AASHTO re:source Quality Manager, Tracy Barnhart, joins us to talk about continual improvement. We share some tips on how to build a culture of quality and ask listeners to send us their quality-related New Year’s resolutions.

Share your resolutions here: New Year’s Resolutions for Continual Improvement – Fill out form

Related Information: 

• aashtoresource.org/quality
• aashtoresource.org/events

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Get a glimpse inside November’s Virtual Technical Exchange’s Mastering Laboratory Management Panel Discussion. In this episode, we take clips from that session to share insights from industry professionals Zack McKay, Joseph Kerstetter, Kishore Kotha, and Seth Winters. 

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Brian and Kim discuss the newly redesigned AAP Procedures Manual. It presents the requirements of the AASHTO Accreditation Program in a new format that is easier to read and understand.  This new version integrates the old procedures manual with the newer policy and guidance documents that AASHTO re:source had been issuing on its website.  It also includes helpful links that can take the reader to other documents or websites to learn more.

There are also additions to the procedures manual that are the result of AASHTO re:source Administrative Task Group (ATG) precedents that are not being stated directly in this document to promote transparency such as more specific language about the minimum acceptable situations for approval of situations in which management is provided to more than one facility and other shared personnel situations.

Due to the release of this new version, a few of the policy and guidance documents were retired and others revised because the content was incorporated into the main body of the procedures manual. There will still be policy and guidance documents that explain some of the requirements in greater detail, but the intent is to incorporate the requirements into the procedures manual where possible.

The organization of the procedures manual is intended to present some of the essential information that everyone needs to know up front, and then starting in Section 7, it takes the reader through the accreditation process.

Starting in Section 14, the procedures manual starts to describe other situations that could be of interest like ISO/IEC 17025 accreditation, project laboratories, and mobile laboratories.

Finally, there are other important topics explained like confidentiality, external complaints, refusal of service, and information about certificates of accreditation, accreditation directory listings and how to properly promote laboratory accreditation.

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Pete Unger takes us behind the curtain of the global laboratory accreditation system that quietly protects our everyday safety. With nearly five decades of experience, Pete reveals how a problem with redundant product testing in the 1970s sparked an international movement that revolutionized how we ensure quality in construction materials and beyond.

The conversation unravels the fascinating evolution of laboratory standards from early negotiations between the US and Denmark to today's sophisticated global network. Pete, who helped write the original ISO Guide 25 (predecessor to ISO/IEC 17025) and chaired ILAC for nine years, shares insider perspectives on how these systems developed and why they matter. His firsthand accounts of international diplomacy and standards development provide rare insights into a system most people never think about.

What makes this discussion particularly compelling is Pete's candid explanation of how accreditation prevents dangerous practices. He recounts troubling examples of laboratories that would test just one concrete cylinder but report values for three - shortcuts that could lead to catastrophic structural failures. These stories highlight the real-world importance of proper testing oversight, especially in construction where lives depend on accurate results.

The episode also demystifies complex topics like Mutual Recognition Agreements (MRAs) and Multilateral Agreements (MLAs), explaining how they facilitate international trade while maintaining quality standards. Pete's work with organizations like the Canadian Lumber Standards Accreditation Board demonstrates how these agreements eliminate redundant testing of products crossing borders, saving money without compromising safety.

Whether you work in quality assurance, construction, international trade, or simply care about the safety of the buildings and bridges you use daily, this conversation offers valuable perspective on the hidden systems that protect public safety. As Pete emphasizes, accreditation isn't about bureaucracy – it's about ensuring that when test results matter, they're reliable every time.

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The digital revolution has reached the world of construction materials testing, and it's happening faster than many of us realize. In this eye-opening conversation with Mike Copeland, Quality Program Manager at the Idaho Department of Transportation, we explore the remarkable ways artificial intelligence is transforming how state DOTs handle testing data, quality assurance, and technical decision-making.

Mike shares his journey from struggling with data trapped in PDFs to developing sophisticated AI tools that now save his agency countless hours of manual work. We witness firsthand demonstrations of AI applications that extract testing data in seconds instead of hours, plot complex gyratory compactor data with simple drag-and-drop functionality, and even predict material properties with surprising accuracy. But this isn't just about efficiency—it's about reimagining what's possible.

Perhaps most valuable is our frank discussion about the double-edged nature of these powerful technologies. While AI offers unprecedented capabilities to streamline workflows and enhance decision-making, it also creates new vulnerabilities in our quality assurance systems. Mike explains how traditional approaches to sample custody and verification testing may need fundamental reconsideration as we enter an era where data itself requires security and verification.

