UnScripted: Authentic Leadership Podcast

Emotional & Spiritual Intelligence In The Workplace! Feat. Amy Lynn Durham #Podcast

July 26, 2021 John LeBrun & La'Fayette Lane Episode 48
UnScripted: Authentic Leadership Podcast
Emotional & Spiritual Intelligence In The Workplace! Feat. Amy Lynn Durham #Podcast
Show Notes Transcript

🗣 In this episode, John and La'Fayette are joined by special guest Amy Lynn Durham from Clovis, CA, Founder of Create Magic At Work, Executive Coach, Author and Keynote Speaker. John, La'Fayette, and Amy have a discussion about spiritual and emotional intelligence in the workplace! Did you know in order to be a wholistic leader you need more than IQ? You need emotional awareness, emotional management strategies, and the ability to be able to establish a connection with those around you. Aren't you tired of being frustrated about outcomes that are out of your control? What if we told you that you can be open to having an outcome, but you don't have to be attached to it! Mind-blowing right? Hit that PLAY and SHARE button to hear more of how you can develop and strengthen your spiritual and emotional intelligence in the workplace!

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Welcome to the Unscripted:

Authentic Leadership podcast podcast, we are seeking to lead change, but also seeking to understand. We are also here. Here's a platform for leaders to come together, to unite, to develop and empower other leaders in the areas of business, family, faith and community. I am your host, Lafeyette Lane joined by my co-host John LeBrun. Today, we are joined by our special guests, Amy Lynn Durham Oh, create magic at work. You already know what time it is. Let's welcome our guests and make our feel right and put those hands together. Clap your hands with the clapping most in the comments section,

4:

00 a.m. in Durham. She's here to continue on a conversation that we've had with her before. She's our first returning guests. We're going to have a part to conversation about spiritual and emotional intelligence, a deep dove into that. Those you may not know who Amy is. She's from Clovis, California. And she is the founder of Create Magic at Work. She's also a UC Berkeley certified executive coach. In addition, Amy is also certified to coach and the 21 skills associated with spiritual intelligence using the Rescue 21 assessment and an emotional intelligence practitioner. She's also spent years in the corporate row successfully managing hundreds of employees for private, publicly traded companies. She created a match that work with the intention to offer spiritual intelligence and emotional intelligence to energize and transform the workplace. We're going to look at exactly just what that is. As always, those you that will watch a listen to this, get that subscribe button on our YouTube channel. And you can listen to this podcast on any podcast streaming platform where podcasts are awesome. And we must get right into the conversation. Just lay out now for our audience for those, because the group, the family has grown since the last time you were here with us about 20 episodes ago. What is the SKU? Twenty one? What is this whole idea about spiritual and emotional intelligence? Give us what that really is and then let's dove a little deeper. All right. Well, I'm excited that the show has grown and I'm excited to be back. So thank you for having me back. And we'll get right into it. So I talked about a little bit this in the first episode. But if you think of a pyramid in your mind and the foundation of that pyramid is you physical intelligence, the next layer is IQ. And then the next layer is IQ. And then the top of that pyramid is askew. And you get to ask you spiritual intelligence by way of IQ. So if you study the adult development theory, you'll see that most humans, there's always exceptions tend to display the ability to behave with compassion in a larger way when they're around their early twenties, early to mid twenties. That's where the emotional intelligence and the IQ starts developing. You know, and I want to offer this definition of emotional intelligence to the listeners. It's one of my favorites. It's the ability to understand, use and manage your emotions in a positive way to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Well, the reason why I want to offer that is because we're talking about leadership here. Yes. And emotional intelligence is a topic, thankfully, that is being discussed in the workplace now. And we all want leaders that can help relieve stress, diffuse conflict and make decisions that create that ripple effect for humanity. Then when you get into rescue, there's a few definitions for rescue. One I like to share is the ability to put your day to day concerns aside, put your ego aside. There's a lot of clashing egos in the workplace and operate from a big picture view, maybe operate from a space what you would call your higher self . That place within you that comes from wisdom and compassion and love. And then also there's another definition, which is sendI Wigglesworth, who designed the askew twenty one, which is the twenty one skills. It's the ability to maintain wisdom and compassion regardless of the situation you're in, and make decisions based off of that. So that sort of sets the scene for you on cue. You get to ask you spiritual intelligence by way of IQ. And in the adult development theory, you really most humans start