Hacking Concrete with Tim Seay & Landon Blanks
Hacking Concrete is a show about building a business in the decorative concrete industry. We will cover every aspect our our business, from dealing with customers to executing projects and everything in between.
Hacking Concrete with Tim Seay & Landon Blanks
Dealing with Disgruntled Customers
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Tim Seay & Landon Blanks
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Season 1
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Episode 4
We ran across an article in the newspaper about someone who was unhappy with a polished concrete job. We discuss specific quotes in the article and what could have been done to avoid some of the problems.