Sarah and T - The professional Vacation Rental Manager's Podcast

Episode 31 The Refund Wars - Dealing with Guest Compensation Issues

September 08, 2018 Season 2 Episode 32
Sarah and T - The professional Vacation Rental Manager's Podcast
Episode 31 The Refund Wars - Dealing with Guest Compensation Issues
Chapters
Sarah and T - The professional Vacation Rental Manager's Podcast
Episode 31 The Refund Wars - Dealing with Guest Compensation Issues
Sep 08, 2018 Season 2 Episode 32
Sarah Bradford/Tim Cafferty
Learn about how to effectively deal with guest satisfaction issues
Show Notes

Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!



×

Listen to this podcast on