exploring askew around their early to mid thirties. Think about that. That's the time in your life where some start to question, why am I here? What is my life purpose? What are my values? What am I even doing here? And that's that's the evolution piece. They're with us queue for the workplace. The 21 skills are specifically designed for the workplace. And obviously they travel into your personal life and your personal development. But they are faith neutral. You can be atheist. You can be agnostic as long as you believe you have this place within you that can operate from wisdom and compassion. You can work on these 21 skills. I get a lot of pushback. From people. Oh, your woo, woo! Or, Oh, you know, this isn't for the workplace, this is religion. We don't want to talk religion. And it's like, well. That's not what this is. This is a practice, and these are 21 skills that you can actually use to elevate yourself as a leader if you want to be a highly developed leader. Sure. Yeah, yeah, I think that's I think that's really good. Without going too deep, but I know we're going deep, Dove, but we're all I believe spiritual beings is living a natural experience. Mm hmm. When you talk about that emotional and spiritual intelligence, it is something that is absolutely vital if you want to be successful as leaders in the workplace and not just in the workplace, because I believe these principles transfer to every area of our lives. Yeah. You know, and so we can get that in our personal life first before we step into the corporate sector or the entrepreneurial sector. We will be all right if we can apply that. Now that you've laid that foundation, what that that is the spiritual and emotional intelligence. Take us deeper. You have the floor, Amy, because you're the expert at this. Take us there to that place, to beyond the surface of the spiritual and the emotional challenges. What do we need as leaders? Again, as I said, whatever context that is in our families, in our communities and our business history, those whatever area you lead in, how can we better when we be better when we apply these principles of the spiritual, emotional telligence? Take us in that deep dove. So I'll start with emotional intelligence. And before I start with that. I want to share that at the time that we are doing this recording. One of the top news headlines for the workplace is the great resignation. Employees are leaving companies at an all time high, higher rate than ever before. Yeah, I live in California. I don't know about you, but everywhere I go, I see a now hiring sign up. People have choice and they're making choices. And what they are making choices for are for themselves. And they are looking for workplaces that are providing. Leadership with these eat you and ask you qualities. Mm hmm. If you do not step up and develop these skills for yourself, if you are going to have people that are not going to choose to work for you in the long run. That is my opinion. And this is what is going to change the world and make it a better place. I'm getting paid, too, you know, but I am very passionate about it. So let's start with EKU emotional intelligence. I read off the definition, which is oddly very similar to what you learn with Askew, but it's a deeper dove. So I'm going to give you and the listeners three things to think about for IQ. Three parts, if you will. The first part is you need to have emotional self-awareness. And you have to work on that as a daily practice. What am I feeling? What is this feeling? That's coming up. I like to use a simple example or story as someone sends you an email in the workplace that just makes you upset and angry. That happens a lot. Right. How do I handle this email, this person just really made me mad and they're attacking me and now I feel defensive. You know, I'm so upset. So your triggered emotional self-awareness when you have high IQ. You take a step back. Oh, I'm feeling defensive and I'm feeling angry. You have about six seconds to change that before your amygdala in your brain takes over and puts you in that fight flight or free space where you're going to go on the attack, because our biology from the cave days thinks the lions chasing us and we've got to protect ourselves or we're going to run away or we're going to freeze. And guess what? You freeze in the workplace. You have a disengaged employee. We don't we don't want that. Right. So emotional self-awareness. How can I recognize when I'm triggered daily practice? What am I feeling right now? What am I feeling in my body? John just sent me this crazy email. I can't believe he did that. Who is he to talk to me that way? And, you know, I'm going to fire back and email to him and tell him what I really think of him or, you know, whatever the case may be. I know you would never do that to me, John. I get. You never know. So that part, too. That's the emotional self-awareness. There's a really funny video on YouTube called The Rage Mall Holiday. It's from a TV show like a comedy sitcom, and it's these two moms shopping during the holidays and it shows how their amygdala gets triggered and they're just. Hitting each other with their cars in the parking lot and one of their bumper stickers says Peace, not war. So it's just like a really great example of how you can think that you're this beautiful, peaceful person. You know, hey, you get triggered. Sometimes all bets are off. You know, we've all been there. That's