Delays...Outages... Service Challenges- The "NEW" normal?
The delays encountered by the background screening industry due to the COVID 19 pandemic were significant. Courthouses were closed, then they were open with reduced staffing, then they closed again. Clinics and labs saw their employees leave they had to reduce hours of operation and even closed some facilities.
Now the industry as a whole is seeing a dramatic increase in the number of applicants to be screened which is putting more pressure on the system.
The weird thing is that many of the same issues we faced during the pandemic are still issues.
This is not good news for background screening companies and their clients who are under a ton of pressure to recruit, hire and on-board talent in record time.
Here are some of the issues that the industry is facing. Be sure to stick around until the end of this episode as I share some solutions… and don’t worry I won’t recommend doing away with county criminal searches to speed up background checks like CheckR did back in the pandemic. That is not a viable solution.
Let’s start with the challenges in California…