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🤖 Cutting Through the Hyperbole and Hype of Gen AI

• Paul Barlow

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We take a multi-faceted overview of the current state and impact of generative artificial intelligence across society and industry. One source offers a first-person account of exploitative labour practices faced by the "gig workers" responsible for training AI models, arguing that the threat is less the technology itself and more the billionaires who control it. Supporting this notion, two Pew Research Center reports detail how AI is altering public interaction, showing that Google users are less likely to click on source links when presented with an AI summary, and that Americans generally react negatively to the discovery of AI involvement in creative or professional tasks like political speeches and news articles. Finally, a business analysis highlights that the majority of generative AI pilot programs fail to deliver measurable business value, citing case studies of failures in legal tech, retail chatbots, and logistics that stem primarily from poor strategy, inadequate governance, and unrealistic expectations rather than technical flaws.