Educating Clients As An Opportunity

In this episode, AVA Founder & CEO, Melissa Smith challenges you to see educating clients as an opportunity.

In this week’s episode, Melissa shares:

1:14 - What client education is;

1:45 - Why it’s important to understand client education;

2:20 - How to spot a client opportunity;

2:50 - How great clients disguise themselves as bad clients;

6:00 - What you can do to poke holes in client questions;

6:37 - How to use a consultation as a client opportunity;

7:03 - What your job is and is not, as a VA;

9:30 - Using client opportunities to get referrals;

Do you have a client education story to share?

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Connect with Melissa on social media!

Instagram: @melissasmithva 

LinkedIn: https://www.linkedin.com/in/melissasmiththepva/

Like the podcast? Want more with VAs like yourself? Join the AVA when we open membership again! We’re at associationofvas.com. We’d also love for you to share! You can tag us at @associationofvas on social media.