Ep203 - What's New at Jetboil? With Nicole Walbran

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Transcript

SPEAKER_00 0:05

Mighty folks, welcome to the next episode of the Stoney's Camping Show. Joined again by myself, Ben and Lauren, my colleague. How are you going? Good, how are you? I'm good. It's been a few weeks since we sat in the studio. I was just thinking earlier, we're getting ahead on things. If you haven't already subscribed to us, you can do so via YouTube, your favourite podcast app where you can listen in instead of if you don't want to watch us. And join in on the conversation at our Snowy's Camping Show Facebook group where we've got a growing community of caravaners campus hikers and just general campus. Got a topic today that kind of covers all of those. A brand that covers all of those sort of um activities. No giveaway probably by the title of the show, but also what's on the table in front of us. But we're joined, we've got a guest today. Um we had an interview with Jet Boyle uh last year with some updates, so got some new products come out now. And we've got Nicole Walbron. I hope I said that right. I meant to confirm your name before the show started, but I'm committed now and I'm moving forward. So hopefully I said that right. Uh but we've got Nicole Walburn on the line. Thanks so much for joining us, Nicole.

SPEAKER_02 1:10

Yeah, thanks for having me, guys. Nice to be down in sunny Australia with you.

SPEAKER_00 1:15

So yeah, so you're in Perth at the moment, right? Hanging out with the the crew at uh Cedar Summit, who's the Australian distributor. Yeah.

SPEAKER_02 1:23

Exactly. Yeah, I got here on Friday, and uh I'll be in the Australia area until next week. So yeah, two weeks stint in Australia. First time here, and I'm absolutely loving it. Not ready to go back. Yeah, we're pretty lucky.

SPEAKER_00 1:37

I think you're I think you're heading across to Melbourne. I think there's some wetter weather in on the east, or has been. So hopefully the sunny weather follows you.

Lauren 1:45

I reckon um if I reckon Perth and South Australia, I mean it's a big call, but I reckon Perth and South Australia are the top two states. If you want like amazing weather and beaches.

SPEAKER_00 1:58

Yeah, I was just saying before that it's quite similar, South Australia and Perth in their weather. Yeah, yeah, definitely. Yeah. Although we did have really wet weather about a week ago, but anyway, we're already digressing. Um so we um we spoke to uh uh around about April last year, we spoke to Mike Hebert from uh Jetboard when you guys um released some updates to your flash and your zip from memory um fast boil cookers. There was some updates to the the piso and the grip around the base, which I can see have flown through to some of the updates we've got here. Um but uh about you, Nicole, what's how long have you been with Jetboard? What's your position? And are you from Texas in in the US, is where you're based. So tell us a bit about you.

SPEAKER_02 2:38

Yeah, so I have been with Jetbull. I'm coming up on four years in April. Um, and I am an international sales manager. So essentially I handle all of our business outside of the US and Canada. So um we've got about 22 distributors that we work with. We're in about 44 countries around the world. So I'm working with all of them. Um, I've been in the outdoor industry for oh gosh, like 14 years now. Um I worked for Gerber Knives for a long time. Um, so it kind of kind of came into that world via Red Bull, actually. So Red Bull was my first job out of college and got got recruited into Gerber and the rest is history. So uh yeah, and then I'm based in Texas, uh work remote for the brand and just get to like travel to fun places all the time. So it's not not too bad.

SPEAKER_00 3:29

Awesome. Gerber, so that it's a brand that's been around for a while. It's got quite a similar kind of feel and look with jetball too. But um so was that just knives, really, Gerber? That's I think that's all we really know Gerber for.

SPEAKER_02 3:41

Yeah, knives, multi-tools, um, camping gear. They've kind of expanded the line, and then they're owned by Fiskars. So like all I also sold all like scissors and uh uh pruning shears.

Lauren 3:55

Exactly. Yeah, yeah. I get I've got fiskars. We've also actually totally um digressed because it's not Jet Paul, but Gerber. We've got a new um a new yeah, cook and dining set from Gerber with like a pot, fry pan, plates, bowls, everything just packs in super nice and it's like it looks really good.

SPEAKER_00 4:12

But anyway, it's not a cheap set.

SPEAKER_02 4:14

No, no, it's not cheap, but it's a nice set, definitely. And like the the pairing knife inside of the um the chopping board thing.

Lauren 4:23

Yeah, yeah, yeah. Check it, check it out. Um, yeah.