Throughout our conversation, practical examples bring these concepts to life: an AI chatbot that instantly answers technical questions about specifications while identifying conflicts between manuals; tools that transform handwritten test sheets into structured data without error-prone manual entry; and exploratory models that challenge our assumptions about which physical tests are truly necessary.

Whether you're already experimenting with AI or just beginning to consider its implications for materials testing, this episode provides both inspiration and caution from someone at the leading edge of this technological transformation. Join us to discover how these tools might reshape your own testing program while maintaining the integrity that ensures public safety in our infrastructure.

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Steve Read, retiring after 20 years with the City of Seattle, shares his experience as a materials engineer and insights on leadership, quality management, and cross-agency coordination. He discusses his journey from heavy-equipment operator to materials lab supervisor and the importance of developing communication skills in technical professionals.

Whether you work in construction, engineering, public administration, or simply drive on public roads, this conversation offers valuable perspective on the hidden complexities behind public infrastructure and the dedicated professionals working to ensure it serves the public for generations to come.

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Season five wraps up with hosts Brian Johnson and Kim Swanson reflecting on the season and the ever-evolving podcast itself. This shorter season marked a shift from weekly to biweekly episodes, prompting honest conversations about the sustainability and future direction of AASHTO re:source Q&A podcast.

The hosts highlight memorable conversations with industry experts, including beloved guest Bryce Hanlon from Oklahoma DOT and Matt Lineman from North Dakota DOT, who shared valuable insights on committee participation and building positive professional relationships. Kim particularly enjoyed discussing the "four eyes of the corrective action process," diving into quality theory while maintaining their trademark touch of humor that makes complex concepts accessible.

Throughout the episode, Brian and Kim make a heartfelt plea for listener feedback—a resource more valuable than download metrics. They're particularly curious about their international audience, wondering about listeners from Ukraine and Kenya who've reached out in previous seasons. The mystery of who's listening and what content resonates most strongly echoes a common challenge in quality management: determining whether efforts truly address stakeholder needs. This transparency about their own continuous improvement journey mirrors the very processes they discuss with laboratories.

Looking ahead, Brian announces his participation in the upcoming Technical Exchange in Bellevue, Washington (March 17-20, 2025), where he'll lead panel discussions and possibly record content for future episodes. With season six on the horizon after this hiatus, the hosts invite you to explore their extensive back catalog of over 40 episodes per season from their first four seasons. Email podcast@aashtoresource.org with your thoughts, questions, or to simply let them know the juice is indeed worth the squeeze.

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Related information on this and other episodes can be found at aashtoresource.org.

Dive into our latest episode as we explore the critical need for laboratories to evolve from mere compliance to a thriving culture of continual improvement. Brian Johnson shares valuable insights from the recent Mid-Atlantic Quality Assurance Workshop, highlighting a new strategic roadmap aimed at enhancing operational practices within laboratories. 

Throughout the episode, we address the pivotal role that AASHTO plays in guiding laboratories towards adherence to rigorous standards, emphasizing that compliance is just the beginning. We underscore the importance of understanding the root causes of nonconformities and foster a proactive mentality that seeks systemic solutions over temporary fixes. 

Listeners will appreciate the actionable examples provided, including how to utilize proficiency sample data for setting realistic quality objectives. With a focus on collaboration, Brian stresses the necessity for communication among all stakeholders involved, paving the way for a unified approach to quality management.

This episode speaks directly to laboratory managers and quality assurance professionals seeking to enhance their practices. Are you ready to elevate your lab’s standards? Tune in to learn how to integrate continuous improvement into your quality framework effectively. Don’t forget to subscribe and share; let’s foster a community committed to excellence in laboratory quality!

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We dive into the 2025 AASHTO re:source Technical Exchange with insights from key planners Bob Lutz and Tracy Barnhart.  This episode focuses on the event's unique structure, networking opportunities, and targeted sessions for various professional roles. Attendees can expect valuable insights, interactive experiences, and assurance of fresh content during the event on March 17-20, 2025 in Bellevue, WA. Learn more on our website: https://aashtoresource.org/events 

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Oklahoma DOT's Bryce Hanlon brings his proactive approach to geotechnical engineering processes. In this follow-up episode to S4 E07, he discusses the importance of effective communication, data management modernization, and how a unified team approach enhances project delivery and efficiency.

