, this conversation explores how empathy, self-awareness, and interpersonal skills shape effective leadership, team cohesion, and organisational health in today’s tech landscape.
Some highlights of this episode include:
- Emotional Intelligence (EQ) in Tech Leadership
- How to Identify Future Leaders
- Technology, Isolation, and the Decline of EQ
- Building EQ Without Frameworks
- The Future of Software and the Loss of Fundamentals
Listen to the Story of Software on any podcast platform of your choice. The Story of Software Podcast is produced by Zartis, a software services company. We hope you enjoy listening to this tech podcast and feel free to share any feedback with us: podcast@zartis.com