In this episode our two adventurous vacation rental managers tackle a subject that not many of us want to think about - how to communicate with owners about problems in a rental property. We all know it happens, and we many times turn a blind eye towards dealing with it. It goes back to your relationship with your owner. Is it a business partnership or a thin sheet of ice where you fear you will fall through at any moment? In this episode you get specific points to consider as you deal with guests and have the owner of the property on your side as you work through this difficult scenario.
In the news segment Sarah and T talk about a new resource for vacation rental managers in battling local regulatory actions going on.