SPEAKER_00 4:27

I think for some of those brands, we only see a little bit of it here in Australia. Uh there's much more attached over in the US. Um, so I wanted to try and get a picture of kind of the um where jetball is headed with their updates, because you started many years ago with a flash and it remained largely unchanged for many, many years. And then suddenly within about six months, there's been that upgrade. I know there's been small updates and and new models come out, um, but there seems to be a bit of a pivot and a kind of um some things have kind of been mashed together and and changed around, and they're maybe a refinement of the range at the moment. So can you sort of talk to where it's all kind of the direction it's heading with your range now?

SPEAKER_02 5:10

Yeah, sure. So I mean, obviously, like the flash has been like our tried and true for a very long time. And we wanted to last year take apart some things and make it very much user-friendly. And I think like we saw a lot of great things with doing that. I think a lot of customers have now migrated to it and said, well, you know, this, I can use this. Never even looked at it before, but now it's like something that they've they've picked up and and definitely tried. And in and changing our range into making it more discernible of this is for fast boiling and this is for cooking. And we really wanted to create that clear distinction to the customers so that they're not just having to guess on the shelf what is for what, you know, what product is used for what. It's also um a movement of backpacking was really popular before COVID, uh, obviously did well during COVID, but in the US particularly, we've seen a big drop-off where backpacking is not as popular as it once was, and there's more of this camp cooking, uh, overlanding, using your product for different types of adventures that you're going on. So whether that's bike grafting, canoe camping, et cetera. And that opens us up to a whole new customer that we also want to be able to sell product to. So you'll see the product range change from just like this small, tiny, compact stove, still the same idea, but making it so that more people can use it and it appeals to the masses.

Lauren 6:40

What do you think is attributed to that change in um how people are getting out into the outdoors?

SPEAKER_02 6:50

So I think it's kind of a combination of a lot of things. Like I think during COVID, you know, more people were introduced to camping and it's just like opened up this whole level of not just backpackers, but a lot more uh types of camping as well as like cost. So, you know, our economy, there's a big inflation right now, and and being able to go on vacation like costs a lot of money, but you can take your family camping for rate, you know, relatively reasonable price and and get to do something fun. So I think that has attributed to more people camping than ever before.

Lauren 7:25

And is sizing a consideration as well? Like I know that in Australia we've seen a bit of a um a boom in car camping. So people aren't having big four wheel drives or trucks as you call them to go camping anymore. People are camping out of little sedans and hatchbacks and things. Are you noticing the same thing in America?

SPEAKER_02 7:45

Yeah, I think it's the same thing. Like RVs were really popular during COVID because people had this influx of money. And then now the RV business is down, but people are still going camping, so they're just camping out of their rooftop tents or uh the back of their van or you know, even a glamping experience, but taking our products as well on those adventures. Yeah.

SPEAKER_00 8:07

So the products we see in front of us here, these are the latest updates. These are part of now your fast cook series. Is that right?

SPEAKER_02 8:15

The one in your hand is part of the fast boil uh series. So yes, yeah. So that's the go ahead.

SPEAKER_00 8:21

I was gonna say this was previously, I guess, known as the sumo. People might look at this and immediately think it's the sumo, but you've now changed it to the flash 1.8. So the smaller versions of these are just made to boil. But um Oh, sorry, this is fast boil as well. I'm getting mixed up. So these are just made to boil water. And so what the change to this, you've got these cool handles on the side now. Um, you've got the grips and the updates to the the piezo igniter on the bottom here. What was the sort of the evolution of that to go from sumo to flash 1.8?

SPEAKER_02 8:52

Yeah, so the sumo we kind of took a look at it and said, what are people using this vessel size for? You know, it's tall, it's it's made it with a regulator on it, but are like people actually cooking in this or are they just boiling water? And it's uh it, you know, became known as more of a boiler, a water boiler for multiple people. So we thought, well, we'll just make it the fast boil version. Um, so you know, fast time boil, and then you've got like updated handles on it because if you're pouring a lot of water for um out of a bigger vessel, it's easier than like the flash handle. So we just wanted to have something a little bit more sturdy that you could use. Um, but then all the same updates to the piezo, the uh bottom handle piece, the one-click igniter. So it's uh it got all the upgrades that the flash did, but uh now in a in just a bigger size.