Paraguayans giving shopping figures go up that day like Friday or Friday. I'll participate. And I refuse once in my fight when I was 20, I think. And I never happen again anyways. Yeah. Online shopping after that. Right. So part two of the three part. So that was emotional self-awareness. Recognize when you're triggered part to you is do you have an emotional management strategy when you're triggered? That could be. I'm using the email example. You uncross your legs, you put your feet on the floor, you put your palms on your knees, you relax your shoulders, you take a drink of water. Have you ever seen a toddler crying and you give them a drink of water and they stop. They can't cry and drink the water at the same time. It's a lot of example there. And then breathe. I talk about the three to four breathing method all the time. You know, you breathe in for three seconds, you hold it for two, you exhale for four. So before I'm going to reply to John and tell him what I really think, because I'm upset, I'm going to uncross my legs, put my hands on my knees. Do my three to four breathing method, take a drink of water and get myself back to my neocortex in my brain? And not my amygdala, the neocortex is all these possibilities and creativity and that calm feeling you feel when you're like, oh, I feel good, I'm in the zone, like I can do this. Hey, now we're going to go to part three. Hey, maybe, maybe. Let me reframe this. Maybe Jon's having a bad day. Part three of this three step process is establishing a connection. And I love the way that you and your show Alafia about building the bridge and not walls. I don't know if you still see that on the show today. Yes, they will. But yeah, that is part three of Aeto is establishing a connection, building a bridge by validating the other person's emotions. You listen for what is important to them. You summarize your understanding of their perspective. Even if you don't agree with it. And you have a willingness to see their side. And you also ask open ended questions while you're doing it. By the way, this is a huge executive coaching tool. We stay curious. We listen to understand, not give advice. And we're open to outcome, but we're not attached to it. So those are the three. I'm sorry. How do we know you interrupt me, please. That's very powerful. You're not attached to the outcome. Can you can you go further than that, because we are so. Result driven in society that will. Do anything to compromise our integrity. Compromise our standards, compromise our moral compass, compromise our leadership tactics, our professionalism, because we're looking for a certain outcome in our lives, whether that be the climb the corporate ladder, get that position. But you said not being so attached to the outcome. Do you go a little deeper at that? Mm hmm. Have you ever. It's actually there is a law that Deepak Chopra talks about. It's called the law of least effort. And it's when you release judgment. And you release the need to control outcomes. Because sometimes when you try to control outcomes, you create new problems trying to force solutions to existing problems. Because really. Dr. Anjali's Arion is an anthropologist that studied different societies all over the world, and she found that these for universal communication principles connect any human being, no matter what language you speak, no matter where you live. They were show up and choose to be present. Pay attention to what has heart and meaning. Tell the truth without blame or judgment. And be open to outcome, but not attach outcome. That's good. Every day. Almost every day I try to be open to outcome and not attached to it, and you have to remind yourself, because you get in this, I got to do this, I got to do this, I got to come get my business. What am I going to do next? I'm open to outcome, but I'm not attached to it. And it actually takes the backpack off that burden, right. I think that's what your. I forgot where you're picking up on, it's that burden we carry. Yeah, because I can look at my oh, it was so powerful because I just had a self reflected moment. We talked last week about this pressure that we put on ourselves that if I don't get a certain outcome, there's another pressure that I put on myself. What did I not do? Right. To not get that outcome, not realizing there's only a certain amount of things that I'm in control of. And so it's not that you don't want a good outcome, but you're not so attached to it that life is not over. You know, there is a tomorrow there is another chance, you know, who can walk with your purpose. So when you said that, it just hit me like a ton of bricks. That was really good. Yeah. The beauty of detachment. Yeah. Yeah. Also, how do we determine what how the what outcome is acceptable? Yeah. I listen to a sermon today and they basically talking about how we compare ourselves with everything. And they're saying like you could be on a good day like you. It's a it's an amazing vacation. As soon as you get home and check Facebook and you see that someone else, you know, is on a better vacation, like my vacation sucks. But before you saw theirs, yours was an amazing vacation. Right. Right. It's like you could be so proud of your home. And as soon as you see somebody else's, quote, unquote, better home, right. You're like, wow, my house is terrible. I need a better one. Sort of the keeping up with the Joneses. Well, same with the results. Like you may have