Jessica Kriegel is a Workplace Culture Expert, the creator of The Culture Equation, and Chief Scientist of Workplace Culture at Culture Partners. Jessica knows that culture drives results, and through her tried and tested tools and strategies, she empowers leaders to improve employee fulfillment and increase performance and profitability. As a culture change specialist, Jessica is a sought-after keynote speaker and the author of Unfairly Labeled: How Your Workplace Can Benefit from Ditching Generational Stereotypes and Proving the Value of Soft Skills: Measuring Impact and Calculating ROI.
In this episode, you’ll hear from Jessica on:
- (00:09:20) Love-based leadership. According to Jessica, fear is our worst enemy when it comes to creating a healthy workplace culture. Instead, she advises CEOs to lead from the heart and concentrate on building a sense of loyalty and trust that improves performance and productivity.
- (00:21:06) The Culture Equation. Jessica sets out the basis of her Culture Equation model, where purpose and strategy combine with organizational culture to deliver consistent results. Plus, she points out that a company’s key outcomes must be meaningful, measurable, and memorable so everyone knows what they are and if they’re on course to achieving them.
- (00:32:53) Scaling culture. She explains how to build a more successful company culture by focusing on results and creating intentional employee experiences through a combination of culture management tools, such as feedback, employee recognition, and storytelling.
- (00:34:17) Saudi Arabia Vision 2030. We talk about Jessica’s recent visit to Saudi Arabia and the country’s efforts to create greater economic diversity and achieve gender equality for women and girls.
- (00:41:07) Accountability. Jessica stresses the importance of identifying problems, acknowledging shortcomings, and engaging in ‘above the line’ thinking that concentrates on solving the problem rather than allocating blame.