Lauren 9:51

So I'm just pulling up the workbook here, um, hence why I'm on my phone, not texting anybody. Uh sorry. Um, but just what so what have you got in the fastboil range? So you obviously your flash 1.8 is like the replacement of your sumo. What are the other models in specifically fastboil?

SPEAKER_02 10:10

So you've got your stash, that's gonna be our lightest weight uh version that's been around for a while now, and then you've got your flash um in multiple colors. You have your uh flash 1.8 liter, and then you have the uh the new wind screen flash with windscreen. So that's another new item for 2026 um that we're offering.

Lauren 10:35

That wind guard um that you're talking about that works with the flash. Does it work with any other models?

SPEAKER_02 10:43

It'll work with the zip, the flash, the flash 1.8 liter. Uh yeah, all of those models.

SPEAKER_00 10:50

Is that the windshield that sits around the outside? That little kind of thing.

SPEAKER_02 10:53

Yeah, so it's kind of like a belt for your uh for your flash system. So it's like a 360-degree protection. Um, essentially, that that when you're in windy conditions, it stops the gusts from blowing out your flame. So it really like improves that fuel efficiency and allows you to have a more even burn.

SPEAKER_00 11:14

Because these are already relatively protected from from wind, right? Like the the base around here does keep a bit of wind out, and we'll talk about the trail cook shortly because that's a different design again. But you're uh so you still sell these as being wind resistant, but that offers an extra level in particular.

SPEAKER_02 11:33

And it's also got that same packability too, which is kind of nice. It wraps around your fuel canister so that you can actually pack everything inside of there and it doesn't take any ex up any extra room.

SPEAKER_00 11:44

Okay, cool. Now the trail cook, let's talk, these are the these are quite exciting updates. Um we'll start with a pot, I suppose, because you really take in the uh what's for the most part on a jet ball as just being a pot that sits on top with your flux ring underneath. But um the the bigger two-letter version, which is this one in the middle here in particular, um you've got uh locking handles on the side to kind of hold the hold the lid on. Um I mean it's probably fairly obvious why you've done those things, but I'm assuming you've taken uh that feedback from how customers are using it and added those cooking features into the into the pots on these uh units.

SPEAKER_02 12:24

Yeah, so it's got ceramic coating on the inside for it's more durable, easier cleanup. Um you've got that two-handle pot, so you're really able to pour uh the water out of it. It's got a strainer on it, as well as like the lids are no longer like like locking onto the system, so to speak. So the mini mow, like you had to basically peel that off to see what you were cooking. Now it's like your pot at home where you can like easily take it off and on, stir a little bit, put the pot lid back on, uh, really use it like your cooking vessels at home.

Lauren 12:56

I have a question, which I'm sorry, no, you go, you keep going.

SPEAKER_02 13:01

Okay, and then the other thing that's updated too is like so you've got the same burner base, um, except there's a regular regulator on the inside, but then you've got the pot support built in. So you actually can fold those arms down um and then put it inside for storing, but then you can use your own pots and pans uh to place on top of those.

Lauren 13:22

So my question is like you've got the um the stash, which is like your little hiking stove and your little pot, and it all sort of nests inside in whatever. I don't know from your perspective from like a brand and sales-wise as a whole, but I've sort of found that the stash probably is the sort of lower performing or the the jet boil product that we have in our range that not as many people are interested in. Um, and I think that maybe that has something to do with the there's lots of different sort of stove and pot combinations out there from other brands, right? But the thing about jet boil that's so unique is your, you know, your full cook system that locks into your base and whatever. And I've got the old Minimo and I absolutely love the Minimo. Like I'll tell everybody and anybody to buy the Minimo because I think it's so great. And I definitely rate what the change you've made with the lid because that could be difficult sometimes. But when I first saw this, this is gonna sound really weird because I can't provide any practical explanation for it, right? But there's something about it being a saucepan that sits on top of a stove that makes me think, oh I'd I pr I still prefer the minimo. And it's like it's just that one little feature of just something that just clicks in and locks into place. But like realistically, when you objectively look at it, it doesn't it still does the same thing, right? It's like a pot that sits on top of a stove. But fundamentally, it is a different product. And there's a part of me that that is that uh feels somehow that the stove, the saucepan and the stove is less appealing to like the flash system. I don't know why. I I don't know why, and I don't know what it is.

SPEAKER_00 15:14

I think it's a loranism.

