The PIO Podcast
The PIO Podcast is a leading resource for Public Information Officers (PIOs) and Public Affairs Officers (PAOs) working in law enforcement, fire service, EMS, emergency management, and government agencies at the local, state, and federal levels. Focused on crisis communications, media relations, and public trust, this podcast delivers expert insights, real-world strategies, and interviews with experienced communicators across the public sector.
Each episode explores the challenges PIOs face, including managing breaking incidents, navigating social media, combating misinformation, and communicating effectively during emergencies and high-pressure situations. Whether you are a new PIO or a seasoned public affairs professional, The PIO Podcast provides actionable guidance to strengthen your communication skills and leadership impact.
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The PIO Podcast
Supporting Families of Fallen First Responders: Lessons from the 100 Club
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Episode Summary: This episode explores the critical support systems for families of fallen first responders, highlighting the work of the 100 Club in Illinois. Caitlyn Brennan and Meg Krase share insights into immediate response, long-term support, and the importance of mental health and community engagement in the context of public safety tragedies.
Caitlyn's BIO: Caitlyn Brennan serves as the Chief Executive Officer of the 100 Club of Illinois, where she has dedicated her career to championing public servants and fostering resilient communities. With more than two decades of experience in Critical Incident Management and Community Development, Caitlyn has spent the past 13 years deeply focused on the unique challenges facing Illinois’ first responder community through her leadership at the 100 Club.
In her role as CEO, Caitlyn acts as a primary liaison and triage point during critical incidents affecting first responders across the State of Illinois. She works in close collaboration with statewide agencies, unions, policymakers, and mental health professionals to ensure that timely and culturally competent support services are available to those on the front lines. A passionate advocate for first responder wellness, Caitlyn is especially committed to expanding access to high-quality, trauma-informed resources that support long-term mental health and organizational resiliency.
Meg's BIO: Meg Krase is the Chief Program Officer for the 100 Club of Illinois and serves as the Clinical Director of the organization’s Critical Incident Stress Management (CISM) Team. As a Licensed Clinical Social Worker, Meg has dedicated her career to supporting the first responder community through trauma-informed care, crisis intervention, and wellness programming.
Her professional background includes clinical roles with the McHenry County State’s Attorney’s Office, the McHenry County Child Advocacy Center, and the Carpentersville Police Department. Meg holds certifications as a Certified Clinical Trauma Professional (CCTP), an EMDR-trained clinician, and a Comprehensive Critical Incident Stress Management (CCISM) practitioner. She is a passionate advocate for the mental health and well-being of those who serve and protect, as well as their families.
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