In this episode, Tim Banks, Principal Solutions Architect at Packet, an Equinix Company, talks about prioritizing a customer-first mentality, how observability = insight, and the real cost of developer burnout, and why companies should be more proficient in helping to prevent it.
As far as observability goes, Tim wants to know what's going on inside something be it a container, a process, or a stack – and he wants to know what's going on before something breaks. Monitoring and alerting typically happen when things are going south and then you do something about it. Unfortunately, this tends to happen in person-to-person communication as well. We are as much building systems of humans around the technical systems that we are developing. Investing in people and their mental health is essential.
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