Lauren 15:15

I know it's a it's potentially a loranism because I have some of those. But like as a just yeah, I I'm not sure how to frame this question, but just from a product design perspective, I'm assuming that the stash and everything is a really great product for you guys, like generally across the board, like it's received really well. And so that's why you've gone a bit more in this direction. Because such it's such a small design diff thing, but it's quite different, different concept. Yeah.

SPEAKER_02 15:44

Yeah. I mean, I think the the main thing is they wanted to make that clear distinction. I think it was like a hard, let's make it so that customers are buying one towards the other and knowing that like this is for cooking. I think there's so many people that try to cook in their fast boil and it and it is doable, but you're constantly stirring, you're constantly having to mess with that dial with the regulator in those systems. Like we really wanted people to look at it on the shelf and say, this is made for cooking. And I think that does like a really great job of showing um, you know, what that's made for. Yeah, that is true.

SPEAKER_00 16:22

It also means for cooking, you can just uh easily take it off and on the cooker. And and I know the old pot support was a little clunky, had to sort of twist it in place. Um, this just folds out, and I've only just played this a little bit, but these pots sit really positively on top of that, even though that they're loose. And yeah, this one in particular, you've got the handle out the side, it's really easy to lift that on and it's very cool. You can't put it to the side, it centers automatically every time, and those little pot supports just fold inside.

Lauren 16:51

So yeah, I just want to clarify that I I think this is a super cool product. I just thought it was like an interesting the shift in that um and and that Laurenism weird mentality thing that I have, which is like, hang on a minute, like why would I maybe why would I be less inclined to purchase this than I would the minimo? Like, what is it exactly about the the difference in that product? I'm assuming like you know, previously them the previous Minimo um obviously still boils quite fast, even though it has the inbuilt regulator. It would you expect the same performance of this anyway? So if a person did still want rapid boil, they're still gonna get it.

SPEAKER_02 17:32

Yeah, it's still the same boil time. So yeah, you're still uh looking at about two minutes, 15 seconds to boil water in that, uh, which is the same as the mini mo. So same BTUs, nothing in that perspective has changed. It's just kind of the overall look and feel. Um, I do understand what you're saying though, like that minimo, like that lock-in, just like a sense of security. Um, because I love the mini mo also. Um, so I it took me a little bit to get used to it, but I honestly say like the the Trailcook 1.2 liters is definitely growing on me as a as a new favorite.

Lauren 18:09

So yeah, it's potentially just different. So it takes a bit of getting used to it.

SPEAKER_00 18:13

Just because you don't have one and you want yours to be the best still. No, no, no.

Lauren 18:17

It's just nah I think it's more just about, you know, particularly when you have something that you love, there's almost like a bit of a ritual with how you use it. And if that's changed, it seems like quite a different a big deal, even though it's not.

SPEAKER_00 18:30

Start off defensive on anything that challenges the thing that you love.

Lauren 18:33

Basically. Why not?

SPEAKER_00 18:38

Um, in terms of the is there any sorry, let me rephrase that. Are all of the stoves regulated now?

SPEAKER_02 18:45

Oh, so all of the precision cook uh stoves are regulated. So your Trailcook 1.2 liter and your Trailcook 2.0 liter are still are regulated. And still the mini MOAs, obviously, anything in the MO system, so micromo and mighty mo all have regulators on them, but any fast foil products is unregulated.

SPEAKER_00 19:06

Gotcha. Okay. And for those who are confused about regulated, uh, it basically means it's gonna perform better in colder weather because this, and correct me if I'm wrong, uh, the stove output isn't influenced by the pressure of the gas, which can reduce in the colder weather. Yeah. So you get the same performance no matter what the um what the temperature.

SPEAKER_02 19:27

But the output, the temperature, the fuel, how much fuel is in your can, uh, all of those kind of external factors kind of get removed, so to speak. So you're you're less dependent on what it's like outside or how much fuel is in your canister. Um you can really relay rely on that regulator to control the temperature.

SPEAKER_00 19:48

Now the stoves previously, um, when you put the other pot support on it and just use, say, your own pot with it, generally because I think the BTU of the stove could be reduced very fuel efficiency because it wasn't required to be as hot with your flux ring uh system on the bottom here. Is that the same scenario with these? And if someone just uses a regular lightweight saucepan on top of there, it's not going to be as uh cook as quick as perhaps a higher output stove that might chew through a bit more gas. Um Do you understand where I'm where I'm going with that question? Yeah, no, that's correct.