expectations of yourself based on something of an outside influence that had nothing to do with what was realistic for you to actually achieve. It's like when someone starts a business and says we need to have a million dollars in the first year because they've seen it so many times when the reality is, it's not typical. Not even close. And so anyways. And when you said something about. Telling the truth, even when it's say that in the third, it was number three. Yeah, to tell the truth, without blame or judgment, that's so hard because. It's important to me. And often it's hardest to tell the truth. One, if you feel like you're trying to dodge something, but even then, most people can get past that. It's really hard to tell the truth. When you could be hurting somebody else by the truth, and you have to really understand that you have to really tell the truth if you really love the person. So sometimes somebody wants you to keep them accountable, but then they kind of don't. And so you want to tell them the truth, especially on our spouses and so forth. Like you need to tell them the truth because you love them. If you really love them, you'd be honest with them and not just kind of sugarcoating everything all the time. But then again, anyways, I don't wanna get you off topic, though, now. I mean, that's that's part three of establishing a connection. Any hero. I think that's telling the truth about blamer judgment. I said ask open ended questions before you start telling the truth without blamer judgment. You have to ask open ended questions and you have to stay curious. And not judge. Mm hmm. Just stay curious. No judgment. OK, I'm curious, what was what was your you know, what were you thinking when you did X, Y, Z? I'm curious, you know, something along those lines. Mm hmm. Sure. Yeah, Miles, sorry about that. So just the first three things that you said, go ahead. When you talked about the EKU is typically explored in in our 20s, and the skew is typically explored more in the thirties. And I realize that there could be the enigma sort of thing. I would say I was I was probably getting into the skew in my into my mid to late 20s. Mm hmm. Only because of the association I had that really pushed me on those topics. But I think you just don't think about it sometimes. So often people talk about, especially right now, millennials and so forth. People in their 20s jumping from job to job, so forth, and then people in their thirties. I hear a lot of people as when I really started to hear the conversation of people saying, you know, I'm thinking about starting my own business or I'm thinking about doing being doing some consulting or I thinking about going into ministry. And I think the underlying root is they don't feel like they have any purpose in what they've spent the last five, six years doing. Right. How can a company and they correct me if I'm wrong in that, but how can a company support that then? Like I mean, of course, you want to support the young man who's in who's 25, starting his career and so forth. But I think it's really hard to hold on to the employee after about five years or so. And you've invested all that time, money, energy into them, and all sudden they're not seeing the purpose now. And as you mentioned, that's when they're starting to explore, like, what am I doing here? So how does a company's supposed to support that? Mm. Really good question, and I think it comes back to the company's values and how they're operating and what kind of legacy they want to leave in the world. We're all on LinkedIn. We see all the corporate lingo, catch phrases that go on throughout the years. There's two in particular that I noticed recently that I talk a lot about with colleagues and such. One is servant leadership. Mm hmm. And the other is a lot of people put in their title that they're a change agent. And I've been in the corporate space and I've heard these. He catch phrases tossed around a lot with people that don't know what they really mean. You need to be a servant leader. Go out and be a servant leader. Hey, you're he he needs higher IQ or higher IQ. His IQ is low. So do you really even know what you're saying? You're just saying what you heard in a meeting and you're just you just want to keep it moving. Right. He is being frank. I've been in those rooms. So back to the servant leadership piece, if you are a corporation that is operating as a true servant leader, where not only do you want to take care of your employees, but you want to take care of your customers, your shareholders. Next step with to is make sure that you're taking care of the planet and humanity, that you're not operating in a space where you are depleting resources to make a buck. Those types of things. And I have a beautiful definition of servant leadership that I literally could not write a better one that I would love to read for for you guys on here if I if I get done with this answer. But the answer is, how do you want to? How do you want your people to be when they move on? Because everybody typically moves on, whether it's two years or five years or 10 years. Don't you want them to leave a better person than when they started with you? That's servant leadership. Hmm. That's leaving a ripple effect into the world that's operating from a space of high values with your organization. That's my answer. So what you're really saying is they shouldn't be focused on being upset if somebody