House of Horrors: The Legal Podcast For Real Estate Investors
Are you a real estate investor who wants to make sure your investments are a blessing not a curse?
The House of Horrors Podcast can help you protect your properties without losing your sanity. Learn from a lawyer and landlord as she breaks down real estate horror stories so you can avoid them and to help you build a solid foundation for your portfolio.
In her straightforward way, Bonnie Galam offers a mix of actionable steps to help you grow and tough love she knows you need to hear to check yourself before you wreck yourself.
Find out more at bonniegalam.com/podcast
House of Horrors: The Legal Podcast For Real Estate Investors
6. Talking Customer Service and Scaling with Lauren & Kyle Clugston
Through their IG @rentalstowealth, I caught on that Lauren and Kyle implement some really creative customer service techniques with their tenants, neighbors, and even the towns they invest in. Knowing Lauren and Kyle, I don’t think there was an ulterior motive other than wanting to be the opposite of a slumlord but through their thoughtfulness and empathy, they’ve weathered the COVID storm as good as anyone could hope.
In this episode, we chatted about:
- How this husband/wife team implements customer service principles without being taken advantage of
- How they broke through “analysis paralysis”
- How they are learning to outsource work to scale
Jump on the Landlord Law School Waitlist
Show Notes: BonnieGalam.com/6
DISCLAIMER: Although Bonnie is an attorney she doesn’t give legal advice without a dually signed engagement agreement. All episodes of Good Bones are educational and informational only. The information discussed here isn’t legal advice and isn’t intended to be. The information you listen to here isn’t a substitute for seeking legal advice from your own attorney
© 2021-2022 Bonnie Galam LLC | All rights reserved | Any use of this intellectual property owned by Bonnie Galam LLC may not be used in connection with the sale or distribution of any content (free of paid, written or verbal), produce, and/or service by you without prior written consent from Bonnie Galam LLC
DISCLAIMER: Although Bonnie is an attorney she doesn’t give legal advice without a dually signed engagement agreement. All episodes of Good Bones Real Estate Investing are educational and informational only. The information discussed here isn’t legal advice and isn’t intended to be. The information you listen to here isn’t a substitute for seeking legal advice from your own attorney
© 2021-2024 Bonnie Galam LLC | All rights reserved | Any use of this intellectual property owned by Bonnie Galam LLC may not be used in connection with the sale or distribution of any content (free of paid, written or verbal), produce, and/or service by you without prior written consent from Bonnie Galam LLC