The No Frills VA Podcast
Welcome to the No Frills VA podcast brought to you by the Association of Virtual Assistants. Your host is award-winning VA consultant, bestselling author, and Founder & CEO of the AVA Melissa Smith. The AVA is the most trusted source of information in the Virtual Assistant industry. This podcast is for you if you’re a virtual assistant or looking to become a VA. The AVA knows you have questions and we’re providing you answers on the No Frills VA podcast. Want to be featured? We'd love to have you! Apply here: https://forms.gle/D5C5f7KZi8ottsNa8
The No Frills VA Podcast
Educating Clients As An Opportunity
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In this episode, AVA Founder & CEO, Melissa Smith challenges you to see educating clients as an opportunity.
In this week’s episode, Melissa shares:
1:14 - What client education is;
1:45 - Why it’s important to understand client education;
2:20 - How to spot a client opportunity;
2:50 - How great clients disguise themselves as bad clients;
6:00 - What you can do to poke holes in client questions;
6:37 - How to use a consultation as a client opportunity;
7:03 - What your job is and is not, as a VA;
9:30 - Using client opportunities to get referrals;
Do you have a client education story to share?
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Connect with Melissa on social media!
Instagram: @melissasmithva
LinkedIn: https://www.linkedin.com/in/melissasmiththepva/
Like the podcast? Want more with VAs like yourself? Join the AVA when we open membership again! We’re at associationofvas.com. We’d also love for you to share! You can tag us at @associationofvas on social media.