leaves. Right. And I think is what you're trying to say is what I'm getting from what you said is focus on giving them your all as from the company and giving them the best environment. And if they find purpose and they happen to be in another direction, be happy that you've helped them grow to find that. Spot and don't get so upset that their purpose isn't with you 100 percent of what you're saying. Hundred percent, because who's going to who's going to take care of us when we're old and retired? Mm hmm. We should always be leaving every individual better off than when we found them, when we worked with them. Plus, you really want that person staying with your company if they're not like they're not happy anymore. Correct. Not in a mean, malicious sort of way. But I have found, though, that sometimes finding items that pulls on heart strings can seem to help people identify that they have a purpose within the organization. So we started doing outreach in our community and so forth. And boy, do our associates love that. Just little things like things at the schools and so forth. And when we say, hey, can you Shelly, can you put together something over at the elementary or you know, you mentioned something about this fingerprint thing. It's a cyber security company. Can you can you look into that? Yes. In the next you know, we're in the school. We have police officers and first responders and parents with their kids. They're all showing up and they just loved it. I never even was there. I never even showed up. I was out of town. But it really, I think, gave them a sense of purpose outside of, you know, appointments and spreadsheets and so forth. I mean, I think you're talking about recognizing the disengaged employee as a as an elevated, thoughtful leader with high IQ. And ask you. And diving into how you can help change that. And if it is, they need to pursue a life purpose outside of your organization. OK, but if it is, you need to provide these connecting activities as a leader. Great. That's phenomenal. Mm hmm. They're going to take that home to their families, to their friends. I mean, as a leader, you are the topic of conversation, right? Quite a bit. And everyone else is home. Sometimes we want to make it a good one. Have not really in a good way. Yeah, exactly. Exactly. So. I'd love to move to. We were sure. Let's go. OK, so with rescue, you've really worked on these eco steps, the emotional self-awareness, the management strategy, the establishing, the connection, the building, the bridge, all of that. With Eskew, I like the 21 skills assessment because it gives you a blueprint of where you're at today. And you can pick and choose whatever you want to work on. If something doesn't resonate with you, fine, don't work on it. But it's a lifetime journey that you can take a look at a skill. Two years from now and say, oh, I want to work on that. And then Deep dove into that as far as clients in the workplace. And I brought up change agent and I wanted to share this because there's four quadrants in askew. The first one is, are you aware we talked about ego in the beginning. Are you aware of your ego versus your higher self? And there are some skills surrounding that. Are you aware when your ego's in the driver's seat versus the calm place? Coming from wisdom, compassion and love. You could even describe it as amygdala or neocortex. But a lot of times, even when we're not triggered egos running the show and corporate workspaces. Right. That's the first quadrant, the second quadrant is universal awareness. Am I aware that my world view isn't the only worldview? Am I aware that other people have a world view? One of my favorites is complexity of thought and perspective taking. Do you understand that the way you see the world is not the way that others see the world? That are six that our five senses, Alison, six, figure six is that our senses, our physical senses aren't the only thing that dictate what is going on around us. So I'll take that skill, complexity of thought and perspective taking and just give you like a deep dove into that one, that's a little bit fun and just a fun tip. Barry Johnson came up with this concept called polarity management. And the basic, simple idea to share behind it is when you're speaking, this is just a fun tip to try for the week or whatever. Replace the word, but with and. And that's polarity management. I'm making it sound super simple, method deep, and there's all this stuff, but it's about managing two different negative, maybe opposing views in the same space. So instead of try it, you're kind of like, wait a minute, try it, instead of saying, you know, I need to do this, but I can't go tonight. Whatever the war, whatever it is, replace the word with sand and see what happens for you this week, because you can have both opposing things in the same space. So it teaches you polarity management, and that's a daily skill build exercise for it. Does that makes sense? We looked puzzled as if life is doing. I'm trying to think of all the times I say, yeah, but yeah, I'm trying to think of it to try to think of examples of my mind. But see, I got a free work. How I can make this correct. So. Yeah. And no, we're not doing that. That's right. Just do me a favor and try it because I mean, polarity rid of a deep, deep dove for the episode, you know. Anyway, so that's the one. But try and see what happens and you'll be you'll be shocked at how it connects each