One year ago the world changed, and the real estate industry was forced to adapt within a matter of weeks. Numerous technology tools were quickly implemented along with safety protocols and creative closings to produce what was a record year for many professionals. Now, as we begin to emerge from COVID-19, what lessons were learned? How can we leverage this experience to continuously improve our industry? And what challenges must we still address and overcome? For answers, FNF's Linda Grahovec calls on American Land Title CEO Diane Tomb.