The Vacation Rental Manager's Podcast with Sarah and T
This is The Vacation Rental Manager's Podcast with Sarah and T.. The first podcast dedicated to the professional vacation rental manager. Join Sarah Bradford and Tim Cafferty on their journey through day to day issues affecting the professional vacation rental manager. From the Coast to the Mountains, Sarah and T have been covering all things vacation rental for over 7 years and counting.
The Vacation Rental Manager's Podcast with Sarah and T
Episode 33 John DiJulius - Delivering World Class Customer Service
Today Sarah and Tim talk to Keynote Speaker, Best Selling Author, and International Customer Service consultant John DiJulius. John has been a keynote speaker at VRMA twice, and is the main attraction each year at the "Secret Service Summit." In short, he knows his stuff and he shares it with us in this episode. Hear about 5 keys to making a good hire, what the FORD method is, and why he thought his mother owned his elementary school, and why he did not play shortstop for the Cleveland Indians.
This is an episode you do not want to miss!
Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com