other and conversations. The other thing I want to mention is when I do the rescue. Twenty one assessment. Almost every leader that's in a high executive position, that is a client of mine that takes the assessment and does the debrief with me, they inevitably want to balance two quadrant four, which is the social and spiritual mastery quadrant. So the first two quadrants are, hey, I'm doing a lot of this inner work. The third quadrant is I'm mastering this. I'm mastering showing up as my higher self. The fourth quadrant is when other people can really see this being exhibited into the world, because as a leader, you're judged by not who you think you are, but who you really show up as ribe. So the skills that they always wants to deep dove into and ask you is making wise and compassionate decisions. And what I tend to see with clients so far that energy could change. Is I have clients that need to exercise these staying curious and the approaching situations with nonjudgmental. More. And then back to this whole polarity management piece, right then I have clients that are over here and I have clients over here that are actually in a space where they need to make wise and compassionate decisions for themselves. Because they think that being an empathetic and compassionate leader is sacrificing themselves for others. They might not consciously say that, but they are sitting on the phone letting someone vent to them all day to be there. Here they're compassionate here. They are taking on extra work projects as a leader so their team can have time off. Burning themselves out, the martyr. Right. Hmm. So what I like to share with individuals that are in that space is the statement. I don't want to I make them change the statement around, and I give it to him as an affirmation to say. And the affirmation is every day my actions toward myself are effortlessly wise and compassionate, even when under great stress. My actions towards myself. Are effortlessly wise and compassionate, even when under great stress. Radical self forgiveness. And of course, boundary setting. Right. If you're in that one polar space. That's one deep dove, which is a 19 making wise and compassionate decisions, and I don't know how much time we have, but I have an exercise that I could lead you and the listeners could participate in. OK, on that one particular skill, if you want to try it, let's go. OK, so. What you do is you close your eyes. You have both feet on the floor, hands on your knees. If you're driving, don't close your eyes. You're listening to this commute. Oh, God. And I want you to think of someone that you really like, that you work with. And I want you to really focus on them and with your attention on this person, I want you to repeat yourself focusing on this person. Just like me. This person is seeking some happiness in their life. Just like me, this person is trying to avoid suffering in their life. Just like me, this person has known sadness, loneliness and despair. Just like me, this person is seeking to fulfill their needs. And just like me, this person is learning about life. Now I'm going to do the fast version of this, now I want you to think of someone that really gets on your nerves that you can't stand at work. If you have that or maybe somebody that really gets under your skin or even it could be somebody in your personal life that you think is seeking to harm you or just doesn't have your best interests in mind. And I want you to really focus on this person and with attention on this person. I want you to think just like me. This person is seeking happiness in their life just like me. This person is trying to avoid suffering in their life. Just like me, this person has known sadness, loneliness and despair. Just like me, this person is seeking to fulfill their needs, and just like me, this person is learning about life. And that is a skill, an exercise for skill 19 making wise and compassionate decisions. As an executive leader, you can get employees that really get under your skin, and this is a great exercise to utilize before you make a decision. That affects the people that are under your charge. It's powerful, incredible, incredible. Wow. Is there is there anything else in your deep dove that you want to give the audience? And I think that was really good because we're all about application. That was application, especially. This is easy. The first one he said, think a survivor to like. That's great. Think of somebody that's trying to bring you harm. That does not like you, that wants to see you do bad. It doesn't want to see you have a future. That's incredible. Incredible. We all can apply that. If you were to give unscripted audience one last deep dove. It could be short and brief. What would you leave the audience with? I want to do this because I planned it and I talked about change the change agent and Lington. Right. Everyone says in their title, I'm a change agent. And so hopefully we have enough time. I just want to just pose some of these statements to you. And on a scale of OK and on a scale never to consistently one to five, five being the highest kind of just think through, where would you rank? Because this is skill 18 Mnescu 21 being a wise and effective change agent. And this is really what it is. So think of what you would score yourself on a scale of one to five. I feel the suffering of others involved in a life change. I can create trusting relationships with most