Sarah and T - The professional Vacation Rental Manager's Podcast Podcast Artwork Image
Sarah and T - The professional Vacation Rental Manager's Podcast
Episode 31 The Refund Wars - Dealing with Guest Compensation Issues
September 08, 2018 Sarah Bradford/Tim Cafferty
Sarah and T - The professional Vacation Rental Manager's Podcast

Episode 31 The Refund Wars - Dealing with Guest Compensation Issues

September 08, 2018

Sarah Bradford/Tim Cafferty

Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!

Our two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!

See All Episodes