Episode 4: Leadership in crisis

How effectively businesses weather disruption begins and ends with strong leadership. Kristin Rivera and Richard Oldfield explore the attributes of successful leaders in a crisis and the impact on resilience.

Chapters

• 0:00 Intro
• 1:10 The attributes of good leadership during a crisis
• 4:07 Making difficult decisions as a leader
• 6:45 How have we cultivated resilience across our global organisation throughout the pandemic?
• 8:26 Building resilience and preparing for the next disruption
• 11:55 Conclusions