The Care Social Podcast Ep15: Jackie Pool on Changing The Way We Care for People Living with Dementia

In this powerful episode of The Care Social,  host Barry Price,  sits down with Jackie Pool - renowned dementia care specialist, author, inventor and trainer. With decades of experience and a deep passion for improving dementia care, Jackie shares her inspiring journey, from her early days in psychogeriatrics to creating the now evidence-based PAL assessment tool.

Together, Barry and Jackie explore:

• What truly person-centred dementia care looks like
• How language and tone can support dignity and comfort
• The importance of life histories and collaborative care planning
• The balance between safety and independence in care settings
• Why dining—not feeding—makes all the difference
• How the PAL tool helps teams personalise care, with real impact

This is part one of a two-part special—an honest, often funny conversation, packed with practical tips, experience, and a deep commitment to supporting the person, not just the condition. 

Listen now and discover why good dementia care is everyone’s responsibility.

Got a topic suggestion or want to share your thoughts? Email us at qcs@qcs.co.uk