SPEAKER_02 20:25

Yeah, the the flux ring on both of those still like do the same, the same um what's the word I'm looking for? The same type of cooking that you're using, efficiency exactly, that you are used to. So yeah, the that's kind of you know what Jeff Oil's known for is that flux ring. So yeah, the without it, it definitely changes the cook time.

SPEAKER_01 20:46

Okay.

Lauren 20:47

Ages ago, you guys used to, at least in Australia, I don't know if you still do, but you used to be able to get a spare cup. So if you had a mini-mo, you could get a sumo spare cup or vice versa. Are you intending to? Oh, hang on.

SPEAKER_00 21:00

Sorry, that is uh That's the most unprofessional thing.

Lauren 21:03

Sorry, it's a customer support alarm. I'm so sorry. Um so um and and when the spare cups weren't available anymore, it was like lots of people were like, no. Is is there any intention to have um your trail cook pots available separately? Because I just obviously I just tried it then. So if you purchase the trail cook 1.2, you could at some point purchase the two-liter saucepan without having to get the whole new burner base.

SPEAKER_02 21:32

At this time, we don't have a plan to do that. Um, I do love that idea though. So, product team, if you're listening. But yeah, no, it's it's a great idea. I think, you know, the main thing that Jet Boyle like really still wants to be known for is the entire system. And that's kind of like where our product team lies. Um, you know, they they want to create the whole system so that people are buying everything together. But I do.

SPEAKER_00 22:00

think hey if you're buying the 2.0 like you might want a 1.2 liter also so yeah i mean you guys and my sales hat i'm like buy both yeah you're like yes um because i can i can see if you're someone who is like super ultra like compact camper how how having both sides pots would be would be um appealing because i think you guys do um like flux cookware right like separate a separate pot set for the jet ball and that's like what i meant the genesis but that'd be way too big to use on these right uh so you could use the 1.5 liter that we make and you could use a summit skillet on it as well um i think it will hold up to a nine inch pan comfortably and then the genesis cook pan is 10 inches so it's it's just over where where you'd be able to get the the right heat output yeah on it can we uh talk to the ceramic coatings in this because ceramic uh the evolution of non-stick coatings have gone from what used to be non-stick and and the the chemicals used in it were uh are are not good and there's a move away from that and then hard anodized was all the rage for quite a while there and that's what the previous um I think you're the current fast boil range does it I didn't see what's in there in the in the um 1.8 here is that ceramic in inside that one or was that hard anodized no that's hard anodized hard anodized okay um so what so people understand the benefit of a ceramic coating versus hard anodized and how they can look after it yeah so I mean the the ceramic coating is going to be more durable it's gonna be easier to clean um and then caring for it you just don't want to stick it in a dishwasher so to speak you just kind of want to get a a cleaning cloth and and clean that right out but it's it's relatively easy it's very similar to our summit skill it same same coating so you're just easily I mean I've seen people take a wad of grass and just wipe it out with that.

SPEAKER_02 23:59

So it's just made to like make it so it's really easy to clean when you're out in the outdoors.

SPEAKER_00 24:06

And is it's really non-stick? Like if you fried an egg in the bottom of that does it it all just wipes off does it really easily it'll wait out.

Lauren 24:14

Okay. Yep exactly I'm assuming as well like I don't know about you but with the hard anodized pots that I have so sometimes you have to be really careful not to scratch it.

SPEAKER_00 24:23

Well it's it's yeah it's much harder but yeah there is that fear of scratching aluminium off which I guess makes sense because you're with what you've done here because you're using utensils more in the cook series than the ball series. Do you know how I'm gonna throw a curly one at you how is it how is the ceramic coating applied?

SPEAKER_01 24:46

Mike can I phone a friend let's call it my keyboard.

Lauren 24:50

I've not thought of it I just I'm not sure I always think of the skeptics going oh that's gonna peel off or it's gonna come off over time um it's it's it's just that question just came into my head so I mean I don't I don't know for sure but I'm pretty sure it's like enamel like you know like La Cressette or those cast iron Dutch ovens that you get and then it's got that um like enameled coating. I think I'm pretty sure it's the same sort of thing. But it must be it must be ideal something like it would probably coated and then had the bejeebas baked out of it. Maybe yeah like you know that sounds like a good answer. Yeah yeah you know like when you know when you have um or like pottery and then they like put the colours on it and they fire it and it comes out and it's like perfectly glazed and like hard and pretty on the outside it's probably the same thing.