people involved in a life change. I can be compassionate, even if I don't think someone's suffering makes sense to me. I help everyone involved identify and commit to solutions that benefit all parties in the group. I am committed to working toward Win-Win Solutions, even if others are ready to jump to a quick solution. I know when to slow everyone down, to allow time to be more creative. Here's the kicker if a change effort I was involved in fails, I ask questions of all the people involved and I really listen so I can find out if there is something I can do better next time. Those are questions, statements to consider for being a wise and effective change agent. And what that really is in the workplace and in Eskew, it's understanding that we don't go to quick fixes if something's not right. We look for the underlying issue in the system to change that. So the whole thing is overhauled. So we're not rushing to quick fixes anymore. And then I'm on a roll today. The final thing I want to start before, if you guys don't have any other questions for me, is my favorite definition of a servant leader. Nobody could have written it better than Dana Zohar. She's a philosopher. She's a physicist. She has a ton of books out on you. She just put a book out called Quantum Leadership. And it is all about innovation through chaos and mistakes and understanding these high, highly elevated leadership skills of rescue. This is the oath of the quantum leader. I believe that global business has the money and the power to make a significant difference in today's troubled world. And that by making that difference, it can help itself as well as others. I envision business raising its sights above the bottom line. I envision businesses becoming a vocation like the higher professions to make this possible. I believe that business must add a moral dimension. Becoming more service and value oriented and largely eliminating the assumed natural distinction between private enterprise and public service institutions. I envision business taking responsibility for the world in which it operates and from which it creates its wealth. And I envision myself becoming one of those business leaders who are servant leaders, leaders who serve not just stockholders, colleagues, employees, products and customers, but leaders who also serve the community, the planet, humanity, the future and life itself. That is amazing. We are raising or we are creating an environment here and unscripted and we want everybody to be a change leader. And listen, those of you that will watch and listen to this, we want you to stay connected to Amy. She has a lot of incredible information. This has been an incredible conversation. One of the ways that you can stay connected to Amy is by following her on her various social media platforms. Amy Lindora and Create Magic at Work is her LinkedIn pages. It's Amy Lindora and her name. And then also create magic at work. As you can see there, John has her book there. He's holding it all Create Magic at work. Shameless plug right there. You can also follow her Facebook page, create magic at work. Her Instagram handle is at create magic at work and create match work. Also, she has a YouTube channel, Amy Mindoro. And then also you can go to our Web website, WW W Dot Create Magic at work dot net. Also, you can purchase Inji. I can hold that book up. One, we purchase Amy's products there and create magic at work dot net. Her book is called Create Magic at Work. She also has team built building courses, which she has to spell some of the information here tonight. She has journal cart decks for the word pless place, rescue 21 assessments and weekly workplace messages there on her LinkedIn channel. So Falher Amy Lindhome, if you want to hear more, just those just tonight was just a snippet, a tip of the iceberg of what she has to offer. We have learned and gained so much information and knowledge is going to make us leaders better leaders, not only in the workplace, but in our family and our businesses, in our community. And as always, stay connected here to unscripted, authentic leadership podcast as we continue to bring more guests, more great information. And even beyond that, we have something new that you can check out on our on our Web site, unscripted. That's leadership. PAKAM, you can sign up for what we have called a mastermind group. Mastermind group is simply peer to peer groups of like minded individuals who meet regularly on the effort of networking, challenging each other, open communication that will help you further in your business ventures, further in your family ventures, and just overall as a leader. You can find more information there on unscripted Dasch leadership. Dot com continue to follow us on our various social media platforms on Facebook, on SCRYPT Authentic Leadership Podcast, our Instagram handle at Unscripted Leadership. You can also find us on our LinkedIn page, unscripted authentic leadership podcast. Those who that don't watch the podcast. You're listening. You're listen to the podcast. You can listen to us on any podcast platform, from Apple to Spotify to Google Podcasts, Pandora, our radio, whatever podcast are provided. You can find us there under unscripted offensive leadership podcast. As always, we pray that he will be the leader that God has called you to be. And we are here to build bridges and not walls, bridges connecting the walls of our until next time. God bless.