Keep It Clean! - A Pro Cleaning Industry Podcast

"Every Customer Gets Treated Like Royalty"

December 14, 2021 Dane Gregory/Paul Pearce Season 1 Episode 30
Keep It Clean! - A Pro Cleaning Industry Podcast
"Every Customer Gets Treated Like Royalty"
Show Notes

Paul Pearce has been cleaning since the 1970's in the United Kingdom with great success. He has the proper attitude to understand customer service from a unique viewpoint. He has had actual royalty as his customer, but has not been phased as he treats all his customers like royalty!! 

Paul's startup story is quite fascinating. From a farming background, and a stint as an apprentice electrician, Paul literally drove himself into the carpet cleaning industry as a hired driver for a carpet cleaner. His vision of what was possible in the carpet cleaning industry led him to purchase the company he worked for and bring it to new levels of success. 

He also has volunteered at every level of the industry in multiple countries, which shows his dedication to our industry. He continues to volunteer today to make us all better at what we do. Give a listen to a great cleaner, trainer, volunteer and all around nice person!!