This week's episode brings us closer to normalcy as we start to think about welcoming guests into our properties. Michelle Williams is the General Manager of Atlantic Vacation Homes in Gloucester, MA and the chairperson of the Vacation Rental Housekeeping Professionals. This group just released a document to all vacation rental managers to give guidance on how you might approach cleaning your properties during this challenging time. Michelle brings specific actionable items to us in this far ranging discussion. This is one you need to pay attention to and take good notes.