The Orbit Shift Podcast

S02E23: Product Management at PhonePe: Understanding a product engine that serves 300 mn+ users

June 15, 2021 Freshworks Inc. Season 2 Episode 23
The Orbit Shift Podcast
S02E23: Product Management at PhonePe: Understanding a product engine that serves 300 mn+ users
Show Notes

In November 2020, PhonePe had about 250 million registered users. In the next six months, the company added 50 million more, taking the total count to 300 million users. With over 125 million monthly active users and transactions worth over $390 billion (May 2021) happening over its platforms, PhonePe is the largest payments company in India. The company has set an ambitious target of getting to 500 million Indians by 2023, which is nearly half the country’s population. 

With such a large user base, every new product and feature needs to be well thought through. How does PhonePe approach product management and prioritize building the right features? How does it balance agility and still get scale right? In this episode, Vishal Gupta, the head of products at PhonePe, dives deep into these questions. 

Tune in.


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About the Guest

Vishal Gupta heads Product at PhonePe. Before PhonePe, Vishal was Director - Product Management at Flipkart, where he led Flipkart money and payments. Before that, he was GM for returns at Flipkart and was also instrumental in delivering the supply chain product. Vishal has built and scaled products at leading organizations such as Pine Labs, AOL & Schlumberger. He has 21 years of industry exposure in telecom, retail, e-commerce, social & payments. Vishal holds a Bachelor’s degree in Electronics Engineering from the University of Pune and is also an alumnus of IIM Bangalore’s Executive General Management Programme.

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Host and Producer - Jayadevan PK

Assistant Producer - Shashwath J

Audio Engineer - Rajesh Subramanian