Grease The Wheels Podcast
A Master Technician, a microphone, 30 years of experience in the Automotive Industry: buckle up! Come along as we take a look at the current state of the automotive industry from the point of view of the guys and gals turning the wrenches. So no matter what you fix, how you fix it, or how many tools you have to fix it with: welcome to the Grease the Wheels Nation. Also once in a while we take a look at the makes and models of cars we work on through the lenses of history, economics, politics, our own personal experiences and the experiences of our listeners. Special thanks to The Wrenching Network, Curien, Surfwrench, and Murray the dog.
Grease The Wheels Podcast
Episode 338: Video Kills (The Managers) Part III
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On this weeks episode of Grease the Wheels, Uncle Jimmy loosely defines the roles of the management staff when it comes to doing Video MultiPoint Inspections. The main part of the management role in video MPI adoption is to properly incentivize their technicians on doing them, setting them up for success, and getting the right training into the shop to make it effective - insert shameless plug here- However, often times the management of a shop is a direct hindrance to getting quality video MPI’s out to their customers. By adding their own critiques while failing to incentivize techs for doing them well, they are setting the entire digital transformation of their fixed ops departments up for failure, every single time! There are tons of ways that shop management can properly incentives this, but they often miss the easy ones! There is a silver lining here, also we come up with the true end-goal terminology for video MPI - Peace of Mind Inspections!
Also Uncle Jimmy gives a shoutout to Kalil’s Mom!
This Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access!