Related information:
S4 E07: Geotechnical Investigations at Oklahoma DOT

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

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Have you heard about the new AASHTO Accreditation Program policy on masonry unit and prism testing? Discover the historical context beginning with the 2019 updates to the ASTM C1716 standard for compression testing machines that left some labs wondering if their compression machines are compliant. This discussion reveals how labs are now categorized based on their capacity to test full-size versus reduced-size specimens. Our exploration unpacks how these distinctions simplify the process for clients and agencies seeking specific testing capabilities.

Our conversation also zeroes in on the prohibition against accrediting labs that only test masonry "coupons." Uncover the rationale behind this decision and why it's crucial for maintaining high-quality standards in the industry. Plus, learn how providing detailed documentation before your assessment can streamline the accreditation process, saving labs time and resources by cutting down on follow-up visits. This episode is a must-listen for anyone navigating the requirements of ASTM C140, C1314, and C1716.

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In the final part of this series, uncover the essential subsections of Section 3.5 of the AASHTO Accreditation Procedures Manual. Our exploration reveals the significance of independence of judgment, the importance of transparency in conflict scenarios, and how demonstrated job performance can outweigh formal education in personnel qualifications. Discover the historical context and evolution of temperature guidelines and learn how labs can navigate unexpected challenges, like seasonal shutdowns while maintaining accreditation. The conversation also spotlights the need for clear definitions and the role of standards development organizations in addressing ambiguities. 

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Unlock the secrets of the AASHTO Accreditation Procedures Manual with us as we dissect Section 3.5. Navigate the critical responsibilities of accredited laboratories in reporting significant changes within 60 days, per section 3.5.1. We break down what constitutes a 'major change’ and highlight our role and the potential sanctions for non-compliance. Learn more as we go through the first half of Section 3.5, in part one of this two-part series. 

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What if the dreaded corrective action process could be transformed into a beacon of opportunity? Join us as we introduce and explore the "Four I's of the Corrective Action Process" concept. This fresh approach transforms common sense ideas into a memorable strategy that enhances the understanding of the process while keeping continual improvement as its focus. 

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This episode explores the development and significance of the new AASHTO R 119 standard, officially titled “Standard Practice for Grinding the Ends of Cylindrical Concrete Specimens.” 

Brian shares his firsthand experience in creating this standard, highlighting the collaborative efforts with various state DOTs and the importance of standardizing concrete practices. Listeners will learn why AASHTO R 119 is crucial for those working with ultra-high-performance concrete (UHPC) and how it addresses the limitations of traditional capping methods.

The episode also looks at the broader implications of AASHTO R 119, including its potential integration into other key standards like AASHTO T 24, ASTM C31, and ASTM C39. We also discuss how AASHTO R 119 moved from a provisional to a full standard and the ongoing efforts to promote its adoption across the industry.

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This burning question is at the heart of our latest episode, where we unravel the complexities of choosing the right organization for aggregate and rebar evaluations. We navigate the nuanced scopes of CCRL and AASHTO re:source, addressing why each offers these services and how customer demand has fostered an overlap.

Explore the essentials of proficiency sample programs and the critical distinctions in assessment services—CCRL’s focus on specific testing methods versus AASHTO’s broader coverage. Dive into strategic insights for laboratories, empowering you to make informed decisions in the assessment process.

Our conversation also uncovers the financial and logistical factors pivotal to selecting your assessment provider. We spotlight the hidden costs and timing implications that can affect your lab’s operations. Learn how to navigate the intricacies of obtaining estimates, and understand why timing is everything when it comes to maintaining AASHTO Accreditation without a hitch.

Related information:

• aashtoresource.org/aap
• ccrl.us

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Unlock the secrets of effective laboratory monitoring with insights from Greg Uherek, Manager of Business Development and Technical Services. Greg sheds light on the specifier feature of the AASHTO re:source website, a game-changer for agencies that require AASHTO Accreditation like DOTs and California's Division of the State Architect. Journey through the evolution of laboratory monitoring from outdated methods to the cutting-edge specifier tools that enhance transparency and accountability. Greg takes us through the transformation, revealing how features like mapping and real-time alerts have made lab monitoring more intuitive and effective. Learn how these specifiers streamline oversight, ensuring labs comply with stringent testing standards. Discover why this tool is indispensable for public and private entities aiming for efficiency and compliance.