SPEAKER_00 25:40

Yeah we're digressing here a bit but I wonder if it's actually like fuse like the metal and the ceramic like mix and anyway.

Lauren 25:49

Yeah I mean I suppose if I don't know if I don't know Benji like is metal porous I don't know. I mean obviously the pot's made with aluminium because externally it looks like anodized aluminium. I think you'd be I think you you'd want to talk to a molecular scientist and more size of aluminium and and ceramic and meanwhile Nicole's going this is not this was not in the show notes.

SPEAKER_00 26:14

Well it's an interesting question. I can say I'm not I'm a molecular specialist so it's an it's an interesting question though right yeah it is yeah make a note of that one for another Tom awesome I I want to touch on the Genesis stove which we talked about briefly before we started recording which has been really popular for us. Such a common comment we get like that's so expensive for a two burner stove but then everyone who's bought it has just gone this is the best thing I've ever bought because you've got a two burner efficient stove that packs up probably marginally bigger than the trail could pack up it's it's um really compact and and efficient. I mean I maybe I've answered your question already but what why has it been so successful for jet ball how how has that gotten past that going from a you know $50 two burner gas stove to buying a I can't think how much it is four or five hundred Aussie dollars two burner stove and is it just as popular in the US as it is here?

SPEAKER_02 27:18

Yeah so we've actually had the Genesis for 10 years in the US and um we definitely like it laid dormant and then COVID happened and it just boomed. Gotcha and we saw exponential sales of it and then we started really pushing marketing around it and then Australia saw it and was like well we want that now and so then we released it here and then just last year we released a version in the EU and we're seeing massive growth from the Genesis in uh Europe as well. So I think it's like the compactness of it like you said the fact that it all folds into this like little nesting doll uh bag but then it also has like the flux ring on the bottom that you know jet boil for um and then just you know it's it's another cool jet boil item to throw in the back of your camper. We actually went um this weekend in Perth we went to Moore River and had the Genesis with us and like we just had so many things in the back of the car but like it was nice to just have this like small little compact stove to pop out and make a couple steaks and then you're you're good to go.

Lauren 28:23

So I think for the family that's really looking to to cook for a lot of people but don't have the space um it's a nice it's a nice compact item yeah um I'll throw you because you had some questions around the the regulator some kind of questions around the regulator yes that's right thanks Benji um I think like you say the Genesis is this like amazing stove that people love because it's just so versatile. But I think one of the biggest um the biggest points that we get from customers in terms of the feedback is the the the rigid regulator arm um because obviously it takes up quite a lot of space and the there's no way to bypass it. And so I think lots of customers are like why don't they just have an inline regulator hose or something like could you talk a bit more about why you specifically have that regulator arm.

SPEAKER_02 29:15

Yeah definitely so um you know the rigid connection allows like a proper canister placement and angle a lot of people if you pull out the instructions and actually read it turn it upside down and then that output is going into the stove and it maybe builds up more pressure than you would like in your stove. So having the canister uh rigid connection like that really ensures like for a more of a safety purpose um that you know we've ensured that like the average user knows what they're doing and they're not gonna not gonna hurt themselves. The other thing is uh in the past like the connector to it has been a little bit hard because you're having to turn the canister and hold the connector at the same time. Now we've added a new connection that's a rolling change for uh the Genesis and you actually just turn the connector on the uh the LPG bottle so it's like your hose at home and it makes it a lot easier to uh attach the canister so you'll start to see those roll out in Australia soon.

Lauren 30:23

Okay I understand what you're talking about like the collar spins instead of having a turn yeah the collar exactly yeah exactly so Nicole just another question that I've had I reckon um since we've had the new uh like the 2025 is it or the the new release of the Flash Fast roll series um there's been a couple of instances where the surround like the plastic surround or shroud around the base of the burnout has melted. Now I will sort of say that with a disclaimer that whilst it's been maybe three or four times like the percentage of actual um fastball units we've sold it's like still negligible right like it'd be less than 1%. But I've just noticed in the time that I've worked here with the previous models that's not something I think I only saw that once.

