In November 2020, PhonePe had about 250 million registered users. In the next six months, the company added 50 million more, taking the total count to 300 million users. With over 125 million monthly active users and transactions worth over $390 billion (May 2021) happening over its platforms, PhonePe is the largest payments company in India. The company has set an ambitious target of getting to 500 million Indians by 2023, which is nearly half the country’s population.
With such a large user base, every new product and feature needs to be well thought through. How does PhonePe approach product management and prioritize building the right features? How does it balance agility and still get scale right? In this episode, Vishal Gupta, the head of products at PhonePe, dives deep into these questions.
Get $10,000 free credits to use Freshworks products (including the brand new Freshworks CRM packed with AI-based lead scoring, phone, email, activity capture, and more) by joining the Freshworks for Startups program. Click here to check eligibility.
About the Guest
Vishal Gupta heads Product at PhonePe. Before PhonePe, Vishal was Director - Product Management at Flipkart, where he led Flipkart money and payments. Before that, he was GM for returns at Flipkart and was also instrumental in delivering the supply chain product. Vishal has built and scaled products at leading organizations such as Pine Labs, AOL & Schlumberger. He has 21 years of industry exposure in telecom, retail, e-commerce, social & payments. Vishal holds a Bachelor’s degree in Electronics Engineering from the University of Pune and is also an alumnus of IIM Bangalore’s Executive General Management Programme.
Sign up for regular updates from The Orbit Shift Podcast.
The Orbit Shift Podcast is powered by Freshworks Inc, a global SaaS company headquartered in San Mateo, California.
If you enjoyed listening to this podcast, consider giving us a five-star rating on Apple Podcasts.
Host and Producer - Jayadevan PK
Assistant Producer - Shashwath J
Audio Engineer - Rajesh Subramanian