Related information: 

• aashtoresource.org/specifiers
• aashtoresource.org/events
• YouTube video
• Companion article

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

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What's the secret to engaging volunteers and fostering a supportive, inclusive committee environment? Find out as we welcome Matt Linneman, Chief Engineer for North Dakota DOT and Chair of the Committee on Materials and Pavements (COMP), along with AASHTO liaison Casey Soneira. We discuss effective volunteer engagement, from creating psychological safety to micro-engagements that encourage wider participation. They share thoughts on succession planning, the balance between industry and academic leadership roles, and future committee initiatives, including shifts in meeting formats to boost peer exchanges and best practice sharing.  This conversation underscores the importance of stakeholder involvement and the challenges of managing a 6,000-page annual publication filled with detailed materials standards. Whether you're a state volunteer, industry member, or academic, this episode offers a treasure trove of insights into the workings of COMP, now and for years to come.

Read this episode's companion article or watch the video on YouTube.

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Ever wondered how and why a new proficiency sample scheme was created? Special guests John Malusky and Ryan LaQuay join hosts Brian Johnson and Kim Swanson to reveal the meticulous planning process behind the Hamburg Wheel Tracking samples, a groundbreaking addition to AASHTO re:source's Proficiency Sample Program. Hear firsthand accounts of the logistical challenges faced during its development, the steps taken to prevent segregation, and the lessons learned from pilot studies with DOTs that highlight the critical importance of well-blended materials.

Read this episode's companion article or watch the video on YouTube.

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Transform your organization's approach to quality with Benjamin's strategies for engaging and empowering the workforce. Empowering employees with responsibility and capability at the ground level can operationalize quality, ensuring that processes like equipment maintenance and accurate data reporting are meticulously followed. Benjamin shares how transparency and stakeholder involvement can shift the mindset from viewing new processes as burdensome to seeing them as opportunities for improvement.

Read this episode's companion article or watch the video on YouTube.

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This episode reveals laboratories' most common pitfalls with implementing AASHTO R 18, such as calibration record-keeping, training and competency evaluation, and internal audits. Learn how to sidestep these issues by implementing robust quality management practices. Listen in to transform your laboratory practices and get tips to move beyond standard compliance.

Read this episode's companion article or watch the video on YouTube.

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What if your organization could lead a quality management revolution? Join us as we explore AASHTO re:source's roadmap for 2024 to 2027 with Bob Lutz, the Director of AASHTO re:source. Bob shares the inspiration and process behind this ambitious strategy, which aims to transform the construction materials, testing, and inspection industry. Learn how identifying key stakeholders and understanding their needs laid the foundation for a bold vision and mission that promises to shift the paradigm from compliance to excellence.

In our conversation, Bob delves into the collaborative approach that defined AASHTO re:source's mission, vision, and values. We discuss the strategic objectives that prioritize leading by example, building trust, and fostering continual improvement, all while holding safety, integrity, and inclusivity at the core. Discover exciting plans for educational content and innovative use of proficiency testing data to better serve customers. This episode provides insights into how this dynamic roadmap can propel AASHTO re:source and its stakeholders toward unparalleled success. Don’t miss it!

Related Information: 

• https://aashtoresource.org/quality
• Companion Article
• YouTube Video

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

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Curious about what’s in store for this season? Get ready for an array of compelling topics covering common findings in standards like R18, new proficiency sample programs, and essential equipment maintenance tips. This episode kicks off with a promise of enriched content quality, a new bi-weekly release schedule, and a sneak peek into potential video episodes. With over 160 episodes in our archive, we're dedicated to making this new season as informative and engaging as ever. We also share some behind-the-scenes fun, including a mix-up with our podcast email that kept us on our toes. Your suggestions shape our content, so tune in and contribute to our mission of delivering top-notch content!

View this episode's companion article or watch the video version on YouTube.

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We share some of the highlights from this past season and explain why we take a break in March and April (spoiler, it's because of the AASHTO re:source Technical Exchange).

Related information:

• AASHTO re:source Events
• The Stream by AASHTO: A Conversation with AASHTO President, Craig Thompson
• S4 E05: Paving with Recycled Plastic - Hawaii's Pilot Project - Part 4
• S4 E07: Geotechnical Investigations at Oklahoma DOT
• S4 E10: Soft Skills: Dealing with Stress
• S4 E15: Talking Balanced Mix Design with Illinois DOT
• S4 E16: Environmental Product Declarations (EPDs) and the CO DOT
• S4 E22: Soft Skills: Goal Setting - Part 2

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We share the audio from January 2024's webinar "A Behind-the-scenes Look at Assessment Scheduling." 

Related informaiton:

•  AASHTO re:university Webinar Series: A Behind-the-scenes Look at Assessment Scheduling
• http://aashtoresource.org/lap 

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

Related information on this and other episodes can be found at aashtoresource.org.