After Hours Entrepreneur: An Entrepreneurs Guide to 6-Figure Years

How Customer Service Evolves with Digital Media - Shep Hyken

September 06, 2021 Mark Savant / Shep Hyken Episode 159
After Hours Entrepreneur: An Entrepreneurs Guide to 6-Figure Years
How Customer Service Evolves with Digital Media - Shep Hyken
Show Notes

#159: Are you still doing the same thing expecting different results? That is literally insane.

Shep Hyken has worked with huge brands like Disney, Salesforce, AT&T. He's been speaking on huge stages for decades. Is he evolving his messaging? You better believe it.

Today, Shep explains how customer expectations are changing, and how you can evolve your business to reach them effectively.

https://hyken.com/
Shep's book: https://amzn.to/3h8u3Uu
https://nsaspeaker.org/

Watch on YouTube: https://www.youtube.com/channel/UC2ePGMF5jsWze1sc0Gftf4w