This was often the first question I was asked when I came back in the building from taking someone on an incentive flight. But every time I flew, whether with a student, another instructor or an incentive flight passenger, I considered who my “customer” was and how I could serve them best.
In this episode, we ask how you can best serve your customer, tailoring the content of your expertise to their particular needs.
This was often the first question I was asked when I came back in the building from taking someone on an incentive flight. But every time I flew, whether with a student, another instructor or an incentive flight passenger, I considered who my “customer” was and how I could serve them best.
In this episode, we ask how you can best serve your customer, tailoring the content of your expertise to their particular needs.