Sea To Ski With Sarah and T - The professional Vacation Rental Manager's Podcast
The Refund Wars - Dealing with Guest Compensation IssuesSeptember 08, 2018 Sarah Bradford/Tim Cafferty
Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!