Mike Pailliotet has been cleaning carpets for awhile and has seen every side of the industry. From high pressure sales processes in his early years, to the more consultative approach today, Mike still cleans carpet every day and has an army of cheerleaders as current customers.
Mike started out learning from the internet and now has a list of other cleaning professionals he has helped, yelled at and nurtured into better professionals. He owns Mikey's Board, a forum where carpet cleaning pros can go to learn, research and enjoy the company of other pros in the carpet cleaning industry.
Mike also has many opinions about how this industry should operate and equip itself to do the best job for his and your customers. Listen on how he started and is continuing his voyage through the carpet cleaning industry.