In this episode Sarah and Tim cover the cornerstone of any professional vacation rental manager's company. Whether you call them reservations sales agents, reservationists, vacation specialists, vacation planners or something else they are the folks that make your company run. Discover 5 foundations that help make your reservations team a success. Also in Not So Hot Off The Press, But Definitely Happening Sarah and Tim describe a survey they want you to participate in to get a picture of what is happening in the industry regarding 3rd party on-line travel agencies
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