SPEAKER_02 31:08

Has anything changed there in terms of the materials you're using or do you have any idea as to why that that might have um we might have been seeing that with the new model yeah so I mean I actually ran this question by quality just to see uh what you know what they might think or what they say and essentially it could be like one of three things. So one you're adding the cup to the burner base without like on empty. So it's like a dry pot and that would allow that would cause like the flame to get too hot and then air would be trapped and then it would cause um additional like flames to come out. Could also be the burner got tipped over and flames came out that way and caused it to melt and then placing another pot on the burner without the pot support. Now to me that one would be like less likely with the new burner because the way that the new ceramic piece sits on there, you can actually see it on the fast foil version uh the way that the igniter sits on there, it really makes it where it would be wobbly. Like the old version if you tried to put a pot on top of the burner there was no like indication that like you're not supposed to be doing this. But the new igniter really stops people from doing that. So to me it would probably be the first two but if you're starting to see that more please like send them our way so we can take a deeper look into them.

Lauren 32:30

Yeah it was probably like I said it's probably only the handful since they've released um so I mean and it might also be that in the past I've not been as heavily involved or just wondered if there was something to do with the the base and that design that maybe might have made one of those elements be more risky than in previous models but that makes sense.

SPEAKER_02 32:53

I meant to research a daisy chain functionality I I don't actually know what it is but people have asked whether the daisy chain functionality I can tell you what that is in yeah the the genus sorry no you go yeah no so the genesis in and Mike talked about this last time but the the jet link codes so essentially that allows you to attach either another genesis to the system or it allows you to attach our Luna burner which gives you access to attach the flash or other fast foil systems. So essentially you can run your Genesis and your flash all of propane um which is a a really great function that we have but it's only available in the US um AGA didn't really wasn't that we couldn't get it certified it was just going to be a lot harder so we in order to get the Genesis here and in the EU we just left it off of the Genesis. So it's it's not a function that's on there.

Lauren 33:51

Do you think it would ever be a function that that you think is worth it in the future or probably not?

SPEAKER_02 33:57

I would say never say never you know I mean it's I think if you look at the uh the lineup so to speak everything's kind of been getting what I've been calling a facelift so there's the Genesis that's been around 10 years you never know. But I think consistently going for the future we'd want to have one unit that's across all of our uh countries rather than just like it's distributed in the US and then in Australia and then in Europe like I think I've tried as an international sales manager to really make sure that we're all running on the same same product. Yeah.

SPEAKER_00 34:35

I think the IGA is a bit of a hurdle there, right?

SPEAKER_02 34:38

It tends to be really It is a little hurdle but hey they're keeping you safe so it's it's worthwhile.

SPEAKER_00 34:45

Yeah okay um we I think we touched on the stash before but it hasn't been as popular here probably I think you've mentioned that before didn't you um so most important thing that we should talk about is color because there's some new new colorways coming out one of them is called duck camo where where's that is that an American thing yeah so actually duck camo started in World War II.

SPEAKER_02 35:10

It was the color of the uniforms that uh our soldiers were wearing and then when they came back from war there was all this fabric that was essentially left over and the men needed to use it for something so they used it for hunting um in the marshlands and it's kind of made so it looks like a frog skin. So you're like blending in with the marsh hunting ducks um and then it's kind of transitioned to now it's just like a really trendy thing. So you'll see it in like North Face, Philson, Yeti, they've all got like this duck camo pattern. All the cool Gen Z kids are wearing it now. So we've kind of taken that and put it on the the flash and the zip um just as a as a differentiator um in all the other colors that we normally have.

SPEAKER_00 35:58

Awesome I'm pretty excited about these Trailcook uh pots um there's a bit of evolution going on obviously at Jetball any any teasers on what might be happening in the future?

SPEAKER_02 36:10

Yeah I mean I would love to talk about all the new stuff coming for the the future years but uh what I will say is uh we've come up with products all the way out to 2032 right now so um we're definitely got some cool things in the mix coming forward uh so stay tuned sweet um I think that was good timing because my microphone arm is about to fall off again you've already done that 30 fixes I'm not gonna pause again for this one but actually hanging on by a tray I've got to hold it up now it's been slowly I've been trying to cover it up so everyone will everyone will look back now and see the gradual decline of my microphone it hasn't completely fallen off yet.

SPEAKER_00 36:51

Anyway hey thanks so much for your time today Nicole always a good fun chat with Jet Boyle uh we look forward to seeing what's on the horizon over the next the coming years um and these I think Jake's putting these on our website as we speak right now pulled these off his desk so they'll be available uh online at Snowy's any day now but thanks so much for your time we really appreciate it enjoy the rest of your time in Australia yeah thank you catch you later awesome see you next time guys