The Story of Software
Software is changing the world in many powerful ways. This podcast aims to understand the impact of software from an evolutionary perspective - what came before, what is now and what will be in the future. The Story of Software is a bi-weekly podcast looking at the people and technology that have transformed our world. It is hosted by Ricky Hill, Commercial Director at Zartis.
The Story of Software
S04E39 The Future of Work with AI
Priya Mishra, Director of Technology at Carelon Global Solutions Ireland, shares a practitioner’s perspective on scaling innovation and preparing organisations for the future of work.
The Guest:
Priya Mishra is Director of Technology at Carelon Global Solutions Ireland, where she leads the design of transformative, cloud-native solutions that are reshaping healthcare systems. Honored with the Women in STEM – Technology award, she is passionate about people, culture, and reimagining how engineering teams work in the age of AI. With deep global experience in R&D, product development, and team leadership, Priya brings a practitioner’s perspective on scaling innovation and preparing organisations for the future of work.
Together, we unpack the move from rigid hierarchies to fluid, networked teams, the rise of “super generalists,” and why empowered experimentation, psychological safety, and observability matter more than ever. Priya shares her perspective on cognitive overload, the redefinition of software roles, and the real blockers to AI-enabled transformation - especially leadership reluctance and fear of failure. It’s a grounded, practitioner-led look at what the future of work actually requires, far beyond the hype.
Some highlights of this episode include:
- AI’s Impact on Team Culture & Ways of Working
- The Evolution of Roles: From Specialists to “AI Orchestrators”
- Managing AI Adoption: New KPIs & Leadership Challenges
- Training for the Future: New Literacies & AI Fluency
- Change Management & Transformation Strategy in the AI Era
Listen to the Story of Software on any podcast platform of your choice. The Story of Software Podcast is produced by Zartis, a software services company. We hope you enjoy listening to this tech podcast and feel free to share any feedback with us: podcast@zartis.com